Mailchimp

All-In-One Marketing Automation Platform for Small Business

4.3 176 Reviews
Visit website
Write a Review
Unclaimed Profile
Mailchimp is the world's leading marketing automation platform. It helps businesses of all sizes find their audience, engage their customers, and build their brand. Mailchimp's CRM features allow businesses to get to know their audience and find new ways to market to them. The audience dashboard shows businesses pre-built segments, such as top locations, recent sources of growth, common tags, and even customer lifetime value (CLV).
Mailchimp
2001
United States
5 Industries
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Open Source
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar

Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • Whitepapers
  • On-Site Training

Mailchimp Core Features

CRM

  • Calendar & Task
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Pipeline Management
  • Reporting
  • Sales Automation
  • Workflow Automation

Marketing Automation

  • A/B Testing
  • Analytics/ROI Tracking
  • Campaign Management
  • Customizable CTAs
  • Email Marketing
  • Google AdWords Visibility
  • Sales Intelligence
  • Search Marketing
  • Segmentation and Targeting
  • Social Marketing

Email Marketing

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Subscriber Management

Social Media Marketing

  • Boosting
  • Campaign Management
  • Content Curation
  • Engagement
  • Multi-Account Management
  • Social Analytics

Social Media Management

  • Brand Tracking
  • Collaboration
  • Customer Engagement
  • Multi-Account Management
  • Social Media Monitoring

Email Management

  • Antivirus
  • Multiple Accounts
  • Routing
  • Whitelisting/Blacklisting

Survey

  • Analysis Tools
  • Automated Responses
  • Campaign Management
  • Email Marketing
  • Question Library
  • Skip Logic
  • Supports Multimedia
  • Survey Design

Mailchimp Pricing

Pricing Type

  • Free

Preferred Currency

  • USD ($)

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

Mailchimp Reviews

4.3 176 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Jenny Weeden

Easy to use email automation tool!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

MailChimp is very easy to use from a design and automation standpoint. I can create emails that look good without much effort, and the results of the email sends are very clear. The one area that gets a little tricky is list segmentation, but after reading the help articles they have, segmenting was pretty easy.

Jason Janes

The 800 Pound Gorilla in Email Marketing

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp is the industry leader in Email Marketing, they basically integrate with everyone. Easy to setup, generous free plan and the recent addition of marketing automation is great. Only slight negative is their prices have increase a little over the last few years but I would still highly recommend as the continue to provide good value.

jeroni vinyet

The first one

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp was the first software that change the way to initiate the email marketing and continue being the best software to do that in continuos updates with new features.
John Brandy

Does a good job. I think Hubspot is more effective, though

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Does a good job. I think Hubspot is more effective, though

Rodrigo Ivn Camacho Arvizo

Great app for beginners

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

I recommend this app for everyone starting out on email marketing. It's easy, practical, efficient, and flexible, perfecto for your fist 0-100,000 subsribers.
Kathy Vaské  MBA

Good for Email Design, Poor for List Managment

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

My clients and I find Mailchimp list management to be non-intuitive. When you upload a "list" for a specific campaign, you don't realize you are duplicating contacts in Mailchimp. If you have "[email protected]" already in your Mailchimp because you sent her something two months ago, and now you decide to send her a new email along with others, so you upload your "campaign list" with her email in it, you will now have two contact records for [email protected]. Confusing to say the least.

Maciej Bembenista

A great one-stop shop for marketing

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Ram Khatake

It is a must have for a marketing team

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Sherm Stevens, Creative Marketing Genius

Very Solid Product, Always Improving

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

I've been using MailChimp for the better part of ten years? It's been a long time. I initially started using it because it was free but quickly signed up for a paid account to be able to send more emails and maintain a larger list. I also use MC for email marketing for my clients. It's one of the best tools to send out mass emails to your list, and doesn't restrict being able to import a large list quickly. I also like that it ties in nicely with WordPress websites in giving us the ability to capture subscribers easily. All in all a great product. I'll continue using it for a long time.

Mark Rueckert

Great Product

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

It is easy to use, has great designs, and is super customizable. This has everything you'd need for email marketing!
Tomasz Mieczkowski

My go-to newsletter platform

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

With a very powerful API and a fantastic design platform, Mailchimp is my main choice for sending out newsletters. I have adapted it in multiple systems, some with over 500k subscribers, and Mailchimp is the only platform that was able to serve this type of audience within a reasonable time difference, while other platforms out there might need a full day to process such request. If you are planning to grow your audience, don't get stuck with something that won't scale. Mailchimp is the way to go.

Sebastian Hovv

Complex and not so good

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Lucas Laurent

The best Freemium for mailing

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Mailchimp have a solid platform that solves your basic problems with mailing, integrated partners, mailing customization and a great server that make your personal mails look bad. For advance techniques in mailing it's a little harder to use, and i prefer to use another solution focused on my problem. Overall it´s a great tool for short/mid mailing lists.

Saad Sufian

Send out collection of emails in one go

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

John Ostler

Pretty good, the tool just works

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Share it on

Review Summary

Pros: Easy to integrate, easy to build templates

Cons: It's limited to email pretty much and it's hard to get the analytics out

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.