Best Customer Engagement Software

Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobil ... read more about Moxtra

Peer group recommendations and customer reviews drive purchase decisions. Customers constantly look for social proof to validate their decision to choose a product or brand. Our reputation management module helps local businesses boost their reviews across Google, Facebook and Instagram. These help them rank higher in Google’s Local 3 pack search results. ... read more about ReferralYogi

Changing the way the world builds software, one organization at a time. The Pega Platform powers digital transformation by unifying leading artificial intelligence, intelligent automation, and customer engagement capabilities. Building an app, whether it’s simple or complex, shouldn’t be a struggle. Pega’s model-driven, unified approach delivers an enterprise-grade, agile application with a ... read more about Pega Platform

Ivinex CRM is a cloud-based solution that can be scaled to meet the business needs of any company. Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, surveys, and more. ... read more about Ivinex CRM

Sales organizations of banks, insurance companies, automotive dealerships and others who want to enable sales reps, improve customer experience, and increase lead generation and conversion rates. Increase sales from digital marketing and social media by connecting digital leads to sales agents on the phone - instantly. Get your sales team members to download our mobile app, and fully automate lead ... read more about Lucep

Flex gives your customer-facing teams the context, data, and channel flexibility they need to turn ordinary conversations into opportunities to drive repeat sales. Connect customers with any customer-facing employee Choose the channels that remove friction for customers and encourage dialogue Personalize interactions with detailed customer profiles that pull in first-party data from any s ... read more about Twilio

Plumb5, a real-time end-to-end customer centric digital analytical & marketing automation tools, that helps marketers, generate more leads using automation, enabling with Real Time Analytics, Engagement and Automation based on visitor behavior. It enables you to pin point intent based targeting and personalization by engaging with web audience at right time. Its an innovative and a modern tool for ... read more about Plumb5

An innovation Management Software that will enable your organization's transformation through collaborative innovation. Boost your corporate innovation program with us, spark your team best ideas and make innovation happens! The companys Management can monitor the entire process in real time, take action directed at a specific part of the process, receive detailed information on its evolution, and ... read more about Universe

NewgenOne Software is a global provider of business process management (BPM), enterprise content management (ECM), and customer communication management (CCM) software with a footprint in 69 countries and a portfolio of large, mission-critical solutions, deployed at banks, governments, BPOs and IT companies, insurance firms, and healthcare organizations. ... read more about NewgenOne

FundingGates to optimize your collections workflows with powerful, easy-to-use, integrated features. Create effective workflows, collaborate with your team, follow up better, get paid sooner, and increase your cash flows. Manage your AR with simple clicks, monitor your customer history, easily collaborate with your team, and get paid faster with less effort. ... read more about Funding Gates

Engage with your unique audience. One at a time. Pirsonal gives you the flexible personalized video marketing, dynamic landing pages and interactive video tools you need to take your personalized customer experience to the next level. ... read more about Pirsonal

User.com is an all in one Marketing Automation platform that helps turn visitors into happy customers with a range of tools, from visitor tracking, CRM, to email marketing. Connect with your customers and deliver consistent communication. ... read more about User.com

Unify your organization and empower your people to perform at the highest level through OKR alignment, commitment and transparency. Work is something you do, not somewhere you go. Execute with agility and drive performance across your company even when everyone is remote. Betterworks helps companies execute with agility on their business objectives through OKR alignment, commitment and transparenc ... read more about Betterworks

Document generation is one of several components of Ecrion’s modular document automation software, which begins with template design. Leveraging Ecrion’s best-in-class visual design tool, business users design and deploy engaging and interactive documents without costly IT involvement. This frees IT from coding documents and forms, thereby reducing costs and development time. Meanwhile, a sin ... read more about Ecrion

goMoxie is a customer guidance platform ushering in new customers and increasing customer efficiency. Create certainty and empower customers. Bring your online business into the era of the Guided Economy with goMoxie’s digital guidance platform. The advanced suite of customer assistance tools anticipates what your users need and guides them through the online journey with useful snippets of info ... read more about goMoxie

Answerbase provides an easy way for you to increase sales conversions, grow search traffic, and grow your email marketing lists for your ecommerce store.Answerbase's Q&A software engages your audience to most efficiently answer their questions, all while building valuable content for your business. ... read more about Answerbase

Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your agents. With a predictive mathematical algorithm, Five9 does the hard work of getting a live person on the phone. This saves time for agents from listening to unanswered calls or ... read more about Five9

Mention Me is a referral marketing and customer retention platform that fuels business growth. It seamlessly integrates into your website to serve highly targeted content that engages customers and drives action, such as buying again, giving NPS feedback or referring friends. This combines with sophisticated reporting and optimisation capabilities, so you can build high customer lifetime value (LT ... read more about Mention Me

NextME makes it simple for businesses to manage waitlists and serve more customers. Track visits and wait times, engage your customers in real-time with a custom virtual waiting room, and grow your business like never before. NextME leverages proprietary historical data to help businesses quote more accurate wait times during peak hours. We believe in superior customer service and that waiting in ... read more about NextMe

Embedery is a powerful solution for providing Popups to engage your customers, notify them with emails and build effective user flows to increase sales and convert more users to customers. Embedery provides a collection of products to give you the ability to maximise potential to reach the goals for your business.ll the Popups & widgets you will ever need. ... read more about Embedery

FreshLime is building next-generation customer engagement platform for locally focused businesses. We are empowering businesses to engage customers, grow sales and build a long-term loyal customer relationships at scale. The FreshLime multi-channel platform gathers data from marketing, point of sale, and customer data, enabling merchants to develop and implement targeted marketing campaigns to inc ... read more about FreshLime

Deepen your relationships with Viber’s wide range of communication features. Communicate genuinely, playfully, and expressively with endless stickers and GIFs. Express yourself perfectly with your own stickers or GIFs. Be part of public groups with people who share your same passions—from brands to influencers. ... read more about Viber

Open Social connects us to other people, whether they live down the road or on the other side of the world. Sharing creates new communities and strengthens existing ones. It is what turns individuals into an active group. Creating a digital space will allow your organization to drive real-world change. Empower your members to communicate and collaborate with our purpose-built platform and extensio ... read more about Open Social

Viafoura offers an end-to-end solution that makes your content a subscription magnet. It helps you uncover loyal subscribers faster and convert more of your traffic. Real-time commenting, community chat and live blogging tools with robust social features, audience insights and AI auto moderation. ... read more about Viafoura

Khoros Communities gives you a branded, interactive platform to transform search, evaluation, purchase, and support interactions into connected learning experiences. Power your community and increase your team’s efficiency. Use our Slack integration to never miss a chance to connect with your community. Real-time analytics, advanced moderation tools, and robust content management foster more pro ... read more about Khoros

Engagement Hub is the all-in-one digital community engagement and stakeholder management solution to drive participation and collaboration. Engagement Hub is the only global online solution that enables capturing of offline and online activity - reducing your administration burden ... read more about Engagement Hub

Insights.US helps organisations become customer centric, through advisory boards & civic engagement. Reach out to your community and ask open-ended questions. We will help you ask the right question the right people, and reach a wide audience on any channel. Collate all knowledge into central themes and get a short list of qualitative insights. Sending feedback to each participant on their persona ... read more about Insights.US

The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, anywhere. The user can also increase traffic with user-generated content through the software. The user can catch everything to build engaging community platform through inSided. With the help of ... read more about inSided

Engage your customers and scale product support with an online user community for your product or website. Collect feedback, provide support and increase satisfaction and loyalty with Forumbee; it’s community forum software where the user can easily engage with their branded social community. The community software provides discussion forums, feedback forums, Q&A forums, and article forums for b ... read more about Forumbee

AiTrillion is the first-ever SaaS-based Artificial Intelligence enabled, an all-in-one marketing platform for eCommerce sellers. AiTrillion derives its AI power for over 200M+ verified online consumer data, 180,000+ Seller Network & $14B+ USD worth transactions analyzed & counting. AiTrillion’s 11+ customer engagement features integrated with analytics built for the eCommerce industry, we at AiT ... read more about AiTrillion

Whatfix smoothens the transition of employees to newer web platforms with its interactive guidance system. Create personalised onboarding and training programs to ensure successful change management and software migration ... read more about Whatfix

LaunchNotes gives you a dedicated place to announce product changes and the tools to notify users that care about them. Bring your release notes, changelog, and what's new blog under one roof, and allow users to subscribe to receive updates on the things they care about. ... read more about LaunchNotes

Pendo helps product teams deliver the value users want, even as their needs evolve. Communicate with your customers where they live. Combine product engagement, surveys, and feedback to maximize customer retention. Optimize trial conversions and user onboarding in-product. ... read more about Pendo Platform

Fibotalk has taken implementation stress out of product analytics. With minimal integration, get good quality user behavior data and multiple visualizations with advanced query system. We provide deep insights into the user experience. All user events are captured automatically. To better analyze important parameters, label complex system values, and combine multiple event values in one class. Per ... read more about Fibotalk