Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Top BPO Companies in the World
Goodfirms has reviewed 6,232 BPO Companies in the World as of September 2026 across 114 countries. The top-ranked firm is Appointment Setter Online (4.9 stars, 46 verified reviews, NA, founded 2010, Albany). Across the category, the median hourly rate is $25, median client rating is 4.8, and 31% of firms employ 50+ members. Explore the vetted BPO Companies in the World below, compare their strengths, and connect with the provider best suited to your requirements.
Are you searching for the top BPO companies in the world? Goodfirms has curated a list of the best BPO service providers, backed by verified client reviews, to help you find the right partner faster. BPO services free up internal resources, allowing business leaders to focus on core strategy, explore new revenue streams, and improve the customer experience while cutting operational costs. International BPO companies also offer stronger market positioning through lower rates and better service delivery. You can browse the top rated BPO companies and BPO companies with reviews below to connect with the right partner for your business needs.
How this list is built: All 6,232 firms below pass Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
Here are the World's Top BPO Companies & Service Providers
Multi-service company of real estate assets and processes for financial institutions, agencies and companies of all sectors. We are pioneers in the diversification of services and processes for financial institutions, and we cover all the outsourcing needs of our clients: BPO, BPM, consulting, supplier control or asset management. The mortgage business, our core business for ... read Qipert reviews & insights
Multi-service company of real estate assets and processes for financial institutions, agencies and companies of ... read Qipert reviews & insights
$25 - $49/hr250 - 9992002Madrid, SpainXclusive Desk offer a complete mobile solution for your business needs. We offer different types of mobile solution such as Toll Free Number, IVR Solutions, Click To Call, Missed Call, Distributed Call, Virtual Number, Outbound Calling, Telesales & Lead Mangement, Bulk SMS etc.
Xclusive Desk offer a complete mobile solution for your business needs. We offer different types ... read Xclusive Desk reviews & insights
< $25/hr10 - 492018Gurgaon, IndiaWe are excited about customer service! Call Center Madrid is a team committed to developing services and products that help companies explore the value of customer contact in all communication channels. For us, success is the satisfaction of our customers.
We are excited about customer service! Call Center Madrid is a team committed to developing ... read Call Center Madrid reviews & insights
$25 - $49/hr2 - 92007Madrid, SpainWe were born in 2010 so we say that we are a digital native Call Center. Throughout the years, we have been transforming ourselves to the pace set by the new technologies, channels and supports for you to have an Omni-channel Call and Contact Center service. We know how to improve the competitiveness of your ... read Cosmos Call Center reviews & insights
We were born in 2010 so we say that we are a digital native Call ... read Cosmos Call Center reviews & insights
$25 - $49/hr250 - 9992010Madrid, SpainARCUS NET (previously Fluctus Marketing, merged with Arcus Net Ltd in September 2015), was primarily created as a provider of call centre activities and management support for various customers.Today the company offers services to customers in various business sectors ranging from energy suppliers (gas and electricity), renewable energy, sales of frozen food, telephony, the production ... read Arcus Net reviews & insights
ARCUS NET (previously Fluctus Marketing, merged with Arcus Net Ltd in September 2015), was primarily ... read Arcus Net reviews & insights
$25 - $49/hr10 - 492012Umag, CroatiaVALDEZ Limited Liability Company for trading, consulting and providing information society services is registered with the Commercial Court in Varaždin under MBS: 070098930, OIB: 49760461406 with headquarters in Varaždin, 40b kneza Trpimira Street. Management Board: V. Zdelar and D. Zdelar.
VALDEZ Limited Liability Company for trading, consulting and providing information society services is registered with ... read Valdez reviews & insights
< $25/hr2 - 92007Varazhdin, CroatiaEcho kontaktni centar is part of group Echo, which is providing services and solutions in call center market. It is a modern and efficient call centre: your incoming and outgoing calls, faxes, text messages and e-mails can be handled by our agents. It is designed as a quality, cost-effective alternative to a company's own call ... read Echo Call Centar reviews & insights
Echo kontaktni centar is part of group Echo, which is providing services and solutions in ... read Echo Call Centar reviews & insights
< $25/hr2 - 92014Zagreb, CroatiaA group of open-minded, multilingual, communicative, and creative individuals led by a Briton & a Croat with the will to meet any challenge. The company is managed by Richard and Tajana Riley. Both travelled extensively in their early professional careers and, having spent 12 years in France, they are both trilingual. Exposure to such a ... read Tango Communication reviews & insights
A group of open-minded, multilingual, communicative, and creative individuals led by a Briton & a ... read Tango Communication reviews & insights
$25 - $49/hr10 - 492004Zagreb, CroatiaWe are Infinitus - We are communication - We are success and as the leading Croatian telemarketing agency for many years we are a reliable partner of renowned European companies and groups when it comes to communication with clients and quality assurance. As a premium service provider, we specialize in the German market. Our predominantly ... read Troha Infinitus reviews & insights
We are Infinitus - We are communication - We are success and as the leading ... read Troha Infinitus reviews & insights
< $25/hr2 - 92012Zagreb, CroatiaASSISTANCE simply means „help“. Help when you need it - immediately. If a sudden emergency occurs, at any time of day or night, while travelling, in every situation under any circumstances we are there to assist. When an emergency occurs, all one has to do is dial our 24/7 available Alarm Center where our agents ... read Customer Care Solutions reviews & insights
ASSISTANCE simply means „help“. Help when you need it - immediately. If a sudden emergency ... read Customer Care Solutions reviews & insights
$50 - $99/hr10 - 491999Vienna, AustriaFor many years, our clients have placed their trust in our dedicated, motivated and successful team around company founder Michael Habersack-Lossmann. In our Vienna office, with state-of-the-art facilities that ensure a high level of employee satisfaction, up to 200 employees work around the clock for well-known companies from a wide range of industries who trust ... read ARES reviews & insights
For many years, our clients have placed their trust in our dedicated, motivated and successful ... read ARES reviews & insights
NA2 - 9Vienna, AustriaMoranti Services A / S has more than 30 years of experience as a service and solution provider within customer service, 1st - 3rd level IT services, help desk, back office, 24/7 monitoring and support. We service customers, globally, in 8 languages. Our head office is located in Copenhagen, where we strive daily to provide ... read Moranti Services reviews & insights
Moranti Services A / S has more than 30 years of experience as a service ... read Moranti Services reviews & insights
$100 - $149/hr50 - 2491982Copenhagen, DenmarkWe have since the start of our company in 2002 believed that personal service is essential, as not two companies or people are exactly alike. Everybody is different and we like to treat them as such. This also means that no one is just another number in line with us. We are not a factory ... read CityCallCenter ApS reviews & insights
We have since the start of our company in 2002 believed that personal service is ... read CityCallCenter ApS reviews & insights
$50 - $99/hr10 - 492002Hvidovre, DenmarkValeur works in the telemarketing industry and has two different focus areas. Both areas are built with the same foundation - namely on the principles of the outreach field. Telemarketing has many parameters that can influence the sales process and meeting booking, but we know exactly what it takes to arrange a meeting and create ... read Valeur reviews & insights
Valeur works in the telemarketing industry and has two different focus areas. Both areas are ... read Valeur reviews & insights
$50 - $99/hr50 - 2491992Copenhagen, DenmarkThe Call Company A / S is a telemarketing agency and call center. For us, this means taking care of all areas of telephone service and marketing with great care and professionalism. With a passion for building relationships and moving us, together with our customers, it has been our most important task since July 2010 ... read The Call Company reviews & insights
The Call Company A / S is a telemarketing agency and call center. For us, ... read The Call Company reviews & insights
$100 - $149/hr50 - 2492010Copenhagen, DenmarkAD Client is the result of a long-standing desire to create a strong alternative to the traditional contact centers. Not just through the solutions we offer, but throughout the way we think about business and partnership. Our philosophy is based on the basic principle that it is people who make the difference. And that good ... read AD Client reviews & insights
AD Client is the result of a long-standing desire to create a strong alternative to ... read AD Client reviews & insights
$25 - $49/hr10 - 492015Copenhagen, DenmarkLet us introduce you to our multilingual team which can help you on-line with the organization of your business.Our organization is now at your service and our overriding objective is to make your work as productive and enjoyable as possible, whether it be for business or pleasure.We guarantee individual, personal attention tailored to meet your ... read Call Tech reviews & insights
Let us introduce you to our multilingual team which can help you on-line with the ... read Call Tech reviews & insights
< $25/hr2 - 9Edinburgh, United KingdomWIS is part of WikiTree Group and develops a still unique innovative approach in Belgium. Our understanding and expertise in the insurance industry allows us to offer a wide variety of services.
WIS is part of WikiTree Group and develops a still unique innovative approach in Belgium. ... read WIS reviews & insights
< $25/hr10 - 492017Brussels, BelgiumSkilled Mega Telemarketing combines the best of many marketing tools: the efficiency and interaction of personal sales work and the speed and volume of mass marketing. Even large numbers of customers are reached through a highly customizable message and two-to-one communication with the customer. The phone is the best tool for asking, researching, selling or ... read Suoramarkkinointi Mega reviews & insights
Skilled Mega Telemarketing combines the best of many marketing tools: the efficiency and interaction of ... read Suoramarkkinointi Mega reviews & insights
$25 - $49/hr250 - 9991986Helsinki, FinlandIn2com is a customer engagement center based in Belgium, the heart of Europe. Backed by over 25 years of national and international experience, we possess the knowhow to provide you efficient and flexible tailor-made solutions to manage your customer experience in just the way you want it.
In2com is a customer engagement center based in Belgium, the heart of Europe. Backed by ... read in2com reviews & insights
< $25/hr250 - 9992013Brussels, BelgiumDynava is a leading Nordic customer service company. Its hundreds of professional customer service representatives help dozens of companies handle millions of contacts every year. Dynavalians serve through all the necessary channels: phone, email, websites, social media, chat and instant messaging services. Dynava's customer service is available 24/7 in Swedish, Finnish, Danish, Norwegian and English.
Dynava is a leading Nordic customer service company. Its hundreds of professional customer service representatives ... read Dynava Oy reviews & insights
$25 - $49/hr250 - 9991911Helsinki, FinlandWe offer collaborative IT solutions to support organizations working in a global market. Our offer includes management and IT consulting.
We offer collaborative IT solutions to support organizations working in a global market. Our offer ... read Astir reviews & insights
< $25/hr2 - 9Milan, ItalyWe transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones to upselling and cross selling your products, we take care of your customer's complete life cycle. Our solutions are designed to suit your service requirements in the most cost effective way and to completely take the load off you. Starting ... read HRHNext reviews & insights
We transform the way customers experience your brand. From identifying prospective customers, nurturing existing ones ... read HRHNext reviews & insights
$100 - $149/hr50 - 2492007Hyderabad, IndiaOur job is to help our clients’ business succeed. We are a reliable partner in transactions, dispute resolution and a wide range of other specialised facets of business law. Decades of supporting our clients’ success have enabled us to grow into a firm of over 250 people. We have offices in Helsinki, Moscow and St ... read Castren & Snellman reviews & insights
Our job is to help our clients’ business succeed. We are a reliable partner in ... read Castren & Snellman reviews & insights
$25 - $49/hr250 - 9991888Helsinki, FinlandVirta is an innovative start-up providing virtual assistant services (VA) and virtual back office (VBO) solutions. As our client you will have an access to our whole talent pool and you aren’t restricted by a single person’s knowledge and schedules. We want to make your help you to work as effectively and flexibly as demanded ... read Virta reviews & insights
Virta is an innovative start-up providing virtual assistant services (VA) and virtual back office (VBO) ... read Virta reviews & insights
< $25/hr2 - 9Espoo, FinlandOur CRM unit, which has been operating since 2013, has expanded into its current operations in 2015 and is currently delivering various campaigns to B2C & B2B groups for our clients all over Finland and also in Europe. On the B2B side, we specialize in buzz and new customer acquisition.
Our CRM unit, which has been operating since 2013, has expanded into its current operations ... read Norcall reviews & insights
< $25/hr2 - 92013Pori, FinlandITCube Solutions is a Global Business Process Management (BPM), Knowledge Processing and Technology Company. We provide a range of services to cater to clients from different lines of business, including (but not limited to) Robotic Process Automation services along with Smart Back Office solutions to any business dealing in transactions that require accuracy and consistency. ... read ITCube Solutions Inc. reviews & insights
ITCube Solutions is a Global Business Process Management (BPM), Knowledge Processing and Technology Company. We ... read ITCube Solutions Inc. reviews & insights
< $25/hr250 - 9992003Cincinnati, United StatesAltius is a leading provider of Information Technology and BPO (Business Process Outsourcing) Services. At Altius we offer a wide a range of services spread across sectors like Telecom, FMCG, Collections, Insurance and Financial Services. Altius provides services throughout the customer lifecycle, right from customer acquisition to customer care and even collections. The core philosophy ... read Altius Customer Services reviews & insights
Altius is a leading provider of Information Technology and BPO (Business Process Outsourcing) Services. At ... read Altius Customer Services reviews & insights
$100 - $149/hr250 - 9992003Mumbai, IndiaWe are one of the fastest growing Data Process Outsourcing Company a trusted global solutions organization in the outsourcing space!. We design Business Process Outsourcing (BPO) solutions that cater to unique challenges. We are a partner and leader in business process improvements ( BPI ) from more than 12 years, we've provided our clients the ... read Infinity Servisols reviews & insights
We are one of the fastest growing Data Process Outsourcing Company a trusted global solutions ... read Infinity Servisols reviews & insights
$50 - $99/hr50 - 2492005Pune, IndiaCalling 24o7 came into inception with the aim of providing result-oriented solutions. Starting with Insurance sector the company forayed and expanded into seven other sectors within a decade, showing paradigmatic growth. With a firm focus on maximizing client’s ROI through process optimisation, BPO functions and Contact Centre capabilities, Calling 24o7 has helped several top-notch companies ... read Calling 24o7 reviews & insights
Calling 24o7 came into inception with the aim of providing result-oriented solutions. Starting with Insurance ... read Calling 24o7 reviews & insights
$50 - $99/hr50 - 249Pune, IndiaQualityCalls Lead Generation is a successful, commercial contact center with endless possibilities. Specialized in outbound telemarketing Business-to-Business and Business-to-Consumer, various appealing clients are satisfactorily accommodating their direct marketing with us. To be the bridge between your product or service and customers: that is our vision on Sales. We score with positive results, finding keys, opening ... read Qualitycalls reviews & insights
QualityCalls Lead Generation is a successful, commercial contact center with endless possibilities. Specialized in outbound ... read Qualitycalls reviews & insights
$25 - $49/hr250 - 9992012Fortaleza, BrazilSkondras is the European sales outsourcing company, with consulting, talent recruitment and sales contact & support services. We manage or support sales operations from our customers mainly in Belgium, the Netherlands, Germany, the U.K. and France. We support our clients to outsource their sales operation – regardless whether it’s the entire or only part of ... read Skondras Sales Outsourcing reviews & insights
Skondras is the European sales outsourcing company, with consulting, talent recruitment and sales contact & ... read Skondras Sales Outsourcing reviews & insights
$25 - $49/hr50 - 2491996Halle, BelgiumOur company was founded in 2007 with its headquarters in Milan, and is now distributed in Italy with 7 locations. Our Contact Centers are on average smaller than the large traditional organizations.
Our company was founded in 2007 with its headquarters in Milan, and is now distributed ... read Call2Net reviews & insights
< $25/hr250 - 9992007Milan, ItalyAdepa is an independent global financial group with a leading position in the asset servicing sector. Since 1980 our group is proud to provide outstanding support to asset managers, banks, investors, private equity and real estate promoters, family offices and independent financial advisors operating around the world.
Adepa is an independent global financial group with a leading position in the asset servicing ... read Adepa Global Services reviews & insights
< $25/hr50 - 2491980Milan, ItalyLegacy out. Agility in. It is the only way forward for the financial industry and the driving principle behind Ohpen: a ruthlessly effective, cloud-based core banking engine. Built by former retail bankers to administer retail investment and savings accounts, Ohpen liberates banks from their legacy systems and processes.
Legacy out. Agility in. It is the only way forward for the financial industry and ... read Ohpen reviews & insights
$25 - $49/hr50 - 2492009Amsterdam, NetherlandsOutreach First is full spectrum outsourcing services provider in Rajasthan. Established in 2004, we connect the biggest and most renowned brands on the planet with their customers by offering customer care, customer acquisition, Non-Voice, technical support, Chat Support, Manpower Outsourcing, Payroll management, back-office management and other specialized services to ensure constantly positive customer interactions. We ... read Outreach First reviews & insights
Outreach First is full spectrum outsourcing services provider in Rajasthan. Established in 2004, we connect ... read Outreach First reviews & insights
$25 - $49/hr10 - 492004Jaipur, IndiaCovisian is the solution to reinvent Customer Management, combining operational excellence with leading-edge innovation. Covisian is a tech company specialized in providing services and technologies for Customer eXperience globally.
Covisian is the solution to reinvent Customer Management, combining operational excellence with leading-edge innovation. Covisian ... read Covisian reviews & insights
< $25/hr10000+2016Milan, ItalyLinetech is a 100% Italian avant-garde contact center that was founded in 1986 by the aggregation of some of the most important call centers on the Italian market. Today it is a reference point in the field of outsourcing of business processes in Italy.
Linetech is a 100% Italian avant-garde contact center that was founded in 1986 by the ... read Linetech Group reviews & insights
< $25/hr250 - 9991986Milan, ItalyRicoh is a global technology company specialising in office imaging equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo, Ricoh Group, operates in more than 200 countries and regions. Ricoh works hard to better support its customers and provide innovative products and services in line with their business objectives. We offer ... read Ricoh reviews & insights
Ricoh is a global technology company specialising in office imaging equipment, production print solutions, document ... read Ricoh reviews & insights
< $25/hr1,000 - 9,999Milan, ItalyEuro-tel was created to meet the needs of the market that requires Skill and Expertise in the provision of Outsourcing Services. Euro-tel is developed through out-bound and in-bound telemarketing services, quality service management, 24-hour support for the complete management of interactive sites, online blog creation and static and dynamic sites.
Euro-tel was created to meet the needs of the market that requires Skill and Expertise ... read EURO-TEL reviews & insights
< $25/hr50 - 2492011Turin, ItalyThe evolution of the market requires continuous transformation of business models to remain competitive, maximize investments and continue in the growth process.
The evolution of the market requires continuous transformation of business models to remain competitive, maximize ... read PRT reviews & insights
< $25/hr50 - 2491921Turin, ItalyCOLLIGO was born in 2005 from the entrepreneurial initiative of managers with proven experience in the management of Call Center services to meet the need of companies that want to increase their business through collaboration with a Capable, Competent and Flexible partner.
COLLIGO was born in 2005 from the entrepreneurial initiative of managers with proven experience in ... read Colligo reviews & insights
< $25/hr2 - 92005Turin, Italy3D2B is a service provider whose primary business and expertise is in providing B2B customer acquisition solutions to high-technology companies worldwide. 3D2B executes all processes for its clients, delivering people, processes, and systems in order to implement and integrate all components of the customer acquisition process.
3D2B is a service provider whose primary business and expertise is in providing B2B customer ... read 3D2B Three Dimensions To Business reviews & insights
< $25/hr50 - 2492003Rome, ItalyWe have been specializing in the creation and integration of solutions for more than 20 years to promote the formation of meaningful relationships between our clients and their consumers in a variety of channels, in a consistent and transparent way.
We have been specializing in the creation and integration of solutions for more than 20 ... read Anexa BPO reviews & insights
< $25/hr1,000 - 9,9992011City of Mexico, MexicoYOURVOICE Contact Solutions is a leading contact center services provider and the first to exclusively offer its services relying entirely on VoIP solutions on a VoIP infrastructure to the Portuguese market. Operating since January 2007, the company employs over 300 agents in two Portuguese sites and forecasts strong and rapid growth.
YOURVOICE Contact Solutions is a leading contact center services provider and the first to exclusively ... read YOURVOICE reviews & insights
$100 - $149/hr50 - 2492006Lisbon, PortugalIt was established in 2004 with the objective of providing business and technology consulting services and strategic outsourcing in the accounting, financial, tax, human resources and business support processes. With offices in Lisbon, Porto and Madrid More than 380 highly qualified professionals It is part of a network of international Process Solutions Network partners with ... read Neyond reviews & insights
It was established in 2004 with the objective of providing business and technology consulting services ... read Neyond reviews & insights
$150 - $199/hr250 - 9992004Lisbon, PortugalNewSpring Services is a Back-Office and Front-Office Outsourcing Consulting and Process Management company that is part of the HCCM-Outsourcing Investment group, which was founded in 2015 and currently has in its portfolio of services, alongside the previous areas. IT Consulting and Expert Consulting on SAP and OutSystems, Secure Electronic Payment Solutions and Automation Solutions. With ... read NewSpring Services reviews & insights
NewSpring Services is a Back-Office and Front-Office Outsourcing Consulting and Process Management company that is ... read NewSpring Services reviews & insights
$150 - $199/hr1,000 - 9,9992015Lisbon, PortugalWith a desire to offer good customer care and a great need for companies, Franke Sjøberg, Franke Sjøberg AS started. The company has provided switchboard services for over 30 years, and today has over 20 employees. The company works with more than 200 companies in all industries. Everyone who works in Franke Sjøberg AS has ... read Franke Sjoberg reviews & insights
With a desire to offer good customer care and a great need for companies, Franke ... read Franke Sjoberg reviews & insights
< $25/hr2 - 91986Oslo, Norway
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The Magical Quadrant
Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.
The four quadrants explained
Each card shows the count of firms in that quadrant and the top 5 by composite score.
Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Top 5 by composite score
1Belkins48 / 52Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 8 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
How firms are placed on the matrix
Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.
Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.
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