Top Call Center Services in Nigeria
Are you searching for call center services in Nigeria that offer comprehensive services? Call center services are broadly categorized into inbound and outbound services. Inbound services include customer support, sales and up-sell, tech support, and help desk services. Similarly, outbound services include lead generation, database updating and profiling, event invitation, appointment setting, and market research. During your search, you will see that different call center companies in Nigeria offer varying service packages. Hence, it is essential to determine what services you need for your business and then hire a call center company accordingly.
To help you make this decision, Goodfirms has prepared a dedicated directory. This directory includes a list of the best call center outsourcing services in Nigeria with rich experience and individual company profiles. As you continue to explore the company profiles, you will find information such as company content, project portfolio, services offered, focus area, and research scores that you will find useful in your screening process. Browse through this directory to learn more about the top-ranked firms and hire call center solutions in Nigeria that meet your business requirements.
List of Top Call Center Companies in Nigeria | Top Call Center Outsourcing Services in Nigeria
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#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Aba, NigeriaHugo supported us with onboarding and verification tickets when our CX team was overloaded.
- Anonymous -
Mwanga is a tech-driven business process outsourcing services company. We have a highly skilled and agile team that effectively fits into your teams and carries out a major process to result in an upward scale in your profitability. We provide a range of services ranging from debt recovery, telemarketing, call center outsourcing, virtual assistant services, ... read Mwanga reviews & insights
NA50 - 2492019Lagos, NigeriaMwanga.ng: Excellent Debt Recovery Service
- PPC.NG -
Chams is Nigeria’s pioneering identity management and technology solutions provider, with a legacy of innovation spanning over 39 years. As a trailblazer in the industry, Chams has been at the forefront of delivering cutting-edge solutions in identity management, payment processing, e-governance, and digital security. Through its subsidiaries—ChamsSwitch, ChamsMobile, CardCentre Nigeria Limited, and ChamsAccess, the Group provides ... read Chams Holco. Plc reviews & insights
$25 - $49/hr50 - 2491985Lagos, Nigeria -
Invent Alliance Limited is a company specialized on creation of multi sector and multi discipline business platform with specialist partnerships for value co-creation in each of the different business segments through modern co-petition business principles. These multi segments are operated as strategic business units (SBU) with full profit and loss responsibility towards the alliance.
NA50 - 249Lagos, Nigeria -
Scimitar Global Services Limited (SGSL) Is An Information, Communications And Technology Company In Nigeria That Provides You With Technology Driven Solutions For Your Business. We Specialize In The Fusion Of Business Processes And Modern Technology As Our Strategy To Help Optimize Your Sales, Marketing And Customer Service Activities For Increase Sales Revenue And To Achieve Significant ... read Scimitar Global Services reviews & insights
NA50 - 249Lagos, Nigeria -
We are a full service business majoring in outsourcing, call center (inbound and outbound call center services) data entry and processing services, e-payment solution, third parties, recruitment and training, procurement of call centre equipment (servers, headset, system, and call centre application), bulk SMS, back office outsourcing services and business process outsourcing services as per client ... read Bquins Solution Limited reviews & insights
NA10 - 49Lagos, Nigeria -
MERPA Nigeria provides support for many years, demonstrating our experience in pioneering projects offering voice and data solutions to numerous international companies, including petroleum companies in Nigeria.
NA10 - 492002Lagos, Nigeria -
Incorporated in August 1994, ICS Outsourcing is Nigeria’s leading Human Resource and Business Support Solutions provider. Our services include Business Advisory, People Outsourcing, Recruitment Outsourcing, Learning and Development and Sales Outsourcing. Others are Background checks, Call-Centre Management Solutions, fleet management solutions. We also developed mobile applications such as Smoothride, SmoothTracker and SmoothRepairs, which meet the ... read ICS Outsourcing reviews & insights
NA1,000 - 9,9991994Lagos, Nigeria -
iSON Xperiences recognized for 2019 GITTA BPO Company of the Year, 2019 Contact Centre of the Year - BoICT Award, 2018 SERAs Award for Best Workplace Practices, 2016 Competitive Strategy Innovation and Leadership in West Africa by Frost and Sullivan and 2015 Great Place to Work for Best Practices and CSR is an empowering data ... read Ison Xperiences reviews & insights
NA10000+2011Abeokuta, Nigeria -
SmartEdge Business Solutions Ltd” has continually supported individuals and companies within Nigeria in Procurement of IT equipment, support and maintenance of office equipment. We have been able to actualize these through hard work and un-daunting desire to provide technical solution for all engineering and technical services. From basic technical knowledge to high complex engineering knowledge, ... read SmartEdge Business Solutions Ltd reviews & insights
$50 - $99/hr50 - 2492008Lagos, Nigeria -
Providing 24-hour customer answering service by yourself will require hiring four customer service officers to manage 42-hour weekly shifts. You will bear technology, utility, rent, salaries, tax, and benefit expenses. We can take this stress off you, and you enjoy 70% cost savings. All our agents have bachelor’s degrees and speak English as native language. ... read DelonApps reviews & insights
$25 - $49/hr2 - 9Lagos, Nigeria -
ConSol Limited (Consol) is the leading provider of Contact Centre Services, Consultancy Services & Enterprise Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations. At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. ... read ConSol Limited reviews & insights
$50 - $99/hr50 - 2492002Lagos, Nigeria -
Hi-Deas Expedient Solutions Limited is a fast growing ICT company, providing hi-tech business services that helps small, medium and large organization achieve digital transformation focusing on VoIP telephony, computing, cloud storge, document scanning and management; and also, automate business and sales processes using internet of things(IoT), and Artifical Intelligence(AI) solutions. Our Business Process Outsourcing helps ... read Hi-Deas Expedient Solutions Limited reviews & insights
NA10 - 492013Ikeja, Nigeria -
Outsourcing Nigeria has been delivering IT Outsourcing services worldwide. We combine business domain knowledge, proven methodologies, and technology expertise of 450+ skilled software professionals to yield high quality solutions that add value to businesses. From Startups to Enterprises, Products Companies to Digital Agencies and SMEs to Governments, we cater to them all for their diverse ... read Outsource Nigeria reviews & insights
< $25/hr2 - 9Lagos, Nigeria -
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology.
$25 - $49/hr250 - 9992012Lagos, Nigeria -
Phillips Outsourcing is the best Nigerian outsourcing company in Nigeria and Sub Saharan Africa. We are a top customer-focused, employee empowering Outsourcing company in Nigeria, with over 14 years of track record. Our mission is to provide convenience in doing business for our clients by maintaining high level of integrity and continuously improving our people, processes ... read Phillips Outsourcing Limited reviews & insights
NA1,000 - 9,9992022Lagos, Nigeria -
MacTay is Nigeria's premier management consulting firm, dedicated to empowering people and organisations to reach their full potential. With 40 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology. Leveraging our scale, ... read MacTay reviews & insights
$200 - $300/hr50 - 2491982Lagos, Nigeria -
TeamSource builds profitable partnerships with our clients and identifies opportunities where we can help them scale. There are no limitations in terms of the industries we can assist, as we employ and upskill our teams based on the customized requirements of our partner clients. The infrastructure, training, and management are based entirely in our call ... read TeamSource Technologies reviews & insights
$25 - $49/hr50 - 2492021Ikeja, Nigeria
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