Best ITSM Software

List of Top IT Service Management (ITSM) Software

• Wrike

  4.0 25 Reviews Verified

  Wrike is a versatile and comprehensive project management software for small, medium, and large enterprises. Fully-featured project management system gives project leaders centralized control over the project with exclusive features like project ... read more about Wrike

  Wrike Reviews

  Wrike helps us stay on top of things as well as checking progress throughout the day reviewed by: Dinesh Pandian, Co-founder at Lenders.fi

  Entry Level Price

  $9.80 Per Month

  Free Trial

  14 Days

  Pricing Type

  Per User

  5% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Accounting
  • Computer-network-security
  • Computer-software
  • Construction
  • Consumer-services
  • Design
  • Education-management
  • Electrical-electronic-manufacturing
  • Entertainment
  • Events-services
  • Financial-services
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Human-resources
  • Information-technology-services
  • Leisure-travel
  • Marketing-advertising
  • Media-production
  • Real-estate
  • Retail
  • Telecommunications
  • Translation-localization
  • Writing-editing

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guide
  • Video
  • Blog
  • Guide
  • Case Studies
  • On-Site Training

  Reviews

  What User‘s Say

  Wrike allows unlimited users where the business can conveniently grow their team

  Doris Joyce, Co-Founder at Electrly

  Wrike is a easy to learn project management application and easily meets most basic needs

  Christopher Pappas, Founder and CEO at eLearning Industry Inc.

  Wrike makes it possible to run on a small to medium-sized project without learning the system

  Mike Chappel, Co-founder and COO at FormsPal

  Review Summary

  My organization Electrly has been using Wrike daily for the last two years. Our main attraction to this tool is that it allows unlimited users, meaning we can conveniently grow our team with no hassle. It is also highly customizable and has an intuitive interface that supports Kanban boards, Gantt charts, and traditional workload views. Wrike integrates with over 400 renowned platforms and has comprehensive workflow modeling.

  ...Read full review

  

  Doris Joyce, Co-Founder at Electrly

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Annual Subscription
  • Quote Based

  Vendor pricing page Try Software Demo Get Free Trial

  Available Packages

  Professional

  $9.80 Per Month

  Business

  $24.80 Per Month

  Integration

  Integrated With

  • Ambassador
  • Basecamp
  • BigCommerce
  • Bitbucket
  • Box
  • Calendly
  • Campaign Monitor
  • Constant Contact
  • DocuSign
  • Dropbox
  • Evernote
  • Freshsales
  • GitHub
  • GoToMeeting
  • Google Calendar
  • Google Drive
  • Google Workspace
  • Jira
  • HubSpot CRM
  • Microsoft 365
  • Salesforce CRM
  • Tableau
  • Zoho CRM
  • Wordpress

  Visit website

• Zendesk Support

  4.5 16 Reviews Verified

  Zendesk is a powerful and flexible customer service software and engagement platform that scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk ... read more about Zendesk Support

  Zendesk Support Reviews

  Zendesk's intuitive design makes it easy for our team to navigate reviewed by: Joosep Seitam, Co-founder and Chief Content Strategist at Adsellr

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  5% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training

  Reviews

  What User‘s Say

  The platform offers a high degree of personalization in managing workflows

  Diana Stepanova, Operations Director at Monitask

  Cloud-based customer service platform with an intuitive and user-friendly interface

  Jessica Carrel, Co-founder at Any Software Tools

  Zendesk helps us to manage customer support inquiries easily

  Matt Bailey, Founder and Lead Instructor at SiteLogicMarketing

  Review Summary

  Our company, Monitask, has been utilizing Zendesk Support as our primary ticketing software for close to two years now. We handle various inquiries and provide technical support to our customers using this software daily.

  ...Read full review

  

  Diana Stepanova, Operations Director at Monitask

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Visit website

• ALVAO IT Service Management

  5.0 5 Reviews Verified

  ALVAO Service Desk is a Microsoft-native ITSM platform that centralizes requests across IT, HR, and Facilities. Integrated with Outlook and Teams, it allows employees to create, track, and resolve tickets directly in ... read more about ALVAO IT Service Management

  ALVAO IT Service Management Reviews

  The best ticketing tool reviewed by: Tomáš Vokoun

  Entry Level Price

  $36 Per Month

  Free Trial

  30 Days

  Pricing Type

  Per User

  33% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Accounting
  • Airlines-aviation
  • Banking
  • Building-materials
  • Computer-network-security
  • Computer-hardware
  • Computer-networking
  • Construction
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Food-production
  • Information-services
  • Information-technology-services
  • Mechanical-or-industrial-engineering
  • Medical-device
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

  Support

  • Email
  • Phone
  • Weekdays

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Documentation

  Reviews

  What User‘s Say

  Flexible and easy to use ITSM

  Jeffrey Dean

  ALVAO makes our IT service management easy

  Jakub Kvasnička, IT service at seznam.cz

  Great tool and easy to use for the entire company

  Sebastian Plotzer, Yacht Master / Enthusiast, Founder of Sebsail.com at Sebsail.com

  Review Summary

  ALVAO provides a centralised platform for managing IT support tickets and assets. Agents can log, track and prioritise support requests, incidents and changes from a single interface. The automated workflow capabilities also save a lot of time. The system makes it easy to create tickets through the Teams chat, so users do not have to switch to the web application at all (this was a game changer). ...Read full review

  

  Jeffrey Dean

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Available Packages

  Start

  $36 Per Month

  Standard

  $54 Per Month

  Professional

  $63 Per Month

  Enterprise

  $84 Per Month

  Integration

  Integrated With

  • Microsoft Teams
  • Microsoft 365
  • Microsoft Copilot
  • Azure DevOps Server
  • Jira
  • Zabbix
  • Nagios Core
  • SAP Analytics Cloud
  • Grafana
  • Power Automate
  • Power BI
  • Dynamics 365
  • Teamviewer
  • OTRS

  Visit website

• ManageEngine ServiceDesk Plus

  4.5 4 Reviews Verified

  ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issue to ensure ... read more about ManageEngine ServiceDesk Plus

  ManageEngine ServiceDesk Plus Reviews

  ManageEngine ServiceDesk Plus is a fully-featured comprehensive help desk software that includes a core helpdesk and IT management application. reviewed by: Sarah Carlson

  Entry Level Price

  $10.00 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  20% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

  Reviews

  What User‘s Say

  Powerful platform

  Janine Walton, Senior Accounting Manager at Worldwide Express

  While it's a piece simple for non-IT experts, ManageEngine is by the by a vigorous assistance work area stage

  Daniela Rocio Carrasco Cayambe at Licencias OnLine

  ManageEngine to the Rescue

  Tom Parker, Support Desk Analyst III at B Riley Financial

  Review Summary

  ManageEngine ServiceDesk Plus has completely transformed the way it provides services. The asset management module is incredibly detailed and user-friendly. Moreover, reporting tools are powerful, providing clear insights into team performance.

  

  Janine Walton, Senior Accounting Manager at Worldwide Express

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo

  Available Packages

  Standard

  $10.00 Per Month

  Visit website

• NinjaOne

  4.3 3 Reviews Verified

  NinjaOne automates the hardest parts of IT, empowering more than 17,000 IT teams with visibility, security, and control over all endpoints. The NinjaOne platform increases productivity while reducing risk and IT costs. ... read more about NinjaOne

  NinjaOne Reviews

  NinjaOne provides a comprehensive insight into all of our IT assets reviewed by: Ryan Lei, Founder at PadPCB

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  5% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Architecture-planning
  • Automotive
  • Business-supplies-equipment
  • Civic-social-organization
  • Civil-engineering
  • Computer-network-security
  • Computer-hardware
  • Computer-networking
  • Computer-software
  • Construction
  • Consumer-electronics
  • Consumer-services
  • Defense-space
  • Education-management
  • Electrical-electronic-manufacturing
  • Entertainment
  • Executive-office
  • Facilities-services
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Human-resources
  • Industrial-automation
  • Information-services
  • Information-technology-services
  • Insurance
  • Investment-banking-venture
  • Logistics-supply-chain
  • Mechanical-or-industrial-engineering
  • Outsourcing-offshoring
  • Package-freight-delivery
  • Pharmaceuticals
  • Publishing
  • Renewables-environment
  • Security-investigations
  • Staffing-recruiting
  • Telecommunications
  • Transportation-trucking-railroad
  • Wholesale

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

  Reviews

  What User‘s Say

  NinjaOne provides a single point of contact for locating and fixing software vulnerabilities

  Layla Acharya, Owner at Edwize

  NinjaOne it allows us to store all your assets in one place and keep them safe

  Dr. Staci Holweger, Founder and Dr. at Lifepatches

  Review Summary

  We Edwize use NinjaOne. The NinjaOne IT operations platform, which contains a collection of cloud-based services that provide remote administration and monitoring, includes NinjaOne Patch administration as a component. Identifying patches, getting them approved, deploying them, and reporting are all automated using NinjaOne Patch Management. Administrators have immediate access to patch statuses using NinjaOne Patch Management, enabling them to immediately identify which devices are at risk. Furthermore, they can produce and distribute reports that offer thorough details on endpoint compliance. To satisfy their unique requirements, they can authorize and plan patch deployments. In addition, they may create patch policies that aid in scaling up and automating endpoint patching.

  ...Read full review

  

  Layla Acharya, Owner at Edwize

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Quote Based

  Vendor pricing page

  Integration

  Integrated With

  • HaloPSA
  • Accelo
  • Autotask PSA
  • Bitdefender
  • BrightGauge
  • CloudBlue PSA
  • Computicate PSA
  • ConnectWise Control
  • ConnectWise Manage
  • HarmonyPSA
  • IT Portal
  • IT Boost
  • IT Glue
  • Liongard
  • MSP360 Managed Backup
  • Malwarebytes Endpoint Protection
  • Narmada
  • N-able Passportal
  • PageDuty
  • Passportal
  • RepairShopr
  • ScalePad
  • Teamviewer

  Visit website

• EZO AssetSonar

  4.0 3 Reviews Verified

  EZO AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, ... read more about EZO AssetSonar

  EZO AssetSonar Reviews

  A Complete cloud based platform that gives us control over all of our asset frameworks reviewed by: Simon Brisk, Founder at Click Intelligence

  Entry Level Price

  Contact vendor

  Free Trial

  15 Days

  Pricing Type

  Flat Rate

  25% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Reviews

  What User‘s Say

  AssetSonar is always audit-ready and helps in complete IT asset lifecycle management

  Eden Cheng, Co-founder at PeopleFinderFree

  AssetSonar is a smart choice for every IT Company

  Jill Sandy, Founder at Constant Delights

  Review Summary

  My company PeopleFinderFree has been using AssetSonar for a longer time to ensure software compliance and comparatively lower hardware downtime. With the help of such asset tracking software, it will always be audit-ready with a robust IT asset management strategy for remote teams. As my organization had been using it for a while, it has got complete visibility into the organizational IT infrastructure through IT asset lifecycle management.

  ...Read full review

  

  Eden Cheng, Co-founder at PeopleFinderFree

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 15 Days Trial

  Payment Frequency

  • Annual Subscription

  Vendor pricing page Try Software Demo

  Integration

  Integrated With

  • Zendesk Sunshine
  • Zendesk Guide
  • Jira
  • Okta
  • Centrify
  • Jamf Pro
  • Mosyle Business
  • JumpCloud
  • Workspace ONE
  • Kandji

  Visit website

• Freshservice

  4.5 2 Reviews

  Freshservice, a product of Freshworks Inc., (NASDAQ: FRSH) provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and ... read more about Freshservice

  Freshservice Reviews

  Freshservice allows us to track both the IT and Non- IT assets and It is the best choice reviewed by: Jabez Reuben, Owner at The Blueprints

  Entry Level Price

  $19 Per Month

  Free Trial

  Available

  Pricing Type

  Flat Rate

  20% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Service Level Management

  Key Details

  Industries

  • Education-management
  • Financial-services
  • Hospital-health-care
  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • E-books

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • Available Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Get Free Trial

  Available Packages

  Starter

  $19 Per Month

  Growth

  $49 Per Month

  Pro

  $59 Per Month

  Enterprise

  $119 Per Month

  Visit website

• TOPdesk

  5.0 1 Review

  TOPdesk is one of the fastest-growing service management providers worldwide. Get service departments working together. Easily connect with customers, and exceed their expectations every single time. All thanks to TOPdesk’s Enterprise Service ... read more about TOPdesk

  TOPdesk Review

  Topdesk more and more tool for all tasks reviewed by: Wil Kuijpers

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  20% in ITSM Software

  Features

  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page

  Visit website

• Velixa.ai

  5.0 1 Review

  Velixa.ai is an ITSM platform that combines Agentic AI and Conversational AI to modernize IT service delivery. Acting as a Virtual Assistant for IT, it autonomously triages, resolves, and escalates tickets using ... read more about Velixa.ai

  Velixa.ai Review

  Velixa.ai AI-Driven Insights Made Easy reviewed by: Sam clark, Manager at Bluebixhealth

  Entry Level Price

  Contact vendor

  Free Trial

  Available

  Pricing Type

  Contact Vendor

  40% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management
  • AI Features

  Key Details

  Industries

  • Architecture-planning
  • Automotive
  • Banking
  • Biotechnology
  • Chemicals
  • Commercial-real-estate
  • Computer-software
  • Construction
  • Defense-space
  • E-learning
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Industrial-automation
  • Medical-practice
  • Real-estate
  • Staffing-recruiting

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Jira Service Management

  4.0 1 Review

  Jira Service Management empowers Dev and Ops teams to collaborate at high-velocity, so they can respond to business changes and deliver great customer and employee service experiences fast. Tune Jira Service Management ... read more about Jira Service Management

  Jira Service Management Review

  It Offers configurable workflows in addition to various automation choices reviewed by: Keith Eneix, President at Fannit

  Entry Level Price

  $47 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  10% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Quote Based

  Vendor pricing page

  Available Packages

  Premium

  $47 Per Month

  Visit website

• SysAid

  SysAid next-gen ITSM software: a comprehensive platform with generative AI baked into every element of service management, all wrapped up in an intuitive, fully conversational user experience. Empowering organizations to deliver exceptional ... read more about SysAid

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Per User

  10% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Podcasts
  • Ebooks
  • Infographics

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Annual Subscription
  • Quote Based

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Jira
  • Teamviewer
  • Anydesk
  • AWS IoT Greengrass
  • Microsoft 365
  • Microsoft for Teams
  • Nagios Core
  • Zapier
  • Azure Machine Learning

  Visit website

• TeamDynamix

  TeamDynamix cloud-based IT Service Management and Project Portfolio Management software is built for Higher Education, K-12, State & Local Government, and Healthcare. With an integrated Service Management and Project Portfolio Management platform ... read more about TeamDynamix

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Construction
  • Education-management
  • Human-resources
  • Information-technology-services
  • Nonprofit-organization-management

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Windows
  • Mac

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• Splashtop Remote Support

  Splashtop Remote Support software is Cost-effective and powerful endpoint monitoring and management solution for MSPs and IT Professionals. One unique feature of Splashtop Remote Support is its Guest Access feature. This feature ... read more about Splashtop Remote Support

  Entry Level Price

  $3 Per Month

  Free Trial

  7 Days

  Pricing Type

  Flat Rate

  33% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • IT Release Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance

  Key Details

  Industries

  • Computer-software
  • Professional-training

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 7 Days Trial

  Payment Frequency

  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $3 Per Month

  Visit website

• Itarian

  ITarian Patch Management is the smartest way to gain control over all managed devices to get installed with latest patches. Use it to make up-to-date your Windows OS based devices with the ... read more about Itarian

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  10% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Incident Management
  • IT Release Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-services
  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
  • Mac
  • Linux

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides

  Packages

  Pricing Type

  • Free

  Preferred Currency

  • USD ($)

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Solarwinds Service Desk

  Service Desk is a fully integrated cloud-based service desk and IT asset management solution. Based on ITSM best practices to create a platform that is as usable as it is cutting-edge by ... read more about Solarwinds Service Desk

  Entry Level Price

  $19 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  15% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Get Free Trial

  Available Packages

  Standard

  $19 Per Month

  Visit website

• Vivantio

  Vivantio is for all service teams looking to scale beyond simple ticketing, our highly configurable solutions deliver enterprise service management, without breaking the bank. Great service reaches well beyond your organization’s help ... read more about Vivantio

  Entry Level Price

  $42 Per Month

  Free Trial

  N/A

  Pricing Type

  Per User

  25% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Available Packages

  Basic

  $42 Per Month

  Visit website

• ServiceWise

  ServiceWise is a completely customizable internal helpdesk and IT Service Management (ITSM) solution. ServiceWise focuses on providing the highest level of service to your customers. Introducing the all-new LiveSync feature, customers can ... read more about ServiceWise

  Entry Level Price

  $20 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  40% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars
  • Whitepapers

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $20 Per Month

  Visit website

• InvGate Service Desk

  InvGate Service Desk allows your IT teams to work smarter, not harder. Improve business agility and customer satisfaction, with a self-service portal and knowledge base capabilities. Automate your workflows to match tickets ... read more about InvGate Service Desk

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  25% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Squadcast

  Squadcast Deliver and scales super-reliable services with one platform for all your Reliability workflows. Squadcast is a Modern Incident Response with Intuitive Actionable Alerting and On-Call. Practice Site Reliability Engineering (SRE) through ... read more about Squadcast

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  40% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Free

  Preferred Currency

  • USD ($)

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Visit website

• CloudFabrix

  CloudFabrix Software is a an application analytics & intelligence company that provides cross-layer and cross-domain application operations insights irrespective of underlying technology stacks to meet the desired business and operational outcomes. CloudFabrix ... read more about CloudFabrix

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Computer-network-security
  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• ServiceNow

  ServiceNow Transforms your business with digital IT workflows. Modernize your operations to optimize productivity, cost, and resilience with a single platform for IT. Maximize your investment with ServiceNow Impact. Realize value faster ... read more about ServiceNow

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Email
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• BMC Helix Remedyforce

  BMC Remedyforce is built on Salesforce.com—the world's most widely used cloud platform—to deliver complete IT service management functionality with the secure social, mobile, and collaborative capabilities users expect. Intuitive administration and configuration ... read more about BMC Helix Remedyforce

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

  Vendor pricing page

  Visit website

• Alloy Software

  Alloy Navigator is an all-inclusive IT Service & Asset Management solution that provides thoughtful answers to your toughest IT challenges. At its core, Navigator comes with a powerful workflow process automation engine ... read more about Alloy Software

  Entry Level Price

  $19 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  10% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Blog

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $19 Per Month

  Visit website

• Track-It

  Track-IT Help Desk Software with Endpoint Management. Manage emails from users, tickets, change requests, purchase requests, and IT assets all in one place. At the heart of Track-It! is the Help Desk, ... read more about Track-It

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

  Support

  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Get Free Trial

  Visit website

• HaloITSM

  HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view ... read more about HaloITSM

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  25% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Integration

  Integrated With

  • Azure Machine Learning
  • BeyondTrust

  Visit website

• 4me

  4me is the Complete Service Management Platform. Built for the world’s most demanding enterprises. 4me combines ITSM with ESM and SIAM capabilities, enabling all internal departments, such as IT, HR, and Facilities, ... read more about 4me

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  40% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Try Software Demo

  Visit website

• Micro Focus

  Micro Focus brings critical technologies to OpenText, including new categories of AI & Analytics, Application Development & Delivery, Application Modernization, and Digital Operations Management. They greatly complement OpenText’s proven market leadership in ... read more about Micro Focus

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in ITSM Software

  Features

  • Asset Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Windows

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Aisera

  Aisera's next-generation AI Customer Service solution is a proactive, personalized, and predictive Conversational AI and RPA solution that is purpose-built to automate repetitive requests, tasks, and workflows. Customer requests range from responding ... read more about Aisera

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  15% in ITSM Software

  Features

  • Asset Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Integration

  Integrated With

  • Zoom
  • Zendesk Guide

  Visit website

• BMC Helix ITSM

  BMC Helix ITSM is industry-leading, next-gen service management that transforms the best-practice ITSM principles you’ve come to appreciate from Remedy to provide unprecedented ROI on your choice of cloud. BMC Helix ITSM ... read more about BMC Helix ITSM

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guide

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment
  • Quote Based

  Vendor pricing page

  Visit website

• Motadata ServiceOps

  Motadata ServiceOps is an AI-enabled Platform that Empowers IT Organizations to Rapidly Adopt Changes Across People, Processes, and Technology. Accelerate Digital Transformation with Intelligent Service Management. A Unified Platform that Includes PinkVERIFY ... read more about Motadata ServiceOps

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Get Free Trial

  Visit website

• CloudEagle.ai

  CloudEagle.ai is an AI-powered SaaS management and governance platform that enables IT, Security, and Procurement teams to efficiently manage, govern, and optimize their entire SaaS stack from a single, intuitive platform. With ... read more about CloudEagle.ai

  Entry Level Price

  Contact vendor

  Free Trial

  15 Days

  Pricing Type

  Flat Rate

  20% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Computer-software

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person
  • Documentation

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 15 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Okta
  • QuickBooks Commerce
  • Tipalti
  • FreshBooks
  • Expensify
  • Notion
  • Asana
  • Confluence
  • Box
  • HubSpot CMS Hub
  • DocuSign
  • Freshdesk

  Visit website

• DiliGenie

  Streamline incident, service request, change, and problem management effortlessly. Incident Management - Integrated incident Management tool for quicker resolutions. Problem Management - Manage the problem lifecycle with Root cause analysis. Project Management ... read more about DiliGenie

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Hospital-health-care
  • Industrial-automation
  • Insurance

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • 24x7 Support

  Knowledge Base

  • Help Guide

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• SoftExpert Suite

  SoftExpert IT Service Management (ITSM) offers a comprehensive solution for optimizing the delivery of IT services across your organization. The platform provides tools for incident management, service request handling, change management, and ... read more about SoftExpert Suite

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  3% in ITSM Software

  Features

  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management

  Key Details

  Industries

  • Accounting
  • Automotive
  • Aviation-aerospace
  • Banking
  • Biotechnology
  • Building-materials
  • Business-supplies-equipment
  • Capital-markets
  • Chemicals
  • Civil-engineering
  • Computer-hardware
  • Computer-software
  • Construction
  • Consumer-goods
  • Cosmetics
  • Dairy
  • Defense-space
  • Education-management
  • Electrical-electronic-manufacturing
  • Environmental-services
  • Farming
  • Financial-services
  • Fishery
  • Food-beverages
  • Food-production
  • Fundraising
  • Furniture
  • Glass-ceramics-concrete
  • Government-administration
  • Higher-education
  • Industrial-automation
  • Information-technology-services
  • Insurance
  • Investment-banking-venture
  • Investment-management
  • Logistics-supply-chain
  • Luxury-goods-jewelry
  • Machinery
  • Mechanical-or-industrial-engineering
  • Medical-device
  • Mining-metals
  • Nanotechnology
  • Oil-energy
  • Package-freight-delivery
  • Packaging-containers
  • Paper-forest-products
  • Pharmaceuticals
  • Plastics
  • Railroad-manufacture
  • Ranching
  • Renewables-environment
  • Research
  • Retail
  • Semiconductors
  • Textiles
  • Tobacco
  • Translation-localization
  • Transportation-trucking-railroad
  • Venture-capital
  • Veterinary
  • Warehousing
  • Wholesale
  • Wine-spirits

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • 24x7 Support

  Knowledge Base

  • Help Guide

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Hewlett Packard Enterprise

  Deliver a cloud experience on-premises, built on advanced intelligent IT automation to accelerate deployments and simplify lifecycle management, increasing predictable performance and freeing up staff time. AIOps is artificial intelligence for infrastructure ... read more about Hewlett Packard Enterprise

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in ITSM Software

  Features

  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management
  • AI Features

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • 24x7 Support

  Knowledge Base

  • Help Guide
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

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• Digitate

  ignio™ AIOps - Map business applications and the underlying infrastructure to identify the root cause of a problem and perform autonomous remedial actions - ignio™ AI. WorkloadManagement - Minimize time needed for ... read more about Digitate

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in ITSM Software

  Features

  • Configuration Management
  • Customization and Flexibility
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Service Level Management
  • AI Features

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guide
  • Video
  • Blog
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website