Allan James, Managing Director at HausPro Service
Posted 6 months ago
CallmAi Made Getting Customer Feedback Simple and Effective
We run a facility management business providing on-site services, and we wanted to improve how we collect customer feedback. I was curious about trying an AI voice agent for outbound calls, so we gave CallmAi a shot.
They set up the agent to pull contacts directly from our Airtable list linked to our CRM. The AI calls our customers, asks clear questions about the quality of our service, pricing, and whether they’d recommend us. The feedback we’re getting is solid and helps us improve.
The agent does a great job sounding natural and handling the calls without needing constant supervision. Compared to other options we looked at, CallmAi’s pricing is very reasonable and good value for what we get.
Overall, CallmAi made it easy for us to start using AI for outbound quality control calls, and the results so far are very positive. I’d recommend them to any service company looking to scale customer outreach efficiently.
What was the project name that you have worked with CallmAi?
AI Agent Builders
How long have you used CallmAi?
2 Months
How frequently you use CallmAi?
Daily
How do you find pricing of CallmAi?
inexpensive
What do you like the most about CallmAi?
What I liked most about CallmAi is how seamlessly the AI agent integrated with our existing Airtable and CRM setup. It made managing outbound calls for customer feedback effortless, and the agent’s natural, human-like conversations impressed both us and our clients. Plus, the pricing was very fair compared to other solutions, which made it an easy decision to go with CallmAi.
What do you like the least about CallmAi?
There’s really nothing I didn’t like about CallmAi. It has been a smooth experience from start to finish.