Top Call Center Services in Malaysia
Are you looking to hire reliable call center services in Malaysia? Outsourcing to experienced professionals allows businesses the breathing space where they can concentrate all their efforts on the core functions. Professional firms are well-versed with a business's requirements and stay up-to-date with the latest trends that allow them to serve your customer base in the best possible manner. The infrastructure and latest use of technology keep them on top of things and maintain a competitive edge against the competition. However, the biggest cause of worry for any business is determining which is the best fit for their business.
Many aspects need to be considered during vendor selection. Businesses need to verify each firm's experience, capabilities, and references before they can make a final selection. Hence, GoodFirms has prepared a directory of call center companies in Malaysia to help you save the legwork involved in such extensive research. This directory comprises information on several areas of inquiry such as company content, project portfolio, experience, market penetration, and focus area while also providing access to research scores and verified client reviews to help you make an informed business decision. Make the best use of this directory to hire call center outsourcing services in Malaysia that meet your operational requirements.
List of Top Call Center Companies in Malaysia
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Best Customer Support & Data Solutions in 2024
#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional ... read more about Hugo
< $25/hr1,000 - 9,9992017Kuala Lumpur, Malaysia100% BPO Services30% Call Center ServicesReview Highlight - Hugo has 5 reviews and 5.0 ratingsGreat CX support for our Healthcare App!
reviewed by: Jambukeshwaran Shanmuga Subramanian, Senior Manager Operations at Kasha Global -
Revolutionizing the CX Industry
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. It’s also a group of companies, that consists of: SupportYourApp; Label Your Data — a company that provides data labeling for machine learning; Outstaff Your Team ... read more about SupportYourApp
< $25/hr1,000 - 9,9992010Kuala Lumpur, Malaysia100% BPO Services30% Call Center ServicesReview Highlight - SupportYourApp has 7 reviews and 5.0 ratingsSupportYourApp set up a reliable 24/7 support team.
reviewed by: Niv Efrat, Director of Global Operations at Percepto Inc. -
Exceptional People, Exceptional Service
Upstream BPO Sdn. Bhd. is an Award winning Business Process Outsourcing company, with the ability to cater for diverse verticals with intelligent business operations. We specialize in Contact OMNI channel Center services, Data annotation, Content Moderation, Telemarketing services, Inside Sales, B2B Lead Generation, Appointment setting services & complete Sales Pipeline ... read more about Upstream BPO
$25 - $49/hr1,000 - 9,9992014Kuala Lumpur, Malaysia80% BPO Services50% Call Center ServicesReview Highlight - Upstream BPO has 13 reviews and 5.0 ratingsHaving Upstream BPO handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone.
reviewed by: Eric Roark, Chief Executive Officer at ROARK -
Empowering our customers
Brandt works with organizations to integrate strategies across a broad perspective of all elements of their business to support their customers. We are the “final enabler” to help organizations achieve operational efficiencies aligned to their business strategy. Investment in technology is therefore optimized.
< $25/hr2 - 9Kuala Lumpur, Malaysia100% BPO Services100% Call Center Services -
One Stop Contact Center
Your Customer is our Priority Redberry Contact Center is a BPO based in Kuala Lumpur, Malaysia serving Local and International Organization.Redberry Contact Centre (RBCC) offer both B2B and B2C BPO services for a variety of industries.
< $25/hr2 - 9Kuala Lumpur, Malaysia80% BPO Services100% Call Center Services -
For All Your Business Process Outsourcing Needs
At Bendigo Marketing, we focus on providing business-centric solutions to customers through various application domains and advanced technologies which ensure the best results. We offer outsourcing solutions with a wide range of functional capabilities and services. Our client-centric approach in each of the Business Process Outsourcing services offered integrate reliable ... read more about Bendigo Marketing
$25 - $49/hr10 - 49Petaling Jaya, Malaysia100% BPO Services50% Call Center Services -
CCM provides both inbound and outbound services.
Established in 2013, CCM is a local homegrown brand with MSC status and infrastructure located in Malaysia’s first Cybercentre. We are more than an outsourcing contact centre. Besides our inbound and outbound end-to-end contact centre services, we provide insourcing services where we recruit and train agents for established contact centres ... read more about Customer Connect Malaysia
< $25/hr2 - 9Kuala Lumpur, Malaysia100% BPO Services50% Call Center Services -
Satisfying Partners Customers
UBASE is a leading BPO service company with a contact center of 13,000 seats and 17 Apple repair centers (IT equipment maintenance service) nationwide. Since its establishment in 1999, UBASE has been striving to provide the best customer experience services. We emphasize that the survival of the company depends on ... read more about UBASE ASIA
NA250 - 9992018Kuala Lumpur, Malaysia100% BPO Services50% Call Center Services -
Leading BPO company based in Malaysia.
VPO Services is a leading Business Process Outsourcing (BPO) company based in Malaysia. Established since 2015, our core business was focusing on customer service solutions with an aim to attain 100% customer satisfaction. At VPO Services, we have a sensitive understanding that customer service serve as a door to customer loyalty. ... read more about VPO Services Sdn Bhd
NA50 - 2492015Kuala Lumpur, Malaysia100% BPO Services20% Call Center Services -
We Help Company to REDUCE their HR Dilemma
We are a professional employment organisation with a difference. Taking care of customer privacy and staff welfare is paramount in our strive to be a boutique sought-after human resource company.
NA10 - 492022Kuala Lumpur, Malaysia60% BPO Services50% Call Center Services -
Smarter Business. Better Life.
vOffice (Virtual Office) is a leading provider of Virtual Office service and business services in Malaysia and has over 10 years of experience servicing clients from all business segment and countries. All in all vOffice has served over 18,000 clients and you can be assured that we are committed to ... read more about vOffice
$25 - $49/hr10 - 492003Kuala Lumpur, Malaysia50% BPO Services40% Call Center Services -
Back Office Simplified
Outsourcing BPO services has become a significant part of almost all businesses these days. The BPO industry has been responsible for providing cost-effective services to a lot of businesses.
$25 - $49/hr2 - 9Petaling Jaya, Malaysia50% BPO Services25% Call Center Services -
Marketing & Advertising
We stand out from the world of digital agencies. We don’t shy away from technology but we compliment the use of digital technology with one of the most powerful tools on the face of the earth – the human voice.
< $25/hr50 - 2492012Petaling Jaya, Malaysia50% BPO Services25% Call Center Services -
Information Technology & Services
We are a leading provider of CRM software and services in the Asia-Pacific region. We have a 20-year proven track record in helping large global and local companies to implement CRM platforms. We have cutting-edge CRM software solutions to manage sales, marketing, loyalty, customer service, outbound telemarketing complemented by services ... read more about Star CRM
< $25/hr50 - 2491998Kuala Lumpur, Malaysia33% BPO Services33% Call Center Services -
Generating New Ideas.
Wingo Starr Group (WSG) started up as a small business in early 2015 and established through hard work and peer dedication. WSG has grown to be a highly reputable and niche market company today. One of the key success reasons is due to our highly dedicated team of people and ... read more about Wingo Starr Group
$50 - $99/hr10 - 492015Kuala Lumpur, Malaysia25% BPO Services20% Call Center Services
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