Top Call Center Services in Canada
Are you looking to hire call center services in Canada offering comprehensive services? Customer service is one of the areas that contribute to the whole customer experience. A business needs scalability and flexibility of operations, covering all potential engagement channels, self-service and automation, and intelligence and analytics for continuous improvement to deliver the best experience. Working with an experienced and technically inclined service provider can help you elevate your service level in delivering a seamless customer experience. While searching for call center companies in Canada, you must work with someone who can act as your business extension while operating with complete accountability.
Goodfirms has prepared an exhaustive directory to help you find such a reliable expert for your business. This directory’s unique feature is research scores for the top-performing call center service providers in Canada. These research scores help you determine the quality, reliability, and ability of these firms. The research scores complemented with information such as company content, project portfolio, market penetration, focus area, and verified reviews make this directory all you need to make an informed business decision. Browse through this categorized directory today to hire the best call center outsourcing services in Canada with rich industry experience.
List of Call Center Outsourcing Services in Canada
-
Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Toronto, CanadaIt is impressive how easy they are to work with
- Anonymous -
Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. Designed for the service ... read AnswerForce reviews & insights
NA250 - 9992003Toronto, CanadaOverall, they perform well. All interactions are conducted online, and they consistently respond promptly to submitted tickets, usually within an eight-hour workday.
- Anonymous -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Toronto, CanadaOBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
- General Partner at Inturact Capital -
SalesNash is a top-rated lead generation company based in Canada but providing their prospecting and sales development services across 18 countries in North America and Europe. Other areas of expertise this company has include Virtual Assistants, Recruitment, Appointment Setting, Inbound Marketing, etc.
< $25/hr50 - 2492018Ottawa, CanadaDMT delivered exactly what we needed
- Anonymous -
Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.
< $25/hr50 - 2492009Oakville, CanadaBringing us to the Next Level
- Atif Gagguturu, Marketing & Customer Acquisition for Banking & Finance Software at BankStride -
Over the past 15 years we have earned a reputation as being one of the best outsourced contact centre providers in Canada, specializing in voice and digital services. With continuous investments in technology and people, our goal is to provide the best brand experience to your customers and give deep insights about them to you.
< $25/hr2 - 92002Toronto, Canada -
Designed with our clients in mind we are a friendly and professional company that focuses on companies and corporate organizational efficiency, productivity, growth, and profitability. We were founded in 1997, and have grown and flourished since then, taking our experiences and lessons learned and sharing them with our customers.
< $25/hr250 - 9991997Hamilton, Canada -
Octacom Limited provides outsourced electronic Document and Data Management solutions and Document Scanning and Imaging services that are designed to reduce costs and improve business processes.Octacom is an enterprise software and services company focused on document and data management solutions that enable our clients to streamline their business processes and ensure mission-critical documents are always ... read Octacom reviews & insights
< $25/hr50 - 2491976Richmond Hill, Canada -
S&P Data is a leading North America contact center group. We have multiple, right-sided contact center facilities located throughout the US and Canada. No off-shore call centers for us. Our centers are state-of-the-art. They are large enough to justify a major investment in technology yet small enough to sustain our unique culture.
< $25/hr1,000 - 9,9992006Hamilton, Canada -
We understand how personal your business or business unit is to you. You are responsible for managing Profit and Loss. You have a responsibility to cut costs, reduce time frames and exceed forecasted revenue goals. There are competitors who are gaining market share or have surpassed you in the past year. Clients and customers are ... read BOG reviews & insights
< $25/hr2 - 9Scarborough, Canada -
For over 20 years viiz has provided legacy voice services on behalf of our customers. What sets us apart is our broad and always growing voice services portfolio: Directory Assistance, Operator Services, MRS and IP Relay, Call Intercept, Emergency Call Center, N11 Call Routing, SmartPhone Applications, LEC/Direct/Clearinghouse Billing Services and Customer Care delivered from a ... read viiz Communications reviews & insights
< $25/hr250 - 9992000Calgary, Canada -
Jump Contact Center 24/7 365 Omni-channel service. We are a local Call Center in Calgary and we specialize in 24/7 Call Answering, Virtual Reception, Live Webchat and Social Media Message Chat services. We pride ourselves in understanding that a business needs to give great customer service and always be available to close any potential sales leads.
< $25/hr2 - 9Calgary, Canada -
Miratel is a Toronto based, 24 x 7 inbound and outbound contact centre and mail house specializing in nonprofit fundraising services such as telephone fundraising, lottery fundraising, online fundraising, donation caging and a variety of other donor relationship management services
< $25/hr250 - 9992000Toronto, Canada -
RPJ Atlantic Technologies have been a pioneer in providing quality services related to transcription works which centers around the categories like medical, general, students research and legal. We are based in Toronto and have been in the industry 2003. We provide professional transcription services with superior quality at competitive prices. We also offer different types ... read RPJ reviews & insights
< $25/hr2 - 9Scarborough, Canada -
For an organisation to achieve its goals, there needs to be proper planning, supervision, coordination, record keeping, and facility maintenance. These are the basic responsibilities of our virtual administrative managers. With Primecs you can be sure to get these online services, and others, for your company. Our major aim is to help businesses build, grow ... read Primecs reviews & insights
< $25/hr2 - 9Montreal, Canada -
Managing over 20 million customer interactions annually, our team of 10,000 skilled professionals across Canada and the Philippines provides seamless voice and digital support in both English and Canadian French. NQX is Canada's largest and best contact center outsourcing provider. Our tech expertise covers the complete cycle of digital product development and integration. We help your ... read NQX reviews & insights
NA10000+1999Laval, Canada -
RIT Ads, leading and best SEO and Digital Marketing company. Since 2005, We have helped thousands of clients generating millions of leads and calls. Our clients trust us. Try RIT Ads Today! Best for your business to get future-ready. LEARN Digital, EARN Digital, BE Digital is our motto and our client trusts us. We have ... read RIT Ads Inc. reviews & insights
$50 - $99/hr10 - 492005Vancouver, CanadaWorking with RIT Ads Inc. is really Good, Professional and profitable
- Digi Reviews -
MeloTel provides Voice Over Internet Service as a Hosted solution. If your priority is to work with an experienced company that excels in professionalism, offers incomparable service, appreciates speed, accuracy and cost-effectiveness, we are the right choice. We stand apart from other service providers in a number of ways.
< $25/hr10 - 492009Toronto, Canada -
Extend Communications is leading edge in Ontario call centre technology. We provide inbound call centre and telephone answering services as well as emergency dispatch contracts to various corporate clients across Ontario and throughout other regions of Canada and the USA. Our call centre operations are based in Brantford Ontario, an hours drive west of Toronto, ... read Extend Communications reviews & insights
$50 - $99/hr50 - 2491956Brantford, Canada -
Connections Call Center was established in 1990 to service Squamish B.C.’s, telephone answering service needs. The strong service ethics of the owner Lillian Lyle and co-director Trish McMaster brought immediate growth to the company. Understanding that technology would play a huge part in the success of Connections Call Center, Lil sought out a system that ... read Connections Call Center reviews & insights
< $25/hr10 - 49Vancouver, Canada -
Cititel launched in 1991 at Edmonton, Alberta. We started with a passion for delivering information in a professional manner to the mobile workforce—and our appetite for excellence never wavered. Instead, we kept upping the ante by introducing new cutting-edge technology for small to large-sized business. With help from our senior leadership team, Cititel expanded its ... read Cititel reviews & insights
< $25/hr10 - 491991Edmonton, Canada -
Managing your evolving business needs is key to achieving sustained growth. With Innovation Networks, industry-specific IT professionals, we’re not guessing, we understand exactly what steps are important to the health of your business. A company that doesn’t have our experience will not be able to tailor solutions to your specific business problems or provide you ... read Innovation Networks reviews & insights
< $25/hr2 - 9British Columbia, Canada -
At Accounting Bridge we know that you are the kind of person who wants to be an owner, not an operator. To be that way, you need to run your business with numbers. Numbers that are reliable and consistent. You need financials, fast. The problem is that accountants prepare financials for taxes. These numbers are ... read Accounting Bridge reviews & insights
$50 - $99/hr2 - 92016Vancouver, Canada -
Beyond The Call is a global business process outsourcing (BPO) company that empowers businesses through smart, scalable, and people-first solutions. We specialize in a wide range of services designed to enhance operational efficiency, customer satisfaction, and digital presence—all while reducing costs. With a client-centric approach and deep industry experience, we help companies grow by becoming ... read Beyond The Call reviews & insights
< $25/hr10 - 492018Markham, Canada -
Callnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin and Cantonese and English call centers services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong ... read Callnovo reviews & insights
< $25/hr1,000 - 9,9992004Markham, Canada -
At VOXDATA provide us since 1995 for services of call centers in outsourcing 24 24-hour, seven days a week, for any need related to frontline customer relationships. To date, we have successfully executed over 400 calling programs .
< $25/hr250 - 9991995Montreal, Canada -
With ID Impact, you benefit from a complete team that molds to your organization. You have a call center manager and a team of telephone sales experts available. We have the size and the resources to adapt to your needs, whether permanent, partial or ad hoc. From strategy to execution, we are there for you.
< $25/hr10 - 492003Montreal, Canada -
Our Founders chose the name "Integrity Leads" for a very specific reason. They believe that a lead generation company should do exactly what they are supposed to do, honestly, and keep their commitments. With our Double checked and verified process, as well as our guaranteed meeting programs, we don't ask clients to trust us - ... read Integrity Leads reviews & insights
< $25/hr2 - 9Etobicoke, Canada -
Customer experience of things is what we’re all about. Thinking outside the box and our relentless effort to advance the standard is the very fabric of Call Center Guys. A lot of companies can take or make a call, our focus is to live where your customers live. Customers expect anything, at anytime, from anywhere. ... read Call Center Guys reviews & insights
< $25/hr50 - 2492015Markham, Canada -
Since 2009, 3C Contact Services has been providing inbound call center services, outsourced inbound call support, inbound answering service, and inbound appointment setting for businesses across Canada and the USA. We provide state-of-the-art contact center solutions designed to provide our clients with the greatest level of support in customer service and customer retention. We know ... read 3C Contact Services reviews & insights
NA50 - 2492009Markham, Canada -
Welcome to EmpireOne Contact Center, where we turn every customer interaction into a meaningful experience. Connect anywhere with our exceptional support for a seamless customer experience.EmpireOne Global Solutions Inc. offers a wide array of customizable, scalable, and flexible contact center options, designed to meet the challenges of larger and growing organizations.
< $25/hr50 - 2492012Toronto, Canada -
Norbell is a full call center (telephone answering) outsourcing service provider company in Toronto. We are one of the largest 24x7 call center outsourcing service provider companies in North America. As a call center oursourcing company (Business Process Outsourcing firm) in Canada we provide all type of tele sales services, tele marketing services and tele ... read Norbell reviews & insights
NA10 - 49Richmond Hill, Canada -
TELUP is a BPO and a Contact Center Services Company helping enterprise of all size in their tasks such as prospecting, appointments setting, sales, customer retention and front office outsourcing task by providing them with dedicated well-trained professionals. Your life’s work, powered by our life’s work
NA10 - 492006Montreal, Canada -
We are thrilled to announce that Connect6 Group has been honored as one of Canada's top-growing companies in 2023 by The Globe and Mail. This prestigious recognition is a testament to our unwavering commitment to innovation, excellence, and client satisfaction.At Connect6 Group, we have always strived to push the boundaries, challenge the status quo, and ... read Connect6 Group reviews & insights
$25 - $49/hr2 - 9Markham, Canada -
At rethinkCX, we craft tailored customer experience (CX) strategies to drive loyalty and growth in 2025 and beyond. Our expert consultants use data-driven insights to transform how you connect with customers—without the jargon. Whether you’re refining interactions or building a standout CX culture, we’re here to make it happen. Book a free 30-minute consultation to ... read rethinkCX reviews & insights
NA2 - 92024Toronto, Canada -
Welcome to the world of digital domination! As the leading SEO Company in Toronto, Variance Marketing is here to skyrocket your online presence. Our team of experts is dedicated to delivering top-notch SEO services that will take your business to new heights. With our proven strategies and competitive rates, we guarantee results in under 90 ... read Variance Marketing reviews & insights
< $25/hr2 - 9Toronto, Canada -
ID Impact is an inside sales services firm that provides demand generation and B2B telemarketing across North America and Western Europe. Since 2003, the company has been conducting appointment setting, inside sales consulting, direct sales and outbound/inbound call campaigns for companies of all sizes from a wide range of industries. Tailoring each and every campaign ... read ID IMPACT Company reviews & insights
< $25/hr10 - 492003Montreal, Canada -
We, at Singh IT Solutions believe that the secret recipe to one’s success is personalized strategy and effective communication. For this reason, we take the time to carefully collaborate with each and every one of our clients to completely comprehend their particular needs and objectives. By doing this, we are able to create customized IT ... read SinghIT reviews & insights
$50 - $99/hr2 - 92022Peterborough, Canada -
We’re a leading Canadian Business Process Outsourcer (BPO) solutions provider with a proven track record of delivering end-to-end B2B (business to business) and B2C (business to consumer) contact solutions for many of the largest Canadian corporations in the Financial Services, Telecommunications, Retail, and Manufacturing sectors.
< $25/hr250 - 9992007Montreal, Canada -
Instant Salesforce is a trusted tele marketing company offering professional solutions to enhance customer engagement and maximize your business potential.
NA10 - 492000Toronto, CanadaWhy Instant Salesforce Inc.?
- Enhance performance with sales marketing
- Drive conversions with expert outsourced
- Instant Salesforce provides professional outsource
-
Rezolves BPO, a leading provider of business process outsourcing services, optimizes online visibility with a robust backlink strategy. Focused on keyword-rich on-page content, our site offers valuable insights into BPO services. Engaging in guest posting, we collaborate with industry blogs, sharing high-quality content and securing backlinks. Social media is leveraged to promote shareable content, fostering ... read Rezolves reviews & insights
NA10 - 492022Oakville, Canada -
Digitap is a name that combines the digital technology with advancement. The company was founded to make the digital marketing an easy platform to be accessed by all. We started with the idea of making the benefits of digital marketing familiar with all and are continuing with the same concept of marking the beginning ... read Digitap Technologies reviews & insights
< $25/hr10 - 49Mississauga, Canada -
CanadaDirect is a leading integrated marketing solutions provider with 30 years of proven experience. CanadaDirect is an end-to-end partner of choice for many multinational Canadian brands in contact center sales solutions, and affinity marketing services. CanadaDirect helps organizations create positive brand experiences that engage customers to deliver measurable results, profitability and customer loyalty. CanadaDirect has ... read CanadaDirect reviews & insights
$50 - $99/hr50 - 2491987Dorval, Canada -
Since 1926, Gatestone & Co. has been providing Customer Contact Center and Business Process Outsourcing (BPO) solutions to a variety of markets globally.We offer fully-integrated multilingual Contact Center facilities operating 24/7 x 365, located in North America, Central and Latin America and Asia. We have made tremendous investment in our technologies and process innovations to ... read Gatestone & Co. reviews & insights
< $25/hr1,000 - 9,9991978Montreal, Canada -
effective Call Center services for the purposes of generating sales, business leads, and event attendance. We offer a host of innovative messaging solutions that include: Voice, Fax and Email broadcasting Voicecasting, Voicemail Courier, Pollcast, and Voicemail Relay Unique Business-to-Consumer and Business-to-Business marketing tools Computer telephony services and marketing solutions for the business sector Communication software ... read Voice Logic reviews & insights
NA10 - 491996Toronto, Canada -
AnswerNet offers a huge selection of Call Centre Services, which can enhance your Telephone Answering Service, replace or supplement your in-house staff, or outsource many business tasks completely, saving you time and money. Imagine, you can take and process orders, take payments, do billing, make appointments, have a 24-hour receptionist, send text messages, manage email ... read Answer Net reviews & insights
NA10 - 49Toronto, Canada -
Quality lies at the heart of your success and hence ours. Simpro’s foundation is based on quality first as it is the only sustainable business model with your customers. We offer full service Call Center and Business Process Outsourcing (BPO) solutions in multiple languages across multiple verticals in worldwide strategic locations. Our BPO services offer a ... read Simpro Solutions reviews & insights
NA10 - 49Toronto, Canada -
Since 1998, Groupe Marketing International has been helping companies accelerate their growth, thanks to a set of comprehensive outsourcing services such as telemarketing, customer service, call center, business development, relationship marketing, administrative support and logistics. your operations, specialized digital customer service solutions and more. With a long experience in multi-platform customer relations, GMI develops, tests ... read Groupe Marketing International reviews & insights
$50 - $99/hr50 - 2491998Laval, Canada
Confused about which partner to choose?
Let our experts study your requirements and send a curated list of trusted companies.
Get a shortlist- 1
- 2
Why Trust Goodfirms
Goodfirms is the world’s leading reviews and ratings company featuring 110,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.
Humanly-Vetted Client Reviews
Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.
Data-Driven Rankings
Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.
Global Trust & Recognition
Goodfirms is trusted by 110,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.
Transparency In Detail
From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.
Trending insights from Goodfirms
Valuable insights from top experts accelerate decision-making.
Is E-commerce BPO Right for Your Business? A Balanced Outsourcing Guide for 2026
This article explains everything you need to know about eCommerce BPOs and whether it is right for your business or not. It is a blanaced outsourcing guide for 2026 that will help you select the right BPO company for your eCommerce processes.
What are the Qualities to Look for in a Lead Generation Company?
Generating leads that convert is the biggest quality of the best lead generation service provider. This article gives you a guideline to help you find the best lead generation company for your business.
Top 10 Tips for Outsourcing Your Customer Support
Here are the tips to understand how to make your customer support function efficient.