
Hung Nguyen , Marketing Manager at Smallpdf
Posted on Dec 17, 2018
Simplify workflows and makes reporting easy
Pros:
• Neat drag-and-drop template builder - which is handy for those without access to in-house developers and designers.
• Easy to run A/B tests for email campaigns.
• Easy to manage import and create lists and segments. Not challenging to manage large contact lists
• Good scheduling options. You can schedule emails to be sent in batches.
• Good reporting for email campaigns as well.
• Default utm tag used to track traffic to your platform on Google analytics.
Cons:
• Limited filtering options to create segments within a list (up to 5).
• Cannot set a time after an A/B test has completed. You'd have to set up a manual follow-up campaign.
• The conversion tool isn't that great and may land your emails into spam filters, as the sender's email and reply-to emails are not the same.
I love MailChimp. It makes my life easy as campaigns can be efficiently set up within a few minutes (as long as you have all of your assets prepared). They have no issues handling a large set of contact lists; emails always deliver with little to no problems and the live-chat support is superb.
The minus points that I have included are situational and may not apply to every business. We know our time that drives the most engagement regarding clicks and open rates, but MailChimp does not have the option to pick the sending time when you manually pick an A/B test winner. However, as I've stated, you can always set up a follow-up campaign to those that were not part of the initial A/B test.
MailChimp is excellent as it automates a lot of manual and tedious tasks of Smallpdf which would have taken us ages to carry out by ourselves, simplify workflows and makes reporting easy as well.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
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