Telephony Software
Find the best telephony software to automate digital voice transmission and improve business efficiency
The call center industry and customer service departments have undergone a groundbreaking transformation due to advancements in telephony or VoIP technology. But standardizing the business communication and nullifying the loopholes such as long holding queues, call dropping, and first, call resolution is challenging. Telephony software is one of the most customer-oriented technologies available today for call center businesses. The best telephony software enables companies to focus on the customers’ current moment needs. Businesses opting for the top telephony software are never out of contact with customers, even when their employees are away from the desk.
What is Telephony Software?
Telephony Software is a progressive and innovative technology that uses internet-powered devices such as smartphones, tablets, and laptops to make or receive calls. The telephony solution is also referred to as Voice Over Internet Protocol or VoIP, which undoubtedly has become a critical asset for the call center industry.
Telephony tools have also curtailed the regional and international call costs.
What are the Different Types of Internet Telephony Systems?
Internet telephony applications are classified into three main categories; PC-to-PC calling, PC-to-Phone calling, and Phone-to-Phone calling.
PC-to-PC calling is a process where the call center agent calls an online client at the same time when they are using the same device. The telephony software solution makes this interaction seamless as the device is compatible with the tool.
PC-to-Phone calling applications help you to call directly from your PC or laptop to any phone number. This type of internet telephony proves handy if you have to make long-distance calls, specifically to international clients.
Phone-to-Phone calling has become more popular these days where the call is made using the phone from both ends. It does not require any unique tool.
How to Opt for the Best Telephony Software?
The telephony system has played an incredible role in modernizing communication, providing a cost-effective solution to call centers and other businesses. If you wish to improve your customer service experience, check out the following list of best telephony software measured on different parameters.
List of The Best Telephony System
-
Thirdlane offers a white-label UCaaS platform with a multi-tenant PBX at its core. Service providers, MSPs, and telecom resellers can launch branded communication services with VoIP calling, messaging, video meetings, and Contact ... read more about Thirdlane
Thirdlane Reviews
A powerful solution that grows with your business, ensuring you're ready for the future.
reviewed by: Ramiro, CEO at NimbusTech MSPEntry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor17% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Accounting
-
Airlines-aviation
-
Architecture-planning
-
Arts-crafts
-
Automotive
-
Aviation-aerospace
-
Banking
-
Biotechnology
-
Broadcast-media
-
Capital-markets
-
Chemicals
-
Commercial-real-estate
-
Computer-games
-
Computer-networking
-
Computer-software
-
Construction
-
Consumer-electronics
-
Consumer-goods
-
Cosmetics
-
Defense-space
-
Education-management
-
Food-production
-
Government-relations
-
Hospitality
-
Human-resources
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Reviews
What User‘s Say
Gets Better The Longer You Use It
M.R.The VoIP Solution MSPs Need for Long-Term Success
O. B., CEO at Telex8VoIP platform that doesn’t babysit you
Bill FReview Summary
Once in place, it’s a dependable platform that adapts to changing needs and scales cleanly. Over time, the depth of features really shows its value, making it a strong long-term solution.
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Quote Based
Integration
Integrated With
- Salesforce CRM
- Zoho CRM
- Sugar CRM
- Freshdesk
- Zendesk
- HubSpot CRM
-
LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the ... read more about LiveAgent
LiveAgent Reviews
LiveAgent is very reliable, and I never had any bad experience with them, especially when it comes to customer service.
reviewed by: Jeroen van Gils, Founder & CEO at LiFi.coEntry Level Price$15 Per MonthFree Trial30 DaysPricing TypePer User5% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
- AI Features
Key Details
Industries
-
Accounting
-
Airlines-aviation
-
Apparel-fashion
-
Automotive
-
Banking
-
Business-supplies-equipment
-
Civic-social-organization
-
Commercial-real-estate
-
Computer-software
-
Consumer-electronics
-
Consumer-goods
-
Consumer-services
-
Entertainment
-
Events-services
-
Facilities-services
-
Financial-services
-
Food-beverages
-
Fundraising
-
Government-administration
-
Health-wellness-fitness
-
Hospital-health-care
-
Hospitality
-
Human-resources
-
Information-technology-services
-
Insurance
-
Leisure-travel
-
Logistics-supply-chain
-
Luxury-goods-jewelry
-
Marketing-advertising
-
Media-production
-
Nonprofit-organization-management
-
Package-freight-delivery
-
Political-organization
-
Real-estate
-
Retail
-
Staffing-recruiting
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Reviews
What User‘s Say
Good service
Ahmad Falah, CEO at Pros Onsite LocksmithA great all-in-one platform
Magdalena Markov25/7 in the air!
Milica TalevaReview Summary
LiveAgent is a powerful, all-in-one help desk solution that offers a range of features to streamline customer support. With its omnichannel approach, it integrates email, live chat, phone support, social media, and more into one unified platform, making it easier to manage communication across different channels. One of its standout features is the real-time live chat functionality, which enhances response time and improves customer satisfaction.
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Small$15 Per MonthMedium$29 Per MonthLarge$49 Per MonthEnterprise$69 Per Month -
#1 Open Source VoIP Billing Solution ASTPP has been empowering various VoIP businesses and service providers with its amazing Open Source VoIP solutions. It is regarded as one of the top VoIP ... read more about ASTPP
ASTPP Reviews
ASTPP our softswitch of choice
reviewed by: mynetptyltd, Technical Director at My Net Pty LtdEntry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor33% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Case Studies
-
On-Site Training
-
Testimonials
Reviews
What User‘s Say
A rollercoaster journey that came good!
Andrew CollinsGreat billing and reporting VoIP Platform
CTO/Director at WEBDELI LIMITEDA Robust and Flexible VoIP Billing Solution with a Steep Learning Curve.
Bernardo TaverasReview Summary
We had been using an existing solution for 15 years and whilst it was still working well it was end of life and no updates were possible. Due to the size of the project involved we kept pushing it to lower priority, something always became more important! I began researching and found ASTPP would manage all of our requirements. We started off with the community edition. Even though we were used to operating a billing system we quickly assumed, wrongly, ASTPP would not be for us and nearly gave up. The migration was not plain sailing and that is not the fault of the product. The sheer determination from the ASTPP team to make this a success has been staggering and they have worked with us to ensure a positive outcome. We have been live for a few months now and honestly have not looked back. Due to the additional features available we opted for the Enterprise edition along with a support package. Well done and thank you team ASTPP.
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
One-Time Payment
Integration
Integrated With
- Zoho Analytics
- Salesforce CRM
- PayPal Invoicing
- Stripe Billing
- Payfast
- VtigerCRM
- WHMCS
- Zabbix
- Homer
- VoIP Monitor
-
In today's fast-paced, interconnected world, effective communication is the cornerstone of any successful business. At Nuacom, we understand that and have made it our mission to empower companies with cutting-edge communication solutions ... read more about Nuacom
Nuacom Reviews
Good experience
reviewed by: Sergiu Durnescu, Cyber Security EthusiastEntry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Accounting
-
Airlines-aviation
-
Alternative-wmedicine
-
Apparel-fashion
-
Architecture-planning
-
Automotive
-
Aviation-aerospace
-
Banking
-
Biotechnology
-
Broadcast-media
-
Business-supplies-equipment
-
Capital-markets
-
Civic-social-organization
-
Civil-engineering
-
Commercial-real-estate
-
Computer-network-security
-
Computer-software
-
Construction
-
Consumer-services
-
Defense-space
-
Education-management
-
Environmental-services
-
Events-services
-
Executive-office
-
Facilities-services
-
Financial-services
-
Food-beverages
-
Government-administration
-
Health-wellness-fitness
-
Hospital-health-care
-
Human-resources
-
Industrial-automation
-
Information-services
-
Information-technology-services
-
Insurance
-
Logistics-supply-chain
-
Machinery
-
Medical-practice
-
Newspapers
-
Packaging-containers
-
Real-estate
-
Restaurants
-
Retail
-
Telecommunications
-
Veterinary
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
In-person
-
Documentation
Knowledge Base
-
Knowledge Base
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
EUR (€)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
Digital Patient Chart is the pioneer in chiropractic web development marketing and advertising solutions! We provide you with all your business needs - web site layouts, articles, software and marketing technologies. Our ... read more about Digital Patient Chart
Digital Patient Chart Review
The platform is really organized
reviewed by: Dr Drew Hall, Chiropractic Doctor at Hall Upper Cervical ChiropracticEntry Level PriceContact vendorFree Trial30 DaysPricing TypeContact Vendor5% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Consumer-services
-
Hospital-health-care
-
Marketing-advertising
-
Medical-practice
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
In-person
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial(Credit card required)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
Office24by7 offers advanced applications to help you automate communication, sales, marketing and support. Our end-to-end customer support software on cloud lets you use the amazing technology with no infrastructure at your premises. ... read more about Office24by7
Office24by7 Review
Fast Service, timely response, and good communication to resolve errors.
reviewed by: chetan devEntry Level PriceContact vendorFree TrialAvailablePricing TypeContact Vendor25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Insurance
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Quote Based
-
CallFire is frequently recognized as a leader in its field. We are both proud of and humbled by the many accolades we’ve received as we strive for continued excellence.Texting and Calling Solutions ... read more about CallFire
Entry Level Price$99.00 Per MonthFree TrialN/APricing TypeUsage Based10% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Insurance
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$99.00 Per Month -
Telephony interface cards are PCI or PCI Express expansion cards that connect computers running Asterisk directly to legacy phone lines, phones, and phone systems. The cards convert the legacy signaling and media ... read more about Asterisk
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Financial-services
-
Insurance
-
Railroad-manufacture
-
Retail
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Free
-
Vodia Networks Inc. offers unified communications solutions for enterprises, contact centers and service providers. Vodia's award winning Vodia PBX software includes the most complete suite of business telephony features for on-premise and ... read more about Vodia PBX
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
Windows
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
MessageBird is cloud communications platform offering a suite of Cloud Communications APIs that enable developers and enterprises to communicate with customers all over the world. At MessageBird we believe that communicating with ... read more about MessageBird
Entry Level Price$50 Per MonthFree TrialAvailablePricing TypeFlat Rate20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Financial-services
-
Information-technology-services
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
On-Site Training
Packages
Pricing Type
-
Flat Rate
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
Free
Available Packages
Standard$50 Per Month -
CloudConnect is a DOT Licensed Virtual Network Operator offering a lot more than just India’s first PBX on Mobile for SMBs. CloudConnect gives you the advantage of a comprehensive, and secure mobile-first ... read more about CloudConnect
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- IVR/Voice Recognition
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Infographics
-
Whitepapers
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
The effective, affordable, and easy-to-use cloud-based call center software, AVOXI Genius. Easily manage your business communications from an intuitive, web-based contact center. AVOXI Genius is the first platform to integrate your contact ... read more about AVOXI Genius
Entry Level Price$19.99 Per MonthFree TrialN/APricing TypePer User25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Information-services
-
Information-technology-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$19.99 Per MonthIntegration
Integrated With
- Zapier
- HubSpot CRM
- Pipedrive
- Asana
-
VoIP.ms is devoted to providing quality local and international connections to our customers around the world. By being a strictly bring-your-own-device service, we are able to focus attention on giving customers a ... read more about VoIP.ms
Entry Level Price$0.85 Per MonthFree TrialN/APricing TypeFlat Rate33% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- IVR/Voice Recognition
- Predictive Dialer
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$0.85 Per Month -
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business ... read more about Justcall
Entry Level Price$29 Per MonthFree Trial14 DaysPricing TypePer User20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Education-management
-
Financial-services
-
Hospital-health-care
-
Marketing-advertising
-
Real-estate
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial(Credit card required)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Team$29 Per MonthPro$49 Per MonthIntegration
Integrated With
- HubSpot CMS Hub
- Salesforce CRM
- Zoho Analytics
- Zendesk Guide
- Front
- Pipedrive
-
At Ozonetel, strive to do through CloudAgent - a Call Center Software Solutions that functions as an Inbound and Outbound Call Center. CloudAgent shifts your entire Contact Center and its functions into ... read more about Ozonetel CloudAgent
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Insurance
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Ameyo Engage is a Cloud-based Call Center Software that allows a business to take control of their operations by deploying faster changes to Customer Interaction Initiatives and engaging employees, which results in ... read more about Ameyo Engage
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor10% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Phonon is a pioneer in hosted telecom software technology. Our telecom applications including click-to-call, hosted inbound IVR systems, automated outbound dialer systems, virtual number services, SMS-to-call, and hosted PBXs are used by ... read more about Phonon
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- IVR/Voice Recognition
- Predictive Dialer
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
MaxContact is a Contact Centre Software Company with a difference. Formed by a group of contact centre professionals who became frustrated with providers that over promised and under delivered on features, support ... read more about MaxContact
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
The product information provides descriptions of key software components. As such, these are primarily technical product descriptions rather than a summary of benefits as to what the product can do. Nevertheless, we ... read more about Softdial Contact Center
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Telemo.io is an AI-driven layer on top of legacy business communication systems to standardize everything with modern REST APIs with AI. Essentially, Telemo wants to be as simple as Messagebird, Twilio, or ... read more about Telemo
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Hospital-health-care
-
Leisure-travel
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
iPhone/iPad
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Case Studies
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
A Voice-API - also Speech-API - is a set of functions that allow a software application to initiate and receive calls without requiring the application developer to know details about telecommunication technologies ... read more about TENIOS Voice API
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- VoIP
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
Voice broadcasting is a mass communication / broadcasting technique which enables you to send automated voice messages via call to a large number of people at once. Voice broadcast service can be ... read more about CallHippo
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Financial-services
-
Information-services
-
Information-technology-services
-
Marketing-advertising
-
Online-publishing
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Blog
-
Case Studies
-
On-Site Training
Packages
Pricing Type
-
Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
LoopUp is a premium conferencing solution that makes it easy to host high-quality remote meetings, whether from the office or your desk at home. It's simple to use, doesn't require any training ... read more about LoopUp
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Telephony SoftwareFeatures
- Call Monitoring
- Contact Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
Zangi has fully refused to collect big data. And it doesn’t keep data on any servers, whatsoever. Users are given the flexibility to add additional features and security algorithms to make it ... read more about Zangi
Entry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Call Center Management
- Contact Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Knowledge Base
-
Help Guides
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Ring.io is a dialer platform for CRM (Salesforce, Hubspot, Pipedrive, Zoho, Dynamics & more) that makes sales teams more productive. With click-to-call & power dialing modes, Ring.io enables your sales team to ... read more about Ring.io
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Reporting & Analytics
- Telemarketing Management
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
KavKom offers Centrex VOIP telephony services and call center software solutions that are easily integrated, easy to use, reliable and tailor-made. All your business telephony tools in a CRM Supplier of VOIP ... read more about Kavkom
Entry Level Price$12.19 Per MonthFree TrialN/APricing TypeFlat Rate25% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Available Packages
Standard$12.19 Per Month -
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI ... read more about PRO-T-S
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Windows
Knowledge Base
-
Help Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. ... read more about MiCloud Connect
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate33% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Nonprofit-organization-management
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more ... read more about Channels
Entry Level Price$15 Per MonthFree TrialN/APricing TypeFlat Rate50% in Telephony SoftwareFeatures
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Operations Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Blogs
Packages
Pricing Type
-
Flat Rate
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Free
Available Packages
Standard$15 Per Month -
We’re a cloud-based call recording and speech analytics platform born in Australia. Providing customers with the tools they need today. Imagining and creating what they need for tomorrow.Every day businesses around the ... read more about CALLN
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Call Monitoring
- Contact Management
- Operations Management
- Voice & Data Integration
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
We are Telephony system manufacturer in India. We manufacture Telephony system which is enabling business to move to the internet to make and receive telephone calls. We are telephony system manufactures in ... read more about Aria CCS
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Automotive
-
Banking
-
Financial-services
-
Government-administration
-
Information-services
-
Information-technology-services
-
Insurance
-
Mining-metals
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
Natterbox enables organisations to deliver class-leading service levels to their customers through efficient and effective integration of voice into their digital customer communications.Natterbox launched in 2010 to solve these business telephony issues ... read more about Natterbox
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers: Noda Contact ... read more about Noda Contact Center
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Operations Management
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
Asterisk powers many applications, including custom IP PBXs, automatic call distributors, conference bridges, voicemail, unified messaging, and more. Discover how Asterisk can power your next-generation communications deployment. Build voice, video and text ... read more about Sangoma Asterisk
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
Knowledge Base
-
Help Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Help customers with personalized voice prompt as answers to most of their queries with a self-service IVR, without the need to involve your agents. Choose from a Simple IVR, Multi-level IVR, and ... read more about Ameyo Voice
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Telephony SoftwareFeatures
- Auto-Dialer
- Call Center Management
- Call Monitoring
- Contact Management
- IVR/Voice Recognition
- Predictive Dialer
- Reporting & Analytics
- Telemarketing Management
- Voice & Data Integration
- VoIP
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Information-services
-
Information-technology-services
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Why Trust Goodfirms
Goodfirms is the world’s leading reviews and ratings company featuring 110,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.
Humanly-Vetted Client Reviews
Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.
Data-Driven Rankings
Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.
Global Trust & Recognition
Goodfirms is trusted by 110,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.
Transparency In Detail
From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.
Trending insights from Goodfirms
Valuable insights from top experts accelerate decision-making.
Most Popular AI Automation Tools for Small Businesses
The most popular AI automation tools for small businesses help automate repetitive and operational tasks, focusing on high-impact strategic initiatives. ... Read research article
On-Device Intelligence: How Apple’s Core ML and Google’s ML Kit Redefine the Future of Platform-Specific Apps
Apple’s Core ML and Google’s ML Kit progresses with on-device intelligence. A deep dive into their high-performance, platform-specific AI. ... Read research article
Leading Server Product Lines for Uninterrupted Business Continuity
This blog highlights the top server products for uninterrupted business continuity, seamless operations, high uptime, and robust performance. ... Read research article