Top BPO Companies in the World

Researched by:Goodfirms Research TeamUpdated:September 26, 2026

Goodfirms has reviewed 6,232 BPO Companies in the World as of September 2026 across 114 countries. The top-ranked firm is Appointment Setter Online (4.9 stars, 46 verified reviews, NA, founded 2010, Albany). Across the category, the median hourly rate is $25, median client rating is 4.8, and 31% of firms employ 50+ members. Explore the vetted BPO Companies in the World below, compare their strengths, and connect with the provider best suited to your requirements.

Are you searching for the top BPO companies in the world? Goodfirms has curated a list of the best BPO service providers, backed by verified client reviews, to help you find the right partner faster. BPO services free up internal resources, allowing business leaders to focus on core strategy, explore new revenue streams, and improve the customer experience while cutting operational costs. International BPO companies also offer stronger market positioning through lower rates and better service delivery. You can browse the top rated BPO companies and BPO companies with reviews below to connect with the right partner for your business needs.

How this list is built: All 6,232 firms below pass Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

Here are the World's Top BPO Companies & Service Providers

Find a BPO Services Company Near you
Find a BPO Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Tenet Systems is one of the top Bpo and Kpo Company in Eastern India. Our comprehensive BPO services aims to achieve excellence for our client’s business. The tough competition has led to the emergence of intelligent technologies which we include in our varied services like finance, surveillance, virtual assistants, back office, data management, software development, ... read Tenet Systems Pvt. Ltd. reviews & insights

    Tenet Systems is one of the top Bpo and Kpo Company in Eastern India. Our ... read Tenet Systems Pvt. Ltd. reviews & insights

    NA
    2 - 9
    Srirampur, India
  • MM&T is among the very few companies in the call center industry, in general, using web-enabled hosted VoIP technology to service its client's customers. The opportunities are enormous. For over 30 years, we have been active in positions which combine knowledge, experience, and capability and just as importantly, contacts on all aspects of the services ... read Mills Marketing & TeleServices reviews & insights

    MM&T is among the very few companies in the call center industry, in general, using ... read Mills Marketing & TeleServices reviews & insights

    < $25/hr
    2 - 9
    2000
    Omaha, United States
  • Get outsourced customer service with Integra who offers professional outsourced customer support so that you can take care of your customer issues immediately. Integra customer service outsourcing is among the top-rated customer support outsourcing service provider for companies in USA, UK, Canada, and Australia.

    Get outsourced customer service with Integra who offers professional outsourced customer support so that you ... read Integra Customer Support reviews & insights

    NA
    1,000 - 9,999
    2004
    Pittsburgh, United States
  • Medcare MSO is a full-service revenue cycle management (RCM) company. Our customized programs include proprietary software designed to ensure up-to-date coding and compliance in addition to managing billing and payment from the first contact by the patient to AR recovery when necessary. We know that every medical specialization has unique coding and billing requirements, so ... read Medcare MSO reviews & insights

    Medcare MSO is a full-service revenue cycle management (RCM) company. Our customized programs include proprietary ... read Medcare MSO reviews & insights

    < $25/hr
    50 - 249
    2008
    Santa Fe, United States
  • Callbox helps businesses connect with high-value prospects who are actively seeking solutions. More than just a traditional lead generation agency, we offer a subscription-based service where your team collaborates with ours to build and execute a data-driven sales outreach strategy. How It Works: Data-Driven Prospecting – We work with you to gather and analyze relevant ... read Callbox reviews & insights

    Callbox helps businesses connect with high-value prospects who are actively seeking solutions. More than just ... read Callbox reviews & insights

    NA
    1,000 - 9,999
    2004
    Los Angeles, United States

    Why Callbox?

    • High-intent leads from data-driven lists.
    • Proven multi-touch strategy boosts ROI.
    • Trusted by tech giants like Google and AWS.
  • Malhir is a 27-year-old outbound and inbound service company focused on quality, reputation for excellence, target achievement and client satisfaction.Our state of the art infrastructure supports 24X7 operations for both domestic and international processes. We have a tele calling staff capacity of 550 and 150 field executives and supervisors. A dedicated support team of 25 ... read Mihir Infinite Services Pvt. Ltd. reviews & insights

    Malhir is a 27-year-old outbound and inbound service company focused on quality, reputation for excellence, ... read Mihir Infinite Services Pvt. Ltd. reviews & insights

    NA
    250 - 999
    1991
    Thane, India
  • EasternTAS, Inc. has been in business since 1971. It is a family-owned and operated call center doing business for over 40+ years. They provide high-quality voice and data communication technologies for small to medium-sized businesses. Eastern TAS maintains a strict operator-to-client ratio to ensure that callers receive prompt, professional, and courteous service. They are committed ... read EasternTAS reviews & insights

    EasternTAS, Inc. has been in business since 1971. It is a family-owned and operated call ... read EasternTAS reviews & insights

    < $25/hr
    2 - 9
    1971
    Lansdowne, United States
  • Renown system is a Professional Virtual Assistants Service Provider. Renown system is a top-ranked Virtual assistant company that offers online virtual assistants services across the world. Dedicated virtual assistant services trusted by entrepreneurs and busy peoples from all over the world! Uncompromising quality at affordable price.

    Renown system is a Professional Virtual Assistants Service Provider. Renown system is a top-ranked Virtual ... read Renownsystem reviews & insights

    NA
    2 - 9
    0
    Beverly Hills, United States
  • CALL CENTER & Business Process Outsourcing (BPO) Service Provider Outsourcing is no longer just about cutting costs and saving money. It is about increasing efficiency of internal employees, getting to the market faster than your competitors, maximizing workforce flexibility, and gaining access to highly qualified employees. Our global call center stand ready to assume management ... read Amulia Help Desk reviews & insights

    CALL CENTER & Business Process Outsourcing (BPO) Service Provider Outsourcing is no longer just about ... read Amulia Help Desk reviews & insights

    NA
    2 - 9
    2019
    Dhaka, Bangladesh
  • Araamis consulting is one of the KSA’s distinct management consulting firms; we support top executives to strategically plan, and implement the change and transformation they aspire. We continually assist them to make better decisions, with effective execution to deliver the sustainable success they desire. With a goal-centered focus, we aspire to ensure our client’s realization ... read Araamis reviews & insights

    Araamis consulting is one of the KSA’s distinct management consulting firms; we support top executives ... read Araamis reviews & insights

    < $25/hr
    50 - 249
    2009
    Riyadh, Saudi Arabia
  • VCare Customers is a comprehensive choice of customer care & support services as considering to meet your business needs with personal attention. They provide tailor-made services and provide high-quality Call Center Outsourcing Services. They are the best outsourcing call center company in India. VCare helps global companies to serve the best customer care at less ... read VCare Customers reviews & insights

    VCare Customers is a comprehensive choice of customer care & support services as considering to ... read VCare Customers reviews & insights

    NA
    50 - 249
    2015
    Delhi, India
  • We also provide of Call Center, our solutions are adaptable, flexible and focused on providing good start and fast growth.English Call Centre (ECC) provides English call centres services to companies in Europe and non-English countries who wish to scale up their business in English speaking countries or want to provide better services to their English ... read English Call Centre reviews & insights

    We also provide of Call Center, our solutions are adaptable, flexible and focused on providing ... read English Call Centre reviews & insights

    NA
    10 - 49
    2015
    Delhi, India
  • THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers cutting-edge outsourcing services in inbound and outbound customer support, voices and non voices such as (customer care services, consulting services, telesales, telemarketing, debt collection, market research, medical remind, appointment setting, web chat, email support, SMS, social media channels support, ), ... read THIENTU CO.LTD reviews & insights

    THIENTU CO., LTD is a leading BPO services provider and telecommunication services provider that offers ... read THIENTU CO.LTD reviews & insights

    < $25/hr
    1,000 - 9,999
    2000
    Ho Chi Minh City, Vietnam
  • Nation-Wide was Founded by a Group of Physicians in 1990s to service their own practices. Nation-Wide provides expert coding and Medical Billing Services, allowing physicians to focus on providing great clinical care. Nation-Wide is the largest consortium in the United States and has grown over the years to become the nation’s leading provider of unsurpassed ... read Nation-Wide Medical Billing & Coding Services reviews & insights

    Nation-Wide was Founded by a Group of Physicians in 1990s to service their own practices. ... read Nation-Wide Medical Billing & Coding Services reviews & insights

    NA
    250 - 999
    1999
    Phoenix, United States
  • Experts Helping Businesses, helps businesses across the globe with their sales, customer support and various other business outsourcing needs. We house the best team of experts to satisfy our clients with what they need.

    Experts Helping Businesses, helps businesses across the globe with their sales, customer support and various ... read EXPERTS HELPING BUSINESSES reviews & insights

    $25 - $49/hr
    10 - 49
    2017
    Karachi, Pakistan
  • Sarv, an AI unified communication solution provider for all sizes of businesses, was incepted in 2011. Started as an email automation tool, it was founded by Ramesh Chaudhary and Abhimanyu Sharma. Including both founders, the core team has a total of five members. These 5 core members of Sarv are college time friends and share ... read Sarv Webs Pvt. Ltd. reviews & insights

    Sarv, an AI unified communication solution provider for all sizes of businesses, was incepted in ... read Sarv Webs Pvt. Ltd. reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Jaipur, India
  • ​VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since 2015, our core business was focusing on customer service solutions with an aim to attain 100% customer satisfaction. At VPO Services, we have a sensitive understanding that customer service serve as a door to customer loyalty. In connection to this, ... read VPO Services Sdn Bhd reviews & insights

    ​VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since ... read VPO Services Sdn Bhd reviews & insights

    NA
    50 - 249
    2015
    Kuala Lumpur, Malaysia
  • Based in North Palm Beach Florida, AccQdata has been a leader in reimbursement, serving the Orthotics and Prosthetics and DME communities nationwide since 1994. We believe that the long term stability and success of your practice depend on knowledgeable billing and collection information. Knowing the full aspect of billing guidelines and methods will efficiently enhance ... read AccQData reviews & insights

    Based in North Palm Beach Florida, AccQdata has been a leader in reimbursement, serving the ... read AccQData reviews & insights

    NA
    50 - 249
    1994
    North Palm Beach, United States
  • At VOXDATA provide us since 1995 for services of call centers in outsourcing 24 24-hour, seven days a week, for any need related to frontline customer relationships. To date, we have successfully executed over 400 calling programs .

    At VOXDATA provide us since 1995 for services of call centers in outsourcing 24 24-hour, ... read Voxdata reviews & insights

    < $25/hr
    250 - 999
    1995
    Montreal, Canada
  • Since 1926, Gatestone & Co. has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.We offer fully-integrated multilingual Contact Center facilities operating 24/7 x 365, located in North America, Central and Latin America and Asia. We have made tremendous investment in our technologies and process innovations to ... read Gatestone & Co. reviews & insights

    Since 1926, Gatestone & Co. has been providing Customer Contact Center and Business Process Outsourcing ... read Gatestone & Co. reviews & insights

    < $25/hr
    1,000 - 9,999
    1978
    Montreal, Canada
  • With ID Impact, you benefit from a complete team that molds to your organization. You have a call center manager and a team of telephone sales experts available. We have the size and the resources to adapt to your needs, whether permanent, partial or ad hoc. From strategy to execution, we are there for you.

    With ID Impact, you benefit from a complete team that molds to your organization. You ... read ID Impact reviews & insights

    < $25/hr
    10 - 49
    2003
    Montreal, Canada
  • We offer support to individuals, businesses – large and small – and non-profits. By support we mean providing you with a virtual assistant who is especially selected to meet your needs… whether it be invoicing, CRM, social media, travel planning, basic design, research, project management, lead generation, the list goes on… myVA360 is a completely ... read myVA360 reviews & insights

    We offer support to individuals, businesses – large and small – and non-profits. By support ... read myVA360 reviews & insights

    < $25/hr
    10 - 49
    Miami, United States
  • We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services. We help clients accelerate revenue growth, improve operational effectiveness and dramatically ... read Interact BPO reviews & insights

    We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to ... read Interact BPO reviews & insights

    < $25/hr
    2 - 9
    2010
    Ottawa, Canada
  • Designed with our clients in mind we are a friendly and professional company that focuses on companies and corporate organizational efficiency, productivity, growth, and profitability. We were founded in 1997, and have grown and flourished since then, taking our experiences and lessons learned and sharing them with our customers.

    Designed with our clients in mind we are a friendly and professional company that focuses ... read DependableIT reviews & insights

    < $25/hr
    250 - 999
    1997
    Hamilton, Canada
  • Octacom Limited provides outsourced electronic Document and Data Management solutions and Document Scanning and Imaging services that are designed to reduce costs and improve business processes.Octacom is an enterprise software and services company focused on document and data management solutions that enable our clients to streamline their business processes and ensure mission-critical documents are always ... read Octacom reviews & insights

    Octacom Limited provides outsourced electronic Document and Data Management solutions and Document Scanning and Imaging ... read Octacom reviews & insights

    < $25/hr
    50 - 249
    1976
    Richmond Hill, Canada
  • Cantumtech Billing offers a flexible portfolio of medical billing services ranging from simple follow-ups to comprehensive revenue cycle management without disrupting the existing processes of your practice.Our mission is therefore to increase your revenue by following up on any claims, denials, resubmissions and rejections, further coming up with the best professional and technical advice to ... read Cantum Tech reviews & insights

    Cantumtech Billing offers a flexible portfolio of medical billing services ranging from simple follow-ups to ... read Cantum Tech reviews & insights

    NA
    50 - 249
    Houston, United States
  • S&P Data is a leading North America contact center group. We have multiple, right-sided contact center facilities located throughout the US and Canada. No off-shore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.

    S&P Data is a leading North America contact center group. We have multiple, right-sided contact ... read S&P Data reviews & insights

    < $25/hr
    1,000 - 9,999
    2006
    Hamilton, Canada
  • Our Founders chose the name "Integrity Leads" for a very specific reason. They believe that a lead generation company should do exactly what they are supposed to do, honestly, and keep their commitments. With our Double checked and verified process, as well as our guaranteed meeting programs, we don't ask clients to trust us - ... read Integrity Leads reviews & insights

    Our Founders chose the name "Integrity Leads" for a very specific reason. They believe that ... read Integrity Leads reviews & insights

    < $25/hr
    2 - 9
    Etobicoke, Canada
  • Your call center technology is important, especially in today's competitive business climate, whether you have an inbound or outbound Enterprise Communication System, it forms an integral part of your business today and will shape the way you do business tomorrow. Demarcc appreciates how important your communication system is to your business and how it needs ... read Demarcc reviews & insights

    Your call center technology is important, especially in today's competitive business climate, whether you have ... read Demarcc reviews & insights

    < $25/hr
    10 - 49
    2005
    Mississauga, Canada
  • Customer experience of things is what we’re all about. Thinking outside the box and our relentless effort to advance the standard is the very fabric of Call Center Guys. A lot of companies can take or make a call, our focus is to live where your customers live. Customers expect anything, at anytime, from anywhere. ... read Call Center Guys reviews & insights

    Customer experience of things is what we’re all about. Thinking outside the box and our ... read Call Center Guys reviews & insights

    < $25/hr
    50 - 249
    2015
    Markham, Canada
  • We understand how personal your business or business unit is to you. You are responsible for managing Profit and Loss. You have a responsibility to cut costs, reduce time frames and exceed forecasted revenue goals. There are competitors who are gaining market share or have surpassed you in the past year. Clients and customers are ... read BOG reviews & insights

    We understand how personal your business or business unit is to you. You are responsible ... read BOG reviews & insights

    < $25/hr
    2 - 9
    Scarborough, Canada
  • Since 2009, 3C Contact Services has been providing inbound call center services, outsourced inbound call support, inbound answering service, and inbound appointment setting for businesses across Canada and the USA. We provide state-of-the-art contact center solutions designed to provide our clients with the greatest level of support in customer service and customer retention. We know ... read 3C Contact Services reviews & insights

    Since 2009, 3C Contact Services has been providing inbound call center services, outsourced inbound call ... read 3C Contact Services reviews & insights

    NA
    50 - 249
    2009
    Markham, Canada
  • Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. Connect anywhere with our exceptional support for a seamless customer experience.EmpireOne Global Solutions Inc. offers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.

    Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. ... read EmpireOne reviews & insights

    < $25/hr
    50 - 249
    2012
    Toronto, Canada
  • The company started life with Anthony manning one phone line from his kitchen table in Sheffield. Over the years we have developed a reputation for delivering successful marketing, research, sales and customer service programmes for our clients. This has enabled us to become one of the UK’s top telemarketing companies. As Chief Executive Officer, Anthony ... read Ant Marketing reviews & insights

    The company started life with Anthony manning one phone line from his kitchen table in ... read Ant Marketing reviews & insights

    < $25/hr
    250 - 999
    1989
    Sheffield, United Kingdom
  • An FCA authorised Consumer & Commercial Debt Collection Agency and BPO specialist. We specialise in contingency-based financial and utility consumer & commercial debt recovery. Our specialy trained agents have over 100 years of experience. Using our market leading software we can collect debt owed to you faster and more effectively than you thought possible by ... read Integrated Contact Solutions reviews & insights

    An FCA authorised Consumer & Commercial Debt Collection Agency and BPO specialist. We specialise in ... read Integrated Contact Solutions reviews & insights

    < $25/hr
    10 - 49
    2016
    Leeds, United Kingdom
  • In short, we answer incoming business communications on your behalf. This can be when you’re in a meeting, on holiday or all the time, acting as your very own communications hub. We take messages or forward calls to the relevant person and then relay the information back to you in an easily digestible format. We ... read Cymphony reviews & insights

    In short, we answer incoming business communications on your behalf. This can be when you’re ... read Cymphony reviews & insights

    < $25/hr
    50 - 249
    2004
    Andover, United Kingdom
  • The Indigo Lighthouse Group is a privately owned company, established in 1998 by Alan Cox, its Founder and Chief Executive Officer.The Company’s core business is Business Process Outsourcing including End-to-End Logistics (Supply Chain Management, Warehousing and Fulfilment), Global Payments Management and Multi–Lingual Contact Centre Services. The Group also specialises in Repeat Purchase Customer Loyalty Programmes ... read Indigo Lighthouse Group reviews & insights

    The Indigo Lighthouse Group is a privately owned company, established in 1998 by Alan Cox, ... read Indigo Lighthouse Group reviews & insights

    < $25/hr
    250 - 999
    1998
    Glasgow, United Kingdom
  • We are an energetic & highly skilled team, who make it easier to get work done and projects completed on time. We started out as a small start up business full of energy and ideas. We wanted to stand out and be different. We wanted to put the customer first, and focus on providing a ... read Time Assistant reviews & insights

    We are an energetic & highly skilled team, who make it easier to get work ... read Time Assistant reviews & insights

    < $25/hr
    2 - 9
    2010
    Glasgow, United Kingdom
  • When it comes to Promotional Marketing and its associated services, we like to think we know a thing or two. After all, we’ve been doing it for a quarter of a century! As a long established and reliable partner to brands and agencies, we provide a proactive and helpful account management team to help work ... read Multi Resource Marketing reviews & insights

    When it comes to Promotional Marketing and its associated services, we like to think we ... read Multi Resource Marketing reviews & insights

    < $25/hr
    50 - 249
    1993
    Leicester, United Kingdom
  • With the burgeoning growth in routes to contact consumers, clients and suppliers, our previous trading name of Message Pad was changed to mplcontact to reflect this. Together with our technology division, mplsystems, we have become the UK’s leading provider of contact centre solutions and outsourced services and consulting services. We are in a unique position ... read Mplcontact reviews & insights

    With the burgeoning growth in routes to contact consumers, clients and suppliers, our previous trading ... read Mplcontact reviews & insights

    < $25/hr
    50 - 249
    1994
    Sutton Coldfield, United Kingdom
  • CommLink is a UK inbound call centre providing 24 x 7 support to businesses throughout the UK It has been trading since 1998 and provides services ranging from simple message-taking, campaign response handling, through to complex disaster recovery, engineer call-out, and order-taking. Whatever your requirements, we can help whether it’s by phone, fax, email, web, ... read CommLink reviews & insights

    CommLink is a UK inbound call centre providing 24 x 7 support to businesses throughout ... read CommLink reviews & insights

    < $25/hr
    50 - 249
    1997
    Mansfield, United Kingdom
  • Sourcing the right outsourced contact centre, call centre or telemarketing agency partner to match your businesses requirements can be tricky. Particularly, if you don’t have experience of outsourcing and/or full visibility of the outsourcing market. At Contact Centre Panel, we help businesses to find and on-board the right outsource partners. We use our 20+ years ... read Contact Centre Panel reviews & insights

    Sourcing the right outsourced contact centre, call centre or telemarketing agency partner to match your ... read Contact Centre Panel reviews & insights

    < $25/hr
    10 - 49
    2015
    Sheffield, United Kingdom
  • Founded in 1992 to provide an Australia wide service. Live Phone Answering, 1800 Service, Order Taking Service, Email Message Delivery, Vacation Answering, Facsimile Message Delivery, Mobile Messagebank Service.Attention to detail.That's Answering Adelaide. The individual needs of every customer are recorded, nothing is impossible! Working to your instructions Answering Adelaide will assess the priority of each ... read Answering Adelaide reviews & insights

    Founded in 1992 to provide an Australia wide service. Live Phone Answering, 1800 Service, Order ... read Answering Adelaide reviews & insights

    < $25/hr
    10 - 49
    1992
    Adelaide, Australia
  • ADEC Preview is one of Australia's leading document scanning and document archiving companies that also provides a vast range of Business Process Outsourcing (BPO) services for companies seeking new ways to achieve high performance by reducing costs. ADEC Preview offers a range of specialist BPO strategies, scanning, capture and archiving services designed to improve efficiency ... read ADEC Preview reviews & insights

    ADEC Preview is one of Australia's leading document scanning and document archiving companies that also ... read ADEC Preview reviews & insights

    $100 - $149/hr
    50 - 249
    1996
    Newcastle, Australia
  • Mint Business Centre was established in 1999 as NineWays Business Centre and today is one of the sector’s most effective and successful professional business support centres. The centre is conveniently located just moments from Newcastle’s CBD and has a full suite of business support services that include 20 private serviced offices. Separate boardroom and large ... read MINT BUSINESS CENTRE reviews & insights

    Mint Business Centre was established in 1999 as NineWays Business Centre and today is one ... read MINT BUSINESS CENTRE reviews & insights

    < $25/hr
    2 - 9
    Newcastle, Australia
  • Our virtual office services give you the professionalism of an inner city address, without the cost. Inner City Address & Phone Number Personalised phone answering in your Company name Mail processing Discounted meeting room hire

    Our virtual office services give you the professionalism of an inner city address, without the ... read Newcastle City Business Centre reviews & insights

    < $25/hr
    2 - 9
    Newcastle, Australia
  • EMPClaims is an end-to-end medical billing services & RCM company. With over 10 years in the industry, EMPClaims specializes in coding, telemedicine, workers comp and patient intake solutions. EMP's team of certified coders and billing experts have expertise in niche areas such as cardiology billing, neurology billing, radiology billing, ketamine treatment and many more. Our ... read EMPClaims Solutions Inc reviews & insights

    EMPClaims is an end-to-end medical billing services & RCM company. With over 10 years in ... read EMPClaims Solutions Inc reviews & insights

    < $25/hr
    50 - 249
    2008
    Lombard, United States
  • Indoz Callnet is a global leader in providing integrated technology and operations-based solutions, headquartered in Zirakpur, Punjab started in January 2015. As a trusted partner, Indoz Callnet Infocare provides solutions to clients’ business challenges by leveraging its technology and process capabilities, underwritten by an understanding of domain and industry imperatives.We offer productized applications and platforms ... read Indoz Callnet reviews & insights

    Indoz Callnet is a global leader in providing integrated technology and operations-based solutions, headquartered in ... read Indoz Callnet reviews & insights

    NA
    10 - 49
    2015
    Zirakpur, India

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 100,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 100,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

Why the Human Voice Still Wins in Customer Service
Call Center Outsourcing: Costs, Benefits & Top Providers in 2026
Payment Gateway vs Payment Processor: Key Differences and When to Build Your Own (2026)
Read all research articles

The Magical Quadrant

Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.

360-PERFORMANCE VIEW (Y) →
0255075100
Industry ContendersIndustry LeadersUpcoming AchieversMarket Influencers
0255075100
CORE COMPETENCIES (X) →

The four quadrants explained

Each card shows the count of firms in that quadrant and the top 5 by composite score.

Industry Contenders
Top-left · Y ≥ 50, X < 50
1FIRMS

Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.

Top 5 by composite score

1Belkins48 / 52
The Industry Leaders in detail

The 8 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

Average hourly rates by region.

Where you hire affects what you pay by up to 3×. Comparable quality is available across regions - the rate gap between the priciest and cheapest is the single biggest lever on a project budget.

Average hourly rate · USD

SGAsia Pacific$46/hr$46
MXLATAM$45/hr$45
USNorth America$43/hr$43
GBWestern Europe$43/hr$43
AUOceania$42/hr$42
INSouth Asia$42/hr$42
UAEastern Europe$41/hr$41
ZAAfrica$38/hr$38

What the gap actually buys you

The rate gap between the highest- and lowest-cost regions is largely a cost-of-living and labor-market gap - not a quality gap. Top-tier firms in lower-cost regions routinely deliver work competitive with premium markets at a fraction of the cost.

That said, time-zone overlap, language alignment, and IP protection vary by region. Eastern Europe and LATAM hit a sweet spot: meaningful cost savings with same-day overlap for US/EU clients.

~70%

Typical cost savings when moving a $100K/year dev contract from a premium market to a top value destination - comparable skill, comparable delivery quality.

All countries ranked by Value Score.

Every country with 100+ vetted firms in this category, ranked by Value Score.

CountryFirmsAvg RateAvg RatingValue ScoreAction
GBUnited Kingdom301$39/hr4.984View firms
AUAustralia195$43/hr584View firms
USUnited States2,756$43/hr4.783View firms
INIndia874$42/hr4.883View firms
PKPakistan102$40/hr583View firms
PHPhilippines143$48/hr582View firms
CACanada266$43/hr4.270View firms
GBUnited Kingdom
301 firms$39/hr4.9
Value Score84 / 100
AUAustralia
195 firms$43/hr5
Value Score84 / 100
USUnited States
2,756 firms$43/hr4.7
Value Score83 / 100
INIndia
874 firms$42/hr4.8
Value Score83 / 100
PKPakistan
102 firms$40/hr5
Value Score83 / 100
PHPhilippines
143 firms$48/hr5
Value Score82 / 100
CACanada
266 firms$43/hr4.2
Value Score70 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

Countries with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
United States · $0-24/hr

972 firms in this tier - more than any other country, averaging 4.6 ★. Top picks: AIMLEAP - Outsource Bigdata, SupportYourApp, HelpLama.

Mid-tier leader
United States · $50-99/hr

203 firms in this tier - more than any other country, averaging 5.0 ★. Top picks: Revolute X Digital, Corecentrix Business Solutions, ProfitPath Growth Partners.

Top tier leader
United States · $150+/hr

44 firms in this tier - more than any other country, averaging 4.0 ★. Top picks: Tegility, AMZ Professors, LeadValets.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms