Zoom Overview

Zoom Video Communications
Zoom Meetings are easy, reliable, and secure, providing HD video, audio, and content sharing across everything from your mobile and desktop devices to telephones and conference room systems. Special features include cloud and local recording with transcripts and multi-user annotation capabilities via screen share. Easy access with one click, chat across platforms and share files all with encrypted, compliant settings for extra security.

Zoom Core Features

Web Conferencing Features
  • Group Collaboration
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Real Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
Remote Work Features
  • Audio/Video Calls
  • Collaboration
  • Employee Monitoring
  • File Sharing
  • Meeting Management
  • Project Management
  • Remote Access
  • Operations Management
  • Security
Video Conferencing Features
  • Auto Framing
  • Electronic Whiteboards
  • File Sharing
  • HD Audio & Video
  • Mobile Access
  • Online Meetings
  • Polls & Survey
  • Presentation Streaming
  • Real Time Chat
  • Record & Playback
  • Screen Sharing
  • Verified Security
Screen Sharing Features
  • Audio/Video Conferencing
  • Collaboration Tools
  • Desktop/Browser Sharing
  • Event Scheduling
  • File Sharing
  • Live Chat/Text
  • Mobile Screen Sharing
  • Screen Capture
  • Screen Mirroring
  • Session Recording

Zoom Pricing

Pricing Type
Flat Rate
Free Version
Payment Frequency
Monthly Payment, Annual Subscription, Free
Plans & Packages
$14.99 Per Month

Zoom Reviews

4.6 (46 Reviews)

The best part is that it can host a large audience based on the conference

2 months ago

We Fast People Finder use Zoom. My company has used this software for a year now, and we engage the platform once every week. It is a fantastic web conferencing software that offers high-quality video and is very easy to use. It can also be used for free, at no extra cost. It can host a large audience based on the conference, from a business meeting of a few persons to one thousand (1000) people and even larger conferences of about ten thousand 10,000 to fifty thousand 50,000 people. On the other hand, it requires recurring subscriptions. It is reasonably priced at the starter's level, but one subscription is not enough. These many subscriptions end up incurring unwanted expenses and costs. There is also the issue of Zoombombing. This is a new occurrence on the platform. It results in unwanted individuals crashing into a conference call.

  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
8 User Score
User Recommendation Score

It has been an excellent tool for our business and has helped us to save time and money

Caitlyn Parish
2 months ago

We Cicinia UK have been using Zoom for around two years now. I would personally recommend Zoom. It is a popular web conferencing software used by many businesses and organizations. It is easy to use and has a wide range of features & functionality. The customer support is also excellent. Overall, I think it offers good value for money. It is very user-friendly and easy to set up. It also has many features, such as recording meetings, which can help businesses. Customer support is excellent. I have never had problems with Zoom, and their customer service team has always been beneficial. It can be expensive for larger businesses. It also doesn't have as many integrations as some of the other web conferencing software on the market. However, I think the pros outweigh the cons, and it is still an excellent option for businesses of all sizes.

  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
9 User Score
User Recommendation Score

The user interface is intuitive and easy to use, the audio and video quality is great

2 months ago

We PalaLeather use Zoom. The best web conferencing software, in my opinion, is Zoom. I have used it for about two years, and it never let me down. There are a lot of features and functions that come with Zoom, and they are constantly adding new ones. customer support is excellent. The integrations are also great. I have it integrated with my CRM, and it works seamlessly. Overall, I highly recommend Zoom for web conferencing.

  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
10 User Score
User Recommendation Score

Zoom software is constantly evolving the best video conferencing software

Polivanio da Silva Silva Camilo
5 months ago
I never thought I would be able to have meetings this efficient until I started using Zoom software. The video and audio quality is amazing and it's so easy to use that it inspires me. I can't believe it, because I was looking for a software and the zoom meeting impresses me at every meeting with the incredible new functions that I discover in it! Zoom software is the best video conferencing software available on the market today. I already use it for team meetings, client calls and even for personal use and I have never been disappointed with the Zoom meeting software. The quality is great, it's easy to use, and there are many essential features in the software. Highly recommended for all professionals!
I have used this software for
4 Years
I use this software
Pros :
  • The video and audio quality is amazing and it's so easy to use that it inspires me.
  • The quality is great, it's easy to use, and there are many essential features in the software. Highly recommended for all professionals!
  • The support is efficient and helpful, fast service that solve our problems effectively.
Cons :
  • there is no downside to zoom meeting software for me.
  • Improvements to implement new features and options, thus making the software much more complete.
  • Add new security methods in the software, and thus have greater security.
  • Ease of use
  • Features & functionality
  • Customer support
  • Value for money
  • Integrations
  • On-boarding
  • Overall ratings
10 User Score
User Recommendation Score

Ensure maximum security

posted on 20/11/20

At VPNRanks, we were forced to work from home 2 months ago due to the rise of this COVID pandemic going on.

We have been staying connected for 9 hours through Zoom. The productivity has surely been affected but we have been making sure that it stays intact and doesn't drop significantly by being constantly in contact to keep the environment just like the offices.   

We have also been using tools like VPNs and VPS to ensure maximum security while connecting to our work servers from home. Your home systems may not be secure and since the company data is critical and confidential, allowing you to work from home poses a lot of risks. A VPN takes care of that problem.

A dedicated IP is also required to white list users to access the company domains and systems remotely. So it is required to make sure that the VPN you choose offers a dedicated IP.

Provides quality video and audio

posted on 19/11/20

As I am working from home for almost 100 days and using one so I would like to put in my two pennies worth.

At How to stream to manage the remote workforce is Zoom. There are plenty of benefits it offers which made our company use it to create a virtual office environment. Some of its pros are:

1. It provides quality video and audio, even screen sharing quality is excellent

2. It has a user-friendly interface that makes it easy to understand and use 

3. It offers a variety of meeting settings making it the best tool for daily teleconferencing activities

4. It is compatible with different operating systems like Windows and Android

5. Scheduling a meeting is quite easy

Its Cons are as follows:

1. Customer support could be more advanced(Needs improvement)

2. High throughput(Internet Speed) is required for a stable connection

3. Cybersecurity is required to be bolstered(Recent Zoom Bombers matter that took place in March)

It's great for video meetings and presentation

posted on 23/10/20

We are a completely remote company (Prime Plus Mortgages) and we use zoom

It's great for video meetings and presentation - cons privacy and have to have professional accounts to invite in advance.

Zoom is experiencing a boom.

posted on 29/9/20

At Credit Repair Companies, we use Zoom. Zoom is experiencing a boom. There's a reason this business is on fleek right now and that becauses it’s not just all bells and whistles, it’s the best web conferencing software we’ve ever used by a country mile.

 It’s incomparable to all the others.

 Even the basic level for Zoom is comprehensive enough for 99% of all businesses, as it offers up 100 participants -  at the same time - for Free! Oh, it's limited to 45 mins per meeting - but honestly if your meetings are longer than that you’ve got bigger fish to fry.

 But, if you do need more meeting time, everyone can just set up another meeting after 45 mins and do it all again. 

 The screen sharing is common among most webinar software but where it truly stands out is the breakout room, this stops the main meeting getting sidetracked where people can split off into hubs to discuss other matters - excellent for department issues which don’t concern the rest of the company.

 A lot less buffering than other software I used, which is usually the achilles heel of all webinar software, bar this one. It seems like they’ve done their research and found out what the biggest issue is and solved it before launching their product.

 It’s also consistent across devices, mobile phone - laptop - desktop - none of them suffers in quality, you can’t tell the difference, unlike most webinar software.

Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Blogs
  • Webinars
Claim Profile

This software profile has not been claimed by anyone till now. If you belong to this software and have the authority to own this GoodFirms profile, then please claim it now.

Claim Now