Azeon
United States HQFounded 2009
Deployment
Web-basediPhone/iPadMac
Overview
About Azeon
Azeon is an agentic AI product redefining customer support for the modern enterprise. Built to operate across voice, chat, and email, Azeon sits on top of your existing support stack as a powerful intelligence layer. It understands customer intent, retains conversation context, and reasons across interactions to deliver faster resolutions and fewer repeat issues — helping businesses build a more connected, efficient, and scalable support experience without replacing the tools they already trust.
At a glance
Software information
Industries served, licensing and the support Azeon provides.
Industries
- Consumer-goods
- Consumer-services
- Financial-services
- Retail
Licensing
- Proprietary
- Annual Subscription
- Quote Based
Support
- Live Chat
- Phone
- 24x7 Support
Training
- In-person
- Documentation
Languages (1)
English
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Azeon features
The full feature set, grouped by module.
Customer Service Software
- Alerts/Notifications
- Appointment Management
- Feedback Management
- Help Desk
- Knowledge Base
- Live Chat
- Response Templates
- Self-Service Portal
- Social Media Integration
- AI Features
Customer Success Software
- Account Management
- Alert/Notification
- Communication Management
- Customer Engagement
- Customer Lifecycle Management
- Reporting & Analytics
- Task Management
- AI Features
Customer Experience Software
- Action Management
- Customer Segmentation
- Dashboard
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting & Analytics
- Sentiment Analysis
- Survey/Poll Management
- Text Analysis
- Trend Analysis
- AI Features
AI Agent Builders
- Agent Creation & Management
- AI Training & Fine-Tuning
- Analytics & Reporting
- API & Webhook Support
- Machine Learning & Adaptive Learning
- Multi-Channel Deployment
- Multi-Language Support
- Natural Language Processing (NLP)
- Personalization & User Profiling
- Pre-Built Templates & Customization
- Security & Compliance Features
- Workflow Automation & Integrations
Plans
Azeon pricing
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Resolution Plan$0.89 / feautre
- Agent builder + workflow engine
- Knowledge base + reasoning layer
- 3 integrations
- 2 skills
- Live monitoring of conversations
- Audit logs and activity tracking
- Reporting and performance insights
- Human handover
- Governance and approvals
Works with
Integrations
Azeon connects with the tools your team already uses.
Media
Screenshots & video
