List of the Top IT Services Providers | Best IT Companies
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We’re a dynamic group of passionate cybersecurity experts bringing years of expertise in regulated industries to help you mitigate risks, support compliance efforts, and scale your resources – giving you confidence in your security posture. Truly, we love our work and the clients we partner with. We work si ... read more about Pondurance
< $25/hr50 - 2492008Indianapolis, Indiana -
Secuvant was launched in 2014 as an independent firm to provide enterprise-grade cybersecurity services using the Secuvant Cyber7™ methodology. Secuvant has grown rapidly and has been recognized by the industry and peers as one of the Top 100 MSSPs and fastest-growing companies.
< $25/hr10 - 492014West Jordan, Utah -
For over 15 years, The Tek has been providing superior IT Managed Services, Connectivity and Cybesecurity for businesses. Utilizing strategic partners with the industry’s leading products and services The Tek offer clients state-of-the-art, custom solutions for all their Managed Services, Connectivity, ... read more about The Tek
$25 - $49/hr10 - 492002Raleigh, North Carolina -
The Mako Group, a cyber risk management firm, has been knocking the socks off our customers since 2010. Based in Indianapolis, IN with offices in Chicago, Detroit and Fort Wayne - our specialized team of senior auditors and account managers aim to create long lasting relationships built on trust. ​ W ... read more about The Mako Group
< $25/hr10 - 492010Indianapolis, Indiana -
Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today. Your business can save mo ... read more about Valceon
$25 - $49/hr2 - 9Brentwood, Tennessee -
Started in 2004, 911 IT is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Salt Lake City . Our team of talented IT professionals can solve your IT nightmares once and for all.
< $25/hr2 - 92004South Jordan, Utah -
Every moment lost to technology trouble is a missed opportunity to move your business forward. Don’t take a chance when it comes to your company – leave the IT to the professionals. Outsourcing your IT department to the experts at Bytecafe Consulting protects you from unexpected troubles and unreliable s ... read more about Bytecafe
< $25/hr10 - 491999Indianapolis, Indiana -
Provider of IT security services, including: firewall and IDS deployment and management, security policies, security practices audits, and vulnerability assessments.
$25 - $49/hr10 - 492001Durham, North Carolina -
Hopwood has been a technology pioneer throughout his career, developing tech solutions that have enabled companies to move beyond roadblocks to their business growth. Hopwood has created several start-up companies which continue to thrive, founded one of the first MSP technology firms in Austin, Texas, and later one of ... read more about Five Iron
$25 - $49/hr10 - 49Franklin, Tennessee -
The Gordon Flesch Company is an office technology solutions provider dedicated to helping customers achieve optimal workflow efficiencies. By integrating business applications and multifunction devices, the Gordon Flesch Company can help businesses increase productivity, eliminate waste and save money. The approach tak ... read more about Gordon Flesch
< $25/hr250 - 9991956Indianapolis, Indiana -
Started in 2005, Cyberian Technologies is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in the greater Indianapolis area. Our team of talented IT professionals can solve your IT nightmares once and for all.
< $25/hr10 - 492005Indianapolis, Indiana -
At Accelerate, we leverage technology to give organizations a competitive edge.
< $25/hr10 - 49Indianapolis, Indiana -
Founded in 2001, Managed IT Solutions began with a mission to help small and medium-sized businesses like yours get a real return on their technology investments. Since then, we have remained dedicated to providing state-of-the-art IT support, service and products that allow our clients to get ahead of the competition ... read more about Managed IT Solutions
$25 - $49/hr10 - 49Raleigh, North Carolina -
Born out of a central Indiana based company, founded in 1930, Leap Managed IT has a heritage in using technology to help organizations become more efficient and achieve their goals. We’re here to foster the one-on-one relationship you need to feel confident that your organization is secure and positioned for s ... read more about Leap Managed IT
< $25/hr50 - 2491930Indianapolis, Indiana -
SACTECH helps your business engage technology, security, and applications with a utility mindset so you can thrive in an Internet Delivered World
< $25/hr2 - 92003Sacramento, California -
Swan is an energetic, growing company with exceptional knowledge and expertise in custom application development, specializing in cloud and mobile. Our team of dedicated software engineers is well versed in multiple languages and platforms. Core technologies include Java, .NET, Ruby on Rails, iOS, Android, and C++ Our ... read more about Swan Software Solutions
< $25/hr50 - 2492006Indianapolis, Indiana -
WorkSmart is the industry leading provider of Information Technology management and support for businesses and organizations throughout North Carolina and the Mid-Atlantic region. With the philosophy that reliable IT services require dedication, responsiveness, and accountability, WorkSmart partners with clients to pro ... read more about WorkSmart IT
$50 - $99/hr50 - 2492000Durham, North Carolina -
Since March of 1999 Sentree Systems Corp. has provided professional Data Security services to small businesses in central Indiana and surrounding cities. Our approach to Data Security is focused on protecting your organization’s reputation from becoming another data breach statistic. We ... read more about Sentree Systems
< $25/hr2 - 91999Indianapolis, Indiana -
Cyberguard Solutions LLC offers complete consulting services focusing on providing personal and specialized Cybersecurity services to meet each client’s specific needs. Cyberguard Solutions provide experts in information risk and security contractors. Additionally, we supply consultants including penetration t ... read more about Cyberguard Solutions
< $25/hr10 - 49Indianapolis, Indiana -
Frank is a consulting professional with 18+ years of client focused experience in risk management, cyber / information security and over 30 years in information technology design and project management for healthcare, manufacturing, banking, legal, transportation, sporting and stadium ... read more about InfoSec Alliance, LLC
< $25/hr2 - 9Nashville, Tennessee -
Thrive Security Solutions is a team of dedicated cyber security experts. We value our clients and always work to secure their data. We understand the modern challenges of cyber security. By offering detailed guidance through your critical IT security decisions, we work to simplify the process for our clients. With unpa ... read more about Thrive Security
< $25/hr10 - 492019Indianapolis, Indiana -
Stern Security is a cybersecurity headquartered in Raleigh, NC dedicated to protecting organizations from data breaches. Our services include Virtual Chief Security Officer, Penetration Testing, HIPAA Risk Analyses, data breach research, and more.
< $25/hr2 - 92014Raleigh, North Carolina -
Since 2005, Palladin Consulting Group, Inc. has provided investigation services to individuals and corporations. Unique to Palladin is the diversity of our investigative knowledge, length of combined experience, and detailed reporting process. With over 200 years of combined investigative knowledge, o ... read more about Palladin Consulting Group
< $25/hr2 - 92005Omaha, Nebraska -
Valiant Solutions, LLC is an agile HUBZone small business with both government and commercial clients nationwide. Founded in 2005, Valiant Solutions’ headquarters is located in North Carolina with offices in the DC Metro area. Specializing in Information Security, Valiant is dedicated to providing its clients wit ... read more about Valiant Solutions
$50 - $99/hr50 - 2492005Raleigh, North Carolina -
Ardendus Solutions (ardendus.com) is a professional IT company that offers complete total solutions for all your WiFi networking, website development, and cyber security needs. Whether you are a brand new business starting from scratch, needing to upgrade, expanding office locations or even relocating an existing offic ... read more about Ardendus Solutions
$25 - $49/hr10 - 492013Chattanooga, Tennessee -
DME's mission is to use our extensive IT experience to deliver tangible business results enabling our customer at home and in the corporate world to profit from the advanced use of technology. Our goal is building strong long-term customer relationships based on mutual trust and respect. Today's technology is c ... read more about DME Computer Services
< $25/hr2 - 92014Omaha, Nebraska -
We help people like you safeguard their business and profitability. The financial risk associated with data loss events due to cyber crime, corruption and staff accidents are frequently misunderstood and commonly overlooked. We understand the stress you have in today’s environment – one significant incident ... read more about Assurance Group Services
$25 - $49/hr2 - 92004Dublin, Ohio -
12 Points Technologies is an Enterprise IT Solutions Provider. We help our clients design and build Network and Security strategies to defend against the increasing global threat landscape facing organizations today.
< $25/hr10 - 49Omaha, Nebraska -
Cyber Security Services is a cyber security consulting firm and security operations center (SOC) headquartered out of Columbus, Ohio. We help customers meet cyber security challenges through consulting engagements, Virtual CISO Services, security monitoring, and cyber security product expertise. We want to be an e ... read more about Cyber Security Services
$25 - $49/hr2 - 9Westerville, Ohio -
One of The Penn Group’s core values is Excellence. Our customers deserve our best, and nothing short. We are on a mission to secure our nation’s information systems, and protect our customers. We don’t take the responsibility lightly. We know that all it takes for one wrong click and reputations and l ... read more about The Penn Group
$25 - $49/hr2 - 9Gahanna, Ohio -
Kimmell Cybersecurity & Forensic Services (KCFS LLC) is a technical advisory firm which provides high value, specialized managed security services (MSSP) and managed services (MSP) based in Northeast Ohio. Our firm works as a partner to transform clients into secure high efficiency organizations. From IT securit ... read more about Kimmell Cybersecurity
$50 - $99/hr10 - 492013Akron, Ohio -
Armolon Corp. provides comprehensive cybersecurity and disaster recovery services to clients throughout the United States. Client engagement varies from fully managed cyber security services (vCISO) to specific blocks of hours on as-needed basis. Our company specializes in developing cybersecurity and data re ... read more about Armolon Corp.
< $25/hr2 - 92014Des Moines, Iowa -
Pratum is an information security consulting and managed cybersecurity services firm with headquarters in Ankeny, Iowa. We help clients solve information security challenges based on risk, not fear. We have an expansive client portfolio which extends across the nation, ranging from small businesses to large corporation ... read more about Pratum
$25 - $49/hr10 - 492008Des Moines, Iowa -
At CoreTech we provide 24/7 IT support and business phone system management to small and midsize businesses throughout the Omaha, Lincoln, and Council Bluffs metro areas. The proper use of technology is essential for running any business today. But small to midsize businesses generally can’t dedicate resources ... read more about CoreTech
< $25/hr10 - 492000Omaha, Nebraska -
Founded in 2014 by the industry’s top cybersecurity experts, Binary Defense is on a mission to change the security industry for the better and help organizations defend against threats of all kinds. We believe that the best defense against cyber threats uses a human-driven, technology-assisted approach. We pro ... read more about Binary Defense
$50 - $99/hr50 - 2492014Stow, Ohio -
With a holistic, client-focused approach and a dedicated team of experts, we partner with companies to make lives better, one technology solution at a time. Whether we’re quoting a laptop, building a server, or implementing a comprehensive cybersecurity plan, we provide excellent customer service every step ... read more about ACS
$150 - $199/hr50 - 249Des Moines, Iowa -
OXEN Technology is a full-service IT and managed services provider helping local organizations thrive through a simplified technology experience. We have been an established IT company since 1985, weathering the ups and downs of the evolving technology industry. We have a proven track record of serving businesses, o ... read more about OXEN Technology
< $25/hr10 - 491985Omaha, Nebraska -
TrustedSec is an information security consulting team at the forefront of attack simulations with a focus on strategic risk-management. Our goal is to help organizations defend against threats of all kinds and change the security industry for the better. With a team handpicked not only for expertise and ... read more about TrustedSec
$50 - $99/hr50 - 2492012Strongsville, Ohio -
It was fate, or AOL, in 1995 that brought us together. From two different states, thousands of miles away from each other, we became friends in an AOL chat room. That friendship lasted four years before finally meeting in person. It continued when we married in 2004 and continues today! We started out together in Calif ... read more about Knights of Bytes
< $25/hr2 - 92010Omaha, Nebraska -
CyberHive is a collective of hybrid security practitioners targeting dynamic security challenges. Our intelligence driven full-spectrum capabilities enable fast, precise, and agile services which can engage at any point during the security or attack cycle. We're not one-trick ponies. Our Approach: CyberHi ... read more about CyberHive
$25 - $49/hr10 - 492016Des Moines, Iowa -
Hawaii Tech Support services businesses and organizations in the private and public sectors providing local IT Support such as technical helpdesk support, computer support, cyber security, and consulting. Operating since 2004, HTS is a leading IT service provider in the state of Hawaii recognized as one of Hawaii's ... read more about Hawaii Tech Support
< $25/hr2 - 9Honolulu, Hawaii -
Founded in 2011, R9B began operations as a cybersecurity training company with a vision of delivering military-grade technology to the private sector. This was in response to the increasingly blurred lines between government and civilian targets. We quickly turned vision into reality with the development of advanced cy ... read more about R9B
< $25/hr50 - 2492011Honolulu, Hawaii -
Allied Universal®, a leading security and facility services company in North America with more than 230,000 employees and revenues over $8.3 billion, provides unparalleled security services and technology solutions. With offices located throughout the nation as well as internationally (Canada, Mexico, United Kingdo ... read more about Allied Universal
< $25/hr10000+2016Honolulu, Hawaii -
Guidepost Solutions is a global team of investigators, experienced security and technology consultants, and compliance and monitoring experts. We provide security, investigative, compliance and monitoring leadership for critical client needs.
< $25/hr250 - 9992010Honolulu, Hawaii -
For most organisations in Australia, a data breach can be more than a PR disaster, it could be the final chapter. Gridware was established to help companies beat hackers with preventative strategies and superior security talent that is not available to other vendors on the market. We are specialised cybersecurity consu ... read more about Gridware Cybersecurity
< $25/hr10 - 492017Melbourne, Australia -
Cashel Group is a niche Information Security & Risk Professional Services Company. Our experienced experts deliver services using comprehensive, evidenced based, proven, unique methodologies. Our wealth and depth of experience is gained from working with many organisations and projects.
< $25/hr2 - 92015Melbourne, Australia -
Conversant Group is an IT services and consulting company. We design, build and manage infrastructure for the secure, dependable delivery of applications. People work with us because no matter the timeline, we get it done. We offer solutions quickly, and implement them right. We believe that technology should support t ... read more about Conversant Group
$25 - $49/hr10 - 49Chattanooga, Tennessee -
iFeelTech delivers suitable, up-to-date IT products and services for businesses and startups from New York to Miami. Our client list includes doctors’ offices, lawyers, stock traders, retail establishments, real estate developers, and film producers, all acquired through referrals. iFeelTech is a team of Apple an ... read more about iFeeltech IT Services
$25 - $49/hr2 - 92003Miami, Florida -
Slipstream is a managed cyber-security service provider enterprise. Our mission is client security and resilience through data-driven intelligence. Our Cyber Security Operations Centre (CSOC) is located in Perth, Western Australia and staffed by experienced security professionals with backgrounds in cyber operations, a ... read more about Slipstream
< $25/hr10 - 492017Perth, Australia -
Domain Digital is truly focused on providing a responsive and personalised service – knowing more about our clients and their goals helps us to provide a plan of their future IT needs. We see ourselves as an extension of your internal staff and work diligently to maximise your IT investment.
< $25/hr2 - 91996Perth, Australia -
Diamond Cyber Security was founded by former Australian Special Forces personnel with the aim of providing the private sector with the discipline, governance, techniques and leadership in cyber security enjoyed by the Australian Defence Force; to Provide Security Through the Offensive Lens.
< $25/hr2 - 9Perth, Australia
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Get a Personalized ShortlistWhat is IT Service?
IT services are IT solutions delivered to customers without having them worry about the high costs and hazards associated with that service. Customers can aptly use IT solutions without the complexities of maintenance, warranty, scalability, and resilience. IT service companies supervise various processes such as network management, system administration, cybersecurity, IT systems management, etc.
What is IT Service Management?
ITSM is the system that allows the service provider to design, plan, manage, and optimize information technology (IT) services provided to customers. The main aim of an IT Service Management structure is to guarantee that the right processes and technology are implemented to meet the client organization's various business goals. ITSM is subdivided into three segments, Service Strategy, Service maintenance, and Service enhancement. Service strategy catalogs the best services for the business. Service maintenance focuses on project management, identifying issues and incidents, and adequately reporting on the adaption of the services. Through Service enhancement, ITSM deals with policy, procedure, and asset management.
The following are some of the most popular ITSM frameworks:
- Information Technology Infrastructure Library (ITIL)
- COBIT
- Microsoft Operations Framework
- ISO 20000
- Six Sigma
- The Open Group Architecture Framework (TOGAF)
What Are the Different Types of IT Services?
IT Services play an essential role in the growth of the business. The following are a few of the different types of IT services offered by the top IT service providers:
1. Cyber Security:
Several types of cyber threats can cause potential harm to the entire system by gaining access to and deleting organizations' or users' sensitive/crucial data. Implementing cybersecurity solutions aims to deliver a proper security protocol for computers, networks, servers, and other devices connected via the Internet. Cybersecurity likewise ensures that the data stored on these devices is safe from attackers with malicious intent.
The following are the most potent cybersecurity threats:
- Malware
- Ransomware
- Phishing
- Social Engineering
The top cybersecurity organizations'tinuusers gather data to recognize potential menaces and obstruct any attack risk or vulnerability. They employ specific threat-hunting proficiencies, such as 24/7 security monitoring, frequent policy changes, etc., to identify security flaws in the system. The service provider also investigates and manages breaches to eliminate the attack's root problem, allowing users to resume business as usual quickly.
2. Database Administration
Database administration signifies several activities executed by the data attack'sinistrators, which warrants that the database is always accessible when required. The top database administration services ensure periodic database monitoring, security, and troubleshooting. The administrators tweak specific parameters like server memory allocation, disk usage, file fragmentation, etc., to enhance system performance and produce reports from queries, which are then run against the database.
A remote database service provider helps businesses balance database administration and their core business process. Clients can get on-demand scalable solutions by investing limited time and money. Besides, leveraging the outsourced management team’s expertise and explicit knowledge can positively impact the business.
3. IT & Networking
A network is a combination of workstations, servers, mainframes, and interface device team'sc., connected, enabling data sharing. The relation between these interconnect devices, known as network topology, helps identify their communication hierarchy. Typical network topology includes Bus Topology, Ring Topology, Mesh Topology, and Hybrid Topology, among others.
Switches, routers, and wireless access points are some of the essential networking nodes. These nodes effectively communicate with one another and other networks, establishing a communication channel. Different types of systems are classified depending on the geographic region occupied by them or their chief operative purpose.
Networks based on the operational area are:
- Personal area network (PAN)
- Local area network (LAN)
- Metropolitan area network (MAN)
- Vast area network (WAN )
Networks based on activity are:
- Storage area network (SAN)
- Enterprise private network (EPN)
- Virtual private network (VPN)
4. IT Consulting
IT consultancy providers create a road map for sourcing, employing, and maintaining IT assets and resources. An IT consultant provides organizations with best practices for applying IT solutions and services to their business objectives. IT consultancy helps implement cybersecurity, cloud environments, network infrastructure, ERP, and other IT solutions.
IT service providers understand and analyze the IT requirements of their clients and advise solutions and services accordingly. They further manage and supervise the implementation process, simultaneously assisting organizations with the transition process. It is crucial to subcontract IT services and solutions to the top IT services companies to ensure that the system functions correctly and securely.
5. Staff Augmentation
To simplify, staff augmentation is hiring technical talent across the globe while directly managing the augmented team. Proprietors can handpick the candidates that fit business requirements while molding the augmented team, no matter how and when required. Staff augmentation does not require infrastructural investments while simultaneously reducing time spent on recruitment.
Client companies can accurately leverage external and internal resources while identifying and filling the existing skills gaps by staff augmentation. Staff augmentation promotes access to industry specialists lowering the training and development cost and efforts.
However, assessing vendors offering staff augmentation analyze whether they can deliver what they claim. Please inquire about the lead or lag cycle time for staffing, their bench strength, and even the ability to assign candidate profiles.
What is Managed IT Service?
Managed IT Services or an autonomous third-party service provider remotely manages the host company's IT requirements. To handle IT services, several businesses require extensive infrastructure, such as multiple networks & servers, switches, VOIP phones, robotics, etc. These demands are subcontracted to a managed service provider to reduce setup costs while enhancing productivity. The IT service providers deliver uptime maintenance, data updates & installation, network monitoring, installation & maintenance of company-specific apps, helpdesk services, and system integration services.
What Are the Benefits of Outsourcing IT Services Solution?
Most enterprises often choose to outsource their IT services and solutions for a variety of purposes. There are several benefits of outsourcing IT solutions, such as:
1. Reduce Costs:
Outsourcing enables decision-makers to concentrate on the overall budget of the project as well as allot human resources where they require them most. Hiring and training a team of IT experts and setting up the required infrastructure can be costly. Besides, by subcontracting services, businesses save substantial money on hardware expenses, software licenses, maintenance, etc. Moreover, firms can acquire highly skilled employees at a lower cost.
2. Experienced Resources:
Outsourcing IT services allows businesses access to a highly talented and skilled workforce from across the globe. The IT service companies ensure that the staff assigned to your project is certified and possesses experience in the relevant field to deliver the required IT solutions accurately. Besides, as the top IT solutions companies have worked on multiple projects ranging from various bandwidths, they can quickly and efficiently tackle any unforeseen issues.
3. Innovative Technologies:
The need to match pace with the changing trends and technologies is crucial for organizations. The best IT service companies possess the resources to implement the newest and innovative tools and technologies right away. These service providers are well aware of the upcoming trends and can aptly integrate them within the business. However, as mentioned in the first point, setting up an up-to-date in-house IT service infrastructure can cause a dent in the business’ budget.
4. Support and Maintenance:
The best IT services companies assist their 24/7, throughout the year, to their customers. Businesses can raise concerns over the phone or via email and get someone to resolve the issue at any time. Moreover, these IT experts offer proactive support and timely maintenance of the system to identify and prevent avoidable disasters.
5. Security and Compliance:
Outsourcing IT services has risk factors, such as data breaches, access by unauthorized personnel, fraudulent activities, etc. However, the top IT service providers safeguard their clients against these threats. They offer compliance solutions to match requirements and secure data recovery protocols to tackle unpredictable data loss. The best IT solutions companies also sign Non-Disclosure Agreements (NDA) to ensure that your business ideas and information are safe with the service provider.
How to Shortlist Best IT Service Companies?
It is vital to thoroughly research the top IT service providers to sort out the ideal partner. However, it can be challenging to scrutinize the capabilities without identifying which selection criteria to analyze. While screening IT company services, consider the following benchmarks:
1. Portfolio:
The portfolio of the best IT companies gives insight into the working pattern and the different projects curated by the service provider. It also emphasizes their strengths and weaknesses enabling you to consider their candidature. A portfolio further highlights their proven records in various industries, enabling you to assess and acquire IT company services relevant to your project.
2. Client Reviews:
Apart from their past experience, clients must analyze their past clients' recommendations. You may read online feedback about the IT solutions delivered by the best IT solutions companies to understand their caliber better. Authentic positive reviews thoroughly understand the firm's processes and IT company services' quality. In addition to requesting references, you must explore independent review and rating platforms like GoodFirms to receive genuine client testimonials.
3. Cost:
Customarily, the cost of IT services depends on the features required, its scope for scalability, infrastructures, etc. Another determining factor is the level and variety of services. The top IT services companies may offer integrated line-of-business IT applications at a higher cost. However, the price should not be more than what you would have spent on setting up services in-house. The IT service provider companies must deliver consistent results while maintaining a consistent fee.
4. Team:
It is vital to scrutinize the vision and values of the service provider company. Ensure that you have information about the experts who will be the contact point for your projects. While teaming up with the top IT solutions companies, evaluating the company's visions, values, and socio-cultural aspects is essential. Verify the LinkedIn profiles of executives, managers, etc., to assess their talent, expertise, and past projects.
5. Security:
While outsourcing to top IT solutions companies, question them about the security policies they have installed. Ask them about their plan of action to counter the potential hacking or data tampering threats. Also, analyze the protocols concerning digital integrity and data authenticity. Moreover, ensure that the service provider regularly monitors the network and installs a network-specific firewall to defend against network-related issues.
What Questions Should You Ask Before Hiring the Top IT Services Company?
Understanding that the shortlisted IT consulting services company can meet your demands and expectations is imperative. Before finalizing the deal, you must ask the following questions to ensure that you are teaming up with the best IT solutions company:
1. What Is Your Onboarding Process?
The onboarding process should be easy and uncomplicated to eliminate confusion between the various teams working together. An ideal IT services company conducts numerous meetings detailing the documentation process, task management, transfer forms, follow-up procedures, etc. Inquiring about the onboarding process is essential as it smoothens the transition process, moving forward the expectations of the business.
2. Will You Assign a Dedicated Representative to Manage Our Account?
Ask the partner company whether there will be a dedicated account manager to supervise all your needs and deliver the best results. A representative will act as a helpdesk for the top-level managers and mid-level and low-level executives to reach out with queries. It is advisable to ask for the ideal time to interact and their estimated response time.
3. How Do You Plan on Preventing the Network and Cloud From Cyber Threats?
Outsourcing can leave your business at risk of cyber threats and potential data breach issues. You must inquire about the possible IT services company regarding their defense strategies implemented for their internal and your network. Question their certified experts concerning the design and course of best practices, procedures, and policies to warrant that your network and data are secure.
4. Are the Services Scalable in the Long Run?
Shifting from one service provider to another when your business requirements grow can be a tiresome task as well as a costly alternative. The managed IT consulting services company you select must be compatible with the current requirements and capable of serving in the long term. They should be capable of offering more extensive and more advanced services if the client-business plans expand. Always opt for a company with a vision to match any future demands.
5. What steps do you take to ensure we experience minimal downtime?
Lengthy downtime can cause an organization to lose clients. You must partner with the top IT services company capable of delivering business continuity strategies to keep the operation up and running even during an unpredictable disaster. Inquire regarding the redundancies offered by the service provider in case your network goes down. Ensure they proactively monitor internet traffic patterns or IT systems to detect potential loopholes and prevent downtime.
GoodFirms Research Process:
To receive the ideal IT solutions, company proprietors must opt for one of the best IT companies. GoodFirms strives to assist service seekers in this crusade by exhibiting the above list of the top IT services companies worldwide.
The principal IT service agencies that grabbed a position on the list of best IT companies are evaluated based on the extensive research procedure adopted by GoodFirms' expert researchers. This includes the analysis of several qualitative and quantitative factors, such as the company's portfolio, market penetration, and industry experience. These featured business IT service provider companies have also been ranked after carefully scrutinizing their domain expertise and support services.
Furthermore, another valuable parameter acknowledged by the research team is the capability of the company to deliver exceptional IT solutions to its customers, which is proven by client reviews on the GoodFirms platform. After a thorough investigation, our analyst observed that the above-listed IT service companies deliver robust IT solutions to patrons across the globe.
GoodFirms also encourages new and upcoming IT solution providers to partake in future research procedures by providing attestations of their work and grabbing a spot in our 'Research' section.