Best Customer Engagement Software
Companies that excel in customer engagement no doubt see higher customer lifetime value. One of the best practices to attain this is to have onboard a customer engagement solution. Investing in the best customer engagement software will help businesses deliver brilliant customer engagement that can drive tangible results. Customer engagement platforms will help businesses of any size and type to efficiently handle customer communication, live chat, video support, content management, feedback management, gamification, etc. Check the following list of best customer engagement software to improve your quality of customer engagement.
List of the Best Customer Engagement Software with Reviews
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FreshLime is building next-generation customer engagement platform for locally focused businesses. We are empowering businesses to engage customers, grow sales and build a long-term loyal customer relationships at scale. The FreshLime multi-channel platform gathers data from marketing, point of sale, and customer data, enabling merchants to develop and implement targeted marketing campaigns to inc ... read more about FreshLime
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
Deepen your relationships with Viber’s wide range of communication features. Communicate genuinely, playfully, and expressively with endless stickers and GIFs. Express yourself perfectly with your own stickers or GIFs. Be part of public groups with people who share your same passions—from brands to influencers. ... read more about Viber
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Open Social connects us to other people, whether they live down the road or on the other side of the world. Sharing creates new communities and strengthens existing ones. It is what turns individuals into an active group. Creating a digital space will allow your organization to drive real-world change. Empower your members to communicate and collaborate with our purpose-built platform and extensio ... read more about Open Social
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Viafoura offers an end-to-end solution that makes your content a subscription magnet. It helps you uncover loyal subscribers faster and convert more of your traffic. Real-time commenting, community chat and live blogging tools with robust social features, audience insights and AI auto moderation. ... read more about Viafoura
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Khoros Communities gives you a branded, interactive platform to transform search, evaluation, purchase, and support interactions into connected learning experiences. Power your community and increase your team’s efficiency. Use our Slack integration to never miss a chance to connect with your community. Real-time analytics, advanced moderation tools, and robust content management foster more pro ... read more about Khoros
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Engagement Hub is the all-in-one digital community engagement and stakeholder management solution to drive participation and collaboration. Engagement Hub is the only global online solution that enables capturing of offline and online activity - reducing your administration burden ... read more about Engagement Hub
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Insights.US helps organisations become customer centric, through advisory boards & civic engagement. Reach out to your community and ask open-ended questions. We will help you ask the right question the right people, and reach a wide audience on any channel. Collate all knowledge into central themes and get a short list of qualitative insights. Sending feedback to each participant on their persona ... read more about Insights.US
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Engagement Software -
The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, anywhere. The user can also increase traffic with user-generated content through the software. The user can catch everything to build engaging community platform through inSided. With the help of ... read more about inSided
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Engage your customers and scale product support with an online user community for your product or website. Collect feedback, provide support and increase satisfaction and loyalty with Forumbee; it’s community forum software where the user can easily engage with their branded social community. The community software provides discussion forums, feedback forums, Q&A forums, and article forums for b ... read more about Forumbee
Entry Level Price$250 Per MonthFree TrialN/ACategory Focus50% in Customer Engagement Software -
Whatfix smoothens the transition of employees to newer web platforms with its interactive guidance system. Create personalised onboarding and training programs to ensure successful change management and software migration ... read more about Whatfix
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
LaunchNotes gives you a dedicated place to announce product changes and the tools to notify users that care about them. Bring your release notes, changelog, and what's new blog under one roof, and allow users to subscribe to receive updates on the things they care about. ... read more about LaunchNotes
Entry Level Price$29 Per MonthFree TrialN/ACategory Focus50% in Customer Engagement Software -
Pendo helps product teams deliver the value users want, even as their needs evolve. Communicate with your customers where they live. Combine product engagement, surveys, and feedback to maximize customer retention. Optimize trial conversions and user onboarding in-product. ... read more about Pendo Platform
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Fibotalk has taken implementation stress out of product analytics. With minimal integration, get good quality user behavior data and multiple visualizations with advanced query system. We provide deep insights into the user experience. All user events are captured automatically. To better analyze important parameters, label complex system values, and combine multiple event values in one class. Per ... read more about Fibotalk
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero (1) helps businesses understand how their customers use their product, (2) assesses their health and their likelihood to renew, and (3) gives the business the means to automate and per ... read more about ChurnZero
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities of customer success by connecting the dots of customer data, actively monitoring customer health changes, and driving proactive engagements. Leading companies use Totango to r ... read more about TOTANGO
Entry Level PriceFree versionFree TrialAvailableCategory Focus33% in Customer Engagement Software -
All conversations in one place. Foster relationships with the right people and the right frequency. Plus, no more BCC or cut-n-paste with our Gmail and Office 365 integration. Deliver a consistent customer experience by defining, managing, and measuring your methodology for driving success. Get more predictability into your revenue by managing everything in one place (subscriptions, renewals, expa ... read more about Client Success
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Kilterly is a startup SaaS company that provides customer success software to companies of all shapes and sizes. Our mission is to provide insights that empower companies to upsell while building and maintaining a healthy customer success strategy. Aside from best in class customer service, your Kilterly subscription includes Unlimited onboarding & retention campaigns, Unlimited surveys including ... read more about Kilterly
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
WalkMe's product super-imposes an interactive and flexible layer containing step-by-step balloon hints, which are attached to different User Interface (UI) elements, that appear in a sequential manner according to the users' actions. WalkMe's Walk-Thru’s are automatically overlaid on the UI itself, adapting themselves to changing layouts and element positions, and do not require any agent, playe ... read more about WalkMe
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software -
Planubo is an all-in-one software for any type of instructing business. From private coaching to teaching pros to large studios – the possibilities are endless! It's an all-in-one solution for any type of instructing business. From private coaching to teaching pros to large studios. It helps with scheduling, invoicing, payments, student feedback, website integration, and business insights. Each ... read more about Planubo
Entry Level Price$17 Per MonthFree Trial14 DaysCategory Focus33% in Customer Engagement Software -
UNION POS is a fast, intuitive and customizable iPad-based POS built for high-touch, high-volume venues. Designed with "fewest taps" in mind and featuring a real-time view of customer order history and habits, UNION helps venues stay focused on the customer instead of the screen. Venues receive 24/7 customer support, and monthly software updates that include new features and the guarantee of ever- ... read more about UNION POS
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Kingdon is a complete, 360° automated marketing system. We help small businesses grow by amplifying great customer service and making people want to tell their friends, family, and colleagues about you – all through their mobile. 360 WiFi is an automated marketing software that helps offline businesses to grow business, increase average ticket size, bring new customers and build a relationship ... read more about Kingdon
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Understand the post-sale journey of your customers on multiple touchpoints throughout their lifecycle. Leverage those insights for personalized triggered campaigns. Crowdvocate is a B2B customer marketing & advocacy automation platform that uses AI to enable marketers to streamline engagement, generate customer references, gain insights, capture VoC, and scale advocacy. Our platform enables custom ... read more about Crowdvocate
Entry Level Price$1628 Per MonthFree TrialN/ACategory Focus33% in Customer Engagement Software -
Hashtag Loyalty helps you build customer loyalty, improve customer retention and increase your revenue. Hashtag Loyalty enables businesses to grow by building customer loyalty, improving retention and increasing revenue. How? Capture - Understand - Engage. Capture first-party customer data via experience enhancing touchpoints such as a Loyalty Program, Feedback or Reservation System. Understand co ... read more about Hashtag Loyalty
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
inCust Coupons and Certificates gives you the powerful instruments for both in-business activities and cross-business marketing. With this solution, you can provide incentives to your customers and prospects in a handy, accountable way. Use certificates to reward people with free benefits. Use coupons to provide discounts that depend on various conditions. Implement gift certificates or lotteries ... read more about inCust
Entry Level Price$15 Per MonthFree TrialN/ACategory Focus50% in Customer Engagement Software -
Maximize your sales and grow your business with your very own customer loyalty program! Branded to your business, Kangaroo gives you the power to reward, communicate and engage customers on multiple channels to boost business. It's never been so easy! Attract, retain and boost sales by offering rewards, perks and experiences that will get customers to spend more, more often at your store. *Integra ... read more about Kangaroo
Entry Level Price$149 Per MonthFree TrialN/ACategory Focus33% in Customer Engagement Software -
Nearly 80% of your revenue comes from 20% of your clients. If this holds true, we can provide the right solution to build brand loyalty. Successful Loyalty Programs today are turning occasional consumers into loyal ones, thanks to a Digital Loyalty Mobile Solution. The customer experience doesn’t end with a conversion, unless the experience and the product did not meet the benefit exchange custo ... read more about Messangi
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Revetize is a buffet of customer marketing tools for small to midsize businesses. We help growth-oriented businesses to create and execute powerful referral and loyalty programs (while tracking revenue growth). We also help our clients grow their online reviews from 10 to 1000+ (if you're into that kind of thing). ... read more about Revetize
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
The lead conversion and qualification processes in most B2B sales cycles are broken. ElevenSight's innovative Remote Engagement Platform enables B2B sales and marketing teams to increase online lead conversion, accelerate sales cycles, and fulfill sales pipelines with one-click video and audio interactions from anywhere on the web. ... read more about 11Sight
Entry Level Price$19 Per MonthFree Trial30 DaysCategory Focus12% in Customer Engagement Software -
Spendgo is an integrated loyalty and marketing platform that allows businesses of all sizes automate and manage campaigns, creating a unified customer experience for its 14 million members by connecting point of sale and e-commerce platforms with third-party solutions. Spendgo provides sales and marketing data, empowering businesses to more effectively engage with their customers. With Spendgo you ... read more about Spendgo
Entry Level PriceContact vendorFree TrialN/ACategory Focus33% in Customer Engagement Software