Top Call Center Services in California
Goodfirms has reviewed 77 Call Center Services in California as of September 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, Los Angeles). Across the category, the median hourly rate is $25, median client rating is 4.8, and 32% of firms employ 50+ members. Explore the vetted Call Center Services in California companies below, compare their strengths, and connect with the provider best suited to your requirements.
Are you searching the internet looking for experienced call center services in California? The most fundamental element in vendor selection is research. Until you gather reliable data to assess any firm's capabilities, you will not find an ideal service partner that matches your business requirements. To make the best selection, you need to learn about the experience and core competency along with the experience of their previous clients. There are several call center companies in California. Hence, it is difficult to collect data on all such firms on all these various business aspects. It would be very beneficial to have access to a record that would help you with all the information required that supports your selection process.
Hence, Goodfirms has prepared the below directory keeping all the requirements of a business in view. Apart from listing the top-performing firms delivering outstanding call center outsourcing services in California, this directory also provides information such as project portfolio, focus area, experience, pricing model, and research scores. All this information will help you make a reasoned selection. Please feel free to browse through this categorized directory and hire the best call center service providers in California for your business.
Goodfirms has verified 77 Call Center Services in California - part of 1,628+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Outsourcing Services in California
Sponsored
Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Los Angeles, United StatesHugo is a good culture fit and has good value for cost
- AnonymousAnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights
NA250 - 9992003Acton, United StatesA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose MassoUsing AI Tools
Perplexity
Claude
Gemini
ChatGPT
Zapier
OBI Services stands among the best business process outsourcing companies, delivering virtual assistance, data entry, telemarketing, SaaS support, customer support, and chat support from the Philippines. As one of the trusted outsourcing BPO providers, it helps startups, solo entrepreneurs, and enterprises streamline operations while cutting ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017San Francisco, United StatesWorking with OBI Services was seamless, professional, and highly accurate.
- AnonymousWhy OBI Services LLC?
- Cost-effective outsourcing, flexible pricing model
- High accuracy and attention to detail.
- Strong communication and transparent workflow.
CallZent is at the forefront of transforming customer support through innovative, human-centric communication solutions. Our mission is to deliver unparalleled customer experiences that build loyalty and trust. Operating state-of-the-art contact centers in Tijuana and Hermosillo, Mexico. CallZent specializes in multilingual customer support, third-party verification, debt ... read CallZent reviews & insights
< $25/hr050 - 249San Diego, United StatesCallzent exceeded our expectations with their professionalism and responsivenes.
- Director at CollinsonLOAB Solutions is now ZAKFN Labs your premier Social Media Marketing Agency, specializing in SEO Search Optimization and Digital Marketing services. As a leading Lead Generation Agency what sets us apart: Proven Expertise: Years of driving measurable results. Tailored Strategies: Customized for your unique business ... read ZAKFN Labs reviews & insights
$25 - $49/hr10 - 492023Huntington Beach, United StatesProfessional, responsive, and delivered exactly what we needed—beyond expectations!
- Director at Morrison FoersterProviding top-notch Virtual Assistant services, Wing Assistant is one of the industry's best business process outsourcing (BPO) agencies. It caters to industry-wide requirements for virtual assistants from General and Admin VA to Sales, Outreach, and CSR VA. It can be the best growth partner for ... read Wing Assistant reviews & insights
< $25/hr10 - 492018Berkeley, United StatesGreat talent, highly recommend for staffing for assistants and content writers
- FounderV$ynergize is a highly experienced and ISO 27001-certified AI-driven Automation Enabled Outsourcing company. With a track record of serving 30+ Fortune 500 companies in over 15 countries, our diverse customer portfolio spans various industries such as BFSI, Healthcare, Telecommunication, E-commerce, and more. We specialize in ... read vsynergize reviews & insights
< $25/hr2 - 9San Francisco, United StatesA Collaborative Journey with VSYNEGIZE
- Managing DirectorAt Hartley and Associates, we understand how important your business communications are; so we continuously invest in our people, and our technology, to provide you with the best service possible.
$25 - $49/hr50 - 2491979Santa Rosa, United StatesAt SD&A, we put our clients first: we draw every plan, make every decision and take every action with our clients foremost in mind. We've proudly served the nonprofit community for over 30 years and generated over a billion dollars for our clients.
< $25/hr250 - 9991983Los Angeles, United StatesCall Tools has developed a cloud-based contact center solution that is designed to increase contact rates and accelerate sales revenue. Our software features include multiple ways to connect with customers and prospects while making it easy to monitor your team from anywhere with an internet connection.
< $25/hr10 - 492015San Francisco, United StatesCall Center Services International (CCSI) strives on a daily basis to be the world’s best valued based Call Center for companies seeking a near-shore solution.We are committed to creating good jobs for the community and building a great place to work through quality, growth collaboration and responsibility.
< $25/hr2 - 9San Jose, United StatesBarbara's Answering Service provides a variety of communication services that use high technology and best practices of this service industry. Apart from answering service calls, we offer on-call calendar service, integration service to your sales force as well as the capability to do digital call recording. You can have the ability to check and listen ... read Barbara's Answering reviews & insights
$25 - $49/hr10 - 491960Claremont, United StatesPromoCall helps U.S. companies establish and operate compliant nearshore call center operations, reducing labor and operational costs by 50–70%. Based just minutes from the U.S. border, PromoCall is a full-service BPO delivering high-performance customer engagement and back-office solutions exclusively for U.S. businesses. We specialize not only in supporting established companies, but also in partnering with ... read PromoCall Call Center reviews & insights
< $25/hr250 - 9992013Chula Vista, United StatesOmni Agent Solutions is the reinvention of the case administration service provider. The original Claims and Noticing Agent, Omni, has been at the forefront of case administration since 1970. Today, Omni's professional services and advanced new technology driven solutions are specifically focused on leveraging data and enhancing access for seamless integration with case professionals to ... read Omni Agent Solutions reviews & insights
< $25/hr2 - 9Woodland Hills, United StatesAlert Communications is a 45,000 square foot, 300 person legal only call center located in Camarillo, CA. Founded in 1965, Alert services thousands of attorneys and hundreds of legal marketing agencies across the nation. We have completed millions of new client intakes and helped with retainer e-signing for thousands of new clients with law firms ... read Alert Communications reviews & insights
$100 - $149/hr250 - 9991965Camarillo, United StatesLuth Research has been a market research leader since 1977 and continues to make groundbreaking advancements in next generation customer intelligence. Powered by ZQ Intelligence™ which passively captures the digital journeys of consumers across all devices, Luth creates the innovative technology and research methods required for businesses to thrive. From survey research to passively tracking ... read Luth Research reviews & insights
$50 - $99/hr250 - 9991977San Diego, United StatesEstablished by a team of professionals, Mr E-Sourcing prides itself in offering quality call center services to a wide variety of clients.
< $25/hr2 - 9Los Angeles, United StatesWelcome to App Maestros! We are excited to see you on our profile. We Build Affordable & Rapid Mobile Application Design. AppMestros is a leading digital technology service provider and consulting company enabling clients to create and execute strategies for digital transformation. We craft innovative, ... read App Maestros reviews & insights
$50 - $99/hr1,000 - 9,9992017Berkeley, United StatesThe app looked great and worked exactly how we wanted, with no bugs or delays.
- Brand ManagementCall Centers Now helps businesses to connect with reputable call centers, which provide inbound and outbound call center service. This can range from anything from after hours phone answering services to lead generation services.
< $25/hr10 - 492015Burbank, United StatesWe are a boutique BPO with nearshore sites in San Pedro Sula, Honduras and Sandy Bay Jamaica and one offshore site in Quezon City, Philippines. Our 3 sites consists of awesome family members that have a lot of talent and passion for what they do and we LOVE that. Collective Solution is about providing outstanding ... read Collective Solution reviews & insights
$150 - $199/hr250 - 9992010Los Angeles, United StatesTri-Community Answering Service has been serving the greater San Diego area since 1963, providing help to a multitude of businesses. We are the local answering service that understands your business, how to answer your customer's calls, and make all the necessary connections required to keep your business running smoothly. Our service is backed by the ... read Tri-Community Answering Service reviews & insights
$50 - $99/hr10 - 491963San Marcos, United StatesOne Contact Center is a Minority Owned Contact Center/BPO Company trusted by leading brands in solving complex problems. Fueled by our passion to make meaningful change, we empower women and a diversified workforce to create breakthrough outcomes in customer experience throughout customer’s Life-Cycles that improve Customer Happiness, Brand Loyalty and Retention while reducing your overall ... read One Contact Center reviews & insights
< $25/hr250 - 9992000Van Nuys, United StatesHigherRing, a B Corp and provider of US-based, white glove call center and back office services, is an innovative and smart choice to support brand-conscious companies in keeping their customers happy and satisfied. Founded by professional women with significant experience in call center development and management, education, private equity and advertising/marketing, HigherRing provides highly trained ... read HigherRing reviews & insights
< $25/hr50 - 2492017San Francisco, United StatesKathy Sisk Enterprises is developed around the expertise of it's president, Kathy Sisk. She has been in the telemarketing industry for over 30 years, and is considered one of the top trainers and consultants in the industry. KSE specializes in call center training, consulting, set up and re engineering, as well as recruitment, script development, ... read Kathy Sisk Enterprises reviews & insights
< $25/hr10 - 49Fresno, United States[24]7.ai™ customer engagement solutions use conversational artificial intelligence to understand customer intent, enabling companies to create personalized, predictive, and effortless customer experiences across all channels; attract and retain customers; boost agent productivity and satisfaction; and drive revenues while lowering costs. The world’s largest and most recognizable brands use [24]7.ai intent-driven technologies to serve several hundred ... read [24]7 AI reviews & insights
< $25/hr2 - 9San Jose, United StatesUsing AI Tools
Perplexity
Claude
ChatGPT
For over 14 years, Scenes City has helped businesses acquire, engage and convert customers through professional telemarketing, lead generation and customer engagement solutions.Combining experienced sales specialists, data-driven strategies and APAC-based contact centre capabilities, we create meaningful conversations that help businesses generate opportunities and grow revenue.
< $25/hr10 - 492012Los Angeles, United StatesWhy Scenes City Telesolutions?
- Singapore-Based Business With APAC Contact Centre
- Human-Powered Conversations Enhanced By Technology
- Flexible Solutions Built Around Your Goals
Neolynx is a leading provider of design, development, and optimization services for business solutions. We specialize in enhancing the effectiveness of marketing initiatives, product presentations, interactive transactions, customer relationship management, and everyday business procedures. Our focus is on delivering tangible, bottom-line results that drive growth and success However, at the heart of everything we do, ... read Neolynx reviews & insights
NA2 - 91999Glendale, United States8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations.
$100 - $149/hr1,000 - 9,9991987San Jose, United StatesTeleDirect provides on-demand software solutions unsurpassed in the contact center industry. Being the only on-demand contact center in the world, TeleDirect provides online scripting, reporting and lead delivery tools that incorporate your latest business needs in real time. We can help with your call script design, work flow and all the key pieces of information ... read TeleDirect Communications reviews & insights
$50 - $99/hr50 - 2491961Sacramento, United StatesUsing AI Tools
Claude
MedBPO360 provides medical billing, credentialing, and back-office outsourcing for healthcare organizations — from growing multi-provider practices to multi-facility health systems, MSOs, and ambulatory surgery centers. MedBPO360 works the same way whether you're a 12-provider practice or a multi-facility health system: every engagement gets a dedicated implementation team, not a single account manager split across dozens ... read MedBPO360 LLC reviews & insights
$25 - $49/hr10 - 492026Burbank, United StatesWhy MedBPO360 LLC?
- A dedicated implementation team.
- Full transparency no black box.
- No long term lock in.
THE TELEPHONE EXCHANGE With offices in Fresno and Turlock, California, The Exchange is the largest answering and paging service in the San Joaquin Valley. Our award-winning employees are trained to deliver prompt, professional, competent customer service for every client and are standing by to answer your calls 24 hours a day, 7 days a week, ... read Professional Exchange Service Corporation reviews & insights
$25 - $49/hr50 - 2491980Fresno, United StatesCall24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. Our proven, successful Call Center methodology begins by gaining a clear ... read Call24 Communications reviews & insights
$50 - $99/hr50 - 2491985Pleasant Hill, United StatesAward Winning Excellence – Our history of award-winning, 24 hour live call center services is due to our commitment to excellence in everything we do, every message we deliver, every call we take because EVERY CALL COUNTS. Since 1979, our reputation has been built upon the quality of work we deliver. Our strong attention to ... read Direct Line Tele Response reviews & insights
$100 - $149/hr50 - 2491979San Francisco, United StatesMSUSA is a company that is a family owned organization that started in 2005 as a full Call Center and Business Process Outsourcing service provider oversees. Incorporated in 2012 in California as a Service Disabled Veteran Owned Small Business, Minority Small Business Enterprise, and a Small Disadvantage Business. Through the years we have evolved and ... read Magellan USA reviews & insights
< $25/hr2 - 9Brisbane, United StatesConvoso: The Best D*mn Dialer for sales pros who mean business Since 2006, Convoso has been flipping the script in the outbound game, delivering an AI-powered sales platform that doesn't just help you grow—it helps you dominate. We’re not here to blend in; we’re here to stand out and help you do the same by ... read Convoso reviews & insights
NA250 - 9992006Woodland Hills, United StatesDirect Marketing Partners (DMP) is a B2B strategic marketing, consulting, and tele-services provider that specializes in building target databases and qualified sales lead pipelines to spec for B2B firms with a complex sales process.
< $25/hr10 - 491991Sacramento, United StatesTech-Synergy is a leading provider of voice transcription and BPO solutions to clients around the world. With our presence in the USA, India and Philippines, we offer cost-effective, high quality, reliable and efficient business solutions. Our range of services includes voice transcription, Data conversion & processing, and Finance and Accounting outsourcing. Our locations around the ... read Tech Synergy reviews & insights
< $25/hr2 - 9Riverside, United StatesTranspeed Communications is your link to a successful business, thriving in a globally competitive marketplace through professional outsourcing relationship. Transpeed Communications delivers quality strategic staffing services to different companies, major industries and agencies through dedicated staffing partnerships and workforce management solutions. Our company focuses on excellent performance in providing resources and systems to keep your ... read Transpeed Communications reviews & insights
$100 - $149/hr250 - 9992012Los Angeles, United StatesHIghPower call center is world renown near shore call center located in the heart of Tijuana minutes from the U.S border. Our team is bilingual, professional, and driven by performance goals. Our Call Center is second to none complete with a corporate structure and professional work environment. Our core business model is targeting expanding company’s ... read HighPower Call Center reviews & insights
$50 - $99/hr50 - 249Sherman Oaks, United StatesSuccessLink Outsourcing is your partner in future-ready enterprise solutions, offering more than tailored outsourcing services. In an era of rapid global economic and technological evolution, we empower businesses to anticipate and navigate potential changes and challenges with minimal disruption. Our commitment to excellence and innovation is evident in our extensive service offerings, encompassing customer service, ... read SuccessLink Outsourcing reviews & insights
< $25/hr50 - 2492024San Jose, United StatesUsing AI Tools
Claude
Startupr is an outbound lead generation partner for B2B startups and growth-stage companies that want a reliable, founder-quality sales pipeline without the cost and complexity of building an internal SDR org from scratch. We specialize in turning cold outbound into a real revenue channel. Our team manages every layer of the process: ideal customer profile ... read Startupr reviews & insights
< $25/hr10 - 492024Orange County, United StatesWhy Startupr?
- Performance-based pricing tied to real meetings
- Built for speed, ROI, and real pipeline
- Outbound systems that book qualified meetings
Phone Ware® is a full-service, 24/7, state-of-the-art, integrated call center; we offer a blended suite of solutions for programs that involve outbound and inbound calling, email, sales generation, and customer care interaction. With several decades of experience handling call center needs for clients just like you, we know what works to drive customer response, build ... read Phone Ware Inc reviews & insights
$100 - $149/hr250 - 9991977San Diego, United StatesTelecom, Inc. was founded in February 1993 and is a privately-held California corporation. We are a full service, Omni-Channel outsourced contact center offering a fully integrated program of today’s most efficient and effective customer service and sales solutions, customized to meet our client’s individual needs.
$50 - $99/hr50 - 2491993Oakland, United StatesCentral Communications is a family owned nationwide provider of call center services. With over 50 years experience from two locations in Riverside, and San Clemente, California. Central Communications is not your grandfather's answering service. Central Communications leverages the concept of live answering into innovative solutions for the business communications needs of today's business person providing ... read Central Communications reviews & insights
$50 - $99/hr50 - 2491950Riverside, United StatesClevertone's 100% secured integrated platform allows individuals and businesses to offload tasks instantly to a talented support staff.With our time-tested team of professionals, streamline your medical billing with accuracy, and peace of mind to secure your profitability. Our expert medical billing services will help you reduce pricing errors, minimize objections and rejections, and ultimately increase ... read Clevertone reviews & insights
$50 - $99/hr50 - 2492021Beaumont, United StatesWelcome to LaBell Exchange, one of the nation's leading providers of call center services. Established in 1975, LaBell Exchange is known for our commitment to personalized service and customer satisfaction. We understand running a business can be challenging, which is why it is our mission to help your business operate more efficiently by providing you ... read LaBell Exchange reviews & insights
< $25/hr2 - 9Santa Ana, United StatesAn answering service’s success depends on the success of your business. For over 40 years A-1 Gilbert Answering Service has been answering for businesses and helping companies grow. Our primary objective is to provide clients with a 24/7 telephone answering service tailored to suit their needs. We are committed to excellence in all of our ... read A-1 Gilbert Answering Service reviews & insights
< $25/hr2 - 91946Beverly Hills, United StatesFounded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and your business. You get the experience of an in-house receptionist, ... read Smith.ai reviews & insights
< $25/hr50 - 2492015Los Altos, United States
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