Intuit Mailchimp

United States HQFounded 2001

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

SmallMediumLargeFreelancer

Overview

About Intuit Mailchimp

Turn clustomers into customers. Personalize every email for every customer using real-time behavioral data and automated triggers with Intuit Mailchimp, the #1 email marketing and automation platform. It helps businesses of all sizes find their audience, engage their customers, and build their brand. Mailchimp's CRM features allow businesses to get to know their audience and find new ways to market to them. The audience dashboard shows businesses pre-built segments, such as top locations, recent sources of growth, common tags, and even customer lifetime value (CLV).

At a glance

Software information

Industries served, licensing and the support Intuit Mailchimp provides.

Industries

  • Computer-software
  • Gambling-casinos
  • Information-technology-services
  • Marketing-advertising
  • Market-research
  • Telecommunications

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free version

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

4.3
Based on 176 verified reviews

What users like the most

  • Very slick, reliable and intuitive.
  • Provides me with everything I need for my email system.
  • No prior knowledge about it to be able to use it.

What users like the least

  • Some pretty important features are not yet there like image resizing.
  • Some of the templates look a bit dated, but overall they are of excellent quality.
  • One drawback i have encountered with Mailchimp is its pricing structure, especially when the subscriber list grows.

What users say

Review Analytics of Intuit Mailchimp

Every review is verified through Goodfirms before it's published.

4.3176 Verified Reviews
Ease of use (5 reviews)4.8
Features & functionality (5 reviews)4.8
Customer support (5 reviews)4.8
Value for money (2 reviews)4.5
Integrations (2 reviews)4.5
Review Summary
Summarized from 176 verified reviews · Updated September 2026
Intuit Mailchimp is widely praised for its ease of use and affordability, making it particularly popular with small businesses and beginners. Users consistently highlight the intuitive drag-and-drop editor, template variety, automation features, and strong email deliverability. However, reviewers note limitations as businesses scale, including constraints on advanced segmentation, complex automation workflows, and higher costs with larger subscriber lists. Customer support quality and some UX elements are cited as areas for improvement.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of Intuit Mailchimp
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What reviewers mention most

Scott King, Host and Chief Marketing Officer at The Scott King ShowVerified Review
Posted on Dec 11, 2018

“It is easy to use”

Overall rating5.0

Mailchimp flawlessly delivers The Scott King Show's  tech and podcast newsletter to my subscribers. It performs 100% of the time. I've used several different marketing automation packages for both consumer and B2B marketing and appreciate Mailchimp's ease of use and email deliverability.

Andrea T. Martin, International Motivational Speaker, Amazon Best Selling Author, & Life Coach at Discovering My WingsVerified Review
Posted on Dec 7, 2018

“It is very reasonably priced”

Overall rating4.0

As an entrepreneur, I don't have a lot of technical knowledge, so MailChimp was very easy for me to learn & use to set up my free lead magnet and to send newsletters to Discovering My Wings' email list. It is also very reasonably priced. I envision myself staying with MailChimp for a while until I outgrow it and move to a more robust CRM because I'll need to be able to segregate my list and unfortunately, to my knowledge, MailChimp doesn't offer this.

Sharon Dargaville , Marketing and Communications Manager at Digital EaglesVerified Review
Posted on Dec 7, 2018

“Cheap and easy to start”

Overall rating3.0

Lost points for when things get bigger. Also, issues with custom URLs and essentially MailChimp own the platform and can remove you at any time (including your database) - I wouldn't risk it.



As per the opinion of team at Digital Eagles, MailChimp is good for beginners and startups due to its value send. As the mail list and business grow though, most companies will demand more automation, more connectors to various CRM's and most importantly, creating and editing templates. When your focus moves to create a direct marketing campaign to a traditionally indirect marketing channel your time becomes precious. Mailchimps editor becomes time-consuming because of its clunky interface and attempts to add slicing tools for tracking is dislodged from their intentions; hence my middle of the ground rating.

Bianca Atkinson, Owner at Bianca AtkinsonVerified Review
Posted on Dec 6, 2018

“It is easy to use”

Overall rating5.0

 According to Bianca Atkinson, the biggest "pros" are:

1. Cost effective - especially for those with small email lists

2. Easy to use - most CRM's are confusing and difficult if you are inexperienced, so the templates and ease of use you get with mailchimp seriously take the stress out of managing your email marketing strategy in house.

Natasha Ritz, Head of Marketing & Communications at ParcelPointVerified Review
Posted on Dec 5, 2018

“Experience using MailChimp”

Overall rating5.0

Pros:

• I've been using MailChimp while working at ParcelPoint as well as in various other businesses for the last 10 years and I love it.

• It is constantly evolving, changing and iterating features to help enhance businesses. The automation has enhanced 10-fold in the last decade and enables targeted communications to different customers with different needs. 

• The addition of landing pages, postcards and ads MailChimp is a one-stop shop to grow your email lists and measure the impact of your email marketing. 

• Other pros are awesome templates, great pricing, plenty of integrations available, simple mobile optimisation and a really straightforward workflow. 

 

Cons:

• There is definitely some jargon that is specific to MailChimp that you have to get used to over to me but there is lots of FAQs and a glossary to help you figure it out. 



The overall experience is simple, great for beginners all the way up to veteran email marketers. 

 

Rob Boirun, Owner at PopNet Media LLCVerified Review
Posted on Dec 4, 2018

“It is the most effective communication tool”

Overall rating5.0

PopNet Media has been using MailChimp for about 3 years now. I can honestly say that without it my business would not be where it is today. By far this is the most effective communication tool that I have in my arsenal. It is more effective than my social media accounts according to my stats. They say that email is dead but not according to my statistics.

Capabilities

Intuit Mailchimp features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Mobile Access
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Marketing Automation Software

  • A/B Testing
  • Analytics/ROI Tracking
  • Campaign Management
  • Customizable CTAs
  • Email Marketing
  • Google AdWords Visibility
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Email Marketing Software

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Subscriber Management

Social Media Marketing Software

  • Boosting
  • Campaign Management
  • Content Curation
  • Engagement
  • Multi-Account Management
  • Social Analytics

Social Media Management Software

  • Brand Tracking
  • Collaboration
  • Customer Engagement
  • Multi-Account Management
  • Social Media Monitoring

Email Management Software

  • Antivirus
  • Multiple Accounts
  • Routing
  • Whitelisting/Blacklisting

Survey Software

  • Analysis Tools
  • Automated Responses
  • Campaign Management
  • Email Marketing
  • Question Library
  • Skip Logic
  • Supports Multimedia
  • Survey Design

Web Analytics Software

  • Dashboard
  • Keyword Tracking
  • Multiple Site Management

E-Commerce Software

  • CRM
  • Email Marketing
  • Mobile Access
  • Reporting & Analytics

Plans

Intuit Mailchimp pricing

Price Type
Year
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based
Preferred Currency
USD ($)
Standard$25 / month

Works with

Integrations

Intuit Mailchimp connects with the tools your team already uses.

Media

Screenshots & video

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