Top Call Center Services in California
Are you searching the internet looking for experienced call center services in California? The most fundamental element in vendor selection is research. Until you gather reliable data to assess any firm's capabilities, you will not find an ideal service partner that matches your business requirements. To make the best selection, you need to learn about the experience and core competency along with the experience of their previous clients. There are several call center companies in California. Hence, it is difficult to collect data on all such firms on all these various business aspects. It would be very beneficial to have access to a record that would help you with all the information required that supports your selection process.
Hence, Goodfirms has prepared the below directory keeping all the requirements of a business in view. Apart from listing the top-performing firms delivering outstanding call center outsourcing services in California, this directory also provides information such as project portfolio, focus area, experience, pricing model, and research scores. All this information will help you make a reasoned selection. Please feel free to browse through this categorized directory and hire the best call center service providers in California for your business.
List of Top Call Center Outsourcing Services in California
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#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017San Francisco, CaliforniaHugo supported us with onboarding and verification tickets when our CX team was overloaded.
- Anonymous -
Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. Designed for the service ... read AnswerForce reviews & insights
NA250 - 9992003Acton, CaliforniaOverall, they perform well. All interactions are conducted online, and they consistently respond promptly to submitted tickets, usually within an eight-hour workday.
- Anonymous -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017San Francisco, CaliforniaOBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
- General Partner at Inturact Capital -
CallZent is at the forefront of transforming customer support through innovative, human-centric communication solutions. Our mission is to deliver unparalleled customer experiences that build loyalty and trust. Operating state-of-the-art contact centers in Tijuana and Hermosillo, Mexico. CallZent specializes in multilingual customer support, third-party verification, debt collection among other call center services. Our commitment to excellence and operational ... read CallZent reviews & insights
< $25/hr50 - 249San Diego, CaliforniaWorking with this team has been reliable, responsive and truly invested in our success .
- Emily Gill, Sales Account Manager at Beaucare -
LOAB Solutions is now ZAKFN Labs your premier Social Media Marketing Agency, specializing in SEO Search Optimization and Digital Marketing services. As a leading Lead Generation Agency what sets us apart: Proven Expertise: Years of driving measurable results. Tailored Strategies: Customized for your unique business needs. Data-Driven Approach: Smart decisions based on analytics. Transparent Communication: ... read ZAKFN Labs reviews & insights
$25 - $49/hr10 - 492023Huntington Beach, CaliforniaWorking with LOAB Solutions was a game-changer for us.
- Mukul kashyap -
Trango Tech is a 360° digital transformation company that creates tailored software solutions for multiple global sectors. Our aim is to help businesses enhance their growth and be updated to technological advancements while managing complex issues efficiently and effortlessly. We have a team of 200+ talented in-house developers with a diverse and excellent 10 years ... read Trango Tech reviews & insights
< $25/hr250 - 9992003San Jose, CaliforniaThey were personable, organized, precise, and friendly.
- Shantanu Lagad, COO at ReachMate -
Providing top-notch Virtual Assistant services, Wing Assistant is one of the industry's best business process outsourcing (BPO) agencies. It caters to industry-wide requirements for virtual assistants from General and Admin VA to Sales, Outreach, and CSR VA. It can be the best growth partner for SMBs and Startups.
< $25/hr10 - 492018Berkeley, CaliforniaGreat talent, highly recommend for staffing for assistants and content writers
- Vincent Phamvan, Founder at Vyten -
V$ynergize is a highly experienced and ISO 27001-certified AI-driven Automation Enabled Outsourcing company. With a track record of serving 30+ Fortune 500 companies in over 15 countries, our diverse customer portfolio spans various industries such as BFSI, Healthcare, Telecommunication, E-commerce, and more. We specialize in delivering excellent Customer Experience (CX), AI-Backed Business Process Management (BPM), ... read vsynergize reviews & insights
< $25/hr2 - 9San Francisco, CaliforniaExcellent project
- Gary Dwayne, Managing Director at Bittrex -
At Hartley and Associates, we understand how important your business communications are; so we continuously invest in our people, and our technology, to provide you with the best service possible.
$25 - $49/hr50 - 2491979Santa Rosa, California -
At SD&A, we put our clients first: we draw every plan, make every decision and take every action with our clients foremost in mind. We've proudly served the nonprofit community for over 30 years and generated over a billion dollars for our clients.
< $25/hr250 - 9991983Los Angeles, California -
Call Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.
< $25/hr10 - 492015San Francisco, California -
Background on our answering services and business communication solutions: Professional Communication Services is located in the heart of Silicon Valley and was founded in 1991 to meet the specialized needs of the medical and high tech industries. We recognized that this particular group of businesses dealt with critical circumstances, sometimes life threatening that required meticulous ... read Professional Communication Services reviews & insights
< $25/hr2 - 9Palo Alto, California -
Call Center Services International (CCSI) strives on a daily basis to be the world’s best valued based Call Center for companies seeking a near-shore solution.We are committed to creating good jobs for the community and building a great place to work through quality, growth collaboration and responsibility.
< $25/hr2 - 9San Jose, California -
Barbara's Answering Service provides a variety of communication services that use high technology and best practices of this service industry. Apart from answering service calls, we offer on-call calendar service, integration service to your sales force as well as the capability to do digital call recording. You can have the ability to check and listen to calls received ... read Barbara's Answering reviews & insights
$25 - $49/hr10 - 491960Claremont, California -
PromoCall helps U.S. companies establish and operate compliant nearshore call center operations, reducing labor and operational costs by 50–70%. Based just minutes from the U.S. border, PromoCall is a full-service BPO delivering high-performance customer engagement and back-office solutions exclusively for U.S. businesses. We specialize not only in supporting established companies, but also in partnering with ... read PromoCall Call Center reviews & insights
< $25/hr250 - 9992013Chula Vista, California -
Omni Agent Solutions is the reinvention of the case administration service provider. The original Claims and Noticing Agent, Omni, has been at the forefront of case administration since 1970. Today, Omni's professional services and advanced new technology driven solutions are specifically focused on leveraging data and enhancing access for seamless integration with case professionals to ... read Omni Agent Solutions reviews & insights
< $25/hr2 - 9Woodland Hills, California -
Alert Communications is a 45,000 square foot, 300 person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms ... read Alert Communications reviews & insights
$100 - $149/hr250 - 9991965Camarillo, California -
Luth Research has been a market research leader since 1977 and continues to make groundbreaking advancements in next generation customer intelligence. Powered by ZQ Intelligence™ which passively captures the digital journeys of consumers across all devices, Luth creates the innovative technology and research methods required for businesses to thrive. From survey research to passively tracking ... read Luth Research reviews & insights
$50 - $99/hr250 - 9991977San Diego, California -
Established by a team of professionals, Mr E-Sourcing prides itself in offering quality call center services to a wide variety of clients.
< $25/hr2 - 9Los Angeles, California -
Welcome to App Maestros! We are excited to see you on our profile. We Build Affordable & Rapid Mobile Application Design. AppMestros is a leading digital technology service provider and consulting company enabling clients to create and execute strategies for digital transformation. We craft innovative, research-based digital experiences that balance form and function and bring ... read App Maestros reviews & insights
$50 - $99/hr1,000 - 9,9992017Berkeley, CaliforniaThe app looked great and worked exactly how we wanted, with no bugs or delays.
- Avery Mitchell, Brand Management at Global Writers Collective -
Call Centers Now helps businesses to connect with reputable call centers, which provide inbound and outbound call center service. This can range from anything from after hours phone answering services to lead generation services.
< $25/hr10 - 492015Burbank, California -
We are a boutique BPO with nearshore sites in San Pedro Sula, Honduras and Sandy Bay Jamaica and one offshore site in Quezon City, Philippines. Our 3 sites consists of awesome family members that have a lot of talent and passion for what they do and we LOVE that. Collective Solution is about providing outstanding ... read Collective Solution reviews & insights
$150 - $199/hr250 - 9992010Los Angeles, California -
Our program is designed to engage your leads in a friendly, two-way conversation, driving potential prospects towards the company’s strategic goals. Whether you are looking to welcome new product or service customers, promote a new event or set appointments, we can help! InteliKINECT’s robust lead conversion program advances the sales pipeline by promptly contacting each ... read InteliKINECT reviews & insights
$50 - $99/hr10 - 492018San Diego, California -
Tri-Community Answering Service has been serving the greater San Diego area since 1963, providing help to a multitude of businesses. We are the local answering service that understands your business, how to answer your customer's calls, and make all the necessary connections required to keep your business running smoothly. Our service is backed by the ... read Tri-Community Answering Service reviews & insights
$50 - $99/hr10 - 491963San Marcos, California -
One Contact Center is a Minority Owned Contact Center/BPO Company trusted by leading brands in solving complex problems. Fueled by our passion to make meaningful change, we empower women and a diversified workforce to create breakthrough outcomes in customer experience throughout customer’s Life-Cycles that improve Customer Happiness, Brand Loyalty and Retention while reducing your overall ... read One Contact Center reviews & insights
< $25/hr250 - 9992000Van Nuys, California -
HigherRing, a B Corp and provider of US-based, white glove call center and back office services, is an innovative and smart choice to support brand-conscious companies in keeping their customers happy and satisfied. Founded by professional women with significant experience in call center development and management, education, private equity and advertising/marketing, HigherRing provides highly trained ... read HigherRing reviews & insights
< $25/hr50 - 2492017San Francisco, California -
Kathy Sisk Enterprises is developed around the expertise of it's president, Kathy Sisk. She has been in the telemarketing industry for over 30 years, and is considered one of the top trainers and consultants in the industry. KSE specializes in call center training, consulting, set up and re engineering, as well as recruitment, script development, ... read Kathy Sisk Enterprises reviews & insights
< $25/hr10 - 49Fresno, California -
![[24]7 AI](https://assets.goodfirms.co/services/medium/24-7-ai.jpg)
[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred ... read [24]7 AI reviews & insights
< $25/hr2 - 9San Jose, California -
Neolynx is a leading provider of design, development, and optimization services for business solutions. We specialize in enhancing the effectiveness of marketing initiatives, product presentations, interactive transactions, customer relationship management, and everyday business procedures. Our focus is on delivering tangible, bottom-line results that drive growth and success However, at the heart of everything we do, it’s ... read Neolynx reviews & insights
NA2 - 91999Glendale, California -
8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.
$100 - $149/hr1,000 - 9,9991987San Jose, California -
TeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time. We can help with your call script design, work flow and all the key pieces of information ... read TeleDirect Communications reviews & insights
$50 - $99/hr50 - 2491961Sacramento, California -
THE TELEPHONE EXCHANGE With offices in Fresno and Turlock, California, The Exchange is the largest answering and paging service in the San Joaquin Valley. Our award-winning employees are trained to deliver prompt, professional, competent customer service for every client and are standing by to answer your calls 24 hours a day, 7 days a week, ... read Professional Exchange Service Corporation reviews & insights
$25 - $49/hr50 - 2491980Fresno, California -
Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. Our proven, successful Call Center methodology begins by gaining a clear ... read Call24 Communications reviews & insights
$50 - $99/hr50 - 2491985Pleasant Hill, California -
Award Winning Excellence – Our history of award-winning, 24 hour live call center services is due to our commitment to excellence in everything we do, every message we deliver, every call we take because EVERY CALL COUNTS. Since 1979, our reputation has been built upon the quality of work we deliver. Our strong attention to ... read Direct Line Tele Response reviews & insights
$100 - $149/hr50 - 2491979San Francisco, California -
MSUSA is a company that is a family owned organization that started in 2005 as a full Call Center and Business Process Outsourcing service provider oversees. Incorporated in 2012 in California as a Service Disabled Veteran Owned Small Business, Minority Small Business Enterprise, and a Small Disadvantage Business. Through the years we have evolved ... read Magellan USA reviews & insights
< $25/hr2 - 9Brisbane, California -
Convoso: The Best D*mn Dialer for sales pros who mean business Since 2006, Convoso has been flipping the script in the outbound game, delivering an AI-powered sales platform that doesn't just help you grow—it helps you dominate. We’re not here to blend in; we’re here to stand out and help you do the same by ... read Convoso reviews & insights
NA250 - 9992006Woodland Hills, California -
PCS Call Center offers Global Professional outsourced services to a diverse industry. We have decades of experience delivering high-quality, professional and educated individuals that provide an immediate return on your investment.
< $25/hr50 - 249San Bernardino, California -
Direct Marketing Partners (DMP) is a B2B strategic marketing, consulting, and tele-services provider that specializes in building target databases and qualified sales lead pipelines to spec for B2B firms with a complex sales process.
< $25/hr10 - 491991Sacramento, California -
Tech-Synergy is a leading provider of voice transcription and BPO solutions to clients around the world. With our presence in the USA, India and Philippines, we offer cost-effective, high quality, reliable and efficient business solutions. Our range of services includes voice transcription, Data conversion & processing, and Finance and Accounting outsourcing. Our locations around the ... read Tech Synergy reviews & insights
< $25/hr2 - 9Riverside, California -
Transpeed Communications is your link to a successful business, thriving in a globally competitive marketplace through professional outsourcing relationship. Transpeed Communications delivers quality strategic staffing services to different companies, major industries and agencies through dedicated staffing partnerships and workforce management solutions. Our company focuses on excellent performance in providing resources and systems to keep your ... read Transpeed Communications reviews & insights
$100 - $149/hr250 - 9992012Los Angeles, California -
HIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment. Our core business model is targeting expanding company’s ... read HighPower Call Center reviews & insights
$50 - $99/hr50 - 249Sherman Oaks, California -
SuccessLink Outsourcing is your partner in future-ready enterprise solutions, offering more than tailored outsourcing services. In an era of rapid global economic and technological evolution, we empower businesses to anticipate and navigate potential changes and challenges with minimal disruption. Our commitment to excellence and innovation is evident in our extensive service offerings, encompassing customer service, ... read SuccessLink Outsourcing reviews & insights
< $25/hr50 - 2492024San Jose, California -
Phone Ware® is a full-service, 24/7, state-of-the-art, integrated call center; we offer a blended suite of solutions for programs that involve outbound and inbound calling, email, sales generation, and customer care interaction. With several decades of experience handling call center needs for clients just like you, we know what works to drive customer response, build ... read Phone Ware Inc reviews & insights
$100 - $149/hr250 - 9991977San Diego, California -
Telecom, Inc. was founded in February 1993 and is a privately-held California corporation. We are a full service, Omni-Channel outsourced contact center offering a fully integrated program of today’s most efficient and effective customer service and sales solutions, customized to meet our client’s individual needs.
$50 - $99/hr50 - 2491993Oakland, California -
Central Communications is a family owned nationwide provider of call center services. With over 50 years experience from two locations in Riverside, and San Clemente, California. Central Communications is not your grandfather's answering service. Central Communications leverages the concept of live answering into innovative solutions for the business communications needs of today's business person providing ... read Central Communications reviews & insights
$50 - $99/hr50 - 2491950Riverside, California -
Clevertone's 100% secured integrated platform allows individuals and businesses to offload tasks instantly to a talented support staff.With our time-tested team of professionals, streamline your medical billing with accuracy, and peace of mind to secure your profitability. Our expert medical billing services will help you reduce pricing errors, minimize objections and rejections, and ultimately increase ... read Clevertone reviews & insights
$50 - $99/hr50 - 2492021Beaumont, California -
Welcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business operate more efficiently by providing you ... read LaBell Exchange reviews & insights
< $25/hr2 - 9Santa Ana, California -
An answering service’s success depends on the success of your business. For over 40 years A-1 Gilbert Answering Service has been answering for businesses and helping companies grow. Our primary objective is to provide clients with a 24/7 telephone answering service tailored to suit their needs. We are committed to excellence in all of our services by ... read A-1 Gilbert Answering Service reviews & insights
< $25/hr2 - 91946Beverly Hills, California
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