Best Customer Engagement Software

Tap into the power of gamification to engage your audience - employees, sales teams, channel partners and customers - with BI WORLDWIDE's Bunchball Nitro, the leading enterprise gamification platform. Bunchball Nitro is a cloud-based platform, is specifically designed to help enterprise-level organizations tap into the power of gamification by taking game techniques we know and love – missions, ... read more about Bunchball Nitro

Geomants Buzzeasy Customer Interaction platform provides an exciting alternative to outbound dialling - Buzzeasy sends out personalised, compelling SMS messages, with a simple call to action reply to this message and well call you back. Delivered from the cloud Buzzeasy is secure, quick to deploy, easy to use and works with any contact centre architecture. ... read more about Buzzeasy

Transform the call. Accomplish more on every customer call. Empower contact center agents to interact digitally with customers on high value calls and offer digital self-service for faster resolution of common needs. Digital Call Experience. Launch a digital session that runs alongside calls. No download required, simply send the customer a link to begin. Present materials, complete tasks, request ... read more about CallVU

Capacity is an industry leader in support automation for both customers and employees. Capacity's AI-powered helpdesk answers more than 84% of all inquiries without human involvement. If Capacity doesn't know an answer, the question is seamlessly escalated to the appropriate subject matter expert via a ticket or live chat. Get up and running within 30 days. Learn more about Capacity. ... read more about Capacity

The Chaordix Community Platform hosts communities for the world's top brands, connecting them with their customers, members, users or employees. Our Community Platform is a white label SaaS solution that connects your brand with the people who mean the most to you, so you can create, discuss & learn. - Engage community members with a stream of activities & content. - Customizable, ever-expandi ... read more about Chaordix

Create hybrid chatbots to communicate effectively with your prospects, customers and internal employees with effective dialogues to reduce TAT & improve productivity. Increase your sales & provide amazing customer service by assisting users everywhere through automated customer support. ... read more about ChatGen

Turn your audience into a community. Customizable comment sections that will build a community based around your product. Breathe life into your product and engage your audience. Create custom comment sections that match the theme of your product. Integrate your users into your community. Build a strong and active community. Connect users to the Commenze Network Cross-site notifications. Simple au ... read more about Commenze

Community is a trusted conversational marketing channel that connects Leaders—entrepreneurs, small businesses, media companies, and brands—to their Members, all via SMS text messaging. Community has seen more than 3 billion texts exchanged between its Leaders and their Members, with clickthrough rates of 59% and open rates of 95%. Texting with your audience converts into action, impact, brand ... read more about Community

We at Como provide you with the digital marketing tools to make that happen. Our history of success with empowering restaurant and retail businesses puts us in a unique position to understand the market challenges you face and the barriers between you and the solutions that will grow your business. Our mission is to break down those barriers and smooth your way to unlocking your full business pote ... read more about COMO

Conpass is a solution for small and medium sized software companies to automate their customers' experience. This is done through guided tutorials, NPS measurement (the after-sales satisfaction index), and also through real-time analysis of user behavior. Using these tools, the aim is for software companies to reduce their support calls and establish a more interactive user experience and immediat ... read more about Conpass

We fix marketing complexity to create meaningful customer engagement. So customers come to stay. CrossEngage integrates all data available (product data, user data, order data, and behavioral data) into 360-degree customer profiles, adding easy-to-use customer journey and segmentation tools, and connects this setup to your favorite marketing channels for email, direct mailing, programmatic adverti ... read more about CrossEngage

Your simple solution to creating genuine and lasting relationships with your customers. Use the easiest live chat software for you and your customers. Give them a way to contact you easily instead of leaving your website. Create an astonishing customer service experience seamlessly. Your simple solution to creating genuine and lasting relationships with your customers The perfect Live Chat fully i ... read more about Customerly

DailyStory is a marketing automation platform that helps turn your marketing team into superheroes (cape not included). We super-charge your marketing and give you the power to easily automate all your digital marketing with process, consistency, and measurability. DailyStory also integrates with a variety of popular platforms from Telligent Community, Salesforce, MINDBODY and more. And supports Z ... read more about DailyStory

Built specifically for YMCAs, JCCs, community centers, and other member-based health and wellness organizations, Daxko Engage combines relationship management software and marketing automation for a systematic approach to increasing member engagement and community outreach. Create target groups to receive an automated flow of communication including email, phone calls, text messages, and face-to-f ... read more about Daxko Engage

Increase the number of your subscribers capturing when they like your service. With our reaction buttons you can interact with your users based on their feelings. When your users click on Smile, Heart, Like Emoji shows that they are in love with your product or your content and you have more chances to acquire a new subscriber at the right time. Our service changes the way to ask and collect feedb ... read more about Emojics

Vizury’s Omnichannel Engagement Platform helps brands drive customer-centric engagement to bring customers back to their websites, mobile apps or physical retail stores. Whether you’re an ecommerce store, a retail giant, a tech app, or a DTC brand, Vizury’s unmatched technology helps you create the best possible experiences for each customer. Vizury breaks the silos between all your customer ... read more about Vizury

Feedify is a software business formed in 2017 in the United States that publishes a software suite called Feedify. Feedify includes training via documentation, webinars, and live online. The Feedify product is SaaS software. Feedify offers a free version. Feedify includes online support. Feedify is customer engagement software, and includes features such as analytics, churn management, and feedbac ... read more about Feedify

Real people. Real reviews. Real insight. Take the guesswork out of growing your business and building the best customer experience. Feefo gives you the tools and insight to build relationships, improve your brand reputation and make informed decisions for the future. We give you access to technology and support that allows you to connect directly with your customers; generate great results and get ... read more about Feefo

Fomo adds social proof to your website. We built this product because we believe companies are doing marketing all wrong: too many aggressive popups, not enough personal connection. Fomo empowers websites to display recent customer actions (purchases, newsletter signups, whatever) with one line of code. Showcasing important behaviors like these dramatically increases social proof, turning your web ... read more about FOMO

Engage customers and boost loyalty with Gleantap, a powerful multi-channel customer engagement platform. With Gleantap, businesses can harness the power of SMS marketing and mobile push notifications to retain customers, automate marketing, and increase revenue, referrals, and reviews. It features mobile push notifications, text messaging marketing, smart analytics, and segmentation tools. ... read more about Gleantap

The easiest way to connect your business with more customers. A complete software suite that makes it easy for customers to find, engage, book and pay for your services online. Connect with new and repeat customers. Finally, a complete software suite that automatically connects you to your customers across the growing number of digital channels. These days, customers need everything to be easy. Th ... read more about GoSite

Accelerate Your Revenue with Smart Customer Engagement. Drive sales up with offer bundles that customers want and discounts they co-create. Achieve Your Goals with GreyFox. Grow Your Business with Hyper-Personalized Offers. Gain Customer Insights From Surveys & Feedback. Engage Your Customers Across Channels. Improve Marketing ROI with Automated Campaigns. Enhance Customer Loyalty With AI. Make ev ... read more about GreyFOX

Wiremo collects and showcases customer reviews on your website with gorgeous photos and integrated design to increase social proof and sales. Leveraging the SEO-boosting power of user-generated content, Wiremo uses AI to automatically analyze reviewer feedback and place positive reviews in a rotating carousel. Easy to set up on Shopify, WordPress and Squarespace, Wiremo boosts engagement by askin ... read more about Wiremo

Help insurance agents maximize customer life time value - to sell more policies and retain more customers using digital insurance wallet, chatbot, and an agent portal. Features Include: 1. MOBILE APP - Policy Wallet, Push Notification, Reminders, Agent Details, Insurance Cards, Accident Checklist, Home Risk Scan, Customer Profile builder. 2. AGENT PORTAL - Analytics Dashboard, Renewal tracker, Dea ... read more about InsuredMine

Inventia is a complete web-based video selling, identity verification and e-signing solution with an automatic sales funnel system that allows to boost contact center sales performance enabling brands to provide a secure, innovative and personal online customer experience: meet your customers face-to-face and deliver full service directly from your website or App. ... read more about Inventia

Experiences consumers love. The data you need. Create beautiful engagements that launch anywhere. No code required. Our experiences are designed to convert traffic on any device, driving more purchases while capturing declared data. Customers actively give you declared data. Capture intentions, preferences, motivations, and interests from your entire customer base. Power meaningful 1-to-1 marketin ... read more about Jebbit

ServiceDock is a messaging-based customer feedback and service platform that helps brick'n'mortar chains attract and retain customers. We do that by helping you: - capture real-time feedback via the messaging apps consumers love using; - easily follow up with disgruntled customers to turn detractors into promoters; - benchmark outlet performance and uncover valuable customer insights; and - build ... read more about ServiceDock

Liberty Converse is an omnichannel contact centre and customer engagement management solution that allows you to deliver outstanding customer experience (CX) across every customer engagement. Unleash your CX potential. The Liberty Platform is an all-in-one solution that includes all the low-code and contact centre solutions you need to improve the customer experience, fast. Liberty Converse is an ... read more about Liberty Converse

Liveoak is a virtual customer engagement and business platform that enables your representatives to connect, engage and complete work with customers in a seamless way. Liveoak seamlessly combines modern conferencing, forms collaboration, e-Signature and efficient data/I.D. capture combined with bank-grade security and a complete System-of-Audit. Our mission is to create an engagement platform that ... read more about Liveoak