Pros:
• I've been using MailChimp while working at ParcelPoint as well as in various other businesses for the last 10 years and I love it.
• It is constantly evolving, changing and iterating features to help enhance businesses. The automation has enhanced 10-fold in the last decade and enables targeted communications to different customers with different needs.
• The addition of landing pages, postcards and ads MailChimp is a one-stop shop to grow your email lists and measure the impact of your email marketing.
• Other pros are awesome templates, great pricing, plenty of integrations available, simple mobile optimisation and a really straightforward workflow.
Cons:
• There is definitely some jargon that is specific to MailChimp that you have to get used to over to me but there is lots of FAQs and a glossary to help you figure it out.
The overall experience is simple, great for beginners all the way up to veteran email marketers.