Top Virtual Assistant Companies in the USA

Researched by:Goodfirms Research TeamUpdated:October 14, 2026

Goodfirms has reviewed 616 Virtual Assistant Companies in the USA as of October 2026. The top-ranked firm is Helpware (4.9 stars, 11 verified reviews, NA, founded 2015, Lexington). Across the category, the median hourly rate is $25, median client rating is 4.7, and 30% of firms employ 50+ members. Explore the vetted Virtual Assistant Companies in the USA below, compare their strengths, and connect with the provider best suited to your requirements.

Adding virtual assistant technology to your business by collaborating with professional Virtual Assistant companies in USA can free up a lot of time, resources, and energy used in daily repetitive tasks. To help you hire the best virtual assistant services in USA, Goodfirms has prepared the below list of companies.

US virtual assistants market is quite broad, and by referring to the below list, you can make an informed choice about the virtual assistant company in USA that you want to collaborate with. This list highlights each company’s client reviews and ratings to hasten your selection process.

Goodfirms has verified 616 Virtual Assistant Companies in the USA - part of 1,439+ Virtual Assistant Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Virtual Assistant Services USA | Top US Virtual Assistants

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Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • Using AI Tools

    • ClaudeClaude
    • GeminiGemini

    Pipeline Operators provides sales support for high-ticket service businesses. We help companies revive old leads, generate new qualified conversations, and manage the full sales cycle.Our team brings together elite outreach specialists, seasoned sales closers, and sophisticated marketing strategists representing over 85 years of combined experience across high-stakes service environments including enterprise IT, AI and automation ... read Pipeline Operators reviews & insights

    Pipeline Operators provides sales support for high-ticket service businesses. We help companies revive old leads, ... read Pipeline Operators reviews & insights

    $25 - $49/hr
    10 - 49
    2023
    Los Angeles, United States

    Why Pipeline Operators?

    • Specialized in High-Ticket Service Businesses
    • 85 Plus Years of Enterprise Pipeline Discipline
    • Lead Revival to Full Sales Cycle Managament
  • Using AI Tools

    • ClaudeClaude

    JOI (Just Outsource It) is a nearshore business process outsourcing company in Guadalajara, Mexico, built for US companies that want the cost savings of outsourcing without the friction of going offshore.We recruit, train, and manage dedicated teams that work on US Central time and speak fluent, neutral-accent English. The model fixes what offshore breaks: no ... read JOI - Just Outsource it reviews & insights

    JOI (Just Outsource It) is a nearshore business process outsourcing company in Guadalajara, Mexico, built ... read JOI - Just Outsource it reviews & insights

    NA
    50 - 249
    2023
    Salt Lake City, United States

    Why JOI - Just Outsource it?

    • Onshore quality at nearshore prices
    • Fluent English, in your US time zone
    • Live in two four weeks no long lock in
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude
    • GeminiGemini
    • PerplexityPerplexity
    • Practice Health Check PHCPractice Health Check PHC

    CuranetMD was founded with one mission: to help healthcare providers simplify operations, strengthen financial performance, and spend more time focused on patient care.We understand the challenges today's practices face—staffing shortages, increasing payer requirements, claim denials, delayed reimbursements, and growing administrative workloads. Our experienced Revenue Cycle Management (RCM) professionals work as an extension of your team, ... read CuranetMD LLC reviews & insights

    CuranetMD was founded with one mission: to help healthcare providers simplify operations, strengthen financial performance, ... read CuranetMD LLC reviews & insights

    NA
    10 - 49
    2025
    Irvine, United States

    Why CuranetMD LLC?

    • AI-Powered RCM with Human Expertise
    • Experienced Healthcare Leadership
    • Complete Revenue Cycle Partnership
  • Using AI Tools

    • ClaudeClaude

    About Billix HealthBillix Health is a trusted medical billing company in Dublin, California, dedicated to helping healthcare providers simplify their billing processes, improve cash flow, and maximize revenue. We provide reliable, accurate, and HIPAA-compliant medical billing services that reduce administrative workload, allowing physicians and healthcare professionals to focus on delivering exceptional patient care.With years of ... read Billix Health Medical Billing reviews & insights

    About Billix HealthBillix Health is a trusted medical billing company in Dublin, California, dedicated to ... read Billix Health Medical Billing reviews & insights

    $50 - $99/hr
    2 - 9
    2025
    Dublin, United States

    Why Billix Health Medical Billing?

    • HIPAA-Compliant Billing We follow strict HIPAA sta
    • Experienced Billing Experts Our skilled profession
    • Faster Reimbursements We streamline the billing pr
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT

    All State RCM provides medical billing, revenue cycle management, provider credentialing, medical coding review, denial management, accounts receivable follow-up, and patient help desk support for healthcare practices across the United States. We work with small and growing medical practices to simplify billing operations, improve visibility into revenue cycle workflows, and reduce administrative workload.Our services cover ... read ALL STATE RCM LLC reviews & insights

    All State RCM provides medical billing, revenue cycle management, provider credentialing, medical coding review, denial ... read ALL STATE RCM LLC reviews & insights

    NA
    10 - 49
    2024
    Maple Valley, United States

    Why ALL STATE RCM LLC?

    • End to end billing & credentialing
    • Clear visibility through our client portal
    • Denial, A.R & coding review support
  • ARC Pointe Call Center Solutions, a leader in global business process outsourcing (BPO). We offer you our expertise in managing diverse inbound call center and outbound call center programs as a solution to your customer acquisition and customer care needs. ARC Pointe’s nearshore call center solutions combined with a Philippine presence offer the best in ... read ARC Pointe reviews & insights

    ARC Pointe Call Center Solutions, a leader in global business process outsourcing (BPO). We offer ... read ARC Pointe reviews & insights

    $25 - $49/hr
    1,000 - 9,999
    2010
    Las Vegas, United States
  • Using AI Tools

    • ChatGPTChatGPT

    Online VA Team provides dedicated, college-educated virtual assistants through a fully managed service. Our teammates support customer experience across phone, inbox, and chat, along with administrative and back-office work, helping businesses keep essential work moving without relying on a freelance marketplace. Learn more at https://www.onlinevateam.com or call 888-847-1830.

    Online VA Team provides dedicated, college-educated virtual assistants through a fully managed service. Our teammates ... read Online VA Team reviews & insights

    < $25/hr
    50 - 249
    2014
    Ann Arbor, United States

    Why Online VA Team?

    • Dedicated teammate, not a marketplace
    • Full HR & Recruiting Department
    • Long term clients partnering with you for growth
  • Alliance Service Partners LLC is a trusted medical billing and revenue cycle management (RCM) services provider delivering reliable healthcare outsourcing solutions to medical practices across the United States. We specialize in end-to-end medical billing services, RCM optimization, virtual front desk support, and healthcare administrative assistance, helping providers improve cash flow, reduce claim denials, and stay ... read Alliance Service Partners LLC reviews & insights

    Alliance Service Partners LLC is a trusted medical billing and revenue cycle management (RCM) services ... read Alliance Service Partners LLC reviews & insights

    < $25/hr
    10 - 49
    2024
    Sarasota, United States
  • Expert Virtual Assistants for Small and Medium-Sized Businesses At Remote Ops, we specialize in providing top-tier virtual assistants to small and medium-sized businesses. Our mission is to help you streamline operations and achieve your goals efficiently and effectively. Focus on Business Growth By delegating routine tasks to our expert virtual assistants at Remote Ops, you ... read Remote Ops Solutions reviews & insights

    Expert Virtual Assistants for Small and Medium-Sized Businesses At Remote Ops, we specialize in providing ... read Remote Ops Solutions reviews & insights

    < $25/hr
    2 - 9
    2023
    Phoenix, United States
  • Using AI Tools

    • ClaudeClaude

    VirtuHire US places pre-vetted South African virtual assistants, executive assistants, sales development reps, bookkeepers, customer support, and operations staff with US companies at 60 to 85% below US salary rates. South African talent brings native English and real overlap with US business hours, which makes it a strong fit for client-facing and judgment-heavy roles, not ... read VirtuHire US reviews & insights

    VirtuHire US places pre-vetted South African virtual assistants, executive assistants, sales development reps, bookkeepers, customer ... read VirtuHire US reviews & insights

    < $25/hr
    10 - 49
    2019
    Los Angeles, United States

    Why VirtuHire US?

    • Save 60 to 85 percent vs US salary rates
    • Native English staff, US business-hours overlap
    • Dedicated full-time staff, replace within 30 days
  • We are more than a traditional staff outsourcing service provider - we aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their ... read Satellite Office Solutions reviews & insights

    We are more than a traditional staff outsourcing service provider - we aim to forge ... read Satellite Office Solutions reviews & insights

    NA
    250 - 999
    Reno, United States
  • At Pro On Duty, we believe that great customer service starts with real human connection. We provide bilingual (English/Spanish) agents, integrated technology, and tailored support solutions to help businesses of all sizes deliver consistent, high-quality customer experiences. Whether you need inbound support, outbound sales, appointment scheduling, or full campaign management, our team becomes an extension ... read Pro On Duty reviews & insights

    At Pro On Duty, we believe that great customer service starts with real human connection. ... read Pro On Duty reviews & insights

    < $25/hr
    10 - 49
    2023
    Miami, United States
  • Using AI Tools

    • CanvaCanva

    We bridge enterprise-level BPO capabilities with the flexibility modern businesses demand — world-class bilingual talent + data-driven operations, delivering outcomes that move the needle.Prime Contact Group was founded in 2025 with a clear purpose: bridge the gap between enterprise-level BPO capabilities and the flexibility modern businesses demand.We built an operation that combines the talent and ... read Prime Contact Group reviews & insights

    We bridge enterprise-level BPO capabilities with the flexibility modern businesses demand — world-class bilingual talent ... read Prime Contact Group reviews & insights

    < $25/hr
    10 - 49
    2025
    Miami, United States

    Why Prime Contact Group?

    • Precision from day one
    • Speed to Deployment
    • Direct Leadership Access
  • Transforming businesses with expert virtual assistant services. At 1 Assist, we are a leading provider of virtual assistant solutions, dedicated to enhancing productivity, efficiency, and success for businesses of all sizes. Our team of skilled and professional virtual assistants are equipped with the latest technologies and strategies to effectively support your daily operations, allowing you ... read 1 Assist reviews & insights

    Transforming businesses with expert virtual assistant services. At 1 Assist, we are a leading provider ... read 1 Assist reviews & insights

    < $25/hr
    2 - 9
    2015
    NYC, United States
  • MedeXOne Billing, founded in 2023, is a distinguished medical billing company that provides comprehensive billing services to individual physicians, doctors, and healthcare providers. Our expertise spans across managing RCM for speciality physician and DME companies. We are committed to assisting healthcare providers by offering tailored solutions that cater to their unique needs. Our team of ... read MedeXOne LLC reviews & insights

    MedeXOne Billing, founded in 2023, is a distinguished medical billing company that provides comprehensive billing ... read MedeXOne LLC reviews & insights

    < $25/hr
    10 - 49
    2023
    NYC, United States
  • Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India & the Phillippines, dedicated to providing comprehensive Outsourced Support Services to clients across North America, the United Kingdom, Australia, and the Asia Pacific region. We are a cutting-edge Outsourcing Solutions Provider, catering to a diverse clientele, ranging from dynamic startups ... read Staffwiz LLC reviews & insights

    Staffwiz LLC is a pioneering Business Process Outsourcing (BPO) firm headquartered in the USA, India ... read Staffwiz LLC reviews & insights

    NA
    2 - 9
    NYC, United States
  • iSolveRCM is a healthcare revenue cycle management (RCM) company that helps medical practices, clinics, and healthcare organizations streamline their financial operations. The company focuses on medical billing, coding, credentialing, and revenue optimization to ensure providers maximize reimbursements while reducing administrative burdens. Key Services Offered by iSolveRCM: 1. Medical Billing & Revenue Cycle Management End-to-End Billing ... read iSolve RCM LLC reviews & insights

    iSolveRCM is a healthcare revenue cycle management (RCM) company that helps medical practices, clinics, and ... read iSolve RCM LLC reviews & insights

    < $25/hr
    50 - 249
    2021
    Edison, United States
  • Secure Medical Billing Company Partner with us for expert billing solutions that reduce costs, improve collections, ensure compliance, and support your practice around the clock. Secure Medical Billing Company provides multi-specialty medical billing and revenue cycle management (RCM) with a certified team of ICD-10 coders and billing professionals. Our goal is to enhance your financial ... read Secure Medical Billing Company reviews & insights

    Secure Medical Billing Company Partner with us for expert billing solutions that reduce costs, improve ... read Secure Medical Billing Company reviews & insights

    NA
    10 - 49
    2010
    Austin, United States
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GrammarlyGrammarly
    • GitHub CopilotGitHub Copilot
    • CanvaCanva
    • + 1 More

    CareRcm is a trusted medical billing and revenue cycle management partner serving healthcare practices across the United States since 2016. Built around the belief that running a practice is hard enough without billing adding to the burden, CareRcm combines experienced billing professionals with intelligent automation to help independent physicians, group practices, clinics, and specialty providers ... read CARERCM reviews & insights

    CareRcm is a trusted medical billing and revenue cycle management partner serving healthcare practices across ... read CARERCM reviews & insights

    $50 - $99/hr
    50 - 249
    2016
    Manassas, United States

    Why CARERCM?

    • End-to-End RCM, Zero Revenue Leaks
    • HIPAA-Compliant & Fully Certified
    • 95 Percent First-Pass Claim Approval Rate
  • Using AI Tools

    • ClaudeClaude

    We answer inbound calls and manage outbound lead capture for home service contractors and professional firms — from HVAC and restoration to law offices and accounting practices — so you never miss a lead, even after hours.

    We answer inbound calls and manage outbound lead capture for home service contractors and professional ... read Aegis Virtual reviews & insights

    < $25/hr
    2 - 9
    2025
    Little Rock, United States

    Why Aegis Virtual?

    • 24hr Live Answer Provider
    • Client First Approach & Transparency
    • Client CRM Integration
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GeminiGemini

    DOCS MD CREDENTIALING AND BILLING SERVICES LLC Company OverviewDOCS MD CREDENTIALING AND BILLING SERVICES LLC is a U.S.-based healthcare Revenue Cycle Management (RCM), medical billing, dental billing, provider credentialing, and healthcare consulting company dedicated to helping healthcare organizations optimize financial performance, streamline administrative operations, and achieve regulatory compliance. The company delivers comprehensive end-to-end revenue cycle ... read Docs MD Credentialing and Billing Services LLC reviews & insights

    DOCS MD CREDENTIALING AND BILLING SERVICES LLC Company OverviewDOCS MD CREDENTIALING AND BILLING SERVICES LLC ... read Docs MD Credentialing and Billing Services LLC reviews & insights

    $25 - $49/hr
    250 - 999
    2025
    Atlanta, United States

    Why Docs MD Credentialing and Billing Services LLC?

    • End-to-End Revenue Cycle Management
    • End-to-End Credentialing and Contracting Managemen
    • End-to-End Technology Management
  • Using AI Tools

    • CursorCursor

    NKCS is a business process outsourcing provider based in Annotto Bay, St. Mary, Jamaica. Our work includes legal operations, customer contact, technical support, and structured administrative queues.Clients provide the product knowledge and business rules. NKCS can work in client systems or help configure an approved operating stack for the programme. We manage recruitment, training delivery, ... read NK Customer Solutions reviews & insights

    NKCS is a business process outsourcing provider based in Annotto Bay, St. Mary, Jamaica. Our ... read NK Customer Solutions reviews & insights

    < $25/hr
    250 - 999
    2019
    Norcross, United States

    Why NK Customer Solutions?

    • Flexible teams that scale with demand
    • Pre-trained agents ready from day one
    • Reliable support at a lower cost
  • Using AI Tools

    • ClaudeClaude

    MediCommerce’s roots are in Texas, and so is a deep, practical understanding of what it takes to manage medical billing and revenue cycle operations here. That means staying current on Texas insurance requirements and rules and the credentialing and medical coding nuances that trip up practices working with generic, out-of-state billing vendors. That means an ... read MediCommerce LLC reviews & insights

    MediCommerce’s roots are in Texas, and so is a deep, practical understanding of what it ... read MediCommerce LLC reviews & insights

    NA
    50 - 249
    2015
    Dallas, United States

    Why MediCommerce LLC?

    • Not a lift-and-shift arrangement
    • Strong AR and Denial Prevention protocol
    • Staff Extension with relevant experience
  • TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, Beaumont, Corpus Christi, El Paso, and Lubbock. We provide highly-personalized, secure call processing solutions for our customers throughout the country. Operating from a custom technology platform supported by trained bilingual representatives, TAS United delivers live and automated answering services and ... read TAS United, LLC reviews & insights

    TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, ... read TAS United, LLC reviews & insights

    NA
    2 - 9
    San Antonio, United States
  • Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of TeleServices International (ATSI). We are also the ONLY nationwide answering service / teleservice company to earn ATSI’s Award of Excellence for 21 consecutive years.We bring 45 years of excellence & expertise to each contact. We offer the best in customized ... read Rochester Telemessaging Center reviews & insights

    Rochester Telemessaging Service (RTC) is the only Michigan answering service certified by the Association of ... read Rochester Telemessaging Center reviews & insights

    NA
    50 - 249
    1972
    Detroit, United States
  • Using AI Tools

    • ChatgptChatgpt

    CodeCureAI – Trusted Medical Billing Company in the USACodeCureAI is a leading medical billing and revenue cycle management company serving healthcare providers, physicians, and clinics across the USA. Our services include medical coding, claims submission, AR follow-up, denial management, and insurance eligibility verification, all designed to boost collections and minimize errors. As a reliable medical ... read CodeCure AI reviews & insights

    CodeCureAI – Trusted Medical Billing Company in the USACodeCureAI is a leading medical billing and ... read CodeCure AI reviews & insights

    < $25/hr
    10 - 49
    2025
    California City, United States

    Why CodeCure AI?

    • Accurate coding, HIPAA-compliant billing.
    • Fast claims, better revenue cycle (RCM).
    • Affordable billing services, real results.
  • We are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to ... read Courteous Communications reviews & insights

    We are a 24 hour 7 day per week answering service/call center. We provide excellent ... read Courteous Communications reviews & insights

    < $25/hr
    50 - 249
    1986
    Orlando, United States
  • CSoft Europe is an innovative IT and Business Process Outsourcing (BPO) company, solutions and product provider for your business. As an Outsourcing company, we provide our HR services worldwide (USA, Europe, Australia, Asia, etc.). By trusting us, you can be sure that you will get the professional you are looking for, and at the same ... read CSoft Europe reviews & insights

    CSoft Europe is an innovative IT and Business Process Outsourcing (BPO) company, solutions and product ... read CSoft Europe reviews & insights

    $25 - $49/hr
    50 - 249
    2020
    San Francisco, United States
  • A virtual office offers a smart low cost alternative to renting a conventional physical office space but with all the same benefits and professional services.

    A virtual office offers a smart low cost alternative to renting a conventional physical office ... read OpusVO reviews & insights

    < $25/hr
    2 - 9
    San Diego, United States
  • Small and medium-sized companies struggle to compete against their large competitors because they can’t afford top talent. We’ve solved this problem. On average, our existing client partners save up to 50-70% on recruitment and employee expenses while reducing their recruitment lead time to 2-3 weeks.

    Small and medium-sized companies struggle to compete against their large competitors because they can’t afford ... read CrewBloom reviews & insights

    < $25/hr
    50 - 249
    2016
    NYC, United States
  • Prima Systems is a leading provider of healthcare business process outsourcing services. With a team of highly skilled professionals and state-of-the-art technology, we specialize in offering a wide range of BPO solutions tailored to our client's unique needs. Our Cost-effective and highly personalized healthcare BPO solutions let our clients focus on quality patient care with ... read Prima Systems reviews & insights

    Prima Systems is a leading provider of healthcare business process outsourcing services. With a team ... read Prima Systems reviews & insights

    NA
    250 - 999
    2020
    Jersey City, United States
  • When Lang Company started in 1945, the A.B. Dick mimeograph was the latest in office technology designed to make people more effective and productive. Since then, the mimeograph has become a distant memory and technology continues to evolve more quickly than ever. Today, the Lang Company is still dedicated to helping our customers improve their ... read Lang reviews & insights

    When Lang Company started in 1945, the A.B. Dick mimeograph was the latest in office ... read Lang reviews & insights

    < $25/hr
    50 - 249
    1945
    Louisville, United States
  • Using AI Tools

    • ZoomZoom

    Five Star Solutions is an award-winning, global outsourced customer experience (CX) and contact center partner built for the modern enterprise. We engineer complete, secure, and technology-driven customer care frameworks designed to solve complex business challenges, protect brand equity, and drive long-term customer loyalty.We specialize in high-performance customer care, multi-channel technical support, and intelligent automation for ... read Five Star Solutions reviews & insights

    Five Star Solutions is an award-winning, global outsourced customer experience (CX) and contact center partner ... read Five Star Solutions reviews & insights

    NA
    1,000 - 9,999
    1986
    Sioux City, United States

    Why Five Star Solutions?

    • AI Integrated Tech & Human Intelligence
    • Global Presence
    • We Care
  • Using AI Tools

    • CanvaCanva

    SageStone Inc helps growing companies scale with reliable virtual assistant services, customer support outsourcing, e-commerce support, social media management, web maintenance, and business operations support. We work with small businesses, startups, agencies, real estate teams, e-commerce brands, and operators that need dependable support systems without adding unnecessary internal workload.Virtual Assistant Services:https://www.sagestoneinc.com/virtual-assistant-services/Customer Support Outsourcing:https://www.sagestoneinc.com/customer-support-outsourcing/E-Commerce Virtual Assistant:https://www.sagestoneinc.com/ecommerce-virtual-assistant/Business ... read SageStone Inc reviews & insights

    SageStone Inc helps growing companies scale with reliable virtual assistant services, customer support outsourcing, e-commerce ... read SageStone Inc reviews & insights

    < $25/hr
    2 - 9
    2025
    Newark, United States

    Why SageStone Inc?

    • Dedicated vetted VAs
    • Flexible support plans
    • U.S.-managed support
  • Sound Telecom brands your phones, enables you to deliver superior customer service, and helps companies grow their business by developing customized telecom solutions. Established in 1986, Sound Telecom is a nationwide provider of telephone answering services, inbound and outbound call center programs, cloud-based phone systems, and unified communications on a 24/7/365 basis with US agents.

    Sound Telecom brands your phones, enables you to deliver superior customer service, and helps companies ... read Sound Telecom reviews & insights

    < $25/hr
    50 - 249
    1986
    Houston, United States
  • Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations.

    Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. ... read Continental Message Solution reviews & insights

    $50 - $99/hr
    50 - 249
    1967
    Columbus, United States
  • Using AI Tools

    • ChatGPTChatGPT

    Since 2019, Squad International provides BPO and outsourcing solutions—customer support, telemarketing, lead generation, virtual assistance and back-office operations—serving 300+ global clients with dedicated offshore teams that deliver consistent, accountable business support and cost-optimizing services.

    Since 2019, Squad International provides BPO and outsourcing solutions—customer support, telemarketing, lead generation, virtual assistance ... read Squad International reviews & insights

    < $25/hr
    50 - 249
    2019
    NYC, United States

    Why Squad International?

    • Dedicated resources
    • Your processes
    • Flexible scaling
  • SolveCo Solutions is an innovative Business Process Outsourcing (BPO) firm that partners with clients to solve issues, allocate resources, and sustain growth. We leverage state of the art technologies along with meaningful conversations with stakeholders to introduce you to the best options available for your organization. SolveCo partners with you to outsource key tasks so ... read SolveCo Solutions reviews & insights

    SolveCo Solutions is an innovative Business Process Outsourcing (BPO) firm that partners with clients to ... read SolveCo Solutions reviews & insights

    $50 - $99/hr
    2 - 9
    2006
    Richardson, United States
  • Digi Media Infotech is a India-based digital outsourcing service provider, principally engaged in the provision of Knowledge Process Outsourcing and Virtual Assistant solutions. We began as a living room project but now we have grown into a team of more than 50 people working in office. Our team is a collection of young, motivated, and ... read Digi Media Infotech reviews & insights

    Digi Media Infotech is a India-based digital outsourcing service provider, principally engaged in the provision ... read Digi Media Infotech reviews & insights

    $50 - $99/hr
    10 - 49
    2009
    Sanger, United States
  • Can you remember a time when every call at a company was answered by a friendly, real person? No? Well, neither could we, and that’s why 1888-GO-ANSWER! was created. Founded by a family of entrepreneurs, 1-888-GO-ANSWER! has gained global recognition for its success by staying true to our small business roots and core values.

    Can you remember a time when every call at a company was answered by a ... read Go Answer reviews & insights

    < $25/hr
    250 - 999
    2012
    NYC, United States
  • Professionalism plays an integral part in providing superior customer care. Your customer and prospects will feel comfortable choosing and staying with your business. One phone call is all it takes to make your customers satisfied that a competent, helpful person provided the assistance they needed. Our talented staff adapt to the needs of your business ... read Answer California reviews & insights

    Professionalism plays an integral part in providing superior customer care. Your customer and prospects will ... read Answer California reviews & insights

    < $25/hr
    10 - 49
    El Cajon, United States
  • Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner. In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers ... read LTVplus reviews & insights

    Imagine a world where your eCommerce business has outstanding customer support around the clock, capable ... read LTVplus reviews & insights

    $25 - $49/hr
    250 - 999
    2017
    Brandon, United States
  • ProComm is more than just an Answering Service. Our agents become an extension of your business, providing professional and personal service to your callers day and night, regardless of the situation.

    ProComm is more than just an Answering Service. Our agents become an extension of your ... read ProComm reviews & insights

    < $25/hr
    2 - 9
    Seneca, United States
  • Using AI Tools

    • ChatGPTChatGPT
    • ClaudeClaude

    Curify Solutions is a medical billing and revenue cycle management company helping healthcare providers streamline their financial operations and improve revenue performance. We provide end-to-end RCM support covering medical billing and coding, clean claim submission, denial management, appeals, accounts receivable management, patient eligibility verification, credentialing, and front-office support.Our approach focuses on identifying revenue leakage, reducing ... read Curify Solutions reviews & insights

    Curify Solutions is a medical billing and revenue cycle management company helping healthcare providers streamline ... read Curify Solutions reviews & insights

    < $25/hr
    2 - 9
    2026
    Denver, United States

    Why Curify Solutions?

    • End-to-end medical billing & RCM support
    • Reduce claim denials and improve AR
    • Dedicated support for healthcare providers
  • VoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable customer service available in the call center and telephone answering service industry. VoiceLink has a proven track record of developing system based personalized solutions with the most advanced technologies, like Virtual Receptionist & Answering Service, in order to fulfill each ... read VoiceLink Communications reviews & insights

    VoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable ... read VoiceLink Communications reviews & insights

    $50 - $99/hr
    10 - 49
    1990
    Houston, United States
  • Business Centers has over 43 years of experience in the call center services industry. The company is under the same ownership and management today as it was when it was founded in 1974. We have been cautious innovators of technology, which we have used behind the scenes to provide cost-effective services that are still customer-friendly. ... read Business Centers of Missouri reviews & insights

    Business Centers has over 43 years of experience in the call center services industry. The ... read Business Centers of Missouri reviews & insights

    < $25/hr
    10 - 49
    1974
    St. Louis, United States
  • At Southwest Call Center, we understand every nuance of the call center industry. We want to help your business be successful and designed our service with you in mind – that is to help you reduce operations costs without sacrificing quality of customer service.

    At Southwest Call Center, we understand every nuance of the call center industry. We want ... read Southwest Callcenter reviews & insights

    < $25/hr
    2 - 9
    Lake Charles, United States
  • LexHelper provides specialized legal answering services and virtual paralegal support exclusively for US law firms and solo attorneys, with pricing for live call answering starting at just $42/month – significantly below typical industry entry-level pricing of $175-$425. Key differentiators: 100% legal industry focus – not a multi-industry call center Flexible pricing models – per-call or ... read LexHelper reviews & insights

    LexHelper provides specialized legal answering services and virtual paralegal support exclusively for US law firms ... read LexHelper reviews & insights

    < $25/hr
    50 - 249
    2014
    Phoenix, United States

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The Magical Quadrant

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360-PERFORMANCE VIEW (Y) →
0255075100
Industry ContendersIndustry LeadersUpcoming AchieversMarket Influencers
0255075100
CORE COMPETENCIES (X) →

The four quadrants explained

Each card shows the count of firms in that quadrant and the top 5 by composite score.

Industry Contenders
Top-left · Y ≥ 50, X < 50
2FIRMS

Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.

Top 5 by composite score

1Belkins42 / 522Backofficepro36 / 53
The Industry Leaders in detail

The 8 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

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Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope