Top Call Center Services in Texas
Goodfirms has reviewed 53 Call Center Services in Texas as of September 2026. The top-ranked firm is Hugo (4.9 stars, 16 verified reviews, < $25/hr, founded 2017, Austin). Across the category, the median hourly rate is $37, median client rating is 4.8, and 35% of firms employ 50+ members. Explore the vetted Call Center Services in Texas companies below, compare their strengths, and connect with the provider best suited to your requirements.
While hiring call center services in Texas, you must also look for value-added services offered by them that can help your business. Apart from standard customer support, other services that call centers provide today include order-taking, cross-selling and upselling, helpdesk solutions, and surveys. While some of these services directly affect your operational goals, others are meant to develop insights to strengthen your marketing efforts. You must choose call center companies in Texas that offer services matching your business requirements. The solutions must also be scalable to meet your needs, so budget does not arise as an issue.
Goodfirms understands what a business needs from a service provider. Hence, the below directory of top-performing call center outsourcing services in Texas has been prepared by Goodfirms using its market intelligence. The most interesting aspect of this directory is the research work based on the quality, reliability, and ability of the listed firms. The performance of these firms based on these parameters has been translated into research scores and rankings to help you refine your search for an ideal service partner. Please explore this comprehensive list of premier firms and hire the best call center service providers in Texas that meet your professional standards.
Goodfirms has verified 53 Call Center Services in Texas - part of 1,628+ Call Centers Services Companies, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Call Center Outsourcing Services in Texas
Sponsored
Since its founding, Hugo has built a reputation as a top BPO company and trusted BPO services provider, partnering with disruptive startups and iconic brands worldwide on customer care, data, and community support. A 3,800+ strong, university-educated workforce spans SE Asia, Africa, and the Americas, ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Austin, United StatesHugo is a good culture fit and has good value for cost
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SupportYourApp ranks among the top BPO companies in the world, delivering AI-powered customer support, technical support, and CX services to 250+ clients across 30+ countries since 2010. As a trusted BPO service provider, it offers omnichannel, scalable support in 60+ languages, backed by ISO/IEC 27001 ... read SupportYourApp reviews & insights
< $25/hr1,000 - 9,9992010Austin, United StatesSupportYourApp delivers professional, personalized customer support that has helped improve both customer satisfaction and retention.
- AnonymousWhy SupportYourApp?
- PCI DSS Certified Level L1 and Level L2 Provider
- ISO IEC 27001 Certification
- GDPR-, CCPA-, and HIPAA-compliance
AnswerForce is among the best BPO companies in the world, offering call and chat answering, virtual reception, live chat, and appointment scheduling for the service industry. As a trusted BPO solutions company, it delivers 24/7/365 support through real people—never bots—backed by seamless CRM integrations. Part ... read AnswerForce reviews & insights
NA250 - 9992003Abilene, United StatesA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose MassoVserve Ebusiness Solutions is among the trusted business process outsourcing firms, delivering supply chain, procurement, eCommerce, and digital marketing support through scalable offshore teams. Since 2004, it has grown into one of the best outsourcing companies, serving Fortune 500 enterprises, distributors, and retailers with 1000+ ... read Vserve Ebusiness Solutions reviews & insights
< $25/hr250 - 9992004Austin, United StatesStrong technical expertise and proactive development support
- DirectorIdeasUnlimited is a global support services provider with 12 years of experience in delivering 24/7/365 call center services and virtual assistant services. Having worked with over one thousand (1000+) clients in various industries, IdeasUnlimited is perfectly positioned to take care of all your support services, ... read IdeasUnlimited reviews & insights
< $25/hr50 - 2492010Sugar Land, United StatesReliable support that helps us stay focused on clients.
- Founder President and CEOThe backbone of our company's history is sales consulting. Our leadership and operations team has worked with hundreds of CEOs and business leaders across several B2B industries to help solve complex sales problems, improve the performance of their sales teams, implement sales tools and systems, ... read Insource Leads reviews & insights
$100 - $149/hr10 - 49Houston, United StatesLots of promises but little results
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IR Solutions, established in 2019 with its headquarters in Islamabad, Pakistan, and branches in Turkey, UAE, and the USA, is a leading force in the IT industry, offering innovative technology services worldwide. Our commitment is to empower businesses with transformative solutions, leveraging innovation, efficiency, and ... read IR Solutions reviews & insights
$25 - $49/hr50 - 2492019Austin, United StatesIR Solutions delivered a smooth, professional website that met all expectations successfully.
- Managing DirectorWhy IR Solutions?
- End-to-end AI, Mobile, Web & Blockchain experts
- Flexible dedicated teams
- Scalable, fast and reliable delivery
Oveana, a Santana Group company and certified minority business enterprise, provides business process outsourcing (BPO) services, contact center services and business process improvement consulting services to its customers. Oveana’s resources help companies conduct business faster, smarter and more profitably.
< $25/hr50 - 2492013San Antonio, United StatesAs a leader in revenue generation for small businesses for over 13 years, our goal is to connect companies across various industries with high quality, true-intent prospects. We provide a marketing model that propels business growth. For business buyers, we help them find reputable local suppliers for their business needs.
< $25/hr10 - 492006Austin, United StatesAt Tegility, we scale our approach to fit your needs, exploring deep insights to define clear goals. We execute with precision, involving you at every step, and continuously iterate based on real-time feedback for maximum impact. It's agile, efficient, and built for success.
$150 - $199/hr50 - 2492024Austin, United StatesVery Happy Their Good Service!
- CO- FounderReadyOne Industries opposes any form of prostitution and related activities because these activities are inherently harmful, dehumanizing, and contribute to human trafficking. No employee nor any ReadyOne Industries consultant, contractor, subcontractor, vendor or supplier shall be involved in the following activities: trafficking in persons, soliciting or obtaining prostitution or any commercial sex act or using ... read ReadyOne Industries reviews & insights
$150 - $199/hr1,000 - 9,999El Paso, United StatesWith our 24/7/365 contact center and alarm monitoring central station, CRC has merged the benefits of personalized service with the efficiencies provided by technologically advanced computer and telephony systems. At CRC, we pride ourselves on Focusing on the Human Side of Technology®. Focusing on the Human Side of Technology means more than having live agents ... read CRC reviews & insights
$50 - $99/hr50 - 2491992Abilene, United StatesSouthwest Answering Service is a privately-owned telephone answering and call center service company. While we offer nationwide coverage, we specialize in live, local answering service agents for our California customers. We’re able to serve a wide range of industries because our exceptional dedication to customer care, responsiveness and attention to detail enables us to handle ... read Southwest Answering Service reviews & insights
$25 - $49/hr2 - 9San Antonio, United StatesSolvo is a professional service organization created to help companies like yours to optimize their workforce efforts, increase profitability, reduce HR risks, and offer peace of mind with proven results and a great partnership. Our employees are hungry for success and highly motivated. Our clients appreciate our work ethic, professionalism, and the relationships cultivated over ... read Solvo Global reviews & insights
$25 - $49/hr2 - 92018Tomball, United StatesUsing AI Tools
GitHub Copilot
Plivo is a cloud communications company that provides APIs and communication infrastructure for voice calling, messaging, customer engagement, and authentication services. Its platform enables businesses and developers to integrate SMS, voice, verification, and communication workflows into web and mobile applications.The company supports a range of use cases including customer support, notifications, two-factor authentication, automated communication ... read Plivo reviews & insights
NA50 - 2492011Austin, United StatesWhy Plivo?
- Provides APIs for voice, messaging, and authentica
- Supports scalable cloud-based communication workfl
- Offers tools for customer engagement, notification
The Call Center Doctors provide complete contact center solutions—from staffing and training to predictive dialing, CRM integration, and quality control. We build high-performance teams, optimize workflows, and deliver detailed, reporting, ensuring your business achieves maximum productivity, better conversions, and measurable growth with every call.
NA1,000 - 9,9992021Houston, United StatesSound Telecom brands your phones, enables you to deliver superior customer service, and helps companies grow their business by developing customized telecom solutions. Established in 1986, Sound Telecom is a nationwide provider of telephone answering services, inbound and outbound call center programs, cloud-based phone systems, and unified communications on a 24/7/365 basis with US agents.
< $25/hr50 - 2491986Houston, United StatesContinuum Global Solutions ('CGS") is a leading omni-channel contact center solutions provider. CGS provides text, chat, email, and voice services. Continuum serves Fortune-1000 clients globally.
< $25/hr10000+2018Dallas, United StatesAt Connectica Solutions, our main focus is to help you “Connect”. Connect with your customers, your employees, providers and partners using the most efficient communication channels and the latest technology to your advantage.
$50 - $99/hr250 - 9992009Houston, United StatesTeelink was started in response to an ever increasing need of High quality low cost Business Process Outsourcing services that could cater to the needs of UK, USA & Australia based companies with Call Centre,Service Management and Back Office Solution
< $25/hr2 - 9Dallas, United StatesTrachMar offers a full suite of print and call center services for both public and private sector clients. While our strength lies in integrating communication channels such as voice, direct mail, email and chat into a single solution, we understand some clients simply need help with one of these services. Whether we are managing a ... read TrachMar reviews & insights
< $25/hr2 - 9Austin, United StatesWe know direct response marketing because we are marketers ourselves. With over 16 years in the direct response and online industry, Steve has started and grown many 7 and 8 figured DR businesses – some are multi year Inc 5000 fast growth companies. Not only can we handle your entire back office, we can help ... read BE FULFILLED SYSTEMS reviews & insights
< $25/hr2 - 9Allen, United StatesApollo Answering Service: Serving Businesses of All Shapes and Sizes Since 1996 Elevating business communication with modern tech, dedicated receptionists, and 24/7 availability: Apollo, where innovation meets personal connection Rooted in tradition yet always embracing the future, Apollo Answering Service remains dedicated to streamlining communication and boosting customer satisfaction with exceptional service quality.
$50 - $99/hr10 - 491966Houston, United StatesWe provide high value / high touch contact center services that include customer service, technical support, employee help desk, inbound and outbound sales and order management. Our outsourcing solutions encompass the depth of talent and experience to create optimum efficiencies and a distinct competitive advantage. Our scalable offerings provide the people, processes, and technology required ... read ContactWorks reviews & insights
< $25/hr50 - 2492004Austin, United StatesUsing AI Tools
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Optimum Service Solutions is a consulting and operations firm with 25+ years of experience across financial services, transportation, and collections. We help organizations strengthen compliance frameworks, optimize collections and recovery operations, and implement secure, role-based systems. Our team partners with consulting firms and enterprises to deliver vetted, compliance-first solutions for assignments that demand regulatory rigor ... read Optimum Service Solutions reviews & insights
$150 - $199/hr10 - 492023Southlake, United StatesWhy Optimum Service Solutions?
- Deep transportation operations specialists
- FTC & regulatory compliance built into every step
- Proven debt recovery & process optimization
Bold Sales Solutions - Affiliate of Dallas Lighthouse for the Blind is a sales and customer service outsourcing company based out of Dallas, TX. We are Built On Leadership Development, and it is our high level of accountability and honest client relationships that are the cornerstones of our business practice. We are a cost-effective outsourcing ... read Bold Sales Solutions reviews & insights
$25 - $49/hr10 - 49Richardson, United StatesEtech Global Services, headquartered in Nacogdoches, Texas and with branches in Lufkin, Dallas, Texas, West Palm Beach, Florida, Jamaica and India, is a leading provider of customer engagement solutions for many of the world’s most trusted brands. They trust Etech with their most precious assets – their customers. Why? Because Etech’s commitment to continuous improvement, ... read Etech Global Services reviews & insights
$25 - $49/hr1,000 - 9,9992003Nacogdoches, United StatesYou've built the next big thing! You're already disruptive in your space. But oh yeah, someone has to take care of all of those questions you're going to get. And your users are social and your online reputation is crucial. mindStart solutions are as individual as your company. We provide outstanding technical, billing, and ... read mindStart Solutions reviews & insights
$100 - $149/hr50 - 2492000Austin, United StatesDunlap Marketing provides business-to-business appointment setting and lead generation services. Additionally we provide survey/research services, database development and acquisition, and event promotion. Many of our clients retain us as their inbound solution as a way to pre-qualify sales opportunities. Our business model is very traditional as we only staff W2 employees and all of them ... read Dunlap Marketing reviews & insights
$50 - $99/hr10 - 491996Houston, United StatesUsing AI Tools
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2CanTalks is a B2B BPO providing outsourced sales, lead generation, appointment setting, and customer care services. Built by sales leaders with 20+ years of enterprise experience from SAP, Adobe, and Spryker, we deploy trained SDRs, appointment setters, and customer care agents in weeks, not months. Our services include cold calling, outbound prospecting, fractional sales leadership, ... read 2CanTalks reviews & insights
$25 - $49/hr50 - 2492020Austin, United StatesWhy 2CanTalks?
- 20 years enterprise sales leadership
- high client retention rate
- Deploy trained teams in weeks, not months
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Omnixo Group LLC is a U.S.-registered customer support and Business Process Outsourcing (BPO) company based in Dallas, Texas. We partner with U.S. and Canadian businesses to deliver premium, seamless, and cost-effective outsourcing solutions.We provide 24/7 coverage across multiple communication channels, ensuring your customers always receive top-tier care from dedicated, C1-level English-fluent agents.What Makes Us Different:U.S. ... read Omnixo Group LLC reviews & insights
< $25/hr2 - 92024Dallas, United StatesWhy Omnixo Group LLC?
- U.S.based accountability, one simple contract
- Dedicated agents trained only on your business
- Cut support costs 60 percent with zero quality los
Telvista is a premier provider of contact solutions that drive customer loyalty and create competitive advantage for our clients. With our highly trained staff of support professionals, we deliver superior service that protects and promotes our clients' brands in the traditional channels and we are specialists in social media.
< $25/hr1,000 - 9,9991997Dallas, United StatesCantumtech Billing offers a flexible portfolio of medical billing services ranging from simple follow-ups to comprehensive revenue cycle management without disrupting the existing processes of your practice.Our mission is therefore to increase your revenue by following up on any claims, denials, resubmissions and rejections, further coming up with the best professional and technical advice to ... read Cantum Tech reviews & insights
NA50 - 249Houston, United StatesSecure Medical Billing Company Partner with us for expert billing solutions that reduce costs, improve collections, ensure compliance, and support your practice around the clock. Secure Medical Billing Company provides multi-specialty medical billing and revenue cycle management (RCM) with a certified team of ICD-10 coders and billing professionals. Our goal is to enhance your financial ... read Secure Medical Billing Company reviews & insights
NA10 - 492010Austin, United StatesOnQ Global, Inc. is a U.S.-headquartered Global Business Services (GBS) company committed to elevating global labor with technology solutions. We operate across three specialized pillars: QHealth (healthcare), QTech (technology), and QSolve (diverse industries including finance, education, retail, and more). With major hub offices in Panama, Kenya, and India, OnQ Global delivers seamless multilingual support through ... read OnQ Global reviews & insights
$50 - $99/hr250 - 9992024Houston, United StatesUsing AI Tools
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Welcome to RCMByte, a trusted medical billing and healthcare consultancy company headquartered in Austin, Texas. Our mission is to simplify healthcare revenue cycle management while helping healthcare providers maximise their financial performance.RCMByte offers comprehensive revenue cycle management solutions designed for clinics, hospitals, and speciality medical practices across the United States. From insurance verification to claims ... read RCMByte Medical Billing & Consultancy reviews & insights
NA50 - 2492024Austin, United StatesWhy RCMByte Medical Billing & Consultancy?
- Accurate Medical Coding
- Patient Billing & Statements
- Healthcare Digital Marketing
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MediCommerce’s roots are in Texas, and so is a deep, practical understanding of what it takes to manage medical billing and revenue cycle operations here. That means staying current on Texas insurance requirements and rules and the credentialing and medical coding nuances that trip up practices working with generic, out-of-state billing vendors. That means an ... read MediCommerce LLC reviews & insights
NA50 - 2492015Dallas, United StatesWhy MediCommerce LLC?
- Not a lift-and-shift arrangement
- Strong AR and Denial Prevention protocol
- Staff Extension with relevant experience
TAS United, LLC is a Texas-based telecommunication company with offices in San Antonio, Houston, Austin, Beaumont, Corpus Christi, El Paso, and Lubbock. We provide highly-personalized, secure call processing solutions for our customers throughout the country. Operating from a custom technology platform supported by trained bilingual representatives, TAS United delivers live and automated answering services and ... read TAS United, LLC reviews & insights
NA2 - 9San Antonio, United StatesVoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable customer service available in the call center and telephone answering service industry. VoiceLink has a proven track record of developing system based personalized solutions with the most advanced technologies, like Virtual Receptionist & Answering Service, in order to fulfill each ... read VoiceLink Communications reviews & insights
$50 - $99/hr10 - 491990Houston, United StatesYour One-Stop-Shop for Reliable and Cost-Effective Customer Service Outsourcing and Online Chat Support. We are the preeminent outsourcing company that delivers unrivaled digital solutions to businesses across the globe. At Digital Elites, we specialize in providing exceptional customer service outsourcing and online chat support to businesses of all sizes. Our experienced team of professionals is ... read Digital Elites reviews & insights
NA50 - 2492018Murphy, United StatesUsing AI Tools
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Gemini
Invensis Technologies Achieves 80% Payment Recovery Improvement for US Healthcare Client Through AI-Human Parallel Processing Model25-year-old, CMMI Level 3 certified BPM company reports measurable outcomes across Fortune 500 client base — operates 6,000-person global workforce with zero outside fundingBANGALORE, India and LEWISVILLE, Texas — April 2026 — Invensis Technologies, an AI-enabled Business Process Management company, ... read Invensis Inc. reviews & insights
< $25/hr1,000 - 9,9992000Lewisville, United StatesWhy Invensis Inc.?
- Reliable, high-quality results every time
- Fast, responsive customer support
- Competitive pricing with strong value
Designing better ways to work through cutting-edge products, premium services and exceptional experiences that enable people to reach their full potential. HR, Talent, Time Management, Benefits and Payroll. Informed by data and designed for people.
NA10000+1949Austin, United StatesSupportZebra is a business process outsourcing company based in the Philippines, with headquarters in the Houston,TX region, that specializes in: Sales & Marketing Retention | Hotkey Transfers | Web Chat | After Sales Service | Telesales - Cross and Up-Selling | Surveys | Customer Support Inbound / Outbound Customer Service | Customer Retention | Billing ... read SupportZebra reviews & insights
$150 - $199/hr1,000 - 9,9992006Houston, United StatesUsing AI Tools
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First Call Solutions is a performance-driven lead generation and pay-per-call marketing company specializing in exclusive leads, inbound calls, and warm transfers. We help businesses acquire high-intent customers through compliant digital marketing, advanced tracking, and data-driven solutions. Our expertise spans insurance, healthcare, home services, legal, and financial verticals, delivering scalable customer acquisition solutions with a focus ... read First Call Solutions reviews & insights
< $25/hr50 - 2492018Houston, United StatesWhy First Call Solutions?
- High-intent, verified customer connections.
- Data-driven solutions that drive growth.
- Reliable, compliant, and transparent service.
DataProtein is competent in solving your confusing and complex marketing maze at any stage of the funnel. We are committed to being one of the most impeccable B2B marketing and advertising agencies specializing in Information Technology, Banking & Healthcare Industry. Our aim is to provide a smart blend of trending digital techniques which will maximize ... read DataProtein reviews & insights
NA10 - 492019Dallas, United StatesFounded in 1989, DATAMARK, Inc. is a leading business process outsourcing (BPO) company headquartered in El Paso, Texas. We serve Fortune 500 companies, government agencies and other large enterprises at our delivery centers worldwide, including the U.S., Mexico, and India. The character of our organization is defined by the following core values: Integrity, Professionalism, Loyalty, ... read DATAMARK reviews & insights
$100 - $149/hr1,000 - 9,9991989El Paso, United StatesOperating a business is not easy. Keeping track of time-consuming tasks while trying to scale your company can get staggering. Here’s where Hanzo Solutions comes in! With the power of remote work, we are dedicated to becoming an extended branch of your company, so you can focus on growing your business. Hanzo’s trusted and talented ... read Hanzo Solutions reviews & insights
NA2 - 92020Southlake, United StatesWe provide bilingual (English and Spanish) virtual assistants who are college-educated, culturally aligned, and located in your time zone. Our nearshore talent delivers professional, reliable support without the communication gaps or time zone challenges of traditional outsourcing. Whether you need administrative help, customer service, or specialized support, our VAs are ready to work when you ... read GP Outsourcing Solutions reviews & insights
< $25/hr50 - 2492016San Antonio, United States
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