Top Call Center Services in Canada
Are you looking to hire call center services in Canada offering comprehensive services? Customer service is one of the areas that contribute to the whole customer experience. A business needs scalability and flexibility of operations, covering all potential engagement channels, self-service and automation, and intelligence and analytics for continuous improvement to deliver the best experience. Working with an experienced and technically inclined service provider can help you elevate your service level in delivering a seamless customer experience. While searching for call center companies in Canada, you must work with someone who can act as your business extension while operating with complete accountability.
GoodFirms has prepared an exhaustive directory to help you find such a reliable expert for your business. This directory’s unique feature is research scores for the top-performing call center service providers in Canada. These research scores help you determine the quality, reliability, and ability of these firms. The research scores complemented with information such as company content, project portfolio, market penetration, focus area, and verified reviews make this directory all you need to make an informed business decision. Browse through this categorized directory today to hire the best call center outsourcing services in Canada with rich industry experience.
List of Call Center Outsourcing Services in Canada
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CANADIAN CALL CENTER. OFFSHORE WAGES.
Scalable Outsourcing is a mixed inbound and outbound premium call-center outsourcing enterprise with locations in the Philippines and India. We design and implement full call-center solutions for businesses looking for cost-effective quality services. Our executive team is composed of top Network Engineers, Experienced Human Resource Managers, and Customer Service Experts. Since ... read Scalable Outsourcing reviews & insights
< $25/hr10 - 492017Ottawa, Canada100% BPO Services17% Call Center Services -
24/7 people focused business growth solutions
You do many jobs and it’s difficult to find time to do it all and grow your service business. ServiceForge receptionists and technology will give you time to focus on what matters: growth. ServiceForge is built for all types of commercial and residential contractors. Our services, tools, and software integrations ... read ServiceForge reviews & insights
NA50 - 2492023Toronto, Canada100% BPO Services16% Call Center Services -
Customer service solutions
Founded in 2005, OC Communications Group Inc. is a mid-size, BPO (Business Process Outsourcing) solutions provider focused on delivering added value for our clients at each touch point along the customer journey. Our strength is in our ability to develop customized customer engagement solutions designed to be an extension of ... read One Contact reviews & insights
< $25/hr2 - 92005Toronto, Canada80% BPO Services30% Call Center Services -
Your Calls Answered By Award-Winning Service
Select Call Centre has been serving the North American market for 50 years! At our core, we are focused on providing high quality customer service to and for our clients. Our Always Live service ensures that a friendly and informed voice is ready to serve whoever is on the other ... read Select Call Centre reviews & insights
$50 - $99/hr50 - 2491969Edmonton, Canada50% BPO Services50% Call Center Services -
LIVE CALL ANSWERING FOR YOUR CUSTOMERS
TAS-Page has been handling inbound calls for clients across Canada for over 60 years. Our contact center operates 24 hours a day, 7 days a week, 365 days a year. Our experienced live phone agents have literally saved lives by providing clear, direct phone support services. The wide range of ... read TAS-PAGE reviews & insights
NA2 - 9Peterborough, Canada50% BPO Services50% Call Center Services -
Creativity is thinking up new things.
MSi is a leader in the development of data-driven solutions which enable corporations to create long-term business value, growth, and profitability. Using our solutions, our clients are able to optimize the value of their corporate data and create a competitive advantage in the marketplace. MSi solutions enable companies to reduce ... read MSi Corp reviews & insights
< $25/hr250 - 9991998Ottawa, Canada50% BPO Services50% Call Center Services -
Customer Contact Center & Bilingual Call Center
For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients.Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients.We use our expertise and the feedback collected from our agents to continuously improve our services.We are ... read Gexel Telecom reviews & insights
$100 - $149/hr250 - 9991988Montreal, Canada100% BPO Services10% Call Center Services -
Customer Service,Call center & Business Solutions.
We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services. We help clients accelerate revenue growth, ... read Interact BPO reviews & insights
< $25/hr2 - 92010Ottawa, Canada100% BPO Services10% Call Center Services -
Optimize Your Core, We Manage the Contact.
Established in 2024, Qallus JSR Inc. is a premium outsourcing solutions provider headquartered in Toronto, with extensive operations in India. Although we are a new company, our team boasts over 7 years of experience working in Telecommunications, Travel, Healthcare, and E-commerce industries. This extensive background allows us to deliver exceptional ... read Qallus Jsr Inc. reviews & insights
NA10 - 492024Toronto, Canada100% BPO Services10% Call Center Services -
Contact Centres
SureCall is a 24.7.365 outsourced multimedia contact center that is set apart by state of the art technology, flexible architecture, and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more than just a contact center we ... read SureCall reviews & insights
$25 - $49/hr10 - 491979Calgary, Canada80% BPO Services20% Call Center Services -
A customer contact management service provider.
Edge Marketing & Research is a customer contact management service provider based Ontario, Canada. We provide our clients with a full range of marketing solutions that include inbound and outbound call services, live chat, digital advertising and analytics. Edge has been in business for over 20 years, and our team ... read Edge Marketing & Research reviews & insights
< $25/hr2 - 9Mississauga, Canada80% BPO Services20% Call Center Services -
Sweet IT solutions for a connected world!
Our focus here at Networkcherry is the health of your IT infrastructure. We are here to provide complete IT solutions from the ground up and manage and maintain the technology lifeblood of your business. Your happiness is our success.We do pretty much everything IT related from A to Z, but ... read Networkcherry reviews & insights
< $25/hr2 - 9Richmond, Canada35% BPO Services50% Call Center Services -
Work Smarter Not Harder
Providing Quality Answering Services since 1993! At Big Sky Call Centers, we care about your clients and your calls. Big Sky Call Centers has consistently delivered top-quality services to our Calgary clients for the past 15 years. Our state-of-the-art systems insure that your calls are delivered to us 24 hours ... read Big Sky Call Centers Inc. reviews & insights
$50 - $99/hr10 - 491993Calgary, Canada50% BPO Services30% Call Center Services -
Your Partner In Customer Care.
Intercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries across North America. For over two decades, our business has provided a wide range of custom-designed answering services and monitoring solutions that are as unique as your business. Led by a leadership team with years ... read Intercon Messaging Inc. reviews & insights
NA10 - 491996Drayton Valley, Canada50% BPO Services30% Call Center Services -
EMERGENCY COMMUNICATIONS & CALL CENTRE SOLUTIONS
The CommAlert Group offers emergency communication services and call centre solutions. Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs. Our core services include: • Emergency monitoring, answering and mass notifications. • Work alone, safety and tracking. • Call answering and virtual assistant ... read The CommAlert Group reviews & insights
< $25/hr10 - 49Edmonton, Canada50% BPO Services25% Call Center Services -
Real people, real answers.
AnswerPlus is a 24/7, inbound Call Center specializing in Customer Service & Virtual Reception solutions. Not your typical answering service AnswerPlus takes pride in having a unique and award winning approach to Customer Service. Our answering service and call center design team becomes fully versed on each client’s desired outcome ... read AnswerPlus reviews & insights
$50 - $99/hr250 - 9991961Toronto, Canada50% BPO Services20% Call Center Services -
Evolving Industries
ImporioTech is an IT firm that offers high value software & digital solutions to clients across the globe. We ensure success of our clients and partners, by providing them highly optimize IT solutions specifically designed for them.
$25 - $49/hr2 - 92018Oakville, Canada5% BPO Services50% Call Center Services -
Industry Leader of Call Center Services
Global Empire Corporation is the industry leader in call center outsourcing services. We are a cutting-edge leader in the contact service vertical. We handle some of the most recognizable names in business today. We offer reliability, high security, and unsurpassed cost savings to our clients.
< $25/hr250 - 9991999Edmonton, Canada50% BPO Services10% Call Center Services -
Trusted partner for optimized business operations
Prohub BPO is a leading international Business Process Outsourcing (BPO) company offering a comprehensive suite of solutions to empower your business. We provide expert support to handle customer service, logistics, IT support, back-office operations, and more, so you can focus on what matters most - your core business activities. Our ... read Prohub BPO reviews & insights
NA10 - 492023Mississauga, Canada50% BPO Services9% Call Center Services -
Transforming Business.
Teknokraft, through its team of experienced Finance Professionals, endeavors to TRANSFORM the way small to mid-sized organizations conduct their businesses in terms of their financials. The financial professionals at Teknokraft carry a wide range of knowledge and expertise in Financial Planning and Analysis in Fortune 50 companies - they are here ... read Teknokraft reviews & insights
< $25/hr2 - 92013Mississauga, Canada25% BPO Services25% Call Center Services -
We are fast paced BPO
NCRi is a full-service provider of Business Process Outsourcing services, offering comprehensive support to every stage of the customer lifecycle. Our flexible and adaptable teams, whether in Canada, nearshore, or offshore, are highly skilled experts in customer service, negotiation, and selling. They are backed up by state-of-the-art technology and an ... read NCRi reviews & insights
NA50 - 2492008Mississauga, Canada25% BPO Services25% Call Center Services -
Outsourcing Services Provider Canada
NCRi’s core focus is on developing digitalization transformation strategies, that enrich the customer experience, improve efficiency, mitigate risk, increase compliance, and control costs for our clients including Fortune 500 since 2008.
$25 - $49/hr50 - 2492011Mississauga, Canada25% BPO Services25% Call Center Services -
Innovation - Talent - Excellence
FlairsTech is an international IT and Software Services company with over 1000 employees in five (5) offices on three (3) continents supporting thousands of projects. Over 100 global organizations in North America, Europe, the Middle East, and Australia rely on us daily for our Software Development, BPO / Customer Operations, ... read FlairsTech reviews & insights
< $25/hr1,000 - 9,9992010Saint-Laurent, Canada30% BPO Services20% Call Center Services -
A Full-Service Digital Marketing & BPO Company
Your Ultimate Digital Marketing - SEO - PPC -SMM & BPO Solutions Partner Vivid Zone is a global outsourcing, digital marketing services, Innovation engineering & enterprise software solutions company helping growth stage cos, venture-backed startups + scale-ups, and Industries on their journey towards digital transformation. Vivid Zone is on a ... read Vivid Zone reviews & insights
$25 - $49/hr10 - 492021Oakville, Canada30% BPO Services20% Call Center Services -
Professional Digitalization
With multiple years of experience, we are digital company driven to offer outstanding technology related solutions. Zrafted aspires to enhance the growth and productivity of organizations around the world.
$25 - $49/hr10 - 492015Toronto, Canada40% BPO Services10% Call Center Services -
Creative Content Development Agency
Information (content) is what you communicate to your prospects, be it an email, a graphic post, a video clip, or in any other format. We are Google’s Certified Content Management and Digital Marketing agency. We create, execute, strategize, manage, and market visual, animated, and text-based content to hunt the customers ... read Information Process Solutions and Services reviews & insights
NA50 - 2492021Ottawa, Canada10% BPO Services15% Call Center Services -
Remote IT Support & Cloud Consulting Services
01 Remote is a managed service provider, offering remote IT support and cloud consulting services to professional service firms, as well as other small and medium businesses, in the Greater Toronto Area. We help our clients with their digital transformation projects, manage and secure their network, while providing tech support ... read 01 Remote Inc. reviews & insights
NA2 - 92020Mississauga, Canada10% BPO Services10% Call Center Services
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