Mailchimp

All-In-One Marketing Automation Platform for Small Business

4.3 176 Reviews
Visit website
Write a Review
Unclaimed Profile
Mailchimp is the world's leading marketing automation platform. It helps businesses of all sizes find their audience, engage their customers, and build their brand. Mailchimp's CRM features allow businesses to get to know their audience and find new ways to market to them. The audience dashboard shows businesses pre-built segments, such as top locations, recent sources of growth, common tags, and even customer lifetime value (CLV).
Mailchimp
2001
United States
5 Industries
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Open Source
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training

Mailchimp Core Features

CRM

  • Calendar & Task
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Marketing Automation

  • A/B Testing
  • Analytics/ROI Tracking
  • Campaign Management
  • Customizable CTAs
  • Email Marketing
  • Google AdWords Visibility
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Email Marketing

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Subscriber Management

Social Media Marketing

  • Boosting
  • Campaign Management
  • Content Curation
  • Engagement
  • Multi-Account Management
  • Social Analytics

Social Media Management

  • Brand Tracking
  • Collaboration
  • Customer Engagement
  • Multi-Account Management
  • Social Media Monitoring

Email Management

  • Antivirus
  • Multiple Accounts
  • Routing
  • Whitelisting/Blacklisting

Survey

  • Analysis Tools
  • Automated Responses
  • Campaign Management
  • Email Marketing
  • Question Library
  • Skip Logic
  • Supports Multimedia
  • Survey Design

Mailchimp Pricing

Pricing Type

  • Free

Preferred Currency

  • USD ($)

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

Mailchimp Reviews

4.3 176 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Jennifer Leal Barrios

I love it!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

As an entrepreneur, Mailchimp has been a very useful tool to help me reach new customers, and keep in touch with my customers efficiently. The thing I like the most is the user friendly software, I am not an expert, and have tried others mailing software and nothing compares to MailChimp I strongly recommended it to anybody that is looking for a mailing system.

Stacy Caprio

Easy to compose

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

MailChimp is incredibly easy to use and I have to give it points for its intuitive drag and drop interface. While using it at my organization -  Deals Scoop, I found it very easy to compose beautiful emails using MailChimp, as well as very easy to view email statistics and edit lists. My main concern with MailChimp, and why I don't personally use it, is once your list reaches over 2K subscribers, you have to pay absurd amounts per month to have an account. It doesn't make any sense to use them unless your list is raking in cash each month, and even then I'd rather use a less expensive provider so my lists can be more profitable.

Brian Hathaway

Stay in touch the easy way

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

When you have a large and growing list of contacts, Mailchimp is a great platform for staying in touch with them. You can personalize your emails, and style them to match your personal brand. Highly recommend!

Jesse de Boer

Perfect tool for mailing, very feature rich

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Amazing tool with a very good drag & drop builder. Pricing can be a little steep with a big mailing list, but it's definitely worth it!
Mike Calabro

The leader in CRM

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp is known as the leader in email marketing but it might not be the best.

Easy To use

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Dr. Mike Golpa

Clunky and slower to use

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

As a professional who has used multiple software along with MailChimp, I think I'm a perfect fit for your article.

While using much software at G4 by Golpa, I found MailChimp was a bit easier to use. When it comes to email message templates, MailChimp wins hands down. Sometimes I also find MailChimp's data reporting, as clunky and slower to use. We've also found that delivery rates are opposed to somewhere around 80% with MailChimp. You can't communicate with people who never receive your emails.

Melanie Hartmann

It\'s relatively easy to use but it could use some improvements

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

The people at Creo Home Solutions are real estate investors who buy houses in Baltimore, MD and surrounding areas to fix-and-flip or rent. Mailchimp has been good overall but we do wish it was easier to place subscribers in multiple categories. We do enjoy that when resending emails, we can send them only to individuals who had not yet opened the email. This has significantly reduced our unsubscribe rate over other bulk email marketing platforms.

Shanna Howard

Brlliant Software

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Tim Brown

Easy to use marketing platform and I strongly recommend

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

The only experience at Hook Agency, I have is with MailChimp, but I can say that I have really gotten a lot of good use from their service. They have excellent customer service an really go the extra mile to make their platform user-friendly. If you are a business owner who wants an effective, yet easy to use marketing platform I strongly recommend mail chimp.

Wilmer Palma Gonzalez

Mailchimp is very effective at promoting advertising campaigns.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp offers an intuitive user interface that makes it possible for anyone to be able to handle it in a short time. It has several plans that adapt to the finances, size and requirements of each company. From a free plan that allows you to reach up to two thousand contacts per month to the premiums that allow you to reach thousands of users while offering other features that make Mailchimp a very complete application. In addition, it has a security system (OMNIVRE) that is constantly monitoring the entire system for errors that may affect our campaigns. Mailchimp really is very good. In general, so far we are doing very well with Mailchimp. I would just like the customer service to be more diligent when addressing any requirement. Sometimes they last up to 48 hours to solve a problem that needs solution at the moment. Since using Mailchimp, we have greatly increased the number of customers we serve. Each campaign arrives at its destination offering the best products, offers and services to our clientele. Currently social networks and email are fertile ground for advertising and without a doubt with Mailchimp we have managed to make a presence in this important area. Depending on the size of the company there are several plans that adapt to each need. If you still do not know Mailchimp and have some doubts on the WEB there is enough information to know more about this service. In the same way there is a free plan that can be of great help to know a little more about this software. I highly recommend Mailchimp to my colleagues. It is worth it and the results you will notice in a short time.

Jaime Chandra Kozlowski

Reliable and easy.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

MailChimp is my go-to contact management and newsletter system. It's easy, robust, and reliable.

Marty Balkema

Amazing

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Morgan Taylor

Not bad, but not necessarily good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp is perhaps more widely known. As a CMO of LetMeBank, I feel that Mailchimp does have a lot of templates and is pretty user-friendly, but it's a little more expensive and is pretty limited in terms of customization, especially for anyone more advanced.

Mailchimp would get a rating around 3, not bad, but not necessarily good.

Jason Lee

simple chimp

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

its really easy to use perfect for SMB and anyone without experience
This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.