Visit website

Simply Talk to Your Clients

ZIWO is an Omnichannel Cloud Contact Center Software (CCAAS) that provides a straightforward solution for companies to talk to their clients over the phone, WhatsApp, SMS. ZIWO has readymade plugins with most CRM and is integrable with any app, thanks to an open API architecture. ZIWO connects 145 countries globally, including the GCC, so that users can instantly expand their reach in new geographies.
ZIWO
2010
UAE
  • Banking
  • Consumer-services
  • Financial-services
  • Information-services
  • Information-technology-services
  • Insurance
  • Retail
  • Telecommunications
8 Industries
  • English
1 Language
Industries
  • Banking
  • Consumer-services
  • Financial-services
  • Information-services
  • Information-technology-services
  • Insurance
  • Retail
  • Telecommunications
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation
Knowledge Base
  • Help Guides
  • Video
  • Blog
  • Infographics

Media

ZIWO

ZIWO Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail
Focus of Call Tracking Feature
  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM Integration
  • Intuitive Dashboard
  • Keyword Tracking
  • Paid Search Attribution
  • Real-Time Analytics
Focus of Remote Work Feature
  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Live Chat
  • Meeting Management
  • Project Management
  • Remote Access
  • Reporting & Analytics
  • Security
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Performance tracking
  • Reporting and analytics

ZIWO Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Vendor pricing page Get Free Trial Download Pricing Document
Plans & Packages
Standard
$40 Per Month

ZIWO Reviews

No Review
No reviews submitted yet.
Be the first one to review

ZIWO Integration