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Top BPO Companies in Miami, Florida

List of Leading BPO Companies in Miami | BPO firms in Miami

Sitel

1. Sitel

Empower humans. Enhance brands.

As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

< $25/hr
10000+
1985
Miami,  Florida
Arise Virtual Solutions
Customer Service Outsourcing Redefined

Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for innovative enterprises, from startups to Fortune 500.

$100 - $149/hr
250 - 999
1994
Miami,  Florida
Responsive Call Center
Managing inbound calls & outbound call services

  Responsive Call Center has over 40 years of experience managing inbound, outbound and business process outsourcing services to satisfy our customers’ unique needs. We provide real time technological solutions to optimize work flow. Our call centers utilize a myriad of telecommunication applications including IVR (Interactive Voice Response), WFM (Workforce Management), Softphone Software, CTI enabled phone systems. We have centers in: Pennsylvania, Georgia, Florida, Managua (Nicaragua), Lima (Peru).

$50 - $99/hr
50 - 249
Miami,  Florida
Visionary Solutions
Omni-channel BPO services

Visionary Solutions provides omni-channel BPO services for North American and European markets. Our Client Commitment: to deliver positive consumer experiences across all channels. Founded in Miami, Florida, Visionary Solutions boasts unlimited resources and a roster of qualified staff to achieve our clients'​ objectives. First established in 2006, Visionary Solutions is fueled by efficiency in systems, automation and dedication to a positive work experience. In 2012, the operation expanded off-shore to the heart of Caribbean commerce in ... read more

$25 - $49/hr
10 - 49
2010
Miami,  Florida
Endicott Call Centers
24X7 LIVE ANSWERING SERVICE

Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of quality, and our company energy are among our proudest claims. Endicott believes in maintaining the expectations of our clients and providing the robust service expected in this day and age of technology. Since 2007 locations have been remodeled and technically adva... read more

$100 - $149/hr
50 - 249
2007
Miami,  Florida
AMX Solutions
Call Center Solutions for Businesses of All Sizes

We are passionate about the use of technology to meet your clients’ needs when they contact the call center. Service interruptions will lead to customer frustration and money loss to your enterprise. The key to assure uninterrupted service is the use of hosted solutions and / or regular system maintenance conducted by experts. AMX’s Technical Support Benefits: • 24-by-7 dedicated resources. • Access to certified experts. • Scheduled maintenance based on task scheduling. • Configuration check and application set u... read more

$25 - $49/hr
10 - 49
2011
Miami,  Florida
Signius Communications
24/7 Call Center and Answering Service Solutions

Signius Communications is a 100% US-based answering services and call center services company with 12 locations across the US. Our highly-trained staff is equipped with state-of-the-art technology to help ensure the outstanding quality of services that our customers have come to rely on. With Signius on your team, you can be confident that your business and your customers are well cared for, 24/7. Whether you manage a small medical practice or a Fortune 500 company, we can customize a solution to fit your organization’s communication need... read more

$50 - $99/hr
50 - 249
1994
Miami,  Florida
America's Answering Service
Premier Nationwide Telephone Answering Service

As a small business with humble beginnings 25 years ago, I learned what it means to build a service one client at a time.  Today - we continue to operate the same way.  While taking calls as a summer job at fourteen years old, I immediately found my calling of connecting and helping people.  This has lasted a life-time and led to the founding of my business at the age of eighteen.  Since then, we have served thousands of customers across the country with that same passion.  In th... read more

$25 - $49/hr
10 - 49
2008
Miami,  Florida
XtDirect
"Your Business. OUR SOLUTIONS."

xtDirect is a leading business process outsourcing service provider based on Omaha Nebraska. Since 2001, xtDirect has been helping enterprises from varied regions and sectors to run their business operations smoothly by providing a gamut of business process outsourcing services and solutions – call center consulting, full service call center outsourcing, business process and QA outsourcing, and managed cloud call center technology. With over 16 years experience, xtDirect has build an unblemished reputation by providing custom business ... read more

< $25/hr
250 - 999
2003
Miami,  Florida
Medusind

10. Medusind

We Focus On Your Medical Billing.

Medusind is focused on increasing the revenue and cash flow of medical practices with powerful technology and exceptional client service.

$50 - $99/hr
1,000 - 9,999
2002
Miami,  Florida
Best Vision
Banking Services & Solutions

Best Vision Ltd. is internationally known for the suite BEST, our mature and proven core application system for private, commercial and universal banks. Being flexible, modular, secure and robust, BEST is a highly customisable product, easily adaptable to the continuous evolution of the regulatory environment as well as to the new and increasing demands of the financial market. Best Vision Ltd. is a specialized producer of last-generation software solutions, based on Web and Java technologies, particularly concerning Internet banking and fro... read more

$25 - $49/hr
50 - 249
2000
Miami,  Florida
Data One Solutions
Pioneer in secure solutions.

Today, 'Business Process Outsourcing' is our prime focus and a domain in which we have reached excellence! Based in Sri Lanka, we are very popular amongst small to medium enterprises as a result of the economic and service advantage we provide in our outsourced model. Because of our state-of- the-art cloud technologies and adaptable smart solutions, even smaller companies can now afford and enjoy low cost pre-sales activity and 24/7 live customer support ensuring that they receive the best of both worlds. We are proud of our array of... read more

$25 - $49/hr
10 - 49
2007
Miami,  Florida
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