Write a Review
Verified Profile
ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the phone, WhatsApp, SMS. ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies.
- Banking
- Consumer-services
- Financial-services
- Information-services
- Information-technology-services
- Insurance
- Retail
- Telecommunications
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Infographics
ZIWO Core Features
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Call Recording
- Call Routing
- Caller Identification
- Campaign Management
- Conversion Tracking
- CRM Integration
- Intuitive Dashboard
- Keyword Tracking
- Paid Search Attribution
- Real-Time Analytics
- Audio/Video Calls
- Collaboration
- Employee Monitoring
- File Sharing
- Live Chat
- Meeting Management
- Project Management
- Remote Access
- Reporting & Analytics
- Security
ZIWO Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Plans & Packages
Standard
$40 Per Month
