Best Customer Engagement Software
Companies that excel in customer engagement no doubt see higher customer lifetime value. One of the best practices to attain this is to have onboard a customer engagement solution. Investing in the best customer engagement software will help businesses deliver brilliant customer engagement that can drive tangible results. Customer engagement platforms will help businesses of any size and type to efficiently handle customer communication, live chat, video support, content management, feedback management, gamification, etc. Check the following list of best customer engagement software to improve your quality of customer engagement.
List of the Best Customer Engagement Software with Reviews
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Tremendous is the easiest way to distribute digital incentives globally. Use Tremendous to send gift cards, branded Visa cards, or money, customized to your brand experience. We make it simple for companies big or small to buy, track, and manage incentives at scale. Send rewards individually, in bulk, or automatically by integrating with our API. We work with top companies across industries: custo ... read more about Tremendous
Entry Level Price$500 One-timeFree TrialN/ACategory Focus50% in Customer Engagement Software -
You run an online shop with >20k unique visitors per month and want to reduce cart abandonment? uptain is a software that helps to engage and regain customers in online shops via smart exit-intent popups and personalized emails. The uptain algorithm analyzes data about a visiting customer in an online shop from different sources and segments this customer. The aim of the uptain algorithm is to min ... read more about uptain
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Tocca is your customizable, engaging, and collaborative virtual real estate space enabling any external or internal gatherings. Goal and Budget aligned to your needs! The B2B virtual event platform to engage audiences & maximize ROI. Branded, flexible, and interactive virtual space for all your events and meetings. ... read more about Tocca
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
telbee adds voice messaging to your website/web app, or to social media, podcasts, emails and more with shareable URLs. Visitors can speak their mind 24/7 and get on with their day – no more frustration. You can listen to messages or read transcribed in 50+ languages in our team inbox, your email client or anywhere else via Zapier. Then continue the conversation by voice, adding text, images and ... read more about telbee
Entry Level PriceFree versionFree TrialAvailableCategory Focus33% in Customer Engagement Software -
An audience engagement software platform optimized for running promotions, contests, quizzes, and ballots for media companies. Including a robust email platform, Second Street enables their partners to connect with their community on a whole different level. ... read more about Second Street
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Alchemer is the only voice-of-the-customer (VoC) and customer-experience (CX) solution that helps you transform to a truly customer-centric organization. By making sure the voice of the customer is heard loud and clear across every decision you make in every department. Hyper-personalized and actioned around the customer – from finding them to keeping them. ... read more about Alchemer
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
CheckMarket is a cloud-based survey tool that caters to small, midsize and large enterprises, as well as government agencies. Primary features include survey creation, distribution channel management, reporting, user notifications and white labelling. ... read more about CheckMarket
Entry Level Price$49 Per MonthFree TrialN/ACategory Focus20% in Customer Engagement Software -
Insightrix Online Community platform allows companies to engage with their customers on an ongoing basis using qualitative and quantitative tools. With options for long term and short term contracts, our platform was built by researchers, for researchers. Insightrix Communities allows clients to choose from self-serve or full-serve, with the flexibility for any option in between. ... read more about Insightrix Community
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Remesh's market research platform lets you converse with consumers at once in order to get qualitative insights at scale. Our algorithms synthesize the data as it comes in so you can change the flow of the conversation to get at the insights you seek. ... read more about Remesh
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Crowdtech offers a suite of research tools that enable organizations to capture customer insights through polls, surveys, chats, bulletin boards and more. The platform lets organizations create in-house search panels and add pre-qualified respondents to participate in research campaigns and diary studies. ... read more about Crowdtech
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Engagement Software -
Intouch Insight is a CX solutions company, specializing in helping multi-location businesses achieve operational excellence so they can exceed customer expectations, strengthen brand reputation and improve financial performance. An Essential Guide to understanding, designing, and deploying customer feedback surveys. Bring your voice of customer data to life. Boost productivity. Strengthen your foc ... read more about Intouch Insight
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Engagement Software -
AcademyOcean is a software organization based in Ukraine that offers a piece of software called AcademyOcean. AcademyOcean offers online support. AcademyOcean features training via documentation, live online, and in person sessions. The AcademyOcean software suite is SaaS software. AcademyOcean is customer engagement software, and includes features such as analytics, churn management, communicatio ... read more about AcademyOcean
Entry Level Price$225 Per MonthFree TrialN/ACategory Focus100% in Customer Engagement Software -
Ackee streamlines your customer success workflows, helping you predict and beat customer churn. Ackee helps your team gain valuable insights to ensure success across the entire customer journey. Backed by our powerful data science platform, Ackee's simple to use tools arm you with the metrics you need to deliver outstanding customer value. ... read more about Ackee
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Adictiz is a software organization based in France that offers a piece of software called Adictiz. Adictiz offers business hours support. Adictiz features training via webinars, live online, and in person sessions. The Adictiz software suite is SaaS software. Adictiz is customer engagement software, and includes features such as collaboration tools, contest management, feedback management, for cal ... read more about Adictiz
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Our online appointment scheduling and customer relationship management solution supports you on a daily basis in automating your customer journeys to make each experience unique. Agendize brings the functionalities that consumers are expecting in order to communicate with businesses. Appointment Scheduling empowers your clients to let their customers book appointments online with real-time availab ... read more about Agendize
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Enables users to re-engage their website visitors with highly targeted mobile & desktop web push notifications. With Aimtell, visitors can subscribe to your website in 1 click. Subscribers then are automatically amplified with data including page views, geolocation, and any custom events/attributes. These data points can then be used to create highly customizable segments to send targeted push not ... read more about Aimtell
Entry Level Price$49 Per MonthFree TrialN/ACategory Focus50% in Customer Engagement Software -
Traditional ways to look for information on a website or a web app is very inefficient. People spend hours per day locating the right page on a nav bar, or going through a huge knowledge base, or chatting with an agent or interacting with semi-trained bots. Airim saves time for these users by creating one widget to find information quickly and effortlessly using highly trained AI. ... read more about Airim
Entry Level Price$179 Per MonthFree Trial15 DaysCategory Focus50% in Customer Engagement Software -
We make AI easy for our users. People are creative. We want you to be able to express yourself through software. No matter if you can code or not. You just want to build. And we get that. With AlphaChat you can build high quality Conversational AI quickly. Our products have been built from the ground-up to make sure they are using the latest technologies. The Intelligent Virtual Assistants built o ... read more about AlphaChat
Entry Level Price$486.72 One-timeFree TrialAvailableCategory Focus50% in Customer Engagement Software -
Amplify your sales, recruitment, branding and overall online presence by actively involving the most valuable marketing resource you have: Your employees, partners and anyone else who's willing to vouch for you. Gather insightful input and trust your ambassador network to reach the right audience in a very cost-effective way. Ambassify grows along your organization and its ambitions. Set a low-thr ... read more about Ambassify
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Apostle is a modern Employee Advocacy platform, designed for marketing, sales, communication and recruitment teams. With Apostle you bring your brand to life through the social media profiles of your employees, relations and corporate channels. From creating a pool of brand ambassadors to activating them to share authentic stories on social media, Apostle helps you grow your visibility, build trus ... read more about Apostle
Entry Level Price$6.10 Per MonthFree Trial30 DaysCategory Focus100% in Customer Engagement Software -
AppFollow drives a holistic approach to app management that helps to unlock new business opportunities and gives marketing and support teams viable tools to get insights and drive customer engagement. Covering all key areas, such as real-time data performance monitoring, following competitors and benchmarks, keywords optimization, AppFollow provides reviews management, enables help desk integratio ... read more about AppFollow
Entry Level Price$111 Per MonthFree TrialN/ACategory Focus100% in Customer Engagement Software -
Apptentive is a software company based in the United States that was founded in 2011 and offers a software product called Apptentive. Apptentive offers training via documentation, live online, and in person sessions. Apptentive is customer engagement software, and includes features such as analytics, churn management, communication management, feedback collection, and live chat. Apptentive offers ... read more about Apptentive
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Aspect Via is a customer engagement platform that enables organizations to provide exceptional customer service and support. It is a cloud-based call service solutions that includes a wide range of capabilities, including omni-channel, self-service, proactive outreach, service intelligence, agent empowerment, and reporting and analytics. Aspect Via® is a highly scalable and secure cloud contact c ... read more about Aspect Via
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Engage with your customers over any digital channel. You win by cutting costs, increasing revenues and boosting customer satisfaction. Our company believes that contextual awareness is critical to providing the best consumer digital engagement. Service Providers are able to identify, offer and deploy relevant new services to consumer segments. Our platform can then deliver a multi-pronged engageme ... read more about AwareX
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Benbria is a leader in customer experience management and engagement solutions, helping the world's most customer-centric brands deliver a superior experience that goes above and beyond their competitors. Using a variety of mobile, online, and on-property technologies - including SMS, email, web, in-app and messaging channels, as well as kiosks - the companys Loop platform enables brands to captur ... read more about Benbria Loop
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Don't you dream of catching customers attention and keep them updated? Beupify comes with a variety of widgets to integrate on your website to instantly notify customers about updates to their product. It is a superior tool to raise your business value and conversion rates by keeping in touch with your customers and creating long-term relationships with the help of the eye-catchy widgets! ... read more about Beupify
Entry Level PriceFree versionFree TrialAvailableCategory Focus50% in Customer Engagement Software -
Bmetric is a software company based in Denmark and offers a software product called Bmetric. Pricing starts at $0.01. Bmetric offers training via documentation, and live online. Bmetric is customer engagement software, and includes features such as analytics, churn management, communication management, community management, content syndication, feedback collection, and video content. Bmetric offer ... read more about bmetric
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
When advanced AI chatbots join forces with live agents, productivity hits warp speed. Put smarter chatbots and virtual agents to work for you. It’s hard to decipher the reality from the hype around AI chatbots. There are demos galore of so-called conversational bots, but replicating those for your business typically requires a whole lot of data scientists and scripted responses. No thanks. Our w ... read more about Bold360
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Breezio keeps your member base engaged through a useful, interactive, easy-to-use approach to an online community with innovative features involving real-time engagement, chat, and article management. Community is important to us because our only focus is on community software. ... read more about Breezio
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software