Empowering Agents, Delighting Customers

Pulse Calldesk Cloud Contact Center is a cutting-edge cloud-based and web-based solution that empowers businesses to deliver seamless customer experiences. Say hello to enhanced efficiency with intelligent call routing, and real-time reporting. Enjoy crystal-clear voice calls, automated call handling, and instant connectivity. With seamless CRM Integrations Pulse Cloud Contact Center takes your customer service to new heights, enabling agents to engage customers with ease. With scalability and advanced features like IVR and call recording, Pulse caters to an enterprise's telephonic requirements. Omnichannel routing is another advanced feature that Pulse brings to the table with Whatsapp Business Solutions and SMS messaging ensuring customers reach through their preferred mode of communication. Hosted on the cloud infrastructure, Pulse Call center comes with advanced disaster recovery capabilities.
Pulse Telesystems Private Limited
2003
India
30 Industries
1 Language
Industries
  • Apparel-fashion
  • Banking
  • Commercial-real-estate
  • Consumer-services
  • Education-management
  • Events-services
  • Financial-services
  • Fundraising
  • Government-administration
  • Government-relations
  • Health-wellness-fitness
  • Hospital-health-care
  • Human-resources
  • Information-services
  • Information-technology-services
  • Insurance
  • Internet
  • Leisure-travel
  • Logistics-supply-chain
  • Marketing-advertising
  • Medical-practice
  • Outsourcing-offshoring
  • Package-freight-delivery
  • Pharmaceuticals
  • Professional-training
  • Real-estate
  • Retail
  • Staffing-recruiting
  • Telecommunications
  • Utilities
Licensing & Deployment
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation

Media

Pulse Calldesk
Pulse Calldesk
Pulse Calldesk

Pulse Calldesk Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Pulse Calldesk Pricing

Pricing Type
  • Per User
Preferred Currency
  • INR (₹)
Free Version
  • No
Free Trial
  • 7 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
Pricing Description
Pricing has been devised on a per user per month basis. Our pricing comes inclusive of Calling Minutes and Numbers as well.

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