Top Call Center Services in Malaysia
Are you looking to hire reliable call center services in Malaysia? Outsourcing to experienced professionals allows businesses the breathing space where they can concentrate all their efforts on the core functions. Professional firms are well-versed with a business's requirements and stay up-to-date with the latest trends that allow them to serve your customer base in the best possible manner. The infrastructure and latest use of technology keep them on top of things and maintain a competitive edge against the competition. However, the biggest cause of worry for any business is determining which is the best fit for their business.
Many aspects need to be considered during vendor selection. Businesses need to verify each firm's experience, capabilities, and references before they can make a final selection. Hence, Goodfirms has prepared a directory of call center companies in Malaysia to help you save the legwork involved in such extensive research. This directory comprises information on several areas of inquiry such as company content, project portfolio, experience, market penetration, and focus area while also providing access to research scores and verified client reviews to help you make an informed business decision. Make the best use of this directory to hire call center outsourcing services in Malaysia that meet your operational requirements.
List of Top Call Center Companies in Malaysia
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#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional standard to your operations with ... read Hugo reviews & insights
< $25/hr1,000 - 9,9992017Kuala Lumpur, MalaysiaHugo supported us with onboarding and verification tickets when our CX team was overloaded.
- Anonymous -
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant ... read SupportYourApp reviews & insights
< $25/hr1,000 - 9,9992010Kuala Lumpur, MalaysiaThe support specialist has consistently delivered outstanding performance, professionalism, and reliability across all responsibilities.
- Dmitrijs Angelovskis, Support specialist at Spell -
OBI Services, a premier outsourcing company based in the Philippines, specializes in providing top-notch virtual assistance, data entry, telemarketing, SAAS support, customer support, chat support, and sales and marketing services. Our mission is to deliver innovative, efficient, and cost-effective solutions tailored to meet the unique needs of our clients. With a commitment to excellence and ... read OBI Services LLC reviews & insights
< $25/hr50 - 2492017Kuala Lumpur, MalaysiaOBI Services delivered accurate, efficient, and reliable data entry with excellent communication.
- General Partner at Inturact Capital -
Upstream BPO Sdn. Bhd. is an Award winning Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact OMNI channel Center services, Data annotation, Content Moderation, Telemarketing services, Inside Sales, B2B Lead Generation, Appointment setting services & complete Sales Pipeline management.
$25 - $49/hr1,000 - 9,9992014Kuala Lumpur, MalaysiaHaving Upstream BPO handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone.
- Eric Roark, Chief Executive Officer at ROARK -
Brandt works with organizations to integrate strategies across a broad perspective of all elements of their business to support their customers. We are the “final enabler” to help organizations achieve operational efficiencies aligned to their business strategy. Investment in technology is therefore optimized.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
Your Customer is our Priority Redberry Contact Center is a BPO based in Kuala Lumpur, Malaysia serving Local and International Organization.Redberry Contact Centre (RBCC) offer both B2B and B2C BPO services for a variety of industries.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres in Malaysia.
< $25/hr2 - 9Kuala Lumpur, Malaysia -
UBASE is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers (IT equipment maintenance service) nationwide. Since its establishment in 1999, UBASE has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on the customer’s choice. To maximize ... read UBASE ASIA reviews & insights
NA250 - 9992018Kuala Lumpur, Malaysia -
VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since 2015, our core business was focusing on customer service solutions with an aim to attain 100% customer satisfaction. At VPO Services, we have a sensitive understanding that customer service serve as a door to customer loyalty. In connection to this, we ... read VPO Services Sdn Bhd reviews & insights
NA50 - 2492015Kuala Lumpur, Malaysia -
We are a professional employment organisation with a difference. Taking care of customer privacy and staff welfare is paramount in our strive to be a boutique sought-after human resource company.
NA10 - 492022Kuala Lumpur, Malaysia -
vOffice (Virtual Office) is a leading provider of Virtual Office service and business services in Malaysia and has over 10 years of experience servicing clients from all business segment and countries. All in all vOffice has served over 18,000 clients and you can be assured that we are committed to deliver the best possible customer ... read vOffice reviews & insights
$25 - $49/hr10 - 492003Kuala Lumpur, Malaysia -
Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true ... read SummitNext reviews & insights
< $25/hr250 - 9992020Petaling Jaya, Malaysia -
Outsourcing BPO services has become a significant part of almost all businesses these days. The BPO industry has been responsible for providing cost-effective services to a lot of businesses.
$25 - $49/hr2 - 9Petaling Jaya, Malaysia -
We stand out from the world of digital agencies. We don’t shy away from technology but we compliment the use of digital technology with one of the most powerful tools on the face of the earth – the human voice.
< $25/hr50 - 2492012Petaling Jaya, Malaysia -
We are a leading provider of CRM software and services in the Asia-Pacific region. We have a 20-year proven track record in helping large global and local companies to implement CRM platforms. We have cutting-edge CRM software solutions to manage sales, marketing, loyalty, customer service, outbound telemarketing complemented by services across loyalty, data, analytics, digital ... read Star CRM reviews & insights
< $25/hr50 - 2491998Kuala Lumpur, Malaysia -
Wingo Starr Group (WSG) started up as a small business in early 2015 and established through hard work and peer dedication. WSG has grown to be a highly reputable and niche market company today. One of the key success reasons is due to our highly dedicated team of people and great alliances. WSG acts as ... read Wingo Starr Group reviews & insights
$50 - $99/hr10 - 492015Kuala Lumpur, Malaysia
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