Top Call Center Services in Canada
Are you looking to hire call center services in Canada offering comprehensive services? Customer service is one of the areas that contribute to the whole customer experience. A business needs scalability and flexibility of operations, covering all potential engagement channels, self-service and automation, and intelligence and analytics for continuous improvement to deliver the best experience. Working with an experienced and technically inclined service provider can help you elevate your service level in delivering a seamless customer experience. While searching for call center companies in Canada, you must work with someone who can act as your business extension while operating with complete accountability.
Goodfirms has prepared an exhaustive directory to help you find such a reliable expert for your business. This directory’s unique feature is research scores for the top-performing call center service providers in Canada. These research scores help you determine the quality, reliability, and ability of these firms. The research scores complemented with information such as company content, project portfolio, market penetration, focus area, and verified reviews make this directory all you need to make an informed business decision. Browse through this categorized directory today to hire the best call center outsourcing services in Canada with rich industry experience.
List of Call Center Outsourcing Services in Canada
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Best in Class Customer Service Agents available globally Offering Phone Support, Online chat, SMS/Text and Social Media Messaging Solutions Cost effective and efficient solutions depending on your budget and needs One-Stop integration options available: we can implement our own software and ticketing solutions
NA10 - 49Toronto, Canada -
CALLS is a premier provider of customer service and telemarketing solutions with over 29 years of experience in Mexico and a strong international presence in Canada, the Philippines, Colombia, and the United States. We serve a diverse range of international customers and business partners, offering support in Spanish, English, French, and Portuguese. Our services are ... read WW CALLS Canada reviews & insights
$25 - $49/hr2 - 9Hamilton, Canada -
Scalable Outsourcing is a mixed inbound and outbound premium call-center outsourcing enterprise with locations in the Philippines and India. We design and implement full call-center solutions for businesses looking for cost-effective quality services. Our executive team is composed of top Network Engineers, Experienced Human Resource Managers, and Customer Service Experts. Since Scalable Outsourcing caters to clientele ... read Scalable Outsourcing reviews & insights
< $25/hr10 - 492017Ottawa, Canada -
Founded in 2005, OC Communications Group Inc. is a mid-size, BPO (Business Process Outsourcing) solutions provider focused on delivering added value for our clients at each touch point along the customer journey. Our strength is in our ability to develop customized customer engagement solutions designed to be an extension of your operations. This ensures complete ... read One Contact reviews & insights
< $25/hr2 - 92005Toronto, Canada -
Select Call Centre has been serving the North American market for 50 years! At our core, we are focused on providing high quality customer service to and for our clients. Our Always Live service ensures that a friendly and informed voice is ready to serve whoever is on the other end of the line, whenever ... read Select Call Centre reviews & insights
$50 - $99/hr50 - 2491969Edmonton, Canada -
TAS-Page has been handling inbound calls for clients across Canada for over 60 years. Our contact center operates 24 hours a day, 7 days a week, 365 days a year. Our experienced live phone agents have literally saved lives by providing clear, direct phone support services. The wide range of answering services we offer are ... read TAS-PAGE reviews & insights
NA2 - 9Peterborough, Canada -
MSi is a leader in the development of data-driven solutions which enable corporations to create long-term business value, growth, and profitability. Using our solutions, our clients are able to optimize the value of their corporate data and create a competitive advantage in the marketplace. MSi solutions enable companies to reduce costs, optimize performance, and gain ... read MSi Corp reviews & insights
< $25/hr250 - 9991998Ottawa, Canada -
At Lunas, we're driven by our mission to help startups and SMBs achieve sustainable growth through outsourced sales and lead generation. We provide dedicated sales teams and proven lead generation systems that build predictable, recurring revenue for your business. We believe education matters as much as execution, which sets us apart from typical outsourced sales ... read Lunas Consulting reviews & insights
NA10 - 492021Toronto, Canada -
For over 15 years, Gexel aims at developing strategic partnerships and collaborations with its clients.Our consultative approach is based on analyzing and understanding not only your business needs but also those of your clients.We use our expertise and the feedback collected from our agents to continuously improve our services.We are the client experience specialists. Whether ... read Gexel Telecom reviews & insights
$100 - $149/hr250 - 9991988Montreal, Canada -
We are a Canada based, global provider of customized outsourcing solutions and proprietary technology to small and medium sized businesses. With an existing employee base , our domain expertise and breadth of services encompass Contact Center / BPO, Software Technology and Managed IT Services. We help clients accelerate revenue growth, improve operational effectiveness and dramatically ... read Interact BPO reviews & insights
< $25/hr2 - 92010Ottawa, Canada -
SureCall is a 24.7.365 outsourced multimedia contact center that is set apart by state of the art technology, flexible architecture, and streamlined programs. We are leaders in the industry and have received several awards and recognition for our service excellence. We are much more than just a contact center we truly are a specialized assistance ... read SureCall reviews & insights
$25 - $49/hr10 - 491979Calgary, Canada -
Edge Marketing & Research is a customer contact management service provider based Ontario, Canada. We provide our clients with a full range of marketing solutions that include inbound and outbound call services, live chat, digital advertising and analytics. Edge has been in business for over 20 years, and our team of professionals has been awarded ... read Edge Marketing & Research reviews & insights
< $25/hr2 - 9Mississauga, Canada -
Our focus here at Networkcherry is the health of your IT infrastructure. We are here to provide complete IT solutions from the ground up and manage and maintain the technology lifeblood of your business. Your happiness is our success.We do pretty much everything IT related from A to Z, but for further details we suggest ... read Networkcherry reviews & insights
< $25/hr2 - 9Richmond, Canada -
Providing Quality Answering Services since 1993! At Big Sky Call Centers, we care about your clients and your calls. Big Sky Call Centers has consistently delivered top-quality services to our Calgary clients for the past 15 years. Our state-of-the-art systems insure that your calls are delivered to us 24 hours a day, 365 days a ... read Big Sky Call Centers Inc. reviews & insights
$50 - $99/hr10 - 491993Calgary, Canada -
Intercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries across North America. For over two decades, our business has provided a wide range of custom-designed answering services and monitoring solutions that are as unique as your business. Led by a leadership team with years of experience, we believe in ... read Intercon Messaging Inc. reviews & insights
NA10 - 491996Drayton Valley, Canada -
The CommAlert Group offers emergency communication services and call centre solutions. Our highly trained technicians, proven processes and advanced technology allow us to accommodate your specific needs. Our core services include: • Emergency monitoring, answering and mass notifications. • Work alone, safety and tracking. • Call answering and virtual assistant services. EMERGENCY COMMUNICATION SERVICES: Our ... read The CommAlert Group reviews & insights
< $25/hr10 - 49Edmonton, Canada -
Proudly Canadian-owned and operated, AnswerPlus has delivered award-winning 24/7 call answering services for over 60 years. Our services included outsourced call handling, urgent call dispatch, appointment scheduling, and bilingual contact centre services in English and French. With seven offices and virtual receptionists nationwide, we've become the go-to choice for businesses seeking faster, more reliable customer ... read AnswerPlus reviews & insights
< $25/hr250 - 9991961Hamilton, Canada -
ImporioTech is an IT firm that offers high value software & digital solutions to clients across the globe. We ensure success of our clients and partners, by providing them highly optimize IT solutions specifically designed for them.
$25 - $49/hr2 - 92018Oakville, Canada -
Global Empire Corporation is the industry leader in call center outsourcing services. We are a cutting-edge leader in the contact service vertical. We handle some of the most recognizable names in business today. We offer reliability, high security, and unsurpassed cost savings to our clients.
< $25/hr250 - 9991999Edmonton, Canada -
Prohub BPO is a leading international Business Process Outsourcing (BPO) company offering a comprehensive suite of solutions to empower your business. We provide expert support to handle customer service, logistics, IT support, back-office operations, and more, so you can focus on what matters most - your core business activities. Our team of experienced professionals is ... read Prohub BPO reviews & insights
NA10 - 492023Mississauga, Canada -
Teknokraft, through its team of experienced Finance Professionals, endeavors to TRANSFORM the way small to mid-sized organizations conduct their businesses in terms of their financials. The financial professionals at Teknokraft carry a wide range of knowledge and expertise in Financial Planning and Analysis in Fortune 50 companies - they are here to help smaller players in ... read Teknokraft reviews & insights
< $25/hr2 - 92013Mississauga, Canada -
NCRi is a full-service provider of Business Process Outsourcing services, offering comprehensive support to every stage of the customer lifecycle. Our flexible and adaptable teams, whether in Canada, nearshore, or offshore, are highly skilled experts in customer service, negotiation, and selling. They are backed up by state-of-the-art technology and an engaged, responsive, and supportive management ... read NCRi reviews & insights
NA50 - 2492008Mississauga, Canada -
NCRi’s core focus is on developing digitalization transformation strategies, that enrich the customer experience, improve efficiency, mitigate risk, increase compliance, and control costs for our clients including Fortune 500 since 2008.
$25 - $49/hr50 - 2492011Mississauga, Canada -
FlairsTech is a global Technology-Driven Managed Services Provider built on Innovation, Talent, and Excellence. With over 1,000 experts across five offices in North America, Europe, and Africa we support a network of more than 100 partners worldwide. Software Development & Analytics • Software Development • Application Maintenance and Mondernization • Data Analytics & AI Dev ... read FlairsTech reviews & insights
< $25/hr1,000 - 9,9992010Saint-Laurent, Canada -
Founded in 1995, Pathway Communications specializes in providing innovative and cost-effective IT and communication solutions for businesses of all sizes. Rooted in Canada, we offer a wide range of services, including Managed IT Services, Cybersecurity Solutions, Data Center, Cloud, Colocation, Voice, Data, and Internet, to help our clients stay connected and operate securely in today’s ... read Pathway Communications reviews & insights
$150 - $199/hr50 - 2491995Victoria, Canada -
With multiple years of experience, we are digital company driven to offer outstanding technology related solutions. Zrafted aspires to enhance the growth and productivity of organizations around the world.
$25 - $49/hr10 - 492015Toronto, Canada -
01 Remote is a managed service provider, offering remote IT support and cloud consulting services to professional service firms, as well as other small and medium businesses, in the Greater Toronto Area. We help our clients with their digital transformation projects, manage and secure their network, while providing tech support to their employees, both onsite ... read 01 Remote Inc. reviews & insights
NA2 - 92020Mississauga, Canada
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