Top Customer Service Software

8x8 can help you deliver a memorable sales and support experience. Communicate with customers using their preferred channel and empower employees with instant access to relevant information to optimize the outcome of each precious engagement. Start getting insights based on 100% of your customer calls using Speech Analytics — up and running in minutes. Employees have instant access to rele ... read more about 8x8 Contact Center

Rush sender, as a professional messaging solution, is a pioneer on the market of business communication. It enables teams of any size to gather all the messages across any channel and respond to them using one centralized dashboard. With Rush, your communication with customers becomes much faster, easier, and more satisfactory. 1. All-in-one team inbox. 2. A single shared team inbox. 3. Poss ... read more about RushSender

We help companies communicate with customers more effectively and efficiently. Whelp is a conversational customer support platform that helps businesses to communicate with customers across any channel. Whelp offers an AI-based chatbot that automates up to 60% of customer inquiries. In addition to automation, Whelp’s customer management platform offers an intuitive feature-rich interface to uni ... read more about Whelp

Deliver better support with an all-in-one customer service platform: - Communicate with context by checking previous sales, marketing, and support interactions with one click. - Measure client satisfaction and request feedback easily. - Speed up ticket resolution with intuitive routing, priorities, and automation rules. - Manage all customer conversations from one messenger screen. - Use ... read more about Touchpoint Suite

Donut.cx is the ultimate omnichannel engagement platform for elevating customer service and fostering better relationships with customers. It brings together all customer interactions in one convenient place so that teams can streamline issue resolution, drive sales growth and provide a truly personalized experience for every client all from within an intuitive unified team inbox! Donut.cx helps ... read more about Donut.cx

MonkeyPesa is a CRM platform that provides software for businesses to grow better, faster. Our platform includes marketing, sales, customer support & payments products that our customers’ needs at any stage of growth. We are currently serving clients from over 16 countries on all continents. MonkeyPesa is a hybrid company with employees working fully remotely, from an office, or a mix of the tw ... read more about MonkeyPesa

Bonga Cloud is a robust and versatile call center tool designed to streamline operations, enhance customer experiences, and empower call center teams. With its comprehensive set of features, Bonga Cloud transforms call centers into efficient hubs of customer satisfaction. With features like intelligent automation, real-time analytics, and customizable dashboards, our call center tool equips bu ... read more about Bonga Cloud

Dialogview's customer support solution redefines how businesses approach customer service, merging AI intelligence with omnichannel capabilities to provide unparalleled support. This comprehensive platform automates over 70% of customer inquiries, utilizing generative AI to deliver fast, accurate, and personalized responses across multiple channels including WhatsApp, Facebook Messenger, SMS, and ... read more about Dialogview