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Top BPO Companies in Florida, US

List of Top Florida BPO companies | BPO firms in Florida

Intetics
Where Software Concepts Come Alive

Intetics is a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions built with SMAC, RPA, AI/ML, IoT, blockchain, and GIS/UAV/LBS technologies. Based on proprietary pioneering business models of Offshore Dedicated Team® and Remote In-Sourcing®, an advanced Technical Debt Reduction Platform (TETRA) and measurable SLAs for software engineering, Intetics helps innovative organizations capital... read more

$25 - $49/hr
250 - 999
1995
Naples,  Florida
Plaxonic Technologies
Invent | Innovative

We foresee the future, we originate ideas, we befriend corporate challenges & we create the unbelievable.” - Plaxonic Technologies An organization with some of the most intellectual minds working together, Plaxonic believes in - “inventing advanced technologies & innovating them further to invent more.” We engineer smart IT & BPO solutions that understand, meet and deliver business expectations of our client base. Merging together our years of expertise and ambitious strategies, we serve the ever-evolving corpor... read more

$25 - $49/hr
50 - 249
2013
Palm Harbor,  Florida
Sitel

3. Sitel

Empower humans. Enhance brands.

As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

< $25/hr
10000+
1985
Miami,  Florida
3D2B Three Dimensions To Business

3D2B is a service provider whose primary business and expertise is in providing B2B customer acquisition solutions to high-technology companies worldwide. 3D2B executes all processes for its clients, delivering people, processes, and systems in order to implement and integrate all components of the customer acquisition process. 

< $25/hr
50 - 249
2003
Tampa,  Florida
iQor

5. iQor

Our Future is Connected.

iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 45,000 employees in 8 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services. Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find oper... read more

$300+/hr
10000+
1957
Saint Petersburg,  Florida
Redbridge
Call Center provides VIP services 24 hours a day !

We are the leading group in support services through insurance, reinsurance and global consulting for Latin America & the Caribbean. Our insurance and reinsurance services are structured to underwrite life, accident, health and general insurance coverage. Through our team of professionals highly versed in various disciplines and our own technological platform, developed to put in your hands the total control of daily operations, we will offer cutting-edge perspectives that will help transform the performance of your operations for greater p... read more

< $25/hr
2 - 9
Coral Gables,  Florida
SalesRoads
Crush Your Quota

We understand the stress and confusion that comes with getting your team to generate new B2B opportunities. From bad data to managing your reps, nothing can stress your business like a lack of new leads.

< $25/hr
2 - 9
Coral Springs,  Florida
America's Call Center
Offers 24/7 Flexible Voice Communication Solutions

America’s Call Center (ACC) offers seamless integration of your call center programs in a cost effective and professional environment to increase your Return On Investment (ROI) while delivering more satisfied customers. By being a partner with our clients, we can offer customized solutions using the latest technology to deliver measurable results. Business Process Outsource (BPO) allows you to concentrate on your core responsibilities of your business. Our headquarters are in Jacksonville Florida for over 28 years with the same owner.

$25 - $49/hr
10 - 49
1987
Jacksonville,  Florida
Bernard BPO
Telesales, Customer Care and Consulting Solutions

With nine call centers located in America, El Salvador, Nicaragua, the Dominican Republic and the Philippines, Bernard works with some of America's largest companies to provide excellent customer experiences and sales results.

$100 - $149/hr
250 - 999
1989
Jacksonville,  Florida
ERC

10. ERC

A leading global BPO provider

ERC is a leading global business process outsourcing provider of customer experience solutions. We are a full service, end-to-end contact center provider for every aspect of the customer lifecycle. Across domestic, nearshore, international locations, we are one powerful team, dedicated to delivering the best customer experience and results possible on behalf of our clients. It’s not a mission statement. It’s an unwavering commitment from each one of us. So whether we’re providing recovery, customer care, technical support, mar... read more

$150 - $199/hr
1,000 - 9,999
1999
Jacksonville,  Florida
Arise Virtual Solutions
Customer Service Outsourcing Redefined

Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises, from startups to Fortune 500.

$100 - $149/hr
250 - 999
1994
Miami,  Florida
Absent Answer
Call center specialist

Absent Answer promises personalized service that handles every call with a smile in our voice and your best interests in mind.   Answering the Call since 1985 During that time, each and every call, message, order and appointment was handled professionally and personally. That kind of reliability allows you the time and space to grow your business.   What We Do For You Accurately message and detail every call Convert curious callers into buyers Convert concerned callers into happy customers Impart accurate produc... read more

$50 - $99/hr
50 - 249
1985
Jacksonville,  Florida
Responsive Call Center
Managing inbound calls & outbound call services

  Responsive Call Center has over 40 years of experience managing inbound, outbound and business process outsourcing services to satisfy our customers’ unique needs. We provide real time technological solutions to optimize work flow. Our call centers utilize a myriad of telecommunication applications including IVR (Interactive Voice Response), WFM (Workforce Management), Softphone Software, CTI enabled phone systems. We have centers in: Pennsylvania, Georgia, Florida, Managua (Nicaragua), Lima (Peru).

$50 - $99/hr
50 - 249
Fort Myers,  Florida
Visionary Solutions
Omni-channel BPO services

Visionary Solutions provides omni-channel BPO services for North American and European markets. Our Client Commitment: to deliver positive consumer experiences across all channels. Founded in Miami, Florida, Visionary Solutions boasts unlimited resources and a roster of qualified staff to achieve our clients'​ objectives. First established in 2006, Visionary Solutions is fueled by efficiency in systems, automation and dedication to a positive work experience. In 2012, the operation expanded off-shore to the heart of Caribbean commerce in ... read more

$25 - $49/hr
10 - 49
2010
Miami,  Florida
Endicott Call Centers
24X7 LIVE ANSWERING SERVICE

Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically adva... read more

$100 - $149/hr
50 - 249
2007
Miami,  Florida
AMX Solutions
Call Center Solutions for Businesses of All Sizes

We are passionate about the use of technology to meet your clients’ needs when they contact the call center. Service interruptions will lead to customer frustration and money loss to your enterprise. The key to assure uninterrupted service is the use of hosted solutions and / or regular system maintenance conducted by experts. AMX’s Technical Support Benefits: • 24-by-7 dedicated resources. • Access to certified experts. • Scheduled maintenance based on task scheduling. • Configuration check and application set u... read more

$25 - $49/hr
10 - 49
2011
Miami,  Florida
Signius Communications
24/7 Call Center and Answering Service Solutions

Signius Communications is a 100% US-based answering services and call center services company with 12 locations across the US. Our highly-trained staff is equipped with state-of-the-art technology to help ensure the outstanding quality of services that our customers have come to rely on. With Signius on your team, you can be confident that your business and your customers are well cared for, 24/7. Whether you manage a small medical practice or a Fortune 500 company, we can customize a solution to fit your organization’s communication need... read more

$50 - $99/hr
50 - 249
1994
Miami,  Florida
America's Answering Service
Premier Nationwide Telephone Answering Service

As a small business with humble beginnings 25 years ago, I learned what it means to build a service one client at a time.  Today - we continue to operate the same way.  While taking calls as a summer job at fourteen years old, I immediately found my calling of connecting and helping people.  This has lasted a life-time and led to the founding of my business at the age of eighteen.  Since then, we have served thousands of customers across the country with that same passion.  In th... read more

$25 - $49/hr
10 - 49
2008
Miami,  Florida
Alliance Communications
24/7 Answering Service and Call Center

We are an Award Winning 24/7 Answering Service and Call Center, whom since 1987, has been providing superior custom answering service solutions. Our clients receive our unequivocal 24/7 live operator and remote receptionist representation. Your organization will profit from our 100% live answering service and after hours message taking. Our professional Customer Service Agents will enhance your company’s image and increase your potential for growth. Alliance Communications Center provides 100% LIVE answering services for the medical indus... read more

$25 - $49/hr
10 - 49
1987
Orlando,  Florida
Answer Excellence
Delivering peace of mind daily

Since 1986, Answer Excellence has demonstrated its commitment to excellence with our proven and scalable method of operations to support medical, legal and all types of businesses in need of custom answering services. The Association of Teleservices International has ranked Answer Excellence in the top 10 telephone answering services for the past seven years consecutively. For the past seven years and counting, our company has received the coveted Association of Teleservices International (ATSI) Award of Excellence. This prestigious award is gi... read more

$50 - $99/hr
10 - 49
1986
Orlando,  Florida
Atom BPO

21. Atom BPO

Your Lead Generation Success is Our Goal

At Atom Bpo our strength is working with our clients to understand and identify their ideal prospects. Once we are able to develop the core focus of our efforts, we build a strategic and targeted campaign that works to fill our client’s sales pipeline with opportunity.

$50 - $99/hr
10 - 49
2017
Tampa,  Florida
Ambs Call Center
Telephone Answering Service

Ambs Call Center is a 24/7call center company providing telephone answering service and call center solutions. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients'​ products or services. This means our clients'​ customers can receive assistance, access information and, most importantly, make purchases at their convenience. Ambs Call Center focuses on providing highly customized solutions to all of its clients. We are medium sized call center which ... read more

$25 - $49/hr
10 - 49
1932
Tampa,  Florida
Golden Gate BPO Solutions
Outsourcing Redefined

Golden Gate BPO Solutions provides multi-channel contact center, customer engagement and business process outsourcing services. In addition, we provide strategic consulting, legal, and advisory services for many clients spanning business and operational improvement and restructuring, financial analysis and planning, technology procurement and implementation, and sales, marketing and brand enhancement. Our customer engagement centers are located in the United States, Dominican Republic, Belize, and the Philippines, from which we offer multi-ling... read more

$25 - $49/hr
10 - 49
2006
Weston,  Florida
Indemand Interpreting
English Proficient,Deaf & hard of hearing patients

InDemand Interpreting provides a comprehensive suite of leading-edge medical interpreting solutions designed to improve communications between clinicians and a growing population of limited English proficient, Deaf and hard of hearing patients across the continuum of care. InDemand provides access to highly experienced, certified medical interpreters at the touch of a button. Interpretive services are available in 29 languages — including ASL and CDI — through live and on-demand video, as well as 250+ languages over the phone. The m... read more

< $25/hr
250 - 999
2007
Clearwater,  Florida
XtDirect

25. XtDirect

"Your Business. OUR SOLUTIONS."

xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA outsourcing, and managed cloud call center technology. With over 16 years experience, xtDirect has build an unblemished reputation by providing custom business ... read more

< $25/hr
250 - 999
2003
Miami,  Florida
Medusind

26. Medusind

We Focus On Your Medical Billing.

Medusind is focused on increasing the revenue and cash flow of medical practices with powerful technology and exceptional client service.

$50 - $99/hr
1,000 - 9,999
2002
Miami,  Florida
FIS

27. FIS

Empowering the Financial World

FIS™ is a global leader in financial services technology, with a focus on retail and institutional banking, payments, asset and wealth management, risk & compliance, consulting and outsourcing solutions. Through the depth and breadth of our solutions portfolio, global capabilities and domain expertise, FIS serves more than 20,000 clients in over 130 countries. 

$50 - $99/hr
10000+
2011
Jacksonville,  Florida
SYKES

28. SYKES

We Create Intelligent Customer Experiences

Sykes Enterprises, Incorporated is a leading provider of multichannel demand generation and customer engagement services for Global 2000 companies and their end customers. 

< $25/hr
10000+
1977
Tampa,  Florida
Telecom Networks Contact Center
The best outsourcing experience

Telecom Networks is a Multilingual Contact Center, dedicated to high quality outsourcing services. We serve corporations, middle-sized and small companies that operate in the most diverse sectors providing them a wide range of services such as Customer Service, 24/7 Answering Services, Telemarketing, Data Entry, Lead Generation, Help Desk and Live Web Chat. From our contact centers located in Dominican Republic, Uruguay, Paraguay and with commercial offices in Miami, FL, Telecom Networks offers outsourcing services with multilingual operator... read more

$25 - $49/hr
250 - 999
1999
Dania Beach,  Florida
PGBS

30. PGBS

Pro Global Business Solutions

Proglobalbusinesssolutions, founded in 2013 and being operated from Bangalore, has carved its distinctive niche in business process outsourcing domain through relentless pursuit of quality. 

< $25/hr
50 - 249
2013
Orlando,  Florida
CallZilla

31. CallZilla

Your Quality-First Contact Center

Callzilla is a full-service outsourced contact center and business process outsourcing company with headquarters in Miramar, Florida. We help leading brands acquire and care for English-speaking and Spanish-speaking customers, placing the utmost priority on quality. 

$25 - $49/hr
1,000 - 9,999
2005
Miramar,  Florida
OutPLEX

32. OutPLEX

Global Brands’ Choice for Complex Outsourcing

OutPLEX is a leading international digital and customer contact management services organization developing solutions for the worlds most trusted brands. Global brands turn to OutPLEX for complex outsourcing utilizing our digital innovation centers of excellence and highly skilled engagement experts for a greater ROI. Since 2001, OutPLEX has successfully transacted millions of customers interactions through phone, chat, social media and more with a track record of quality, service and delivery. All OutPLEX employees are background checked, test... read more

$50 - $99/hr
50 - 249
2001
Fort Lauderdale,  Florida
Seminole

33. Seminole

A global call center and BPO service provider

The Office Gurus (TOG) is a global call center and business process outsource provider of customer care, telemarketing, lead generation, appointment setting, order entry, accounts payable, accounts receivable, credit and collections, satisfaction surveys, and a variety of other office support functions. TOG operates upon a unique model: a US based account management team works with your organization’s key operators to develop your extended office. Using this methodology, The Office Gurus’ team meets your every need and preferred bus... read more

$150 - $199/hr
250 - 999
2002
Seminole,  Florida
XACT Telesolutions
Providing contact center solutions

XACT has been providing contact center solutions for more than 35 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. It's your call, chat and email that you are entrusting to us and XACT takes that responsibility seriously.

< $25/hr
250 - 999
1988
Orlando,  Florida
Radius Global Solutions
Customer Engagement Redefined

Radius Global Solutions is a leading provider of accounts receivable, customer relations and revenue cycle management solutions. Radius was established on the principles of innovation. We attract the best people, empower them with our progressive business culture, and enable them with next-generation technology. Radius is at the forefront of compliance. Our commitment to meeting the challenges of an ever-changing regulatory environment provides tangible and measurable benefits to our clients. With more than a century of experience in the indust... read more

$100 - $149/hr
250 - 999
2013
Jacksonville,  Florida
Sales Retention Services
Start Improving Your Customer Service Today

SRS provides you with the tools you need to keep your customers happy. Using in-depth graphs and charts, you can see how content your customers are, even at a glance. You can also track your most requested products and services, customer’s behaviors, emotions, complaints, satisfaction and suggestions to help improve your business. Therefore, increase the growth and retain many customers than previously.

$100 - $149/hr
50 - 249
2017
Sarasota,  Florida
Answer Bay Area
24/7 Live telephone answering service.

Answer Bay Area is a full service tele-messaging call center and answering service in Tampa, Florida. We are here to professionally and efficiently handle your inbound calls any time you need us—whether that’s all day every day, after business hours, or to support your staff with rollover coverage. Simply put, we answer when you can’t.

$25 - $49/hr
10 - 49
Tampa,  Florida
Answering Service Care
Answering Service with Experience

Since 1974, we have been a premier provider of U.S.-based phone answering services for businesses throughout the U.S., offering 24/7 coverage every day of the year.

$25 - $49/hr
50 - 249
1974
Margate,  Florida
Best Vision
Banking Services & Solutions

Best Vision Ltd. is internationally known for the suite BEST, our mature and proven core application system for private, commercial and universal banks. Being flexible, modular, secure and robust, BEST is a highly customisable product, easily adaptable to the continuous evolution of the regulatory environment as well as to the new and increasing demands of the financial market. Best Vision Ltd. is a specialized producer of last-generation software solutions, based on Web and Java technologies, particularly concerning Internet banking and fro... read more

$25 - $49/hr
50 - 249
2000
Miami,  Florida
TempCore

40. TempCore

Offering end-to-end business solutions

Temp Core is an effective platform that offers end-to-end business solutions for both startups and established businesses. Our business focuses on ensuring that our clients get increased efficiency and better business performance.

$25 - $49/hr
10 - 49
2019
Sarasota,  Florida
Data One Solutions
Pioneer in secure solutions.

Today, 'Business Process Outsourcing' is our prime focus and a domain in which we have reached excellence! Based in Sri Lanka, we are very popular amongst small to medium enterprises as a result of the economic and service advantage we provide in our outsourced model. Because of our state-of- the-art cloud technologies and adaptable smart solutions, even smaller companies can now afford and enjoy low cost pre-sales activity and 24/7 live customer support ensuring that they receive the best of both worlds. We are proud of our array of... read more

$25 - $49/hr
10 - 49
2007
Miami,  Florida
AnswerFirst
A leader in the customer service industry!

The Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, with good reason, our clients and their clients expect their phone calls to be answered and their messages to be delivered promptly and accurately all the time and... read more

NA
10 - 49
Tampa,  Florida
Ansafone Contact Centers
Your Outsourced Contact Center Solution

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Program.

$25 - $49/hr
250 - 999
1970
Ocala,  Florida
Courteous Communications
The Best Answering Service

We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to meet companies needs

< $25/hr
50 - 249
1986
Orlando,  Florida
Perfect Data Entry
Perfect Data Entry

Perfect Data Entry gives your business the confidence of knowing your projects are handled. With 300+ professionals working for you, you can concentrate on what you do best while depending on our team of diverse professionals to take care of the rest. Any business owner can have access to a team that rivals the back office of a large corporation. Our expert team can handle it all – from coding and marketing to data entry, graphic design, and project management – we offer a full range of services, at competitive rates. The data en... read more

< $25/hr
250 - 999
Sarasota,  Florida
Eximious.Support
Make your support team even better

EXIMIOUS provides customer service for brands and IT companies using a complete support operation on demand, available 24/7, every day of the year (including holidays). This operation includes agents and managers working across all time zones, automated training, QA, data entry and insights. EXIMIOUS Support provide top notch outsourcing solutions that can reduce your operations cost while increasing your work quality, profit, and focus on core competencies. It is our commitment to see you triumph over your business challenges.

$25 - $49/hr
10 - 49
2017
Boca Raton,  Florida
Qualfon

47. Qualfon

Be the best BPO. Make people's lives better.

Qualfon is a mission-driven BPO company and a global provider of contact center services and back-office processing. With experienced BPO leadership and a strong track record of business growth dating back to our founding in 1995, Qualfon helps companies reduce costs and deliver superior customer experiences. Today, we have approximately 13,000 employees serving international brands across many industries, and strategic outsourcing locations span the United States, the Philippines, Guyana, and Mexico. Qualfon’s mission to “Be the Be... read more

$200 - $300/hr
10000+
1995
Orlando,  Florida
Mphasis

48. Mphasis

The next applied.

Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally.

< $25/hr
10000+
1998
Maitland,  Florida
Auxis

49. Auxis

Helping organizations achieve peak performance

Auxis is a management consulting and outsourcing firm focused on helping senior executives achieve Peak Performance in their back office so they can become more scalable, cost-effective and innovative. Our areas of focus include: Nearshore Outsourcing, Cloud Computing, Shared Services, RPA, Help Desk & Desktop Support and Finance & Accounting.

$150 - $199/hr
250 - 999
1997
Fort Lauderdale,  Florida
ACP BILLING SERVICES INC
Reliability, Efficiency & Innovation

When you have the right App that makes it easy to work with efficiency and fast delivery without any complications that’s when you know you are headed towards the right direction with developing Applications. We design only the best based on client requirement with a team of  IT experts. From Developments to Improvements of the applications it’s all mastered when it comes to ACP App Development.

$25 - $49/hr
50 - 249
2008
Orlando,  Florida
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