Top Call Center Services in Germany
Are you looking to work with reliable call center services in Germany? Finding a dependable call center service provider is an important business activity. Apart from the cost of service, there are many points that you need to factor in during the selection process. While assessing various firms, you need to learn about the quality of service, experience, expertise, business ethics, the skill level of their workforce, and recommendations. Evaluating firms is quite an elaborate process and requires a lot of time and effort, which is challenging for most businesses.
Hence, Goodfirms has prepared a record of call center companies in Germany that will help you in your selection process. This categorized directory comprises the top-ranked firms in the industry that deliver outstanding services. You will also find company content with this directory that includes project portfolio, focus area, research scores, and verified client reviews to support your decision-making. We urge you to continue exploring this list and use reliable research to hire the best call center outsourcing services in Germany that match your business requirements.
List of Top Call Center Outsourcing Services in Germany
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Our spectrum today includes all services related to data-driven communication. Automatic and manual data collection, scan service, electronic archiving of files and documents of any kind, powerful call center, printing and sending of personalized mailings including processing of returns to the sending of invoices / confirmations via letter, fax and e-mail.
< $25/hr50 - 2491969Hamburg, Germany -
Direct Line is the right contact for your telephone marketing measures. We supply your new customer campaigns with excellently qualified OPT-IN addresses via our subsidiary Direct Leads. Direct Line Marketing und Kommunikation GmbH was founded in 1995 by Matthias Malik and today has more than 250 highly qualified call center agents full-time.
< $25/hr2 - 91995Hamburg, Germany -
INFON helps you to ensure continuous, competent availability of your company around the clock, 365 days , even and especially at peak times.
< $25/hr2 - 9Hamburg, Germany -
TK Gesundheit is a medium-sized service company with over 600 employees and locations in three major metropolitan regions of Germany. They are a reliable service partner and service provider of Techniker Krankenkasse (TK) since 2002. TK Gesundheit is a 100% subsidiary of Techniker Krankenkasse (TK). They offer services on various topics and are committed to ... read TK Gesundheit reviews & insights
< $25/hr2 - 92002Hamburg, Germany -
We at MCFON see ourselves as a company with strong values and goals. We have a very clear idea of who we are and how we approach our tasks. This is how we succeed in staying true to our principles and meeting the high demands placed on ourselves. Regardless of what others do, we strive to constantly redefine ... read MCFON reviews & insights
< $25/hr2 - 9Berlin, Germany -
Nothelle is a modern call center that provides inbound and outbound services. They combine classic strengths with new technology. Nothelle is headquartered in Duisburg with an additional site in Moenchengladbach and employs roughly 600 people. The company was founded by Helmut Nothelle and is now led by his son Maurice Nothelle who became a shareholder ... read Nothelle reviews & insights
< $25/hr2 - 9Duisburg, Germany -
Customers inquire. The phone is overheating, to an extent that you can no longer handle or at times when you are doing other tasks and cannot be reached. Do your customers get in touch in the evenings or on Sundays and public holidays because your users are using your products at this time and have questions? You didn't ... read CALLWAYS Call Center reviews & insights
< $25/hr2 - 9Berlin, Germany -
Profi24 the business group with the 24-hour service: In 1993 with the establishment of car-profile automotive GmbH, today Profile Services cc GmbH, the foundation stone was laid, Profil24 represents a group of companies, which on services around mobility and customer care specialized is. In the last 20 years, the ideas and demands on customer service, mobility and customer care have constantly changed and, ... read Profil24 reviews & insights
< $25/hr2 - 9Berlin, Germany -
That's fine. Maybe not always 100% as desired, but close. We plan your shifts several weeks in advance in coordination with you so that you can plan well. We try to take vacation requests into account at an early stage and find solutions for all employees. We try, as far as we can, to accommodate every single employee as ... read FlexiTel TelefonService reviews & insights
< $25/hr2 - 9Berlin, Germany -
Der Büropartner is a business unit of GGS Management GmbH from Berlin. They provide customer service, support hotlines, first-level support, and helpdesks. They manage customer communication to increase new customers, and referrals and lower costs through improved processes. They have more than 12 years of management experience in customer service of internationally operating companies. They ... read GGS Management reviews & insights
< $25/hr2 - 9Berlin, Germany -
As an innovative and flexible partner, we enable our customers to generate sustainable sales. We work cross-medially across all communication channels to achieve maximum added value and optimal access to the market.Professional B2B connection between project developers and financing partners. Scalable project developer and property developer acquisition.We ensure our special quality standards through various measures. ... read Cell it! reviews & insights
< $25/hr2 - 9Hamburg, Germany -
Agentur für Dialogmarketing. Outsourcing Spezialist für administrative Tätigkeiten. Anbieter von umfangreichen und komplexen Dienstleistungen wie Bestellannahme, Telefonzentrale, telefonische Terminvereinbarung, Adress-Qualifizierung und BPO-Prozessen.
NA2 - 9Michelstadt, Germany -
Newstel Worldwide is a trusted partner to clients across various industries, helping them achieve customer success and grow their businesses through digitally-led customer service solutions. Our roots are in e-commerce—founded in 2015 as the customer support team for a global e-commerce business, we understand the peaks and troughs of online retailing, how to expand customer ... read Newstel Worldwide reviews & insights
< $25/hr50 - 2492015Hamburg, Germany -
Many years of experience and specific industry know-how make us a strong partner for your telemarketing campaigns We continue to successfully support both new and existing customers and provide active for more sales and successful sales in these critical times.
< $25/hr2 - 9Hamburg, Germany -
PROFI call center ARE you looking for a professional call center ? Our call center is the ideal partner for your company when it comes to acquiring new customers abroad and in Germany. Our team prepares mailing campaigns, helps with product launches, our call center strengthens your business activities.
< $25/hr2 - 9Hamburg, Germany -
In addition to price, time and quality, service is increasingly becoming a decisive criterion for success. DCS helps you to meet this request of your customers. The clear positioning of our branches in Turkey has given us, as a multifunctional call center, enormous advantages in terms of price calculation, as well as a decisive boost for our ... read DCS Call Center reviews & insights
< $25/hr250 - 9991994Berlin, Germany -
Snubes is your first point of contact when you are looking for a callcenter. Our free service allows you to quickly receive and compare callcenter offers - from classic customer service to telemarketing or live chat. Use Snubes and save time and money.
< $25/hr10 - 492017Berlin, Germany -
Saupe Telemarketing has been offering call center campaigns for companies, telemarketing services and call center services since 1987. Our experienced outbound campaigns actively support your sales and marketing. With qualified employees, we achieve significantly more than any comparable call center through our own and optimized methods and procedures.
NA10 - 491987Berlin, Germany -
Harald Henn, managing partner of Marketing Resultant GmbH, Mainz designs and optimizes customer experience, digital customer service projects and optimizes call centers based on more than 20 years of project experience. Together with Prof. Nils Hafner, Lucerne University of Applied Sciences and Arts, he developed the CEX Management Trend Radar. He is editor of several ... read Marketing Resultant GmbH reviews & insights
NA2 - 9Saarburg, Germany -
We are a Germany-based outsourcing company specializing in end-to-end outsourcing solutions. We provide tailored services across front-office operations, back-office management, IT-enabled solutions, and specialized processes, enabling businesses to focus on core activities while we handle their operational complexities. Our comprehensive services include: Customer Support Services: Voice, Email/Live chat support, Social media management Technical Support Services: ... read KP DigiServe reviews & insights
NA10 - 492025Berlin, Germany -
Welcome to hey contact heroes – your partner for excellent customer service. We are an internationally operating BPO service provider based in Hamburg, with over 550 employees across 17 countries. We support both medium-sized businesses and large corporations in building and managing efficient customer service solutions. Whether inbound, outbound, or back office – we offer ... read hey contact heroes GmbH reviews & insights
< $25/hr250 - 9992021Hamburg, Germany -
KCC creates customer and market oriented B2B cold calling campaigns in Germany. As a professional call center service provider, we have been offering our call center services to national and international companies for over 23 years. From individual B2B cold calling to scheduling through our call center, we perform all steps of outbound telemarketing for ... read KCC GmbH reviews & insights
$50 - $99/hr10 - 492000Koln, Germany -
Assistring LLC is a customer-centric Business Process Outsourcing (BPO) company dedicated to helping businesses scale efficiently while maintaining the highest standards of service quality. We partner with growing and established companies to manage customer support and operational processes with precision, care, and consistency. Our approach combines cost-efficient delivery models with exceptional customer experience. By optimizing ... read Assistring LLC reviews & insights
< $25/hr10 - 492024Hamburg, Germany -
Since 1994, getaline GmbH has been developing target group-specific customer dialogue concepts as a customer care service provider for its clients. Here the customer stands with his wishes, requirements as well as his contact behavior in the center of consideration. From the very beginning, our focus has been on high-quality and cost-efficient service offerings, so ... read getaline GmbH reviews & insights
$150 - $199/hr1,000 - 9,9991994Hamburg, Germany -
VIAFON was founded in 1996 and is one of Germanys leading distribution agencies in B2B Telesales and Quality Assurance. For 20 years we have supported our partners with an expertise in sales of high-quality complex products and quality services. The focus of our projects are planning and implementation of individually tailored campaigns and the successfull ... read VIAFON GmbH reviews & insights
$50 - $99/hr50 - 2491995Berlin, Germany -
Abramo is a professional services company that builds and operates high-impact sales and service channels in the contact center space. We operate high quality contact centers for sales and service outsourcing across industries, including e-commerce, telecommunications, media, automotive, and travel/logistics. We consult to clients on strategy, operations, and technology, enabling them to significantly boost inbound ... read Abramo Deutschland GmbH reviews & insights
$50 - $99/hr50 - 249Berlin, Germany
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