Best Customer Engagement Software

AKIO is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,... - combined with a complete listening and analyti ... read more about Akio.CX

Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience – all in a fast, secure and reliable way. ... read more about Infobip

We are a group of people who are passionate about our business. Our main mission is to create useful products for you. Our strength is faith and unanimity in what we do. Everyday we work hard to facilitate customer service around the world. We love the beauty in simplicity. We make sure our products are easy to understand and easy to use. Or at least, that’s what our clients have told us. We are ... read more about IVCbox

We are market leaders in delivering mobility solutions to entrepreneurs and enterprises looking to provide an omni channel experience to their customers. Our mission is to engineer and maximize mobile ROI. ... read more about Hippo

Hadar Paz and Greg Platt founded Powerfront in 2001 as an eCommerce and content management system platform. Frustrated by the lack of ability to reach out to the customers visiting clients’ websites, Hadar envisioned a tool that would allow his clients and their employees to be able to visually see their online customers and reach out to them to offer assistance in order to make their online sho ... read more about INSIDE

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience. Glia’s Digital Customer Service solution brings the in-person experience to all customer i ... read more about Glia

A Unified Customer Service platform for your customers to reach you on all major Messaging Apps like WhatsApp, Messenger, Telegram and even SMS ... read more about Ongair

Founded in 2008, Whisbi is a global provider of mobile-first conversational sales & marketing platform combining live video, chat, voice and chatbot. Our solution is solving digital transformation challenges for enterprises and creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience. ... read more about Whisbi

Arena.im is a cloud-based marketing platform for live experiences. Our mission is to empower media companies to take back ownership of their audience from social networks and grow their community in their website. We enable publishers, media and broadcasting companies to cover events such as news, sports, finance and tech. Through a powerful AI technology, Arena.im is capable to aggregate, curate ... read more about Arena Live Chat

With experts you trust, NGDATA helps brands accelerate digital transformation through proven customer engagement best practices across industries coupled with our suite of enterprise technologies. All delivered end-to-end through a global professional services team. ... read more about NGDATA

Our technology was a product originally built to help businesses overcome their struggles with superficial, complex and costly marketing solutions. Today, our mission is to usher in the next generation of data-powered content engagement while allowing customers to maintain the personal, human side of their business. ... read more about Vestorly

Keep your customers engaged by delivering a one-stop digital experience. Moxtra powers one-stop customer portals, providing a private communication hub, for all of your external and internal users - under your brand. It delivers a continuous connected experience with an all-in-one suite of collaborative services. Moxtra's Platform can power your branded OneStop Portal as a standalone web and mobil ... read more about Moxtra

Peer group recommendations and customer reviews drive purchase decisions. Customers constantly look for social proof to validate their decision to choose a product or brand. Our reputation management module helps local businesses boost their reviews across Google, Facebook and Instagram. These help them rank higher in Google’s Local 3 pack search results. ... read more about ReferralYogi

Changing the way the world builds software, one organization at a time. The Pega Platform powers digital transformation by unifying leading artificial intelligence, intelligent automation, and customer engagement capabilities. Building an app, whether it’s simple or complex, shouldn’t be a struggle. Pega’s model-driven, unified approach delivers an enterprise-grade, agile application with a ... read more about Pega Platform

Ivinex CRM is a cloud-based solution that can be scaled to meet the business needs of any company. Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, surveys, and more. ... read more about Ivinex CRM

Sales organizations of banks, insurance companies, automotive dealerships and others who want to enable sales reps, improve customer experience, and increase lead generation and conversion rates. Increase sales from digital marketing and social media by connecting digital leads to sales agents on the phone - instantly. Get your sales team members to download our mobile app, and fully automate lead ... read more about Lucep

Plumb5, a real-time end-to-end customer centric digital analytical & marketing automation tools, that helps marketers, generate more leads using automation, enabling with Real Time Analytics, Engagement and Automation based on visitor behavior. It enables you to pin point intent based targeting and personalization by engaging with web audience at right time. Its an innovative and a modern tool for ... read more about Plumb5

An innovation Management Software that will enable your organization's transformation through collaborative innovation. Boost your corporate innovation program with us, spark your team best ideas and make innovation happens! The companys Management can monitor the entire process in real time, take action directed at a specific part of the process, receive detailed information on its evolution, and ... read more about Universe

NewgenOne Software is a global provider of business process management (BPM), enterprise content management (ECM), and customer communication management (CCM) software with a footprint in 69 countries and a portfolio of large, mission-critical solutions, deployed at banks, governments, BPOs and IT companies, insurance firms, and healthcare organizations. ... read more about NewgenOne

FundingGates to optimize your collections workflows with powerful, easy-to-use, integrated features. Create effective workflows, collaborate with your team, follow up better, get paid sooner, and increase your cash flows. Manage your AR with simple clicks, monitor your customer history, easily collaborate with your team, and get paid faster with less effort. ... read more about Funding Gates

Engage with your unique audience. One at a time. Pirsonal gives you the flexible personalized video marketing, dynamic landing pages and interactive video tools you need to take your personalized customer experience to the next level. ... read more about Pirsonal

User.com is an all in one Marketing Automation platform that helps turn visitors into happy customers with a range of tools, from visitor tracking, CRM, to email marketing. Connect with your customers and deliver consistent communication. ... read more about User.com

Document generation is one of several components of Ecrion’s modular document automation software, which begins with template design. Leveraging Ecrion’s best-in-class visual design tool, business users design and deploy engaging and interactive documents without costly IT involvement. This frees IT from coding documents and forms, thereby reducing costs and development time. Meanwhile, a sin ... read more about Ecrion

goMoxie is a customer guidance platform ushering in new customers and increasing customer efficiency. Create certainty and empower customers. Bring your online business into the era of the Guided Economy with goMoxie’s digital guidance platform. The advanced suite of customer assistance tools anticipates what your users need and guides them through the online journey with useful snippets of info ... read more about goMoxie

Answerbase provides an easy way for you to increase sales conversions, grow search traffic, and grow your email marketing lists for your ecommerce store.Answerbase's Q&A software engages your audience to most efficiently answer their questions, all while building valuable content for your business. ... read more about Answerbase

Five9 outbound allows organizations to make outbound calls to identified lists of contacts in a predictable and efficient manner. The Five9 Predictive Dialer dramatically increases the number of live connections for your agents. With a predictive mathematical algorithm, Five9 does the hard work of getting a live person on the phone. This saves time for agents from listening to unanswered calls or ... read more about Five9

Mention Me is a referral marketing and customer retention platform that fuels business growth. It seamlessly integrates into your website to serve highly targeted content that engages customers and drives action, such as buying again, giving NPS feedback or referring friends. This combines with sophisticated reporting and optimisation capabilities, so you can build high customer lifetime value (LT ... read more about Mention Me

NextMe is a modern virtual waiting room that makes it simple for businesses to manage their waitlist and serve more customers. Eliminate long lines and create amazing first impressions, all while saving money on outdated technology. With our easy-to-use waitlist and customer engagement solution, it’s time to grow your business like never before. NextMe leverages proprietary historical data to ... read more about NextMe

Embedery is a powerful solution for providing Popups to engage your customers, notify them with emails and build effective user flows to increase sales and convert more users to customers. Embedery provides a collection of products to give you the ability to maximise potential to reach the goals for your business.ll the Popups & widgets you will ever need. ... read more about Embedery