Benjamin Ment
Posted 1 week ago
Feels Like Having a Real Travel Agent on Every Call
I’ve been using Neyox AI as a voice agent for my travel agency to handle flight inquiries, booking questions, and follow-up calls. It manages inbound and outbound calls smoothly, understands customer intent well, and responds in a natural, professional tone. It has reduced missed calls, saved agent time, and improved lead qualification without feeling robotic.
What was the project name that you have worked with Neyox AI?
Marketing Automation Software
How long have you used Neyox AI?
6 Months
How frequently you use Neyox AI?
Daily
How do you find pricing of Neyox AI?
inexpensive
What do you like the most about Neyox AI?
The biggest advantage is how naturally it handles real travel-related conversations. It can answer common queries like flight status, ticket availability, timings, and booking follow-ups without confusion. Integration with Twilio/Telnyx is flexible, call costs are reasonable, and the call flow customization allows it to behave like a trained travel executive. Support is responsive when needed.
What do you like the least about Neyox AI?
Initial setup requires some technical understanding, especially when designing complex travel call flows. For advanced scenarios, testing and fine-tuning take time. More pre-built templates specifically for travel agencies would make onboarding faster, especially for non-technical users.
Rating Breakdown
- Ease of Use
- Features
- Customer Support
- Overall Rating