Best Order Management Software

Order Management Software

Explore the best Order Management Software for your business, curated exclusively by GoodFirms

In today’s high-velocity sales environment, businesses must leverage order management systems to manage purchase and sales orders effectively. The best order management system software can help business owners centralize and automate their order management process, and stay ahead of the competition.

What Is Order Management Software?

An order management system (OMS) is a set of automation tools designed to control and manage the complete order lifecycle for businesses. It offers comprehensive features and capabilities for different stages of the order management process, including order quotations, purchase order receiving, acceptance, processing, stock availability check, order tracking, status updates, customer/vendor management, and more on a unified platform. It can be integrated with other software like billing, CRM, and accounting systems. The OMS is especially critical and beneficial for eCommerce businesses that need to manage multiple sales channels, service providers, and fulfillment points on one platform.

How Does an Order Management System Software Benefit Businesses?

Businesses need order management tools to streamline their order management process. Using the best order management system results in business growth and high profitability in the long run. Here are the core benefits of order management tools:

  • Centralized order management
  • Elimination of human error and enhanced accuracy through automation
  • Time and cost-saving
  • Receiving and managing orders from anywhere, anytime
  • Seamless order tracking
  • Real-time information access and updates
  • Efficient order processing
  • Improved customer service and happy customers
  • Increased productivity
  • Data analytics and reporting for better decision making

How to Choose the Best Order Management Software?

Selecting the best order management system is tricky, but GoodFirms’ expertise and experience can simplify this task for you. We have performed comprehensive research and analysis to identify and summarize this list of best order management software.

If you are looking for a simple yet efficient order management solution, check the below list, explore the prominent features, reviews, and pricing information, and choose the apt one for your business. You can filter the list based on required features, your business size, pricing model, deployment type, and more.

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List of Order Management Systems | Top Order Management Solutions

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inFlow Inventory
1

inFlow Inventory

Powerful inventory software that’s easy to use.

inFlow is the complete solution to your inventory management problems. If you're running out of stock, holding inventory for too long, or if you're just tired of spreadsheets, then inFlow can help. Take full control of your inventory with an all-in-one solution: • manage purchases and sales in one place • set reorder points to prevent running out of stock • track stock across mul... read more about inFlow Inventory

Great Product
- Kinjal Bhanushali, R&D Manager at uFaber Edutech Pvt Ltd
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14 Days
$71/Month
Orderhive
2

Orderhive

Order & Inventory Management Software

Orderhive is an eCommerce Automation Software that allows you to manage your Inventory, Orders, Shipping and all other eCommerce operations automatically. It comes with a promise to raise the bar for every eCommerce operation with an ultra-modern design, easy-to-use interface, robust features and seamless integrations with marketplaces, shopping carts, shipping carriers and accounting software in ... read more about Orderhive

Works great for me!
- Kinjal Bhanushali, R&D Manager at uFaber Edutech Pvt Ltd
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15 Days
$49.99/Month
Multiorders
3

Multiorders

Inventory, Order & Shipping Management Software

Multiorders helps eCommerce businesses focus on growth while spending less time managing their back-office operations via one centralized platform. - Connect all your sales channels, merge inventory and allow the stock to update automatically on all your shops once an order is made - Bulk update product prices and quantities across all sales channels - Get alerts when you're low on stock - R... read more about Multiorders

The best for inventory management
- Garret Long, Inventory Manager at Generate More
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14 Days
$49/Month
Unicommerce
4

Unicommerce

E-commerce Selling Simplified

Unicommerce is the leading global E-commerce Supply Chain Solution which enables Manufacturers, Wholesalers, Distributors, Retail Chains, Individual Store owners and E-commerce sellers to simplify their supply chain operations for online and offline business to sell more. ... read more about Unicommerce

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Jazva
5

Jazva

A Simpler Way to Manage eCommerce Inventory Management System Software

Jazva's innovative eCommerce software solutions help mid to large size retailers and wholesalers reach more customers and sell more by simplifying, synchronizing, and automating the multichannel selling process. Jazva's all-in-one streamlined cloud-based platform also manages inventory system, CRM, marketing, and financial data, eliminating the need for numerous disparate systems. Our dynamic ente... read more about Jazva

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Shipedge
6

Shipedge

A comprehensive & flexible solution for fulfillment and distribution.

Shipedge is a modular and scalable solution to automate complex eCommerce Operations. The Shipedge is completely web-based and its main modules are Order Management and Warehouse Management Systems to automate eCommerce operations. We help companies create efficient order fulfillment managing one or multiple warehouses (fulfillment networks). Other modules include Returns & Exchanges, Multi-carrie... read more about Shipedge

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Order MS
7

Order MS

Easy to use Inventory & Order Management Software

Order MS is an easy-to-use and advanced order management system that automates key aspects of your sales orders and brings you all the relevant business information and intelligence you need. Built as a generation Z platform, Order MS can help you improve sales performance, facilitate communication with your teams, suppliers, and stakeholders, and stay ahead of the competition. Order MS enables... read more about Order MS

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N/A
$0.07/Month
Shipstation
8

Shipstation

The #1 shipping software of online sellers.

ShipStation leads the e-commerce world with our web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers. We focus on the user and aim to continue to build out the best shipping software around. ... read more about Shipstation

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30 Days
$9.00/Month
Zoho Inventory
9

Zoho Inventory

Software for growing businesses.

Inventory management software for growing businesses. Increase your sales and keep track of every unit with our powerful stock management, order fulfilment, and inventory control software. ... read more about Zoho Inventory

Great integrate with Zoho CRM
- Kanna Perumal C , Operation Manager at Inkmonk
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14 Days
$59.00/Month
EMERGE App
10

EMERGE App

Easy to use inventory management software for Wholesalers

EMERGE App is revolutionizing the way for import and export businesses to manage their workflow process from quotation, sales, purchases, shipment and more effectively and efficiently; cutting costs and driving higher profits. AI-enabled roadmap to help importers and exporters make a better decision on inventory stocking and purchases. ... read more about EMERGE App

Whoo, Emerge App Saved My Startup from Drowning
- diksha bharti, SEO Executive at ASD INFOTECH PRIVATE LIMITED
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14 Days
$39.99/Month
Dolibarr
11

Dolibarr

Open Source ERP & CRM for Business.

You enable only the feature you need. So whatever is your business management need (sales, human resources, logistic, stock, invoicing, accounting, manufacturing, etc), you are able to set up the application to match your need and only your need. Our marketplace is available to all developers and organizations, to centralize several hundreds of external add-ons, done to enhance the application for... read more about Dolibarr

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Available
Free version
QuickBooks Commerce
12

QuickBooks Commerce

Powerful inventory management software.

Sell. Ship. Grow. Manage your multi-channel and wholesale business in one place with QuickBooks Commerce. It is empowering eCommerce and wholesale merchants to become as fast and efficient as the world's biggest online stores. QuickBooks Commerce fuses inventory management operations, critical business applications and online commerce to build the central core of wholesale and eCommerce business o... read more about QuickBooks Commerce

Good
- Clay Duos, Owner at Clay M. Duos, DDS
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14 Days
$79.00/Month
Stitch Labs
13

Stitch Labs

Best Inventory Management Software for High-Growth Businesses.

Stitch Labs is the leading inventory management system for rapidly growing brands. Purpose built for today’s modern multi-channel retailers, Stitch Labs provides scalability through improved efficiencies that enable sustained growth, while expanding into new channels and products. Stitch Labs also empowers retailers to take control of their operations through enhanced inventory visibility and ac... read more about Stitch Labs

Happy customer
- Ian Johnson
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N/A
$499.00/Month
Finale Inventory
14

Finale Inventory

Multichannel Inventory Management Software For Business.

Finale Inventory provides a cloud-based, multichannel inventory management software designed for high volume eCommerce industries. The Finale is designed from the ground up to be customizable and versatile for YOUR workflow and YOUR processes. We accomplish this by assigning a dedicated account manager to each account. Their primary goal is LISTEN to better understand your requirements, provide re... read more about Finale Inventory

Very Good
- Pravin Vipul
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14 Days
$149.00/Month
Unleashed
15

Unleashed

Software that gives you the freedom to better make, manage and move your products

Unleashed provides product businesses with supply, production, inventory and sales software, giving them clarity on their operations and helping them make effective business decisions. Thousands of customers around the world trust Unleashed to be a fundamental part of their business operations, enabling them to better make, manage and move their products.... read more about Unleashed

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14 Days
$279.00/Month
Brightpearl
16

Brightpearl

Automated Inventory Management Software.

Automated inventory tracking is critical to retailers and wholesalers, and helps ensure you have enough inventory on hand in the right locations to meet demand. Brightpearl's inventory management software provides visibility across all locations so you improve profitability and reduce the risk of overselling. Brightpearl’s flexible inventory management system has all of the features you need to ... read more about Brightpearl

Ransom
- Dean Parry
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30 Days
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Ship Monk
17

Ship Monk

Logistics. Technology. All-in-one.

ShipMonk is revolutionizing eCommerce order fulfillment by providing the most personal and attentive fulfillment and inventory management system solution for today's global economy. Our multichannel order fulfillment service and software enables SMBs to focus on building their brand and achieving next-level growth. ... read more about Ship Monk

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Acctivate
18

Acctivate

QuickBooks Inventory Management Software

Acctivate is a QuickBooks inventory management software for small and medium manufacturers, distributors, and online retailers. It extends the inventory and business management functionality of QuickBooks Desktop (Enterprise, Pro and Premier). Acctivate provides seamless integration with QuickBooks for inventory management, order management, barcode and business analytics. Companies can manage ... read more about Acctivate

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14 Days
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Megaventory
19

Megaventory

Online order, inventory, manufacturing management software.

Megaventory is a US company founded in 2010 - one of the first to offer online inventory and order management. Our specialized staff of PhD's and MSc's supports and expands the awesome software which serves companies in more than 40 countries around the world. We offer: - Most cost-effective software in the market to monitor every business in real time. - Invoicing, reporting system... read more about Megaventory

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15 Days
$150.00/Month
SellerActive
20

SellerActive

E-Commerce Multichannel Solutions

SellerActive's channel management platform allows online sellers to automate tedious processes and free up time to grow their business. Our software streamlines processes like smarter automated repricing and synchronized product listings across multiple marketplaces such as Amazon, Walmart, Jet and eBay, including new listing creation.  ... read more about SellerActive

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N/A
$499.00/Month
Orderwave
21

Orderwave

The Only Order Management Software & E-Commerce Solution You’ll Ever Need.

Orderwave is a web-based hosted application that automates and streamlines operations for e-Commerce, catalog, and direct marketing sales channels. ... read more about Orderwave

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Kibo Commerce
22

Kibo Commerce

ORDER MANAGEMENT SOFTWARE TO BRIDGE THE ONLINE AND IN-STORE GAP

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform delivered with the lowest total cost of ownership and the fastest time to market.  ... read more about Kibo Commerce

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Ordant
23

Ordant

Print Estimating and Order Management Simplified.

Ordant is a cloud based Print MIS software designed for Print Companies and Sign Shops. Ordant is an advanced print estimating tool and order management solution, with an integrated Web-to-Print storefront.  ... read more about Ordant

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30 Days
$295.00/Month
Now Commerce
24

Now Commerce

Online ordering for your sales reps and wholesale customers!

Now Commerce is an online B2B order management system dedicated to serving the needs of manufacturers, wholesalers, distributors and warehouses. This web-based software integrates with your QuickBooks account to lessen your workload and improve efficiency. ... read more about Now Commerce

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N/A
$100.00/Month
4Psite
25

4Psite

An innovative cloud based order management platform

4Psite is a leading cloud-based, multi-channel Order Management System that simplifies your eCommerce operations. 4Psite provides seamless integration & enables you to manage eCommerce sales across more than 25 carts and channels such as Amazon, eBay, Jet, Houzz, WayFair, Overstock.com, Shopify, BigCommerce, Volusion, Yahoo! and others within a single interface. ... read more about 4Psite

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Orderino
26

Orderino

Welcome to Efficient Orders Management.

Orderino - is an online software that helps organize work on customers orders efficiently, spend less time and gain more insights on how things are going using built-in analytics tool ... read more about Orderino

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15 Days
$15/Month
Infiplex
27

Infiplex

INTEGRATE ANY SALES CHANNEL

InfiPlex is a PHP development platform for building websites and business applications. It includes a website CMS, Webstore, Security, and many more applications. It has been coded as an Enterprise level platform, enabling developers to build applications faster and more efficiently than regular PHP website development. ... read more about Infiplex

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N/A
$99.99/Month
EasyEcom
28

EasyEcom

Best omni channel inventory management & reconciliation ERP solution.

EasyEcom is an omnichannel inventory management solution catering to modern retailers. To provide a comprehensive technology platform to manage the Omnichannel business for growing Brands. EasyEcom accelerates the growth of enterprises with powerful, cloud-based platform that provides advanced features and different critical business reports based on data analytics. ... read more about EasyEcom

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14 Days
$89/Month
Hippo CMMS
29

Hippo CMMS

CMMS that's simple and easy to use

Hippo strives to be the leader in simple maintenance management software solutions. This is achieved by developing user friendly software and the best support and services to our customers. Make the Complex, Simple Our top priority is our customers. With this in mind, we continually find ways to deliver the best maintenance software that is user friendly and meets the requirements of our cus... read more about Hippo CMMS

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14 Days
$165.00/Month
ProfitBooks TRADE
30

ProfitBooks TRADE

Inventory Management Software For Traders & Wholesalers

ProfitBooks Trade is an easy to use inventory management software designed specially for traders and wholesalers. It lets you manage your inventory lifecycle right from purchase to sales. Easily create purchase orders, manage stock, record sales orders and maintain multiple warehouses. ... read more about ProfitBooks TRADE

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14 Days
$49.00/Month
ChannelApe
31

ChannelApe

All-in-one platform for unified global commerce operations.

ChannelApe is the supply chain toolkit for direct to consumer operations. Multi-location order management, inventory management with fulfillment and sales channels, optimization of shipping time/costs and business rule management. A Unified Platform for Global eCommerce Operations. It’s been our mission to create the best all in one operations platform for direct to consumer businesses. S... read more about ChannelApe

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7 Days
$200.00/Month
eSwap
32

eSwap

Modern Order Management Software

eSwap is modern inventory and order management software for retailers and wholesalers. Our multi-channel integrations help our customers to have their products always in stock, get all reports joined in one place and manage all their orders, products from one dashboard. You can easily list your products from one channel into other channel with few clicks.... read more about eSwap

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15 Days
$39/Month
Katana
33

Katana

Smart and inventory software built for scaling manufacturers.

Smart and visual inventory & manufacturing management software tailored for scaling manufacturers using Xero or QuickBooks and selling on eCommerce (Shopify, WooCommerce). It makes production management & inventory control easier than ever for online merchants. For businesses looking to scale and bring structure to their everyday operations. Raw material inventory management, bill-of-materials & b... read more about Katana

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14 Days
$99/Month
ERPAG
34

ERPAG

Cloud ERP and MRP software for small business

ERPAG is an ERP cloud service that covers all business processes for small or mid-sized companies. By ‘’all’’ we mean: Purchasing, Sales, Production, Stocks, Project planning, POS, Payroll, Business Analysis. But, how can such a complex solution function in your company, without hiring an army of experts? Well, this is not exactly a complex solution. Using a simple interface we have... read more about ERPAG

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15 Days
$49/Month
Clougistic
35

Clougistic

Clougistic – Paperless WMS

Clougistic is the best, most reliable, low-cost warehouse management SaaS solution for Magento. Implemented in just a few days instead of months.Paperless: eliminate paper and printing costs, boost warehouse output and increase accuracy to more than 99% with electronic inventory and barcode scanning. Clougistic guides warehouse employees through all processes, from receiving goods to shipping orde... read more about Clougistic

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Monstock
36

Monstock

Revolutionize, digitize, simplify and automatize your inventory management !

Monstock is an innovative solution to digitize, simplify and automatize inventory management and flows of your Supply Chain Management ! Monstock is the "innovative" solution to digitize, simplify and automate the management of inventory and flows for your Supply Chain Management / Logistics. It is a complete cloud and mobile solution in real time, anytime and anywhere. It allows companies to ... read more about Monstock

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14 Days
$325/Year
MRPeasy
37

MRPeasy

Cloud-based ERP system for small manufacturers and distributors

MRPeasy is a cloud-based, affordable and user-friendly, self-service ERP software for small manufacturers and distributors (10-200 employees). Add stock items manually or import from CSV. Have your stock items associated with a part number, description, unit of measurement, selling price and storage location. ... read more about MRPeasy

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30 Days
$49.00/Month
Deck Commerce
38

Deck Commerce

Order Management Simplified

Deck Commerce simplifies order management for retailers that want to create a seamless experience for their customers and business users across all channels. Key functions of the cloud-based order management system include order orchestration, inventory management, and transaction processing. From the time an order is placed to the time it’s received, returned or canceled, Deck Commerce provides... read more about Deck Commerce

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N/A
$0/Year
Order Manager
39

Order Manager

Flexible, Scalable, Order Management Software for Online Retailers

The Stone Edge Order Manager is an easy-to-use, customizable platform designed for multichannel retailers. The Order Manager is extremely flexible and can adapt to a multitude of uses and does not pigeonhole you into a single business process. It sits at the core of your software eco-system and seamlessly integrations your selling channels, accounting solutions, payment gateways and more.... read more about Order Manager

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Hydra OMS
40

Hydra OMS

Order Management Has Never Been More Affordable

Hydra OMS is an open-source application for managing service/job orders and business processes. ... read more about Hydra OMS

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Available
Free version
ChikPea TOM
41

ChikPea TOM

ONE CONNECTED EXPERIENCE

Telecom vertical Order Management solution built for Salesforce. It’s time to reduce costs and increase revenue with a solution made by telecom project managers for telecom operations.... read more about ChikPea TOM

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VIENNA Advantage ERP/CRM
42

VIENNA Advantage ERP/CRM

Enterprise-level Open Source ERP and CRM solution

VIENNA Advantage ERP and CRM is the first enterprise-level open source ERP and CRM with inbuilt document management and business intelligence system, available on the cloud and on-premises. It is based on VIENNA Advantage Application Development Framework, an innovative open-source web platform that helps users build modules with minimum coding, for rapid development of data-centric business app... read more about VIENNA Advantage ERP/CRM

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30 Days
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Magento Order mgmt
43

Magento Order mgmt

A scalable & easy-to-customize POS System

Magestore Native Omnichannel Solution is a retail management system that streamlines separate sales channels to provide seamless shopping experiences anytime, anywhere, even in offline mode. Built native with Magento, our solution ensure a hassle free implementation! We are here to help transform your operations to easily track and manage orders, inventory, suppliers, and customers from a single v... read more about Magento Order mgmt

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Flowspace
44

Flowspace

MODERN WAREHOUSING AND FULFILLMENT

Flowspace provides on-demand warehousing for businesses. We handle the storage, transportation, and service of your inventory on a month-to-month basis. Flowspace operates warehouses in every major metropolitan area with principal locations in Los Angeles, Ontario, Oakland, Pennsylvania, and Chicago.... read more about Flowspace

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Available
Free version
VTEX
45

VTEX

The all-in-one commerce platform

VTEX provides cloud based e-Commerce Platform and Omnichannel solutions. Known for their vanguard technology and by being a time-to-revenue platform, VTEX has been recognized by the analysts from Gartner and Forrester, as a Global Leader for Digital Commerce. VTEX is ranked on Gartner's Magic Quadrant for Digital Commerce. ... read more about VTEX

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iStockist
46

iStockist

eCommerce Store for Wholesale

iStockist is the best software platform for running your internet wholesale store. Give your customers an easy buying experience with our online ordering system. With iStockist you have ‘Store groups’. Each group is a different store for your customers. You can have as many groups (stores) you want and each one can hold as many customers as necessary.... read more about iStockist

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Dynamics eShop
47

Dynamics eShop

All-in-One eCommerce Solution

Fully integrated eCommerce & web portal solutions for Dynamics NAV, Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Finance & Operations, Shopify, Oracle Commerce and Magento. Dynamics NAV E-Shop is a fully integrated e-commerce solution for Microsoft Dynamics NAV (Navision). E-Shop offers an out-of-the box web store which directly interacts with Dynamics NAV (real time using web s... read more about Dynamics eShop

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1 Days
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Esker
48

Esker

Take the Chaos Out of Cash Management

Esker helps organizations eliminate paper and improve business processes by integrating on-premise and on-demand document automation with applications — for higher efficiency in sales order processing, invoicing, accounts payable and purchasing to shorten order-to-cash and procure-to-pay cycles.Built on patented technology, Esker solutions address the challenges of manual document processing tha... read more about Esker

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Origami
49

Origami

Shaping the Future of Printing

Origami is a “best-price scenario” estimating software that allows you to print on a wide range of materials, with an unlimited amount of options, including the capability to use pre-built templates and customization during the estimating process. These options can greatly reduce estimation time, as well as guarantee your customer gets the best price possible.... read more about Origami

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30 Days
$150.00/Month
MyStore
50

MyStore

Inventory management in the cloud

MyStore is a SaaS that helps small businesses manage inventory and process orders. Analytics and basic CRM features are included. - Inventory management. - Order processing and fulfilment. - Manufacturing workflows automation. - CRM and reports. - Task tracking. - iPhone app with basic features and reporting.... read more about MyStore

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Available
Free version
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Buyer’s Guide

Introduction to Buyer’s Guide for Order Management Software

The buyer’s guide to order management systems aims to provide the users with in-depth knowledge about managing business orders’ lifecycle. Businesses today have the privilege to leverage efficient order management tools to automate various order management tasks and processes. In this buyer's guide, you will learn about the features, importance, and benefits of order management system software. The guide also provides insight into the critical points that one should consider before buying the best order management software for your business.

What Is Order Management?

Order management starts from the time an order is received. It runs through various order processing stages, including picking, packing, and shipping, ending when the customer gets the ordered product. It may also continue further with return processing if the customer requests a return. Thus, it covers controlling all operational processes involved in fulfilling an order and extends to customer and vendor management. It involves managing the data, processes, and people attached to the order.

What Is Order Management Software?

An order management system software (OMS) is a set of automation tools designed to control the complete order management process for businesses. It offers various functionalities to aid in efficient order management in all phases, including receiving, processing, tracking, shipping, customer communication, etc.

The software offers a unified platform to collaborate across various departments, integrate with the accounting system, control order lifecycle, manage vendor/customer interaction, and update stock/warehouse data. A software-based order tracking system provides business intelligence tools that utilize prior order data collected to generate better decision-making insights.

Businesses have realized the importance of efficient order management for growth and profitability, confirmed by research and surveys. Reports indicate that the global multichannel order management market size will grow upto USD 2.44 billion by 2023.

Why Do Businesses Need Order Management Software?

When a business grows, it gets challenging to manage the numerous orders smoothly due to voluminous data, miscommunication, manual errors, delays, customer complaints, and many more problems. To prevent such issues, manage the rising number of orders, fulfill orders efficiently, and ensure the best customer service, it is essential to automate and streamline the entire order management process.

The root of business success lies in happy customers, so it is necessary to maintain timely and transparent communication throughout the order lifecycle and later through the return/refund (if needed) process, to earn and keep customer’s trust. An order tracking software also helps businesses offer enhanced customer support, interact better with their customers, and provide them with updated information much quicker. The same applies to business vendors too. Leveraging order management tools thus ultimately results in satisfied customers and vendors.

What Are the Benefits of Order Management Systems?

Order management tools help businesses streamline their order lifecycle and operations at all stages of the order management process. Below are the advantages of using order tracking software for your business.

Centralized order management

A software-based order tracking system provides a unified view of the order lifecycle by controlling numerous order management processes on a single platform. It enables ease of data access, updates, and sharing across various stakeholders and departments.

Enhanced accuracy through automation

Automating the order management process through a software application helps eliminate manual work and human error. It results in better accuracy at all stages of order management and reduces losses due to such errors.

Real-time information access and updates

Order tracking software allows real-time access and updates or all order-related information. It enables quicker updates from anywhere, helps reduce the overall order processing time, facilitates better team management, and improves coordination.

Seamless order tracking

An order management system software allows seamless order tracking and improved coordination resulting from real-time updates and quicker access to information. All relevant departments can share order data and status through the common software platform and perform better.

Time and cost-saving

The software for order management offers various tools to automate the order process and help save time and effort at all organizational levels, and time is money. In the long run, it thus results in significant cost savings and a rise in business profits.

Increased efficiency and productivity

Order management solutions enable better order and inventory management as the processes can run without location and time constraints. It allows receiving and managing orders from anywhere, anytime. With time, it improves process efficiency and team productivity and aids business growth.

Privacy and data security

Software-based order management allows access controls to assign and limit data access to specific and relevant authorized personnel. It ensures that the business data and customer information are in safe hands, and nobody can alter these without permission.

Forecasting for better planning

Leveraging Machine Learning (ML) and Artificial Intelligence (AI), OMS offers accurate sales forecasting based on prior order data. It thus helps in better order planning and order inventory management.

Improved customer service and happy customers

With an order tracking software in place, businesses get greater visibility over order data and status updates. It results in better customer service and transparency towards customers. Improved communication with customers makes them happy and results in building customer trust.

What Are the Essential Features of Order Management Software?

Order tracking software offers various tools for efficient order management. While every OMS application provides a different set of features, the core features you must look for while choosing the best order management systems for your business are as follows.

Order entry

As soon as an order is received and added to the software, the system generates a unique order ID that will help search and update all order-related information with ease.

Order fulfillment

The order gets fulfilled when the customer receives the order successfully. Order fulfillment involves picking the ordered item from the warehouse, packing, shipping, maintaining records at every stage, and status updates. An order management system software provides tools to control and streamline all these steps.

Order tracking

Once an order is received and processing begins, every department holds the responsibility to finish their part on time. With order status tracking, real-time updates, and quick status access features of the order tracking software, business managers and staff can ensure that the order processing does not get delayed at any step of the order lifecycle.

Catalog management

If created manually, catalogs consume significant time, money, and resources. An order tracking system helps businesses design and manage digital catalogs that include all the product information that the business needs to record and share with the customers, vendors, etc.  

Backorder management

Backorders are surplus orders that cannot be fulfilled immediately due to stock limitations. A perfect order tracking software provides timely stock deficit alerts to streamline order fulfillment and ease backorder management through better planning.

Recurring orders

Automation makes it possible to manage recurring orders without hassles. The software-based order tracking systems can control and process recurrent or repetitive orders with the least human intervention by automatically sending out reminders and updates for such orders to all the relevant departments.

Returns and refunds management

When customers are not satisfied with the order for any valid reason, they expect an easy return and payment refund. An order management system software makes it easy to process return requests and quick automated refunds on the same platform. It thus helps earn customer trust.

Inventory and warehouse management

The order management process is incomplete without stock and warehouse management. Thus, order tracking software typically includes tools to control inventory and warehouse too.

Shipping management

As soon as an order is ready, it needs to be packed and sent. The order tracking software is a central platform for recording, tracking, and updating all the shipping information. The customer support department gets a one-point solution to answer all order and shipping related queries through order management solutions.

Payments and accounting management

Order tracking systems typically offer ease of payments through multiple payment gateways integration. The accounting integration feature enables automatic updates of the relevant transaction records in the accounting system and reduces the accounts department personnel’s work.

Customer management

Another crucial feature of order tracking software is customer relationship management. It enables maintaining a customer database and offering the best customer support. Perfect customer management and happy customers become ladders to business growth. 

Vendor management

Order management applications must also provide various vendor management tools to include generating purchase orders, payment processing, communication, documentation, and more. The software also enables automated order requests when the stocks get exhausted.

Data analytics and reporting for better decision making

Order management solutions offer business intelligence tools that analyze data and generate insights and reports. It helps businesses in demand forecasting, order planning, and better decision-making.

How to Choose the Right Order Management System?

Selecting the perfect order tracking software for your business is not easy. Follow this simple checklist to make sure that you are on the right track.

Feasibility for your business

Before buying the software, analyze what type of order management system your company needs and whether you need the basic plan (less priced) or higher. You must make sure that it costs well within your budget. Besides, it is feasible for your business if the profitability or Return on Investment (ROI) from its deployment outweighs its cost. 

Suitability for your industry

To make the right choice, confirm the suitability of a particular order management software solution for your specific industry and business through reviews, ratings, and feedback of the software from other customers of the same industry.

Deployment type

Analyze whether an on-premise solution works better for your business or a SaaS-based solution is needed. While on-premise solutions can have one-time costs, the SaaS-based software is hosted on third-party servers, and the vendors typically charge on a per-month basis.

Features

All software solutions for order management offer a different set of features. Before purchasing, it is vital to ensure that the solution you opt for provides all the necessary tools to manage your business’s order management process.

Integrations

The software must enable easy integration with your existing systems and third-party systems as needed; for example, you may require integration with your internal accounting system and third-party eCommerce portals like Amazon.

Customizability and scalability

The software must allow customization to your specific business needs and support scalability for business growth.

User training and customer support

The order management software vendor must provide user training designed to suit your business staff needs. It must also offer prompt customer support as needed. You can confirm this by directly discussing with the vendor and through online reviews and feedback.

Vendor experience and reviews

Selecting the right vendor is as important as choosing the right software. Compare different vendors based on the services they provide and their experience in the software market. Also, confirm the vendor’s expertise through feedback from other customers, one or more companies of the same industry as yours.

Additional costs to consider

Carefully analyze other costs involved in order management software implementation to include training costs, maintenance costs, hardware costs, etc. 

Request a Demo

Ask the vendor to perform a software demo for your relevant staff (target users) or use the free trial version (if available) to understand what exactly you will get.

What Is the Average Cost of Order Management Software?

The pricing of order management systems varies a lot, based on numerous parameters. Here are the factors that significantly influence the cost: 

  • Features it offers
  • Deployment type
  • Number of orders
  • Number of users
  • Customization

Many free order management software solutions are available for users who need simple order management tools without affecting their business budget. Some software vendors offer freemium or free versions of the top order management systems (for example, open-source order management tool Hydra OMS) that cover the basic features. They offer feature-rich packages in paid plans.

The paid packages of order management systems start for as low as $9 per month, for example, Shipstation and Dolibarr. You can get numerous reliable order tracking software packages for less than $99 per month; for instance, Orderhive costs $45 per month. Zoho Inventory, EMERGE App, QuickBooks Commerce Founder package all cost just $39 per month. Some popular higher-priced order management systems include Ordant that costs $295 per month, and Unleashed costs $259 per month (for upto 3 users).

Though the top order management software vendors are mostly transparent about pricing, you must check and confirm with them the hidden costs for installation, additional integrations, customer support, etc., if any.

Why Refer to GoodFirms’ List of Top Order Management Software?

With above 30K unbiased reviews from verified customers and a listing of over 60,000 services and software, GoodFirms stands as the most reliable source for the best software list in various categories. GoodFirms’ insights can prove very helpful as these are based on information from industry leaders worldwide, rigorous analysis, and the shared reviews of the users.

GoodFirms compiles the top order management system software after carefully analyzing their features and prices. We understand your needs and provide you with multiple filters to sort and shortlist order management solutions for your business based on prominent features, pricing models, deployment type, devices supported, business size, etc. Leverage this list of the best order management software for businesses curated by GoodFirms and select the right solution to take your business to new heights.

Frequently Asked Questions

  • What Is the Difference Between a Warehouse Management System and an Order Management System (OMS)?

    A warehouse management system controls warehouse operations and manages the stock or inventory in the warehouse. An order management software focuses on automation and streamlining of the complete order lifecycle for a business. It includes:

    • Receiving orders
    • Assigning orders to the right warehouse
    • Order processing, shipping, returns, billing and payments, post-sales followup
    • Maintaining all records including information and updates related to the orders, customers, and vendors
  • What Is the Best Order Management Software for Businesses?

    The one-size-fits-all approach might be in-appropriate here as the same order management system software is not the best for all businesses. The right software for your business is the one that suits your industry and fulfills all your order management process needs. To select the perfect order management tools, you can leverage GoodFirms’ list of the top order management systems that details the features, reviews, and pricing of different solutions. The checklist summarized below can help you further.

  • What Factors Must Be Considered Before Buying Order Management System Software?

    The top order management systems offer comprehensive automation tools that can enhance your business profits at a nominal cost. Before buying one, it is necessary to ensure that the chosen top order management software is the right fit for your business. Here is a checklist that can help you select the perfect order tracking software.

    • The software must offer all the features needed to streamline the order management process of your business.
    • The software’s cost should fit in your budget.
    • The expected profits with the software’s use must outweigh the costs.
    • Other businesses of the same industry as yours must have profitably leveraged the software.
    • The software must enable scalability to support business growth.
    • The software should allow third-party integrations as needed.
    • The software vendor must offer need-based user training and customer support.
  • What Are the Features to Look for in Order Management Systems (OMS)?

    An order management software or OMS application typically includes all tools needed for seamless business order management, including:

    • Inventory management
    • Warehouse management
    • Shipping management
    • Centralized order management
    • Order entry and fulfillment
    • Order tracking
    • Backorder management
    • Returns management
    • Customer management
    • Catalog management
    • Recurring order management
    • Multiple payment gateways
    • Accounting tools
    • Analytics and reporting

    Additionally, it offers a user-friendly interface, customizable dashboard, third-party integrations, online/offline sync capabilities, security, and backup tools.

  • How Much Does an Order Management System Software Cost?

    There are multiple reliable order management software options to choose from for less than $50 per month, for example, Shipstation, Multiorders, and Orderhive. You may check the Buyer’s Guide for Order Management Systems for further details.

    For the same set of features, SaaS-based order management solutions cost depends upon the scalability, the number of orders it can process, and the number of users. To suit your specific industry needs, order management system software vendors also offer customized and advanced features at additional cost.

  • Are the Order Management Software Solutions Secure?

    The best order management systems typically offer multi-layer security tools to ensure your business data security. As security is the primary concern, you can also confirm (with the vendor) the software’s security features for data backup, data storage, data integrity, data sharing, encryption, and vulnerability scanning. You may also check the customer reviews, ratings, and feedback for multiple order management tools from the list of best order management systems curated by GoodFirms.

  • Are There Any Free Order Management Systems Available?

    Yes, there are multiple free order management software tools available in the market. Small businesses with budget limitations can avoid costly solutions for order management and leverage these to streamline their business processes. For details, please refer to our blog on the best free and open-source order management software tools.

Resources for Order Management Software