Top Call Center Services in Philippines

Researched by:Goodfirms Research TeamUpdated:September 26, 2026

Goodfirms has reviewed 71 Call Center Services in Philippines as of September 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Taguig). Across the category, the median hourly rate is $25, median client rating is 5, and 48% of firms employ 50+ members. Explore the vetted Call Center Services in Philippines companies below, compare their strengths, and connect with the provider best suited to your requirements.

Are you in search of the most reliable call center services in the Philippines? In a competitive market, the best way to increase customer retention is to provide a positive customer experience. It is important that you hire call center services that combine operational precision and multichannel customer engagement that enables a business to provide personalized customer care and tech support that your customers expect. However, it is easier said than done. The market is crowded with alternatives, and there is little information available on them that will help you make a reasoned selection. It is like finding a needle in a haystack while looking for reliable options from an overwhelming number of call center companies in the Philippines.
This is where Goodfirms steps in to help your screening process. Goodfirms has prepared a record of top-performing call center service providers in the Philippines complemented with all the information you need to make an informed decision. The information supplied with this record includes company content, project portfolio, focus area, experience, pricing model, and research scores to help you make the best call for your business. Please come forward and peruse this refined list of firms and hire the best call center outsourcing in the Philippines for your business today.

Goodfirms has verified 71 Call Center Services in Philippines - part of 1,648+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Top Call Center Companies in Philippines

Find a Call Center Services Company Near you
Find a Call Center Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Helpware is among the leading BPO companies, combining AI-enabled precision with world-class teams to deliver customer support, technical support, content moderation, and back-office services. As one of the most trusted business process outsourcing companies, it operates across 19 locations worldwide, offering the scalability to expand ... read Helpware reviews & insights

    Helpware is among the leading BPO companies, combining AI-enabled precision with world-class teams to deliver ... read Helpware reviews & insights

    NA
    1,000 - 9,999
    2015
    Taguig, Philippines
    Outstanding responsiveness, coordinates and connects with the business team and works tirelessly to empathize with and understand customer needs - CEO / Head of Client Success and Product Strategy
    Visit Website
  • Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights

    Since its founding, Hugo has built a reputation as a top BPO company and trusted ... read Hugo reviews & insights

    < $25/hr
    1,000 - 9,999
    2017
    San Juan, Philippines
    Hugo is a good culture fit and has good value for cost - Anonymous
    Visit Website
  • Using AI Tools

    • PerplexityPerplexity
    • ClaudeClaude
    • GeminiGemini
    • ChatGPTChatGPT
    • ZapierZapier

    OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights

    OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, ... read OBI Services LLC reviews & insights

    < $25/hr
    50 - 249
    2017
    Mandaue City, Philippines
    Working with OBI Services was seamless, professional, and highly accurate. - Anonymous
    Visit Website

    Why OBI Services LLC?

    • Cost-effective outsourcing, flexible pricing model
    • High accuracy and attention to detail.
    • Strong communication and transparent workflow.
  • Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights

    Vserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, ... read Vserve Ebusiness Solutions reviews & insights

    < $25/hr
    250 - 999
    2004
    Manila, Philippines
    Strong SEO and AI Search Visibility Strategy - Co-Founder & CEO
    Visit Website
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  • Ike Stranathan, STAFFVIRTUAL’s CEO, has lived in the Philippines ever since, keeping a watchful eye on our operations. Today, he owns and operates the company with his fiancé Fiona Lideza, who is the COO. With a unique blend of American ownership and Filipino management, STAFFVIRTUAL ... read STAFFVIRTUAL reviews & insights

    Ike Stranathan, STAFFVIRTUAL’s CEO, has lived in the Philippines ever since, keeping a watchful eye ... read STAFFVIRTUAL reviews & insights

    < $25/hr
    250 - 999
    Manila, Philippines
    Efficient and Reliable Support - EVP & Chief HR Officer at Avis Budget Group
  • #1 Outsourcing Company for SMEs Big Outsource is a Philippine-based Startup Friendly Business Process Outsourcing company providing full-spectrum Outsourced Support Services to its Clients in North America, United Kingdom, Australia and Asia Pacific. We embarked on our journey in 2014 as a humble team of ... read BIG OUTSOURCE reviews & insights

    #1 Outsourcing Company for SMEs Big Outsource is a Philippine-based Startup Friendly Business Process Outsourcing ... read BIG OUTSOURCE reviews & insights

    < $25/hr
    250 - 999
    2014
    Laguna, Philippines
    Big Outsource are very responsive everytime and keep progressing - Applications Specialist
  • Digital Minds BPO Services is one of the Philippines’ leading business process outsourcing companies. Unlike some BPO companies, we offer more than just telemarketing services. Instead, Digital Minds focuses on providing comprehensive solutions to B2B and B2C business owners, partnering directly with our clients to ... read Digital Minds BPO reviews & insights

    Digital Minds BPO Services is one of the Philippines’ leading business process outsourcing companies. Unlike ... read Digital Minds BPO reviews & insights

    < $25/hr
    50 - 249
    2010
    Naga, Philippines
    Reliable Company! - Sarah Vosburgh
  • Allied Fusion is provider of Business Process Outsourcing (BPO), with a team of both Japanese and Filipino nationalities that follows a Japanese work cultures to obtain high-quality of work output. Servicing mid to big-sized companies globally since 2009 in areas such as Telemarketing, Online Selling, ... read Allied Fusion Services, Inc. reviews & insights

    Allied Fusion is provider of Business Process Outsourcing (BPO), with a team of both Japanese ... read Allied Fusion Services, Inc. reviews & insights

    < $25/hr
    50 - 249
    2009
    Cebu City, Philippines
    Allied Fusion significantly improved our website's visibility and organic traffic - Marketing Manager
  • We are JDDM, a Filipino based call center that ensures quality inbound and outbound marketing services across multiple, rapid growth verticals. Located in the heart of the upscale city of Makati, JDDM is poised to disrupt voice and call center services industry by combining state-of-the-art technology with the personnel expertise unmatched by the competition.

    We are JDDM, a Filipino based call center that ensures quality inbound and outbound marketing ... read JDDM reviews & insights

    < $25/hr
    2 - 9
    Makati, Philippines
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • PerplexityPerplexity
    • GeminiGemini

    FGC+ helps growing businesses build dedicated outsourced teams that strengthen operations, improve performance, and support sustainable growth.More than a traditional BPO, we become an extension of your organization. We recruit, hire, onboard, and manage high-performing professionals who integrate seamlessly into your workflows, allowing you to expand capacity, improve efficiency, and stay focused on your strategic ... read FGC+ reviews & insights

    FGC+ helps growing businesses build dedicated outsourced teams that strengthen operations, improve performance, and support ... read FGC+ reviews & insights

    < $25/hr
    250 - 999
    2011
    Davao City, Philippines

    Why FGC+?

    • Our industry-low attrition produces reliable teams
    • Dedicated teams, never shared agents
    • Full-service operational support
  • Tactical Business Services removes the financial risks and burdens associated with in-house operations. We broaden the scope of a company's existing operations with the seamless integration of outsourced services. Tactical Business Services provides a unique solution for businesses that want to extend their services beyond their existing capacity.

    Tactical Business Services removes the financial risks and burdens associated with in-house operations. We broaden ... read TBS Global Company reviews & insights

    < $25/hr
    50 - 249
    2004
    Pasig, Philippines
  • PanAsiatic Solutions is a contact center delivering seamless business process outsourcing to Fortune 500 companies across the globe for more than a decade.Created by a group of entrepreneurs to fill the gap in the service market for a world class call center operation at competitive rates.You no longer need to go to the top players ... read Panasiatic Solutions reviews & insights

    PanAsiatic Solutions is a contact center delivering seamless business process outsourcing to Fortune 500 companies ... read Panasiatic Solutions reviews & insights

    < $25/hr
    2 - 9
    Bacolod City, Philippines
  • TruAlliant is a Business Process Outsourcing (BPO) company based in the Philippines, specializing in providing offshore sales agents and digital outsourcing services to support sales campaigns across various industries. Key Services: Offshore Sales Agents: TruAlliant offers skilled sales professionals to enhance clients' sales campaigns, focusing on rapid team expansion and sales growth. Digital Outsourcing Services: ... read Trualliant reviews & insights

    TruAlliant is a Business Process Outsourcing (BPO) company based in the Philippines, specializing in providing ... read Trualliant reviews & insights

    < $25/hr
    1,000 - 9,999
    2018
    Iloilo City, Philippines
  • MySource takes a consultative and process driven approach to the virtual assistant needs of our customers via a dedicated team of skilled professionals which not only includes your resource but management oversight insuring the successful integration of our team with that of the customer’s team.Outsourcing ... read MySource Solutions reviews & insights

    MySource takes a consultative and process driven approach to the virtual assistant needs of our ... read MySource Solutions reviews & insights

    < $25/hr
    50 - 249
    2017
    Cebu City, Philippines
    Love these guys! - John Krueger
  • Asia Telecom is a Licensed Telecom Service Provider with its Corporate Headquarters in Hong Kong. Incorporated in 1997, the corporation has continued to expand its footprint in Asia and the Pacific and has operating licenses in Singapore and Taiwan along with its Business Process and Support Service Centers located in Philippines and Indonesia. The BPO ... read Asia Telecom reviews & insights

    Asia Telecom is a Licensed Telecom Service Provider with its Corporate Headquarters in Hong Kong. ... read Asia Telecom reviews & insights

    < $25/hr
    2 - 9
    1997
    Pasig, Philippines
  • AGSI partners with business owners, CEOs, and senior executives to deliver scalable BPO, RPO, EOR, and GCC solutions tailored for modern global operations. Serving primarily U.S.-based organizations, we enable companies to build high-performing offshore and remote teams while maintaining quality, compliance, and strategic oversight. Our approach focuses on efficiency, flexibility, and long-term growth outcomes.

    AGSI partners with business owners, CEOs, and senior executives to deliver scalable BPO, RPO, EOR, ... read AGSI reviews & insights

    NA
    50 - 249
    2008
    Taguig, Philippines

    Why AGSI?

    • Cost-Efficient Scaling
    • Secure and Compliant
    • First-Time Friendly
  • Years of experience in Customer Focus, Customer Service, Business to Business Sales, Business to Consumer Sales, Appointment Setting, Debt Collection, Virtual Assistants, Customer Support, Quality Assurance, Social Media Management, Outbound and Inbound Sales, Food Delivery, Lead Generation, LinkedIn Management, Process Improvement, Teamwork, People Management, Managing Processes, and Emphasizing Excellence.

    Years of experience in Customer Focus, Customer Service, Business to Business Sales, Business to Consumer ... read Compliance PH Inc. reviews & insights

    < $25/hr
    2 - 9
    0
    Panglao Island, Philippines
  • Setting the Standard in Cost-effective BPO Services and Solutions We have won numerous “BEST VENDOR” awards from our Fortune 500 Clients. We WOW you with dependable performance, our ability to hit all metrics consistently gives you confidence in us. Our client’s appreciation is a strong attestation to our ability.

    Setting the Standard in Cost-effective BPO Services and Solutions We have won numerous “BEST VENDOR” ... read XMC BPO reviews & insights

    $150 - $199/hr
    250 - 999
    2016
    Manila, Philippines
  • VMPowered Corporation is a leading Business Process Outsourcing (BPO) company based in the Philippines. We specialize in delivering high-impact outsourcing solutions across customer support, finance, human resources, and digital services. With a client-first approach and a strong commitment to service excellence, VMPowered empowers businesses globally through streamlined operations, cost efficiency, and outstanding customer experiences.

    VMPowered Corporation is a leading Business Process Outsourcing (BPO) company based in the Philippines. We ... read VMPowered Corporation reviews & insights

    < $25/hr
    50 - 249
    2021
    Laguna, Philippines
  • Lead Maker is a lead generation and digital marketing agency specializing in LinkedIn-based B2B prospecting, sales outreach, appointment setting, and customer acquisition. The company helps businesses identify qualified decision-makers, engage them through personalized outreach, and convert cold prospects into warm leads and sales opportunities. Lead Maker operates from offices in Boca Raton, Florida, and Taguig ... read LeadMaker Services reviews & insights

    Lead Maker is a lead generation and digital marketing agency specializing in LinkedIn-based B2B prospecting, ... read LeadMaker Services reviews & insights

    $25 - $49/hr
    50 - 249
    2009
    Manila, Philippines
  • OneVirtual Global Business Solutions is a business process outsourcing company with an offshore facility in the Philippines. We offer various solutions for business owners as well as small to medium sized businesses that could use our services. With our fully-equipped facility, we can avoid any possible occurrence that may disrupt our continuous day-to-day operations. We ... read OneVirtual reviews & insights

    OneVirtual Global Business Solutions is a business process outsourcing company with an offshore facility in ... read OneVirtual reviews & insights

    < $25/hr
    50 - 249
    2013
    Iloilo City, Philippines
  • Pandr Outsourcing builds full-scale offshore teams that slot into enterprise workflows and deliver measurable gains in speed, resilience, and cost efficiency. Operating from our regional office hub in Legazpi City (Philippines) guarantees a higher tenured team with indsutry leading retention. We secure degree-qualified talent and keep staff turnover under three percent a year, preserving institutional ... read Pandr Outsourcing reviews & insights

    Pandr Outsourcing builds full-scale offshore teams that slot into enterprise workflows and deliver measurable gains ... read Pandr Outsourcing reviews & insights

    < $25/hr
    250 - 999
    2016
    Albay, Philippines

    Why Pandr Outsourcing?

    • 97 percent staff retention rate
    • Money-back guarantee on all new hires
    • Hands on guidance and set up
  • Strategically situated at the heart of Cebu City’s Business Park, Customer Benefit Svcs, Inc., (CBS) is an American owned and operated call center outsourcing company providing support for a variety of international clients.

    Strategically situated at the heart of Cebu City’s Business Park, Customer Benefit Svcs, Inc., (CBS) ... read CBS reviews & insights

    < $25/hr
    2 - 9
    Cebu City, Philippines
  • Akron Global is your Team in Asia. Akron is a brand of AT Holdings, Seychelles with its corporate office in Hong Kong and the main delivery center in the Philippines. We also have our group companies in Singapore, Taiwan and Indonesia to help our clients with their diversified needs.

    Akron Global is your Team in Asia. Akron is a brand of AT Holdings, Seychelles ... read Akron reviews & insights

    < $25/hr
    50 - 249
    Pasig, Philippines
  • SupportSave is a leading BPO services provider that provides end-to-end customer management solutions for its clients across the globe. Our wide array of call center and back-office support services enables us to tap business value across industries, and resolve business challenges for its clients.

    SupportSave is a leading BPO services provider that provides end-to-end customer management solutions for its ... read SupportSave reviews & insights

    < $25/hr
    2 - 9
    Cebu City, Philippines
  • iStaff.ph is an innovative BPO company based in Ortigas, Metro Manila, one of the Philippines’ prime business hubs. We specialize in providing offshore staffing solutions that help businesses scale efficiently while maintaining quality. Our expertise lies in Customer Service, Email Support, Data Entry, Appointment Setting, and Virtual Assistant services. Whatever your operational needs, we can ... read iStaff Solutions Inc. reviews & insights

    iStaff.ph is an innovative BPO company based in Ortigas, Metro Manila, one of the Philippines’ ... read iStaff Solutions Inc. reviews & insights

    < $25/hr
    50 - 249
    2015
    Pasig, Philippines
  • Deployed assists business owners to gain a competitive edge by leveraging the benefits of offshore outsourcing to stimulate business growth.Since 2013, we have been leveraging the power of Manila’s strong talent pool to grow our business’ potential. At the time, we were balancing the resources of a growing business with the limits of domestic hiring. ... read Deployed reviews & insights

    Deployed assists business owners to gain a competitive edge by leveraging the benefits of offshore ... read Deployed reviews & insights

    < $25/hr
    50 - 249
    2015
    Manila, Philippines
  • Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries including media, telecommunications, travel and hospitality, financial ... read inspiro reviews & insights

    Inspiro is a pioneering leader in global customer experience management. We blend tech-savvy and a ... read inspiro reviews & insights

    $150 - $199/hr
    250 - 999
    Iloilo City, Philippines
  • Virtual Workforce Professionals(registered as VWP Manpower Agency in the Philippines) is ONE of the TOP RATED, MOST CREDIBLE and TRUSTED online Agency in the Philippines. In making a business decision, you are assured that we are your best option in running any of your online services needs. From Telemarketing, Telesales, Customer Service, Virtual Assistance and ... read Virtual Workforce Professionals reviews & insights

    Virtual Workforce Professionals(registered as VWP Manpower Agency in the Philippines) is ONE of the TOP ... read Virtual Workforce Professionals reviews & insights

    < $25/hr
    250 - 999
    2011
    Iloilo City, Philippines
  • Incorporated in June 2012, iXL started as a TESDA certificated training institution specializing in Near-Hire Training for Call Center Agents in La Paz, Iloilo City. We have evolved from training into a Business Process Outsourcing company with its first U.S. based client specializing in flower delivery in November 2013. Today, we have transformed our business ... read iXL Solutions reviews & insights

    Incorporated in June 2012, iXL started as a TESDA certificated training institution specializing in Near-Hire ... read iXL Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2012
    Iloilo City, Philippines
  • ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support to a select group of Fortune 1000 companies and their customers. As one of the first contact centers in the Philippines in 2002, ePerformax has strategically expanded our client base and now proudly employees over 6,500 team members at three ... read ePerformax Contact Centers & BPO reviews & insights

    ePerformax is a high-performing contact center & BPO that provides world-class, omnichannel service and support ... read ePerformax Contact Centers & BPO reviews & insights

    $200 - $300/hr
    1,000 - 9,999
    2002
    Cebu City, Philippines
  • Choosing the right contact center partner for your business just got easier because Stark BPO is here for you. In today’s rapidly increasing business and labor market, outsourcing continues to be a key driver for startups, small to medium-sized companies and Fortune 500 companies to achieve their growth targets and gain a competitive edge. The ... read Stark BPO Services reviews & insights

    Choosing the right contact center partner for your business just got easier because Stark BPO ... read Stark BPO Services reviews & insights

    $100 - $149/hr
    50 - 249
    2016
    Cebu City, Philippines
  • 411 BPO is a fast-growing business process outsourcing company that sets new standards in the field of customer service. We are not a simple call center - we are young, determined, and ready to tackle any challenge! With thousands of satisfied customers, and offices in the USA and Europe, we are one of the most ... read 411 BPO reviews & insights

    411 BPO is a fast-growing business process outsourcing company that sets new standards in the ... read 411 BPO reviews & insights

    $100 - $149/hr
    250 - 999
    2014
    Cebu City, Philippines
  • Based in the Philippines, Teleforce Global Services Corporation is a business process outsourcing company specializing in setting up, hosting and managing operations. Laid its cornerstone in 2018, Teleforce Global Services Corporation is founded with the purpose of delivering customer experiences that are simple, inspired and innovative. We’re living in the omnichannel channel world which takes ... read Teleforce Global reviews & insights

    Based in the Philippines, Teleforce Global Services Corporation is a business process outsourcing company specializing ... read Teleforce Global reviews & insights

    $50 - $99/hr
    10 - 49
    Cebu City, Philippines
  • Six eleven is a leader in providing customer support, sales and back office data processing services for various clients and verticals. we have over 90 different clients. we have 2800 agents working for us full time daily servicing the needs of our clients. Having the right outsourcing partner that is flexible to your specific needs ... read Six Eleven reviews & insights

    Six eleven is a leader in providing customer support, sales and back office data processing ... read Six Eleven reviews & insights

    < $25/hr
    1,000 - 9,999
    2006
    Davao City, Philippines
  • With core business interest in contact center services and business process outsourcing (BPO) services, SiBS has been supporting clients all over the globe, from various industries including healthcare, technology, sales, telecommunications and real estate. Established in 2011, SiBS is a client-centric offshore contact center in Davao City, Philippines, owned and managed by dedicated Filipino professionals ... read SiBS reviews & insights

    With core business interest in contact center services and business process outsourcing (BPO) services, SiBS ... read SiBS reviews & insights

    $100 - $149/hr
    250 - 999
    2011
    Davao City, Philippines
  • LGK Solutions, an outsourcing company in the Philippines, is a business partner of choice for customers who expect 24/7 non-stop support, dedicated work, quality and reliable information every single time. We offer a customer service solution that gives you access to specially trained and managed group of agents that is powered by the most up-to-date ... read LGK Solutions Philippines reviews & insights

    LGK Solutions, an outsourcing company in the Philippines, is a business partner of choice for ... read LGK Solutions Philippines reviews & insights

    NA
    250 - 999
    2005
    Makati, Philippines
  • At ATS, we prioritize ethical behavior and teamwork, embracing accountability and driving results. Our client-centric approach ensures we prioritize client relationships, celebrating diversity and unity. We leverage varied skills for success and constantly innovate to exceed expectations.

    At ATS, we prioritize ethical behavior and teamwork, embracing accountability and driving results. Our client-centric ... read Alternative Talent Solutions (ATS) reviews & insights

    < $25/hr
    50 - 249
    2008
    Mandaue City, Philippines
  • Using AI Tools

    • CanvaCanva
    • GeminiGemini
    • ClaudeClaude
    • ChatGPTChatGPT

    BPOSeats provides seat leasing and serviced offices in the Philippines for companies based overseas. We have over 14,000 seats across our locations, and we have been doing this since 2014.Here is how it works. You bring the team and manage the work. We provide the workstation, computer, dual fiber internet, backup power, air conditioning, IT ... read BPOSeats reviews & insights

    BPOSeats provides seat leasing and serviced offices in the Philippines for companies based overseas. We ... read BPOSeats reviews & insights

    NA
    250 - 999
    2014
    Cebu City, Philippines

    Why BPOSeats?

    • Over 14,000 seats across the Philippines
    • Your own private office, never a shared floor
    • Operating in days, not months
  • ElevateCommerce Assist was built to support growing eCommerce brands that are ready to scale without burning out. We partner with online sellers to streamline operations, optimize workflows, and handle the essential behind-the-scenes tasks that keep businesses running smoothly. From product listings and customer support to inventory management, research, and administrative support, our goal is simple: ... read ElevateCommerce Assist reviews & insights

    ElevateCommerce Assist was built to support growing eCommerce brands that are ready to scale without ... read ElevateCommerce Assist reviews & insights

    < $25/hr
    Freelancer
    2026
    Dumaguete, Philippines
  • Established and operating since 2005, 247CSR is a multinational BPO provider, headquartered in the Philippines. We specialize in delivering superior non-voice and voice BPO services to a global clientele, leveraging our strong commitment to excellence. Our team at 247CSR consists of dedicated professionals who excel in providing customer support, data management and back-office support solutions. ... read 247 CSR reviews & insights

    Established and operating since 2005, 247CSR is a multinational BPO provider, headquartered in the Philippines. ... read 247 CSR reviews & insights

    NA
    250 - 999
    2005
    Manila, Philippines
  • Using AI Tools

    • GeminiGemini
    • LovableLovable
    • ChatGPTChatGPT

    Here is a professional paragraph for USA Outsource Today that focuses on your core BPO services and the unique value of your American-managed team in the Philippines. About USA Outsource Today USA Outsource Today is a premier strategic BPO partner specializing in high-performance remote solutions for growing businesses. Under American leadership with over 15 years ... read USA Outsource Today reviews & insights

    Here is a professional paragraph for USA Outsource Today that focuses on your core BPO ... read USA Outsource Today reviews & insights

    < $25/hr
    10 - 49
    2013
    Cebu City, Philippines

    Why USA Outsource Today?

    • High-Accuracy Data & Expert Lead Generation
    • No Long-Term Contracts. Scale Instantly
    • US-Managed Teams. Offshore Cost Savings
  • LeadMaker Agency is a modern marketing agency at the intersection of B2B sales lead generation, outsourcing, and AI consulting. We specialize in helping companies scale their outreach, qualify more leads, and close more businesswithout overloading their internal teams. Our core service pillars: B2B Sales Lead Generation We dont just get you contactswe generate qualified, sales-ready ... read LeadMaker Agency reviews & insights

    LeadMaker Agency is a modern marketing agency at the intersection of B2B sales lead generation, ... read LeadMaker Agency reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Manila, Philippines
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GitHub CopilotGitHub Copilot
    • GrammarlyGrammarly
    • AI WorkforceAI Workforce

    SGO PeopleHub is a premium offshore staffing and workforce solutions company helping ambitious businesses build high-performance remote teams through world-class Filipino talent.We partner with growth-focused companies globally to deliver exceptional remote professionals across customer support, executive assistance, recruitment, finance staffing, sales support, operations, and back-office functions.Built around professionalism, communication, accountability, and operational excellence, SGO PeopleHub ... read SGO PeopleHub reviews & insights

    SGO PeopleHub is a premium offshore staffing and workforce solutions company helping ambitious businesses build ... read SGO PeopleHub reviews & insights

    NA
    50 - 249
    2026
    Manila, Philippines

    Why SGO PeopleHub?

    • World-Class Filipino Talent & Professional Support
    • Scalable, Low-Risk Remote Workforce Solutions
    • Business Continuity & Workforce Stability
  • Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing (BSO) providing virtual support assistant that aims to take away tedious tasks so that clients can focus on income-generating activitieschanging how they do business and allowing them to go to the next level. We are in the business of making ... read Outsourced VA reviews & insights

    Outsourced VA, who has been in the business since 2009, is a Business Support Outsourcing ... read Outsourced VA reviews & insights

    < $25/hr
    50 - 249
    2009
    Iloilo City, Philippines
  • Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines. EB is a trusted outsourcing partner to growing companies who are looking to save money on their operations and sales costs. EB employs call center agents who make lead generation and telemarketing calls to businesses and consumers in the US, Canada, ... read Executive Boutique reviews & insights

    Executive Boutique an outsourcing company with a main call center facility in Cebu, Philippines. EB ... read Executive Boutique reviews & insights

    $100 - $149/hr
    250 - 999
    2008
    Cebu City, Philippines
  • We are Rethink-Fair Trade Outsourcing, a trusted provider of business process support, customer service, and IT outsourcing. We have a balanced and holistic approach to managing an offshore delivery center. It creates a positive work environment for our agents and produces outperforming results for our clients, namely increased productivity, higher level of work ownership, and ... read reTHINK by contXtual reviews & insights

    We are Rethink-Fair Trade Outsourcing, a trusted provider of business process support, customer service, and ... read reTHINK by contXtual reviews & insights

    $150 - $199/hr
    250 - 999
    2015
    Iloilo City, Philippines
  • KamelBPO is a Canadian-owned offshore staffing and business process outsourcing company based in Clark, Philippines. Founded in 2017, we help businesses build dedicated, full-time teams that work as an extension of their own operations. Our experience includes enterprise travel sales and customer service, online education staffing, back-office and data-entry work, technical support, finance and accounting, ... read Kamel Media Limited reviews & insights

    KamelBPO is a Canadian-owned offshore staffing and business process outsourcing company based in Clark, Philippines. ... read Kamel Media Limited reviews & insights

    NA
    50 - 249
    2017
    Angeles, Philippines

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Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

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All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
PHLaguna5$25/hr582View firms
PHMetro Manila67$39/hr4.981View firms
PHBicol2$25/hr581View firms
PHNegros Oriental7$34/hr580View firms
PHBatangas1$25/hr580View firms
PHCebu34$63/hr576View firms
PHLuzon4$25/hr-72View firms
PHBohol1$25/hr-69View firms
PHCordillera1$25/hr-69View firms
PHBukidnon1$25/hr-69View firms
PHDavao14$60/hr-61View firms
PHIloilo8$64/hr-58View firms
PHBulacan2$75/hr-51View firms
PHCentral Luzon1--8View firms
PHLaguna
5 firms$25/hr5
Value Score82 / 100
PHMetro Manila
67 firms$39/hr4.9
Value Score81 / 100
PHBicol
2 firms$25/hr5
Value Score81 / 100
PHNegros Oriental
7 firms$34/hr5
Value Score80 / 100
PHBatangas
1 firms$25/hr5
Value Score80 / 100
PHCebu
34 firms$63/hr5
Value Score76 / 100
PHLuzon
4 firms$25/hr
Value Score72 / 100
PHBohol
1 firms$25/hr
Value Score69 / 100
PHCordillera
1 firms$25/hr
Value Score69 / 100
PHBukidnon
1 firms$25/hr
Value Score69 / 100
PHDavao
14 firms$60/hr
Value Score61 / 100
PHIloilo
8 firms$64/hr
Value Score58 / 100
PHBulacan
2 firms$75/hr
Value Score51 / 100
PHCentral Luzon
1 firms
Value Score8 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Metro Manila · $0-24/hr

31 firms in this tier - more than any other state, averaging 4.9 ★. Top picks: Vserve Ebusiness Solutions, STAFFVIRTUAL, Unity Communications.

Mid-tier leader
Cebu · $50-99/hr

3 firms in this tier - more than any other state. Top picks: Teleforce Global, AmeeraTel, Inc., NUMAX Global.

Top tier leader
Metro Manila · $150+/hr

2 firms in this tier - more than any other state. Top picks: Open Access, XMC BPO.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms