Top BPO Companies in California, US

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List of California BPO companies | BPO firms in California

Insurance Support World
From new business to renewals. We do everything!

Insurance Support World is a leading name in insurance back office service providers. The team of experts provides end to end insurance back office management services to the clients across the globe. Our strategic vision unlocks business value across the insurance sector and enables us to address the business challenges of our clients. With our qualitative services, we let our clients achieve their target like cost reduction, process efficiencies, and effectiveness and deliver superior customer experience.

NA
50 - 249
Victorville,  California
31West

2. 31West

Top Call Center Outsourcing Company – 31West

31West is the leading Inbound and Call Center Outsourcing Services in the United States offering tech support and customer services that will help you to reduce the cost. Contact now! https://www.31west.net/

NA
Freelancer
San Francisco,  California
Ninja-VA
You Call them Superman, We Call them Ninja VA

Ninja VA, a flagship division of Acelerar Technologies, was established with a mission to help entrepreneurs and busy professionals by reducing their daily workload so that they can focus on core business activities which directly impact revenue and profits. We have worked with 150+ clients from 10 different countries with 3 offices worldwide. At Ninja VA, we embrace the culture of exceeding our clients’ expectation and delivering best virtual assistant services. Our Virtual Assistants are equipped... read more

NA
50 - 249
Campbell,  California
Ace eComm Services
E-commerce Virtual Assistant

Ace eComm, a flagship division of Acelerar Technologies, was established with a view to helping eCommerce businessmen with eCommerce catalog and product management tasks. Whether you have 50 products, 500 products or more, our eCom experts can assist you in running a successful e-store. We have expertise in the management of all major eCommerce platforms, shopping carts, online marketplaces, and comparison shopping engines. So whatever your task is, we can handle it. We understand the challenges of the eCommerce industries and offer tailo... read more

NA
50 - 249
Campbell,  California
iProspex
Marketing and Advertising

iProspex is a leading B2B direct marketing services provider. We offer lead generation, appointment setting, event telemarketing, phone-based market research, social media marketing, and email marketing solutions designed for companies in the IT/software industry. Our outsourced marketing options have been helping customers achieve their business goals since 2004.

< $25/hr
250 - 999
Los Angeles,  California
STAFFVIRTUAL
Boost productivity & profitability

STAFFVIRTUAL is an outsourcing services provider with offices in California and the Philippines. Since 2009, we've been building Customer Support and Back-Office Teams.

< $25/hr
2 - 9
Los Angeles,  California
Voxpro

7. Voxpro

Outsourcing/Offshoring

Voxpro powered by TELUS International is an award-winning provider of Multilingual Customer Experience & Technical Support solutions to giant global brands. Headquartered in Cork, we have offices in Dublin, San Francisco, Folsom, California, Bucharest and Manila. 

< $25/hr
1,000 - 9,999
San Francisco,  California
Allzone Management Solutions
cost effective solutions

Established in 2005, Allzone is a leading offshore medical billing company that provides medical billing, coding and RCM (revenue cycle management) services to clients nationwide. Allzone is headquartered in Los Angeles and has two state-of-the-art delivery centers in India with over 500+ employees. At Allzone we follow some of the best practice in Quality Management thru a hybrid model of ISO and Six Sigma-driven methodologies. Our team possesses an in-depth understanding of today’s markets, allowing us to better develop ... read more

NA
250 - 999
Los Angeles,  California
Transpeed Communications
You have options. We have solutions

Transpeed Communications is your link to a successful business, thriving in a globally competitive marketplace through professional outsourcing relationship. Transpeed Communications delivers quality strategic staffing services to different companies, major industries and agencies through dedicated staffing partnerships and workforce management solutions. Our company focuses on excellent performance in providing resources and systems to keep your office and operations productive. We have the expertise and solutions that have been proven to help... read more

$100 - $149/hr
250 - 999
Los Angeles,  California
Collective Solution
We are a boutique BPO

We are a boutique BPO with nearshore sites in San Pedro Sula, Honduras and Sandy Bay Jamaica and one offshore site in Quezon City, Philippines. Our 3 sites consists of awesome family members that have a lot of talent and passion for what they do and we LOVE that. Collective Solution is about providing outstanding business solutions for you and your customers. We believe in the talent we bring into our family as we focus on solving human problems with humanity. At our heart, we are entrepreneurs and we treat our clients’ businesses as our ... read more

$150 - $199/hr
250 - 999
Los Angeles,  California
Simplr

11. Simplr

Your US-based sales and customer support team

Simplr is the entrepreneur's customer service solution. We deliver high-quality, 24/7 customer support tailored to the needs (and budgets) of e-commerce retailers. Our network of work-at-home specialists are bolstered by machine learning to deliver a quick and empathetic customer experience. There's no commitment to work with Simplr: Scale our services up or down depending on seasonality or need. We can onboard our team in 24 hours.

$50 - $99/hr
10 - 49
San Francisco,  California
Direct Line Tele Response
Your Voice of Excellence

Award Winning Excellence – Our history of award-winning, 24 hour live call center services is due to our commitment to excellence in everything we do, every message we deliver, every call we take because EVERY CALL COUNTS. Since 1979, our reputation has been built upon the quality of work we deliver. Our strong attention to detail during every stage of the messaging process sets the stage for excellence.

$100 - $149/hr
50 - 249
San Francisco,  California
West Coast Call Center Inc.
Direct marketing for professional, by professional

Now, more than ever before you need a proactive, fast, and efficient way to open the door to prospects; that's what we provide. Our core competency is direct marketing to your prime prospect. West Coast Call Center was founded by three professionals with over 40 years of combined industry experience; and backgrounds covering all aspects of the industry from technology and sales, to customer service and training. We have endeavored to create a company that addresses the shortcomings of other providers from the inside out. The result of ou... read more

$50 - $99/hr
10 - 49
Ceres,  California
Call Center Lead
HIGH QUALITY CALL CENTER AND TELEMARKETING LEADS

CallCenterLead.net can help your call center thrive by connecting you directly with businesses who desire inbound or outbound call center services. We offer call center service leads such as inbound calls, answering service, appointment setting, customer and technical services, as well as telemarketing service leads (sales calls, lead generation, research and survey calls). Our core clients consist of call center and telemarketing companies that are looking to continue expanding. By signing up for call center leads, you get an affordable pro... read more

$25 - $49/hr
10 - 49
Burbank,  California
HighPower Call Center
Your solution for bilingual outsourced call center

HIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment. Our core business model is targeting expanding company’s and enabling them to establish near shore facilities with significantly lower start up costs. Our program will allow your U.S based team to focus on nothing but expansion while ensuring y... read more

$50 - $99/hr
50 - 249
Sherman Oaks,  California
Central Communications
When Business Calls, Experience Answers…

Central Communications is a family owned nationwide provider of call center services. With over 50 years experience from two locations in Riverside, and San Clemente, California. Central Communications is not your grandfather's answering service. Central Communications leverages the concept of live answering into innovative solutions for the business communications needs of today's business person providing live answering, order taking, appointment setting, website customer service support, and many other business communications servi... read more

$50 - $99/hr
50 - 249
San Clemente,  California
Medical Billing Strategies
Full-service medical billing & practice management

Medical Billing Strategies specializes in providing Medical Billing, Coding and Practice Management Services for single and multi-specialty medical groups, as well as facilities and solo practices. With over 20 years of experience, we offer the most comprehensive solutions for your practice needs. MBS services and strategies give medical practices the additional tools necessary to successfully address the complex challenges of the healthcare field. We value your trust and offer the best billing and coding insights for the management of your ... read more

$25 - $49/hr
10 - 49
San Diego,  California
InteliKINECT
Convert More Leads!

Our program is designed to engage your leads in a friendly, two-way conversation, driving potential prospects towards the company’s strategic goals. Whether you are looking to welcome new product or service customers, promote a new event or set appointments, we can help! InteliKINECT’s robust lead conversion program advances the sales pipeline by promptly contacting each lead and documenting outcome results. Utilizing an efficient client management process and securing lead data, InteliKINECT allows your company to focus on its p... read more

$50 - $99/hr
10 - 49
San Diego,  California
Tri-Community Answering Service
Locally owned and operated for over 50 years

Tri-Community Answering Service has been serving the greater San Diego area since 1963, providing help to a multitude of businesses. We are the local answering service that understands your business, how to answer your customer's calls, and make all the necessary connections required to keep your business running smoothly. Our service is backed by the latest technology, using voice-over-internet software to quickly and efficiently provide customized answering services for your business. We provide multiple ways to contact you to keep you in... read more

$50 - $99/hr
10 - 49
San Marcos,  California
Phone Ware Inc
State of the Art Solutions

Phone Ware® is a full-service, 24/7, state-of-the-art, integrated call center; we offer a blended suite of solutions for programs that involve outbound and inbound calling, email, sales generation, and customer care interaction. With several decades of experience handling call center needs for clients just like you, we know what works to drive customer response, build loyalty, and deliver leads for your business.  

$100 - $149/hr
250 - 999
San Diego,  California
8x8

21. 8x8

Collaborate faster. Work smarter.

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.  

$100 - $149/hr
1,000 - 9,999
San Jose,  California
TeleContact Resource Services
A Division Of eContactLive

Since 1994, TeleContact Resource Services has been committed to bringing the best in outsourced telemarketing solutions to our clients. With an A+ rating from the BBB, our service is second to none, and most clients even see an average annual return on their investment of 200-400%! Our services include Business to Business Outbound Telemarketing, Appointment Setting, and Lead Generation programs. Founded in 1994, TeleContact Resource Services has quickly grown to maintain a diverse client base of more than 2,000 companies spanning 50 differe... read more

$100 - $149/hr
50 - 249
Riverbank,  California
Performant
Maximizing Results For Our Client

Billions of dollars are lost each year to waste, improper payments and unpaid debts. Performant helps organizations enhance revenue and contain costs by preventing, identifying and recovering outstanding and improperly paid assets. We apply our experienced staff and proprietary technology to make an immediate financial impact for our clients. Why we are different: + Seasoned Experts. Our experts understand the intricacies of your industry—helping guide resources and achieve results. + Recovery Infrastructure. Our infrastructure is b... read more

$100 - $149/hr
250 - 999
Livermore,  California
TELECOM, INC
Professional Contact Center Services

Telecom, Inc. was founded in February 1993 and is a privately-held California corporation. We are a full service, Omni-Channel outsourced contact center offering a fully integrated program of today’s most efficient and effective customer service and sales solutions, customized to meet our client’s individual needs.  

$50 - $99/hr
50 - 249
Oakland,  California
AskAwayEnterprise
One Happy Customer At A Time

In today’s day and age your customers are interacting with your brand 24/7. Staying engaged through technology on a human level with anyone anywhere is the only way to grow your brand. That is where we come to place. We are here to engage, moderate and support your growth. Geography doesn’t matter any more. Hiring great talent is what’s important!  

$50 - $99/hr
10 - 49
Berkeley,  California
3PL World Wide
Creating Happy Customers One Order at a Time!

3PL Worldwide lives up to our commitment to our clients, to their customers, and to protecting the bottom line every day by providing fast, flexible fulfillment. We combine the best in order management, logistics and fulfillment services, bi-coastal warehouse facilities and call center management to create happy customers one order at a time. 3PL meets the demands of today’s fast-paced multichannel market. Customers expect prompt service and quick delivery and marketers demand flexible, scalable logistic systems and up-to-the-minute re... read more

$25 - $49/hr
50 - 249
Rancho Cucamonga,  California
TeleDirect Communications
Your Customer is our Priority

TeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time. We can help with your call script design, work flow and all the key pieces of information an outsourced contact center needs to perform. Our consultation is free and with 50 years in the industry, we have plenty of experience on which to base our advice.  

$50 - $99/hr
50 - 249
Sacramento,  California
Hartley and Associates
Never Miss Another Call

At Hartley and Associates, we understand how important your business communications are; so we continuously invest in our people, and our technology, to provide you with the best service possible.  

$25 - $49/hr
50 - 249
Santa Rosa,  California
Callbox

29. Callbox

Callbox is the premier B2B lead generation

Founded in 2004, Callbox is the largest provider of Multi-Touch Multi-Channel Marketing solutions for businesses and organizations worldwide. Its core competencies include Lead Generation, Appointment Setting, Lead Nurturing and Database Services, delivered through its proprietary marketing automation platform, the Callbox Pipeline.

< $25/hr
250 - 999
Encino,  California
TaskBullet
TaskBullet | Se What Makes Us Different

Virtual assistant services for small & medium sized businesses. Outsource your tasks & projects to a USA-based company for as low as $6.00 per hour. 

$25 - $49/hr
250 - 999
Huntington Beach,  California
Equivity

31. Equivity

Welcome to Equivity.

Equivity provides dedicated virtual assistant services to individuals, and to entrepreneurs and businesses looking for paralegal, administrative, marketing and bookkeeping support. All our assistants are US-based college graduates with bachelor's degrees from respected institutions.

< $25/hr
10 - 49
San Francisco,  California
BillingParadise
Medical billing service,medical coding service

BillingParadise started in 2004 as a small medical billing company with big dreams. We wanted to enable group practices, hospitals, clinics, and independent medical practice practices to run a healthcare organization without the pressure of working for a certain bottom-line. BillingParadise pushes the envelope to deliver revenue cycle management services that empower medical practices to stay on top of financial and regulatory challenges. We’ve tailored our services to align with value-based care reimbursement models. Our RCM experts o... read more

< $25/hr
250 - 999
Diamond Bar,  California
Meraki RCM Solutions, LLC
a Committed Resource!

Meraki RCM Solutions is a leading revenue cycle management company based out of Los Angeles, California and with its delivery center in India are focused to provide cost-effective process improvement solutions to Medical Providers, Healthcare facilities or Medical Billing Companies in the USA by integrating technology, operational excellence and best pool of talent. ​ We understand the business of medicine and know how to improve your bottom line as well as how to increase your practice efficiency.  Our teams li... read more

< $25/hr
10 - 49
Los Angeles,  California
Hitech BPO
Your partner in process Excellence

Hitech BPO is a division of Hitech iSolutions LLP, an award winning, ISO certified company, delivering business process outsourcing solutions since 1992, recognized by Dun & Bradstreet as a top BPO Company for four years in a row. We combine advanced technologies with deep domain expertise to provide business process solutions to a wide array of diversified industries including Automotive, Construction, Banking & Financial Services, Healthcare, Insurance, Retail, Ecommerce, Energy & Utilities, Manufacturing, Media, Telecommunication... read more

$100 - $149/hr
250 - 999
Santa Clara,  California
Prospects DM
Enhancing Your Business With Every Call

Prospects DM have successfully managed to build a company focused on service, training, infrastructure and security. Our goal was and continues to be the highest technology obtainable in order to deliver the best quality service including crystal clear and secure voice communications. Our security is always our utmost priority, therefore Prospects DM became a PCI compliant company which was certified by the PCI Security Standards Council. This was not an easy task and we are very proud to have accomplished it. We believe in complete redundan... read more

< $25/hr
2 - 9
Oceanside,  California
Acelerar Technologies
Outsourcing/Offshoring

Acelerar is one of the leading BPO outsourcing companies in India and a global brand offering reliable and result-driven BPO outsourcing solutions for overseas clients.With years of establishment in global market, Acelerar represents an all-embracing definition of a BPO Company having vast pool of talent resource, industry-recognized expertise, organizational efficiency and a large number of satisfied global clients, thereby ensuring a comprehensive outsourcing solution to every business entity of whatsoever size.

< $25/hr
50 - 249
Campbell,  California
BTE Communications
Combining Latest Technology with Customer Service

Welcome to BTE Communications, one of the best providers of professional telephone answering services. Since 1958, we have been helping businesses run more efficiently and cost effectively by offering the best value in reliable, affordable, and customizable call center solutions. Having served the needs of thousands of satisfied clients over the last 50 years, we have the track record and experience to provide live operator, voice mail, alarm monitoring, emergency response callout, customer service, inbound telemarketing, dispatching, advanced ... read more

< $25/hr
2 - 9
Bakersfield,  California
Omni Agent Solutions
Claims & Noticing Agents

Omni Agent Solutions is the reinvention of the case administration service provider. The original Claims and Noticing Agent, Omni, has been at the forefront of case administration since 1970. Today, Omni's professional services and advanced new technology driven solutions are specifically focused on leveraging data and enhancing access for seamless integration with case professionals to significantly reduce cost and produce consistent successful results for our clients. Omni's unique blend of diverse experience, cost effective strategic... read more

< $25/hr
2 - 9
Woodland Hills,  California
Alert Communications
Call, Intake & Retainer Services for Law Firms

Alert Communications is a 45,000 square foot, 300 person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms and legal marketing agencies. Our customer service and expertly trained intake specialists act as an extension of your law firm working 24/7/365 in both English and Spanish.  

$100 - $149/hr
250 - 999
Camarillo,  California
LaBell Exchange
The Best Value in Professional Answering Services

Welcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business operate more efficiently by providing you with innovative live answering, voicemail, and dispatching solutions. Our services are affordable, flexible, reliable, and available 24 hours a day, 365 days a year. There is no equipment to ... read more

< $25/hr
2 - 9
Santa Ana,  California
Call24 Communications
With Over 30 Years OF Experience

Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. Our proven, successful Call Center methodology begins by gaining a clear and concise understanding of your business objectives for your inbound calls. From there we develop scripts and design a plan that enables agents to int... read more

$50 - $99/hr
50 - 249
Pleasant Hill,  California
Luth Research
One in three Fortune 100 companies

Luth Research has been a market research leader since 1977 and continues to make groundbreaking advancements in next generation customer intelligence. Powered by ZQ Intelligence™ which passively captures the digital journeys of consumers across all devices, Luth creates the innovative technology and research methods required for businesses to thrive. From survey research to passively tracking digital behavior, Luth Research blends research expertise with proprietary data collection resources to offer unmatched customer insights.  ... read more

$50 - $99/hr
250 - 999
San Diego,  California
Telegenisys
Relaible, Secure, Productive

Telegenisys is a premier BPO solutions provider offering seamless B2B services, data entry, precision lead generation and HIPAA compliant case management.

$25 - $49/hr
50 - 249
Fairfield,  California
Iq Backoffice
IQ Backoffice is the Leader

IQ BackOffice is a leading finance, accounting and human resources outsourcing company, offering 99.97% accuracy and up to 68% savings to companies around the globe. We deliver customized solutions for transactional activities such as accounts payable, accounts receivable and payroll, plus general accounting and financial statement preparation to create a complete finance and accounting solution.

$25 - $49/hr
250 - 999
El Segundo,  California
Mr E-Sourcing
Mr E-Sourcing is a U.S based company

Established by a team of professionals, Mr E-Sourcing prides itself in offering quality call center services to a wide variety of clients.

< $25/hr
2 - 9
Los Angeles,  California
MOTIVA

46. MOTIVA

The customer care solution you need

MOTIVA Contact Center emerges as one of the most reliable solutions in the customer care industry, created by successful and highly-qualified experts with knowledge gained through 20 years of experience in the field. Co-Founder and CEO Higinio Sanchez Campoy was a driving force behind one of the fastest-growing companies in Mexico and at a time managed a workforce of more than ten thousand reps. The vision of MOTIVA Contact Center not only grows from the previous experience, but it adds to it. From a visionary perspective that attrac... read more

$25 - $49/hr
50 - 249
San Ysidro,  California
Constant Link
Exceptional answering service at affordable prices

Turning client complaints into a business solution is the principal behind Constant Link. Founded by two mobile professionals and business executives, Constant Link services provide professional, live receptionists that answer your calls 24 hours a day/7 days a week. The service combines the benefits of a traditional receptionist with a comprehensive web-based control center that helps any business monitor, measure, and track their sales leads, record important calls, or assign the calls with details to any team member. Constant Link ensur... read more

< $25/hr
10 - 49
Los Angeles,  California
Informatics Outsourcing
Informatics Outsourcing is a marketing web portal

Informatics Outsourcing provides professional services that cater to the outsourcing needs of various industries around the globe. We have a team of well experienced professionals who bring in specialized capabilities to handle the wide spectrum of global outsourcing service industry. The Informatics Outsourcing knowledge management team encompasses PhD level statisticians, MS level analysts, Graduates in Management and IT professionals to provide clients wide-ranging solutions.

NA
10 - 49
Santa Clara,  California
SPS

49. SPS

Integrate. Collaborate. Accelerate.

SPS, a ConvergeOne Company, helps clients focus on what they do best – serving their customers – by handling every aspect of their interconnected communication systems. With documented and repeatable processes, broad competencies and certifications, we optimize business communications with on-site, hosted or cloud-based solutions.

$50 - $99/hr
1,000 - 9,999
Camarillo,  California
Magellan Solutions Outsourcing
Our goal is to grow your business

Magellan Solutions Outsourcing Inc. is an ISO-27001 certified call center and BPO company, providing a wide range of high-quality inbound and outbound call center services, back-office and data processing services to large firms and small and medium businesses from around the world.  

$50 - $99/hr
250 - 999
Brisbane,  California
GoodFirms