Top Call Center Services in Johannesburg
Are you searching for firms delivering remarkable call center solutions in Johannesburg? New or existing customers will always have questions about your product or service. When customers contact the call center, they don’t beat around the bush and ask pointed questions for which they need direct answers. A customer will be completely satisfied only after the questions are answered immediately in a cordial and professional manner. Most customers tend to look for other brands once they are hugely disappointed with the post-sales service. Hence, you must hire the best call center outsourcing companies in Johannesburg to manage customer expectations.
There are several alternatives in the market which make the selection process difficult for a service seeker. Hence, Goodfirms has prepared a directory that is home to the top-ranked call center outsourcing services in Johannesburg. This comprehensive directory also provides information on several crucial points of inquiry that make it easier for you to find an ideal service partner from a host of options. Riffle through this categorized directory and use the information to hire the best call center services in Johannesburg for your business.
List of Top Call Center Outsourcing Services in Johannesburg
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Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time spent with their clients and ... read Virtual B2B Solutions reviews & insights
< $25/hr10 - 492014Johannesburg, South Africa -
Founded in 2000 by financial and legal professional Chris Terblanche and human resources specialist Unali Nunes, JT has earned its place as a leading contact centre in South Africa and the number one choice for affinity-based campaigns. If a task, campaign or intervention can be done by a person on a phone, we can do it!
NA10 - 492000Johannesburg, South Africa -
Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, Customer Service, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has established itself as ... read Afrishore BPO reviews & insights
< $25/hr250 - 9992016Johannesburg, South AfricaWhy Afrishore BPO?
- Neutral and Loved accents
- Owner run and managed
- Outperform all onshore teams
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Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed to create productive business processes ... read Ninzi reviews & insights
NA10 - 49Johannesburg, South Africa -
uSorted Group (Pty) Ltd was founded through its affiliate company called Dial4Life Call Centre Solutions Pty Ltd which is registered with the Financial Services Board of South Africa after it was acquired from the Sanlam Group through a successful MBO. This company together with its sister company uCovered Insurance Solutions has since successfully established its ... read U Sorted Group reviews & insights
NA2 - 9Johannesburg, South Africa -
CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is in good hands. At CareCall ... read CareCall reviews & insights
< $25/hr10 - 492015Johannesburg, South Africa -
Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want to outsource a single service, ... read Altron reviews & insights
$50 - $99/hr1,000 - 9,9991997Johannesburg, South Africa -
The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings. Our focus is on implementing and maintaining systems, including software development and database design. We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.
< $25/hr10 - 492012Johannesburg, South Africa -
The CCI group of companies provides and delivers leading Business Process Outsourcing. We deliver consumer sales, service, and digital customer management strategies to some of the leading brands in the UK, Australia, and Africa in the mobile technology, telecommunications, financial services, retail, and leisure sectors. We lead in the international outsourcing and offshoring industry through ... read CCI Global reviews & insights
< $25/hr10000+2005Johannesburg, South Africa -
ITalk is a Contact Specialist Company. We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance. ITalk is committed to delivering ... read ITalk Financial Services reviews & insights
NA2 - 9Johannesburg, South Africa -
In2IT is a global technology services firm focused on providing IT Consultancy, Application Development & Maintenance, Technology Infrastructure Services, Program and Project Management as well as Future Edge Services to its Clientele. We constantly drive towards anticipating the rapidly changing technology landscape and the impact on clients. In2IT offers IT Strategy, IT Process, Service Management, ... read In2IT Technologies reviews & insights
$50 - $99/hr1,000 - 9,999Johannesburg, South Africa -
Boutique Attention, Global Expertise Afrizan People Intelligence BPO is a proudly South African, 98% woman-owned Level 1 B-BBEE outsourcing provider, specialising in Customer Experience (CX), back-office processing, technical support, and functional outsourcing services. Backed by over 40 years of human capital expertise and led by an Executive team with 50+ years of combined global BPO ... read Afrizan People Intelligence BPO reviews & insights
NA250 - 9992001Johannesburg, South Africa
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