Acefone

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India HQFounded 2010

Deployment

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Overview

About Acefone

Acefone, founded in 2010, focuses on simplifying communication for businesses of all sizes, from small businesses to large enterprises. As a product company, we make customer interactions simple, powerful, and customer-focused.

Our cloud-based omnichannel Customer Experience (CX) platform, AceX, brings together a powerful suite of products, including:

Interactions Hub
Contact Center Studio
API Connect
Campaigns
AI Voice Agents
Xtract

These products are designed to help small businesses and large enterprises deliver exceptional experiences across every touchpoint of the customer journey.

Headquartered in Gurgaon, Acefone is trusted by more than 5,000 businesses worldwide and supported by a workforce of over 200 professionals across Gurgaon, Mumbai, and Bangalore. We enable seamless communication through industry-leading integrations, helping businesses deliver efficient and effective customer experiences.

At a glance

Software information

Industries served, licensing and the support Acefone provides.

Industries

  • Financial-services
  • Higher-education
  • Hospital-health-care
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation
Languages (1)
English
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Capabilities

Acefone features

The full feature set, grouped by module.

Auto Dialer

  • Call Center Management
  • Call Recording
  • Call Scripting
  • Campaign Control
  • Contact List
  • Real Time Reports
  • AI Features

Contact Center

  • Call recording and monitoring
  • Call routing and queuing
  • Multi-channel communication
  • Reporting and analytics
  • AI Features

Plans

Acefone pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment, Quote Based
Preferred Currency
INR (₹)
Professional₹1599 / month
Ultra₹1999 / month

Works with

Integrations

Acefone connects with the tools your team already uses.

Media

Screenshots & video