Top BPO Companies in Miami, Florida

Researched by:Goodfirms Research TeamUpdated:September 28, 2026

Goodfirms has reviewed 52 BPO Companies in Miami, Florida as of September 2026. The top-ranked firm is Appointment Setter Online (4.9 stars, 51 verified reviews, NA, founded 2010, Miami). Across the category, the median hourly rate is $25, median client rating is 4.6, and 35% of firms employ 50+ members. Explore the vetted BPO Companies in Miami, Florida below, compare their strengths, and connect with the provider best suited to your requirements.

Are you willing to find the business process outsourcing companies in Miami? There are many reasons to hire the BPO agencies, but the one benefiting the most is generating leads for your business. By employing the BPO service providers in Miami, you can quickly obtain several leads in a day as they are trained and qualified to conduct the same regularly. They can smoothly research the demographic of the market and segregate them as per their interests and bring in leads as per the business products and services. The BPO firms in Miami create compelling sales and marketing activities for your company and help you in converting them into clients. Thus, an experienced team concentrates on earning your prospective clients and puts in all their time in turning them into successful sales activity. Therefore, the top BPO companies in Miami are listed below:

Goodfirms has verified 52 BPO Companies in Miami, Florida - part of 6,243+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Leading BPO Companies in Miami | BPO firms in Miami

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Client Type
  • Using AI Tools

    • ChatGPTChatGPT
    • GeminiGemini
    • PerplexityPerplexity
    • GrammarlyGrammarly
    • Apollo AIApollo AI
    • + 4 More

    We are an award-winning Appointment Setteing agency. We've booked 10,000+ Appointment and produced over $467M in pipeline value! A powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses. We don’t just generate leads—we deliver sales-ready conversations straight ... read Appointment Setter Online reviews & insights

    We are an award-winning Appointment Setteing agency. We've booked 10,000+ Appointment and produced over $467M ... read Appointment Setter Online reviews & insights

    NA
    1,000 - 9,999
    2010
    Miami, United States
    Appointment Setter Online consistently generated quality leads and scheduled meetings through professional and well-managed outreach. - Director
    Visit Website

    Why Appointment Setter Online?

    • Qualified appointments, guaranteed
    • Industry-trained sales experts
    • Risk-free trial, proven results
  • Post your project. Get proposals from PRO-verified firms.

    Goodfirms recommends the top 3. You pick the winner.

  • Triniter is a highly awarded business process outsourcing company. It excels in providing clients with Customer support services and Back office support services and has expanded in the field of Automation and AI as well. It boasts of 1100+ happy clients and offers lucrative prices ... read Triniter reviews & insights

    Triniter is a highly awarded business process outsourcing company. It excels in providing clients with ... read Triniter reviews & insights

    NA
    1,000 - 9,999
    2015
    Miami, United States
    They have been a partner for our outreach campaign for a year now - Johnny Pethulus
  • Repbase was founded to bridge a market gap by providing small to medium-sized businesses with reliable backend office support. Many companies don’t require full-time staff for tasks like managing emails, handling calls, generating reports, and other daily operations. Hiring in-house means added costs for salaries, benefits, and equipment like computers and office furniture. That’s where ... read Repbase reviews & insights

    Repbase was founded to bridge a market gap by providing small to medium-sized businesses with ... read Repbase reviews & insights

    < $25/hr
    10 - 49
    2014
    Miami, United States
  • We offer comprehensive services including market research, customer development, outbound and inbound outsourcing, and sales calls. Our multilingual team handles tasks from general customer service and technical support to supervisory and QA tasks, ensuring top-quality performance. Advantages: Scalability: Adapt to changing needs with ease. Flexibility: ... read MIXBS Inc reviews & insights

    We offer comprehensive services including market research, customer development, outbound and inbound outsourcing, and sales ... read MIXBS Inc reviews & insights

    < $25/hr
    1,000 - 9,999
    2019
    Miami, United States
    Excellent quality and reasonable price - Anonymous
  • At Cadre Crew, we specialize in providing top-tier Business Process Outsourcing (BPO) services that are tailored to support your business in its growth journey. We understand the power of a talented workforce, and that's why we've made it our mission to match you with highly ... read Cadre Crew reviews & insights

    At Cadre Crew, we specialize in providing top-tier Business Process Outsourcing (BPO) services that are ... read Cadre Crew reviews & insights

    NA
    10 - 49
    2022
    Miami, United States
    They helped organize our property listings, handled research, and kept us updated. - John Phillip Kruger
  • Closeloop Technologies is among the best BPO companies, a reliable USA-based provider delivering scalable business process outsourcing services to businesses across industries. Headquartered in Mountain View, California, with engineering centers in India, the company supports organizations with process management, customer support, data operations, and back-office ... read Closeloop Technologies reviews & insights

    Closeloop Technologies is among the best BPO companies, a reliable USA-based provider delivering scalable business ... read Closeloop Technologies reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Miami, United States
    They do a great job because they always do what they’re supposed to do. - Anonymous
    Visit Website

    Why Closeloop Technologies?

    • Small team agility , enterprise grade robustness
    • US project management, Offshore engineering
    • Full stack wide spectrum services. Not just coding
  • Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of bookkeepers, accountants, CPAs, and CFOs, with real-time accounting software, we provide startups and growing businesses the knowledge they need to understand their company's financial health and make better decisions with ... read indinero reviews & insights

    Indinero serves US and Canadian-registered businesses and organizations. By combining a full finance team of ... read indinero reviews & insights

    NA
    50 - 249
    Miami, United States
    indinero made managing our business finances easier with reliable support and intuitive tools. - Marketing Manager
    Visit Website
  • Is your company struggling to find, hire or maintain software developers in South America? We help North American companies to effectively find and hire software developers in Colombia and South America with a focus on long-term healthy relations through stability and the inclusion of local ... read BetterWay Devs reviews & insights

    Is your company struggling to find, hire or maintain software developers in South America? We ... read BetterWay Devs reviews & insights

    $25 - $49/hr
    50 - 249
    2007
    Miami, United States
    BetterWay Devs is the perfect place to start and maintain your software engineer career. - Software Engineer
  • We are Solved Puzzle, a digital marketing agency in Miami, FL. Our Agency offers a one-stop digital marketing solution. We are a five star, top performing team of specialist and we have helped companies to rank in the first page of Google, generate leads, increase ... read Solved Puzzle reviews & insights

    We are Solved Puzzle, a digital marketing agency in Miami, FL. Our Agency offers a ... read Solved Puzzle reviews & insights

    < $25/hr
    2 - 9
    2013
    Miami, United States
    The Best Miami Digital Marketing Agency - SEO
  • Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful cloud-based platform provides a virtual nationwide network to connect primarily work-at-home service professionals running small call center businesses to companies needing contact center and other business services. Built to scale, Arise makes the way for a superior customer experience for ... read Arise Virtual Solutions reviews & insights

    Arise is a pioneer of on-demand customer management technology and business process outsourcing. Our powerful ... read Arise Virtual Solutions reviews & insights

    $100 - $149/hr
    250 - 999
    1994
    Miami, United States
  • Responsive Call Center has over 40 years of experience managing inbound, outbound and business process outsourcing services to satisfy our customers’ unique needs. We provide real time technological solutions to optimize work flow. Our call centers utilize a myriad of telecommunication applications including IVR (Interactive Voice Response), WFM (Workforce Management), Softphone Software, CTI enabled phone ... read Responsive Call Center reviews & insights

    Responsive Call Center has over 40 years of experience managing inbound, outbound and business process ... read Responsive Call Center reviews & insights

    $50 - $99/hr
    50 - 249
    Miami, United States
  • Visionary Solutions provides omni-channel BPO services for North American and European markets. Our Client Commitment: to deliver positive consumer experiences across all channels. Founded in Miami, Florida, Visionary Solutions boasts unlimited resources and a roster of qualified staff to achieve our clients'​ objectives. First established in 2006, Visionary Solutions is fueled by efficiency in systems, ... read Visionary Solutions reviews & insights

    Visionary Solutions provides omni-channel BPO services for North American and European markets. Our Client Commitment: ... read Visionary Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2010
    Miami, United States
  • We are passionate about the use of technology to meet your clients’ needs when they contact the call center. Service interruptions will lead to customer frustration and money loss to your enterprise. The key to assure uninterrupted service is the use of hosted solutions and / or regular system maintenance conducted by experts. AMX’s Technical ... read AMX Solutions reviews & insights

    We are passionate about the use of technology to meet your clients’ needs when they ... read AMX Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2011
    Miami, United States
  • We offer support to individuals, businesses – large and small – and non-profits. By support we mean providing you with a virtual assistant who is especially selected to meet your needs… whether it be invoicing, CRM, social media, travel planning, basic design, research, project management, lead generation, the list goes on… myVA360 is a completely ... read myVA360 reviews & insights

    We offer support to individuals, businesses – large and small – and non-profits. By support ... read myVA360 reviews & insights

    < $25/hr
    10 - 49
    Miami, United States
  • Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office in Florida, and one of the largest privately owned and managed centers in Jamaica. We pride ourselves on being innovators, and partnering with our clients to deliver exceptional solutions and create value. We integrate our highly talented workforce with best-in-class ... read Contax 360 reviews & insights

    Contax360 BPO Solutions is an onshore and nearshore Business Process Outsourcing Center, with an office ... read Contax 360 reviews & insights

    NA
    250 - 999
    2007
    Miami, United States
  • Imark Billing is an industry leader in Home Health and Hospice Billing Services. Empowering agencies with comprehensive revenue cycle management so you can focus on what you do best, Patient Care.

    Imark Billing is an industry leader in Home Health and Hospice Billing Services. Empowering agencies ... read Imark Billing reviews & insights

    NA
    2 - 9
    Miami, United States
  • SureCollect provides some of the most innovative and powerful solutions in the market today: online, and in real-time. Our CMS, HIPAA, and Meaningful Use Certified Electronic Solutions provide you with control, and give you and your staff complete access from any computer connected to the internet.

    SureCollect provides some of the most innovative and powerful solutions in the market today: online, ... read SureCollect reviews & insights

    NA
    2 - 9
    Miami, United States
  • We are a privately owned, family oriented Medical Billing Company that specializes in electronic filing of insurance claims, commercial insurance claims, patient billing, collections and much more. The owner was born in Habana Cuba and came to the United States in 1980 at the age of 8. She began Medical Billing in 1992 working for ... read Global Medical Billing Services reviews & insights

    We are a privately owned, family oriented Medical Billing Company that specializes in electronic filing ... read Global Medical Billing Services reviews & insights

    NA
    2 - 9
    Miami, United States
  • MCC is the billing service medical professionals and hospitals prefer. We have a professional and informed team of leaders with more than 25 years of experience in healthcare billing. We believe that quality medical billing requires human expertise, attention to detail, and persistence. Anything less is lost revenue. Medical Claims Consultants was founded to offer ... read Medical Claims Consultants reviews & insights

    MCC is the billing service medical professionals and hospitals prefer. We have a professional and ... read Medical Claims Consultants reviews & insights

    < $25/hr
    50 - 249
    1993
    Miami, United States
  • It is time once again for the weather to get not quite so hot here in South Florida and everything to be pumpkin spice flavored. The administration is also hard at work wrestling with the future of the Affordable Care Act and to a lesser extent health care as a whole. Be ready to roll ... read Miami Dade Medical Billing reviews & insights

    It is time once again for the weather to get not quite so hot here ... read Miami Dade Medical Billing reviews & insights

    NA
    2 - 9
    Miami, United States
  • Our goal is to provide fast and accurate claim processing without sacrificing service. We offer medical billing services and medical consulting services. DNA Billing has a highly personalized approach.

    Our goal is to provide fast and accurate claim processing without sacrificing service. We offer ... read DNA Billing reviews & insights

    NA
    2 - 9
    Miami, United States
  • Total Health Billing is a South Florida based Medical Billing, Coding, Credentialing and EHR company serving the Eastern United State. We are different because WE CARE! Our goal is simple, get our client paid on every claim, every time without delay and at the highest reimbursement rates available. We have built our business on the ... read Total Health Billing reviews & insights

    Total Health Billing is a South Florida based Medical Billing, Coding, Credentialing and EHR company ... read Total Health Billing reviews & insights

    NA
    2 - 9
    Miami, United States
  • We will never attempt to collect more than is permissible by law. We have advanced technology systems in place to follow-up on claims with the exact documentation that is required. Our highly trained and experienced medical billers strictly adhere to the Telephone Consumer Protection Act (TCPA), and HIPAA medical privacy laws. This reduces complaints, maintains ... read Medhealth Billing Services reviews & insights

    We will never attempt to collect more than is permissible by law. We have advanced ... read Medhealth Billing Services reviews & insights

    NA
    50 - 249
    Miami, United States
  • Welcome to Xpress Billing And Transcription Services, a distinguished leader in medical billing renowned for its outstanding revenue cycle management solutions and nationwide acclaim. With nearly a decade of industry experience and a dedicated team of professionals, we take pride in delivering top-tier services to healthcare providers nationwide. Our vast expertise spans various specialties and ... read Xpress Billing And Transcription Services reviews & insights

    Welcome to Xpress Billing And Transcription Services, a distinguished leader in medical billing renowned for ... read Xpress Billing And Transcription Services reviews & insights

    < $25/hr
    50 - 249
    2014
    Miami, United States
  • At Pro On Duty, we believe that great customer service starts with real human connection. We provide bilingual (English/Spanish) agents, integrated technology, and tailored support solutions to help businesses of all sizes deliver consistent, high-quality customer experiences. Whether you need inbound support, outbound sales, appointment scheduling, or full campaign management, our team becomes an extension ... read Pro On Duty reviews & insights

    At Pro On Duty, we believe that great customer service starts with real human connection. ... read Pro On Duty reviews & insights

    < $25/hr
    10 - 49
    2023
    Miami, United States
  • Iterum Connections is a full-service business process outsourcing (BPO) and customer experience (CX) provider with nearshore operations to the U.S. Iterum’s inbound and outbound call/contact center services include customer and patient support, collections, fraud prevention, GDS management, and many other forms of back-office support. Iterum serves a variety of industries, with special expertise serving health ... read Iterum Connections reviews & insights

    Iterum Connections is a full-service business process outsourcing (BPO) and customer experience (CX) provider with ... read Iterum Connections reviews & insights

    NA
    1,000 - 9,999
    2019
    Miami, United States
  • MDBC Pro: Your Trusted Partner for Efficient Medical Billing and End-to-End RCM Services With Innovative Healthcare Technology. Are you seeking comprehensive Revenue Cycle Management (RCM) solutions that deliver unmatched expertise without the hefty price tag? MDBC PRO is your trusted partner, providing top-tier medical billing services at rates starting as low as 3.5% of your ... read MDBC Pro reviews & insights

    MDBC Pro: Your Trusted Partner for Efficient Medical Billing and End-to-End RCM Services With Innovative ... read MDBC Pro reviews & insights

    < $25/hr
    50 - 249
    2015
    Miami, United States
  • Using AI Tools

    • ClaudeClaude

    Upcision is a performance-based B2B lead generation company. We deliver qualified leads to companies ranging from SMB to Fortune 500 on a strict cost-per-lead model: No retainers, no setup fees, no paying for anything that does not convert. Clients pay only for real, qualified leads delivered to their pipeline. We work across multiple verticals, including ... read Upcision reviews & insights

    Upcision is a performance-based B2B lead generation company. We deliver qualified leads to companies ranging ... read Upcision reviews & insights

    $300+/hr
    10 - 49
    2017
    Miami, United States

    Why Upcision?

    • Pay for results only
    • No retainers or up front costs
    • Measurable outcomes
  • Using AI Tools

    • ChatGPTChatGPT

    Big Leads helps B2B companies generate qualified meetings through LinkedIn outreach, cold email, SEO, and LLM visibility. The company combines automation with human-written messaging and managed sales conversations.

    Big Leads helps B2B companies generate qualified meetings through LinkedIn outreach, cold email, SEO, and ... read Big Leads reviews & insights

    $25 - $49/hr
    10 - 49
    2019
    Miami, United States

    Why Big Leads?

    • Human-written outbound
    • Managed sales conversations
    • SEO and LLM visibility
  • Using AI Tools

    • ChatGPTChatGPT

    The only CX Partner you need. BPO, Language Services, and AI Integration all under one roof, With our global network of multilingual agents, interpreters, and translators , Defrilex serves your customers 24/7 across any channel and in any language. Don't worry about the logistics of serving a diverse set of customers. We've already got it ... read DefrilexCX reviews & insights

    The only CX Partner you need. BPO, Language Services, and AI Integration all under one ... read DefrilexCX reviews & insights

    < $25/hr
    50 - 249
    2022
    Miami, United States

    Why DefrilexCX?

    • 24 7 Customer Support
    • Multilingual Service
    • Omnichannel Support
  • Medusind is focused on increasing the revenue and cash flow of medical practices with powerful technology and exceptional client service.Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff.

    Medusind is focused on increasing the revenue and cash flow of medical practices with powerful ... read Medusind reviews & insights

    $50 - $99/hr
    1,000 - 9,999
    2002
    Miami, United States
  • Using AI Tools

    • CanvaCanva

    We bridge enterprise-level BPO capabilities with the flexibility modern businesses demand — world-class bilingual talent + data-driven operations, delivering outcomes that move the needle.Prime Contact Group was founded in 2025 with a clear purpose: bridge the gap between enterprise-level BPO capabilities and the flexibility modern businesses demand.We built an operation that combines the talent and ... read Prime Contact Group reviews & insights

    We bridge enterprise-level BPO capabilities with the flexibility modern businesses demand — world-class bilingual talent ... read Prime Contact Group reviews & insights

    < $25/hr
    10 - 49
    2025
    Miami, United States

    Why Prime Contact Group?

    • Precision from day one
    • Speed to Deployment
    • Direct Leadership Access
  • Endicott Comm Inc was established in October of 2007. Our team is committed to the Answering Service and Contact Center industry and delivering what we promise. The purchase of smaller answering services comprises the company that Endicott has become. Client referrals as a result of ... read Endicott Call Centers reviews & insights

    Endicott Comm Inc was established in October of 2007. Our team is committed to the ... read Endicott Call Centers reviews & insights

    $100 - $149/hr
    50 - 249
    2007
    Miami, United States
    The quality of their employees answering the phones was poor. - Steve Ferringer
  • Rexcall is a specialized real estate lead generation company that provides custom cold calling, seller qualification, and data pulling services. We build dedicated teams tailored to the specific needs of wholesalers, investors, brokers, property managers, agencies, and real estate businesses, ensuring high-quality leads, stronger pipelines, and optimized conversions across every segment.

    Rexcall is a specialized real estate lead generation company that provides custom cold calling, seller ... read Rexcall Solutions LLC reviews & insights

    < $25/hr
    10 - 49
    2024
    Miami, United States
  • Signius Communications is a 100% US-based answering services and call center services company with 12 locations across the US. Our highly-trained staff is equipped with state-of-the-art technology to help ensure the outstanding quality of services that our customers have come to rely on. With Signius on your team, you can be confident that your business ... read Signius Communications reviews & insights

    Signius Communications is a 100% US-based answering services and call center services company with 12 ... read Signius Communications reviews & insights

    $50 - $99/hr
    50 - 249
    1994
    Miami, United States
  • As a small business with humble beginnings 25 years ago, I learned what it means to build a service one client at a time. Today - we continue to operate the same way. While taking calls as a summer job at fourteen years old, I immediately found my calling of connecting and helping people. This ... read America's Answering Service reviews & insights

    As a small business with humble beginnings 25 years ago, I learned what it means ... read America's Answering Service reviews & insights

    $25 - $49/hr
    10 - 49
    2008
    Miami, United States
  • AnswerHero™ is a nationwide leading answering service, providing high quality answering solutions to keep your business operating successfully. Our 24/7/365 operation, fully bilingual agents, and state of the art technology ensures that all your calls receive the highest quality of answering care and business class, solidify your company’s growth.

    AnswerHero™ is a nationwide leading answering service, providing high quality answering solutions to keep your ... read AnswerHero reviews & insights

    < $25/hr
    50 - 249
    2008
    Miami, United States
  • Jehan had a background with outsourcing for Fortune 500 Companies when he worked for Deloitte Consulting, we already had a leg up when looking for outsourced employees. We tested many different providers and settled on one that was able to give us customization options.

    Jehan had a background with outsourcing for Fortune 500 Companies when he worked for Deloitte ... read Noon Dalton reviews & insights

    < $25/hr
    2 - 9
    Miami, United States
  • SkyCom offers a wide variety of services including BPO, seat leasing, and a hybrid program which makes SkyCom unique in the industry. We have offices located in Central America: El Salvador and Guatemala, so we are an excellent near shore solution for any company! With direct flights from various cities in the United States, outsourced ... read SkyCom reviews & insights

    SkyCom offers a wide variety of services including BPO, seat leasing, and a hybrid program ... read SkyCom reviews & insights

    < $25/hr
    1,000 - 9,999
    2004
    Miami, United States
  • Virtual Employee Services is a Veteran Owned Business that specializes in Recruitment Process Outsourcing. We are a specialized low cost provider of Monthly Recruitment Services and Contingent Placements. VES partners with small-to-large corporations, in various industries and verticals to provide the best talent available in the marketplace. At VES, all our associates are fully Bi-lingual ... read Virtual Employee Services LLC reviews & insights

    Virtual Employee Services is a Veteran Owned Business that specializes in Recruitment Process Outsourcing. We ... read Virtual Employee Services LLC reviews & insights

    NA
    50 - 249
    2019
    Miami, United States
  • MedCal Inc. is a group management company that has been helping the medical industry grow and increase for over 17 years. By resolving insurance and patient claims one at a time, the firm has been working with medical groups and physical therapy centers to reduce their old account receivable. MedCal has established itself as a ... read MedCal Inc. reviews & insights

    MedCal Inc. is a group management company that has been helping the medical industry grow ... read MedCal Inc. reviews & insights

    NA
    2 - 9
    Miami, United States
  • Abridge IT Firm is an Internet Marketing and Design Agency focused on Lead Generation, Social Media Marketing, Email Marketing, Graphic Design, Web Design & Development and many more. It is the premier performance agency for different small and Medium-sized Businesses and Companies all over the world. Client Satisfaction is our prime objective and our goal ... read Abridge reviews & insights

    Abridge IT Firm is an Internet Marketing and Design Agency focused on Lead Generation, Social ... read Abridge reviews & insights

    < $25/hr
    Freelancer
    2018
    Miami, United States
  • Pivot X 💚 Swap, scale, and source your team like a pro. • Outsourcing & Offshoring • Global hiring and onboarding • Remote talents

    Pivot X 💚 Swap, scale, and source your team like a pro. • Outsourcing & ... read Pivot X USA reviews & insights

    NA
    10 - 49
    2025
    Miami, United States
  • Your Strategic Advisor For Customer Experience Success. InflowCX helps organizations like yours with the guidance, execution, and optimization of your customer engagement technologies. We provide a vendor-neutral approach to technology evaluation and competency with expertise that spans contact center, unified communications, workforce management, artificial intelligence, automation, analytics, and other key customer engagement technologies and services. ... read InflowCX reviews & insights

    Your Strategic Advisor For Customer Experience Success. InflowCX helps organizations like yours with the guidance, ... read InflowCX reviews & insights

    NA
    50 - 249
    1997
    Miami, United States
  • Built by entrepreneurs for entrepreneurs, Condor is an ROI-Driven Digital Marketing Agency. In a time when companies have so many digital initiatives they could pursue, we help them identify and execute those that will actually grow the business profitably. Our mission is to democratize digital marketing by proving its ROI. To do that we rely ... read Condor reviews & insights

    Built by entrepreneurs for entrepreneurs, Condor is an ROI-Driven Digital Marketing Agency. In a time ... read Condor reviews & insights

    $25 - $49/hr
    10 - 49
    Miami, United States
  • Using AI Tools

    • LovableLovable

    Testing Company is a quality-focused technology partner dedicated to delivering reliable software testing and quality assurance solutions for businesses worldwide. We help companies enhance the performance, security, and usability of their digital products through comprehensive manual and automated testing services.Our experienced team specializes in web, mobile, and software application testing, ensuring every product meets the ... read The Test13 reviews & insights

    Testing Company is a quality-focused technology partner dedicated to delivering reliable software testing and quality ... read The Test13 reviews & insights

    $100 - $149/hr
    250 - 999
    1999
    Miami, United States

    Why The Test13?

    • abc
    • xyz
    • 123
  • GO4 Technologies is a provider of managed IT services and support, network design, implementation and cloud backup based in Miami, Florida. Founded in 2009, we have successfully provided IT outsourcing support to small and medium sized businesses in Florida, California and the Caribbean

    GO4 Technologies is a provider of managed IT services and support, network design, implementation and ... read GO4 Technologies reviews & insights

    NA
    10 - 49
    2009
    Miami, United States
  • OS Solutions is a leading U.S.-based outsourcing partner offering wide-ranging business support including web and graphic design, software/apps, data entry, customer care, bookkeeping, and CAD services. Their skilled teams tailor scalable workflows across industries like e-commerce, healthcare, retail, and construction. With competitive pricing, strong data security, and customizable solutions, they streamline essential operations and let ... read OS Solutions reviews & insights

    OS Solutions is a leading U.S.-based outsourcing partner offering wide-ranging business support including web and ... read OS Solutions reviews & insights

    $25 - $49/hr
    10 - 49
    2020
    Miami, United States

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1 cities with the best Value Score for hiring.

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CityFirmsAvg RateAvg RatingValue ScoreAction
USMiami52$51/hr4.672View firms
USMiami
52 firms$51/hr4.6
Value Score72 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

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Cities with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Miami · $0-24/hr

16 firms in this tier - more than any other city, averaging 5.0 ★. Top picks: Solved Puzzle, MIXBS Inc, AnswerHero.

Mid-tier leader
Miami · $50-99/hr

3 firms in this tier - more than any other city. Top picks: Medusind, Responsive Call Center, Signius Communications.

Top tier leader
Miami · $150+/hr

1 firms in this tier - more than any other city. Top picks: Upcision.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

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Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms