Best Lead Management Software

Searching for reliable lead management software to aid your sales process pipeline? For such service-seekers, GoodFirms curates a list of the best lead management systems that can be employed for the purpose. With sophisticated lead tracking software, your sales force would be well-equipped with detailed company and contact records, which include a complete history of communication. In one place get accurate data, and eventually, key insights for different customers, products, and services at different locations. Check out this lead management software, that could serve your efforts. Each of the below-listed lead management systems is provided with software details and user reviews to help your assessment.

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List of Best Lead Management Software with Reviews

  • TraceMyLead

    A lead management system, you can easily manage leads, appointments, marketing.
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    TraceMyLead is an industry-leading cloud-based sales scheduling software designed to enhance the business process of remodeling and the home improvement industry. With our advanced lead management system, you can easily manage leads, appointments, marketing, sales, field service projects, and more. Contractors, home service pros, and re-modelers manage your business easily and seamlessly from anyw ... read more about TraceMyLead

    Entry Level Price
    $50 Per Month
    Free Trial
    30 Days
    Category Focus
    50% in Lead Management Software
  • SuiteCRM

    Open source CRM application for businesses.
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    SuiteCRM’s revolutionary Hosted Service ends per-user charging, ends charging for premium features & ends vendor lock-in. Take back control & scale CRM throughout your business at massively reduced cost without fear of hidden charges. Know your customer by creating a central repository for all your customer data enabling you to gain key insights that can be used to enhance and nurture your busin ... read more about SuiteCRM

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Category Focus
    33% in Lead Management Software
  • Nutshell CRM

    All in one CRM solution that helps B2B teams
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    Nutshell is an all-in-one solution for businesses of all types. The CRM solution assists the sales and marketing teams of B2B businesses in closing deals successfully with features like sales forces automation, email marketing, and lead management. This customer relationship management software integrates with Google workspace, Mailchimp, Slack, and Microsoft office emails and calendars. Free tech ... read more about Nutshell CRM

    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    Category Focus
    25% in Lead Management Software
  • Kommo

    Messenger based sales crm software
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    Consumers are already exchanging millions of messages with businesses every day — is your sales team ready for the revolution? Kommo adds a whole set of messaging apps to your arsenal, equipping your reps to respond lighting-fast to hot leads and drive more sales. The best part? Now you can write to leads on the messaging app they prefer from the comfort of the lead card. No more app switching. ... read more about Kommo

    Entry Level Price
    $15 Per Month
    Free Trial
    Available
    Category Focus
    20% in Lead Management Software
  • Highrise is a simple CRM, built by Basecamp and launched on March 20, 2007. Over the past 11 years, it’s grown to become a multi-million dollar business with a loyal customer base. Highrise is the just-right, more thoughtful way to track leads and manage follow-ups in the office or on the go. Other tools are too cumbersome or require too many steps. Highrise is the just right, more thoughtful w ... read more about Highrise

    Entry Level Price
    $24.00 Per Month
    Free Trial
    30 Days
    Category Focus
    50% in Lead Management Software
  • Freeagent CRM

    Best CRM solution for the new world of work.
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    Freeagent is a perfect CRM software for small businesses to streamline workforce management with unlimited user access. This customized software flawlessly integrates task and project management for automation and monitors sales operations. The automated lead generation software assembles leads and stores extensive data using contact management. This way, it becomes easy for the sales team to acce ... read more about Freeagent CRM

    Entry Level Price
    $18 Per Month
    Free Trial
    N/A
    Category Focus
    15% in Lead Management Software
  • Zoho Marketing Automation

    Marketing automation software for faster business growth.
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    Zoho Marketing Automation allows marketer to manage their leads and customers holistically from a single platform. Be it generating quality leads through forms, landing pages, or other channels, engaging them with educational content pursuing them to take action, score them. based on the actions and qualify them for sales. ... read more about Zoho Marketing Automation

    Entry Level Price
    $19 Per Month
    Free Trial
    14 Days
    Category Focus
    30% in Lead Management Software
  • SAP CRM

    Best CRM software and customer experience solutions
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    SAP is a reliable customer experience and CRM solution well known for its efficiency and impactful results. The integrated sales force automation facility of SAP helps in building quality sales leads to achieve sales targets. This online CRM’s Lead management feature allows users to collect information from multiple channels and manage leads until the point of purchase. Winning the customers' tr ... read more about SAP CRM

    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Category Focus
    25% in Lead Management Software
  • Builderall

    We Believe In Affordable Tools For All...
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    Free lead funnels for Entrepreneurs designed to capture prospect information and create a customer base to send offers and presentations. Built For Gurus and Beginners Your level of skill or experience doesn't matter. Easy, Fast, and Yet Professional All under your control. It's easy to edit your site. Perfect for Mobile Phone. Create Restricted Area Website for Members. Easier Blogging Create Sal ... read more about Builderall

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    50% in Lead Management Software
  • Round Robin Distributor

    Intelligent . Quick . Efficient Inbound Distributor for Sales & Service Teams
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    Round Robin Distributor (RRD) helps Sales & Service teams automate their lead and case distribution wrapped as a 100% native Salesforce solution (your data is completely secured) and Lightning-enabled. The app incorporates features like customizable lead & case distribution logic, user absence and deactivation handling, relationship-based assignment, team, and user capping to handle the inbound vo ... read more about Round Robin Distributor

    Entry Level Price
    $169 Per Month
    Free Trial
    30 Days
    Category Focus
    100% in Lead Management Software
  • ConvertFlow

    All-in-one platform for converting website visitors
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    ConvertFlow is an all-in-one platform for converting website visitors. Launch & A/B test personalized popups, sticky bars, quizzes, and landing pages - no coding or developers needed. Build and test beautiful, high-converting landing pages at scale. Launch intelligent multi-step popups across your site. Segment your audience with quizzes and surveys. * Nudge people toward the next conversion step ... read more about ConvertFlow

    Entry Level Price
    Free version
    Free Trial
    Available
    Category Focus
    33% in Lead Management Software
  • Snov.io

    Scale your business and engage leads better with the sales CRM that delivers results.
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    Snovio is a perfect solution for Sales reps, Marketers, Startups, Recruiters, and anyone who relies on email outreach or outbound research. Cut down the time it takes to find and collect leads and candidates. It is your perfect CRM for efficient contact management and powerful cold outreach. Find more convertible leads, verify contacts, track your lead's progress, and automate cold outreach. Save ... read more about Snov.io

    Entry Level Price
    $33 Per Month
    Free Trial
    N/A
    Category Focus
    20% in Lead Management Software
  • Zendesk Sell

    Sales CRM to enhance productivity, processes, and pipeline visibility for sales teams.
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    Zendesk Sell is a modern sales CRM software that enhances the sales team's productivity by introducing automation in mundane tasks. Startups, small to medium businesses, and large enterprises can choose this CRM software for its fast, flexible, easy-to-use AI-integrated features. A simple and intuitive CRM software enables automated email marketing and AI-based lead management. The advanced tools ... read more about Zendesk Sell

    Entry Level Price
    $19.00 Per Month
    Free Trial
    14 Days
    Category Focus
    20% in Lead Management Software
  • ActiveConversion

    Making B2B Advertising and marketing work
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    ActiveConversion offers a complete system that connects B2B advertisers and publishers to generate qualified sales leads using intent data and identity resolution. Our technology is able to work with over 80% of B2B publications across North America and has consistently been able to provide advertisers with 5-10X more ROI from their digital campaigns. ... read more about ActiveConversion

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    50% in Lead Management Software
  • Act-On

    Marketing Made Personal.
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    Act-On’s Adaptive Marketing Platform is your command center to get the right messages, to the right people, at the right time. Our easy-to-use technology provides you with insight to adapt to your customers’ unique needs at each stage of the buying journey and accelerate your lead to revenue. Reach the right buyers and convert more leads with our adaptive marketing automation platform. ... read more about Act-On

    Entry Level Price
    $900.00 Per Month
    Free Trial
    N/A
    Category Focus
    20% in Lead Management Software
  • Genoo

    Build relationships; get more sales.
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    Genoo’s flagship product, Genoo Marketing Automation software, was released later in 2008 and quickly earned acclaim from a growing community of users. Continuous commitment to serving the real business objectives of customers, listening to their wants, and delivering what they need has become Genoo’s stock-in-trade. ... read more about Genoo

    Entry Level Price
    $199 Per Month
    Free Trial
    30 Days
    Category Focus
    25% in Lead Management Software
  • CRM Creatio

    The most agile CRM platform to accelerate sales, marketing, service and operations
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    Creatio CRM tool is designed to serve mid-size and large enterprises specifically. This cloud-based CRM tool is a no-code platform best utilized to automate CRM workflow. The CRM software has key modules like marketing automation, lead management, and customer success, allowing businesses to have a 360° view of the customers, prospective leads, and sales opportunities. This customizable CRM tool ... read more about CRM Creatio

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Category Focus
    25% in Lead Management Software
  • Perfex CRM

    Manage Customers, Projects, And Create Invoices In The Cloud.
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    Customer Relationship Management software that is a great fit for almost any small business, freelancer or many other uses. Explore the awesome Perfex CRM features that will help you get your business to the next level. Manage and invoice projects with the powerful project management feature. Track expenses and time spent on tasks and bill your customers. Ability to assign multiple staff members o ... read more about Perfex CRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Lead Management Software
  • ClinchPad

    Close leads faster. Clinch more deals
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    ClinchPad is a deal focused CRM that enables you to close deals faster. It is simple to use, a web-based application built for small teams who are looking to transition from a cluster of spreadsheets to a more organized way of tracking leads. It has all the features required to make your team more efficient and allows you to track your leads, collaborates with your team members, track performance, ... read more about ClinchPad

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Lead Management Software
  • Salesmate

    Best Sales CRM Software for Growing Sales Teams.
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    Salesmate is a CRM tool designed to supercharge sales activities and expand customer relationships throughout the sales lifecycle. This CRM tool comprises features like sales force automation, lead management, marketing automation, etc. The software’s ability to create a custom sales pipeline, track sales, automate follow-ups, track high-demand products, and differentiate the software from the r ... read more about Salesmate

    Entry Level Price
    $12 Per Month
    Free Trial
    15 Days
    Category Focus
    33% in Lead Management Software
  • Jumplead

    Convert visitors into leads and nurture them into customers
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    Jumplead is an inbound and marketing automation service that helps you to turn more visitors into customers. Jumplead comes complete with easy to use lead management tools, allowing you and your team to make the most of the leads that Jumplead generates. Jumplead also has an integrated Twitter customer intent search that allows you to keep an eye on people looking for help and recommendations. Ma ... read more about Jumplead

    Entry Level Price
    $49 Per Month
    Free Trial
    N/A
    Category Focus
    25% in Lead Management Software
  • CloudYogi CRM

    Grow Your Business with the Most Flexible CRM Application
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    We consider no business is same and hence CloudYogi CRM can be customised to suit your specific business needs.A CRM is useless without proper training and documentation. CloudYogi CRM comes with one to one training for you and your team, video training and full documentation. A Sales Force Automation CRM for medium to large enterprises with features such as email marketing, invoicing, and case re ... read more about CloudYogi CRM

    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Category Focus
    25% in Lead Management Software
  • BIGContacts

    #1 Rated CRM & Email Marketing Solution for Small Business
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    BIGContacts the most effective small business CRM will wrap around your business to ensure sales and marketing are working toward revenue as a common goal. This is why BIGContacts software is the best CRM for small business. #1 reason our happy customers choose BigContacts over other CRMs. Pricing + all our great features and tools. BigContacts is also the #1 rated Contact Management & Email Marke ... read more about BIGContacts

    Entry Level Price
    $0 Per Month
    Free Trial
    30 Days
    Category Focus
    25% in Lead Management Software
  • Claritysoft CRM

    CRM made easy so you can do what you do best.
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    Claritysoft is an all-in-one CRM software enveloping all contact relationship features like lead management, sales force automation, marketing automation, and lead generation. Empowering your team, delighting customers, and driving business growth is easy with this simple-to-use CRM tool. The client management software integrates with third-party tools like accounting, ERP, and email marketing. Th ... read more about Claritysoft CRM

    Entry Level Price
    $39 Per Month
    Free Trial
    N/A
    Category Focus
    25% in Lead Management Software
  • VBOUT

    Adaptive marketing automation made to work for you.
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    VBOUT is a marketing automation platform for any business. The platform includes powerful email and social media tools, lead intelligence and comprehensive analytics. Create a complete sales funnel and convert your visitors into leads by nurturing them with automated, personalized content. VBOUT will make your marketing efforts more efficient and effective, all from one beautifully designed dashbo ... read more about VBOUT

    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Category Focus
    25% in Lead Management Software
  • Podium

    Get chosen, every time.
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    Podium Webchat helps you connect with customers visiting your website in a whole new way. Stop making your customers stay at their computers to talk to your business. Webchat makes the conversation convenient by allowing the conversation to be text based. See how Podium is making it easier for your customers and how Webchat can work for your business. Podium is trusted by 180,000+ users. ... read more about Podium

    Entry Level Price
    $289 Per Month
    Free Trial
    14 Days
    Category Focus
    10% in Lead Management Software
  • improveit 360

    Purpose-built for Larger Contractors, Remodelers & Home Improvement Pros
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    Our system lets you easily manage your leads, sales appointments, emails, quotes, jobs, and gives you a complete 360° view of everything for better decision-making. When you’re on the road, our app provides you with mobile access from a laptop, smartphone or tablet. Increase Sales Opportunities. Reach homeowners and start getting the most out of every lead and customer. Whether you want to clos ... read more about improveit 360

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    18% in Lead Management Software
  • Odoo Marketing Automation

    All-in-one marketing automation software
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    Odoo allows you to craft sophisticated end-to-end customer journeys, design engaging email campaigns in minutes and create automatic and targeted marketing campaigns. Set up advanced marketing workflows that are centered around your prospects and nurture them efficiently through your sales funnel. ... read more about Odoo Marketing Automation

    Entry Level Price
    $36.00 Per Month
    Free Trial
    15 Days
    Category Focus
    25% in Lead Management Software
  • nTireCRM

    The World's #1 CRM Platform - Easy To Implement, Use & Scale
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    nTireCRM is a 100% web-based Customer Relationship/Incident/Lead Management System helps enterprise across diversified verticals viz. Banking, Insurance, Retail, Financial Services, Securities, Health Care, Manufacturing, etc. CRM Software in India is the unique solution that addresses the needs of Sales & Marketing, Customer Service, Business Intelligence, Call Centre, Back Office, Product Manage ... read more about nTireCRM

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Category Focus
    33% in Lead Management Software

Buyer’s Guide

Buyer's Guide to Lead Management Software

Generating a high number of leads is an achievement for marketing teams. But, what if the team is not able to convert the leads into customers? The cost of generating leads becomes a liability for the business. Lead generation is one of the top concerns that businesses of all sizes face today.

Here, the use of the best lead management software comes into the picture.

This buyer's guide to lead management software covers all the topics relating to lead management tools and how you should select one to get the most out of it. Let’s start with the basic concept of lead management and move on to in-depth information about lead management systems helping you make the right purchase decision.

What Is Lead Management?

Lead management is a process that includes capturing leads, tracking their behavior and activities, segmenting & qualifying these leads, and consistently putting in marketing efforts to convert them into customers. The primary objective of efficient lead management is to drive customers through the sales funnel until they reach the point where they make the purchase decision. If your business is generating leads but is not managing it properly, you would probably fail to provide exceptional customer services and ultimately lose sales opportunities.

Thus, it becomes necessary to follow a systematic approach toward a lead management process to ensure the business's sustainability and growth. To have a better understanding of lead management, let's examine the different components of the lead management process.

What Are The Components Of Lead Management Process?

Lead Planning

Planning marketing strategies to acquire leads is the first step in any lead management process. The target audience is approached using outbound and inbound marketing strategies including email marketing, social media marketing, SEO, webinars, and other paid advertising methods. When the audience responds to any of these marketing efforts, leads are generated.

Lead Scoring

The next step after generating leads is to identify and score those leads based on their purchasing decision authority, budget, and willingness to convert. Scoring the leads is important as it helps in prioritizing and executing personalized marketing strategies to ensure maximum conversions.

Distributing Leads

The qualified leads are then distributed to sales and marketing personnel with complete information about their demographics, age, preferences, etc. so that they can put the right efforts to convert those leads into loyal customers.

Nurturing Leads

The sales and marketing teams then nurture those leads with a high possibility of conversion by following up with them through email or phone calls. Lead nurturing requires implementing the efforts that educate the clients about the products/services like providing demonstrations, free trials, etc., making them ready for purchase.

Conversions

Here, the lead management process comes to an end where the leads get converted into customers.

What Are The Challenges Of Managing Leads Efficiently?

The lead management process seems simple when, in theory, but practically becomes complex when the number of leads cumulates consistently. Below are some challenges that businesses usually face during the process of lead management.

Lead Leakage

Some leads that do not become immediate sales opportunities leak out of the funnel due to a lack of time devoted to those leads. These leads are not nurtured efficiently, and thus they end up lying in your CRM and maybe become your competitors' opportunities. When the number of leads is high, it becomes difficult to answer equally to all the leads. This is where many qualified leads get segmented as unqualified leads, resulting in losing sales opportunities.

Missed Follow-Ups

Following up with the leads is one of the most significant activities that can shorten the sales cycle. But, many times, sales and marketing professionals miss following up with many leads due to a lack of interest or overload with the number of leads they receive every day. Missed follow-ups mean lost sales opportunities, and that ultimately leads to financial loss for the business organization.

Lacking Engagement

It becomes highly important to keep the leads engaged with the different options in products and services, pricing packages, etc. so that they make immediate purchase decisions. But, engaging leads is not as simple as it sounds to be due to constantly increasing competition and awareness among the buyers. It requires meaningful and consistent interactions with the audience to improve the engagement of the audience. Many times sales and marketing teams fail to do that due to scarcity of time, energy, and resources, which adversely affects the business profitability.

A lead management solution can help in overcoming these challenges to a great extent. So, let's go through what exactly is lead management software and its capabilities that can take your business to the next level.

What Is Lead Management Software?

Lead management software is also known as lead generation software, and lead tracking software that minimizes the human efforts required to generate, track, identify, nurture, engage, and convert the leads. It automates many tasks relating to lead management, eliminating flaws, and closing more deals effortlessly. It simplifies the process of organizing and streamlining the sales pipeline, analyzing critical data relating to sales, making informed strategic decisions, and achieving desired conversion rates.

Earlier, the sales and marketing teams had to put a lot of human effort and invest their time to get all these jobs done manually. Now, with the help of a lead management system, they can automate and schedule their follow-up emails, qualify and identify leads quickly, and immediately put their ideas into action. The lead management solution also helps evaluate the sales performance of each team member based on different dimensions, ensuring they meet their sales goals effectively and grow their business.

Let's have a glimpse at the capabilities of lead management software that can help modern businesses survive and grow exponentially.

What Are The Capabilities of a Lead Management Software?

Streamlines Information

A  business lead software can be a single source of information for your sales and marketing personnel. They don't have to manually juggle between files, folders, and excel spreadsheets to find the information they require. Using the best lead management tools, they can have access to all the information at their fingertips.

Qualifies Leads

A lead management system helps you follow a systematic process that enables you to qualify the leads accurately based on their purchasing authority, budget, and many other factors. This systematic approach eliminates the lead leakage problem and helps you make the most out of the generated leads.

Tracks Lead Activities

The best lead management software allows you to track your leads' activities including their emails and conversations with the sales & marketing team. Approaching the leads with a personalized strategy based on their activities can delight the leads, help improve conversions, and improve the profitability of the business organization.

Nurturing Leads

The leads that are not sales-ready require consistent nurturing and building relationships. A lead management system can schedule emails and social media posts that help nurture leads and engage them with your brand. This ultimately leads to increased sales and growth of the business.

Efficient Follow-Ups

When you launch a marketing campaign, there are so many leads pouring in, and handling them all equally becomes a tedious job. In such a situation, you may miss out on approaching many leads with your offers. The lead management system ensures efficient follow-ups with every lead by sending reminders and notifications, helping you to improve efficiency in follow-ups.

So, these were the basic capabilities of a business lead software. These capabilities can vary depending on the type of lead management solution you choose. Let's look at different types of lead management tools based on functionality, deployment, and price.

What Are The Different Types of Lead Management Software?

A. Functionality

Many lead management tools have basic features that allow only storing and managing information when it comes to functionality. Whereas, there are robust lead management apps with features that allow the categorization of leads, automate email marketing and social media campaigns, track and monitor lead behavior, and manage the entire sales cycle. 

So, while you select your lead management solution, check that it is compatible with your business workflow and processes. For that reason, many businesses opt for customizable lead management apps, whereas others go for readymade lead management solutions that are available to use immediately. Let's have basic information about each of them.

i) Readymade Lead Management Software

As the name suggests, readymade lead management software is a tool that includes predetermined features that cannot be tweaked. Readymade lead management solutions can be on-premise or cloud-based. You need to just install or sign up to start using the readymade lead management system instantly.

ii) Customizable Lead Management Software

There are many free and open-source lead management tools that you can install and customize as per your business requirements. You need to possess the technical expertise to customize this type of lead management system to get the maximum benefit from it. Many companies hire software development companies or freelancers to get a lead management system built suiting to their business workflow and logic.

B. Deployment

i) On-Premise Lead Management Software

On-premise lead management software is the type of software that can be installed on your server and operated within your business premises. When it comes to deploying on-premise lead management tools, you need to have proper infrastructure and technical staff to maintain and manage its updates regularly. You have three options if you are planning to deploy an on-premise lead management software -

  1. Download free and open source lead management software and get it customized by your technical staff to make it work as per your business requirements
  2. Hire a software development company or freelancer to build a lead management solution that can be hosted and managed on your server within your organization’s premises
  3. Purchase a license of a readymade lead management software, get it deployed on your organization’s server

ii) Cloud-Based Lead Management Software

The cloud-based lead management system, also known as online lead management software, is hosted on the software vendor's server. You don't need to worry about its installation, maintenance, and upgrading. The vendor takes care of that. All you need is an internet-aided device to use the cloud-based software from any place at any time.

C. Price

i) Paid Lead Management Software

Whether you are buying the license copy of a lead management software or hiring a software development company for getting your lead management software built, you need to invest a considerable amount in owning the software. In the case of cloud-based software, you need to pay a monthly/yearly subscription to use the lead management platform. The lead management purchase decision would be based on your business requirements and budget.   

ii) Freemium Lead Management Software

Freemium lead management software is free to use for a certain period or with limited features and users. You can go for this option if you need to check the software features and whether it includes all the functionality that your business requires. It is always better to make purchase decisions by testing a freemium version of the lead management platform.

iii) Free Lead Management Software

The open-source lead management solutions are free to download and can be customized as per your requirements. Also, there is certain cloud-based lead management software like EngageBay and LeadFeeder providing free pricing options with limited features. This free lead tracking software perfectly suits startups and small-sized businesses with minimum requirements.

Why Should Businesses Use Lead Management Software?

As per the research report, the lead management software market is likely to grow at a CAGR of 17.39% during the period 2017-22. The reason behind that is the need for large-scale client management among business organizations.

Lead management software is a tool that most successful businesses use these days to improve and scale their sales & marketing processes and manage their leads flawlessly. Below are some benefits that businesses derive from implementing lead management software.

Focusing on Quality Leads

The CRM lead management platform allows you to segment the leads based on their purchasing authority, preferences, and budget. This segmentation allows you to identify qualified leads that are sales-ready and approach them with personalized offers leading to improved sales and profitability.

Engaging with the Right Context

Lead software stores complete information about the leads and communication carried out with them in a centralized location. This helps the sales and marketing teams approach the leads with the right context and better conversion rates.

Improving Productivity

The sales lead management software automates the entire lead management process like sending emails, notifications & reminders, launching marketing campaigns, etc., allowing the sales & marketing teams to focus on planning successful strategies that yield results.

Responding Quickly

With the help of sales lead software, the sales and marketing teams can access crucial information about the leads, such as their contact information,  buying intentions, purchasing authority, budget, etc. This enables them to respond quickly and accurately to the leads and increase the chances of conversions.

Increasing ROI

The sales lead management software allows you to identify the marketing platforms and strategies, bringing better results in terms of quality leads and conversions. This helps in planning effective marketing strategies for the future, and that leads to increased sales and ROI.

Measuring Performance

The lead software provides insights into important information about different aspects like the success ratio of different marketing campaigns, buyers' behavior, etc. helping in measuring performance. This helps in making improvements to the processes and workflows benefitting your business financially.

What Are The Factors To Be Considered While Selecting a Lead Management Software?

Easy to Use 

A user-friendly lead generation software would encourage your sales and marketing team to adopt it quickly and get things done with minimum human efforts. This would save time and help them focus on strategic and revenue-generating tasks, helping you improve the business organization's productivity and profitability.

Implementation Support

Just ensure that you get the required support from your software vendor until your team is comfortable and fully operational with the lead management software. If you have chosen cloud-based software, then you need not worry about the implementation support.

Price

This is the most important criteria most buyers look for. The price of the software should be worth the features and functionality it provides. Moreover, it should also fit into your budget. If you are not confident with the lead management software functionality, go for a freemium version first and then make the purchase decision.

Customer Support

Before you purchase a lead management software, you need to check whether the vendor of that software provides prompt customer support or not. Check the customer reviews about the same and choose the software with exceptional after-sale support to ensure a smooth lead management process in your organization. 

Dashboard

Most of the lead management software includes a dashboard providing a glance view of metrics that you want to check frequently. You need to ensure that the lead management software you have chosen allows you to customize the dashboard according to your preferences and easy-to-view charts and bar graphs allow you to grab insights that you require.

Integrations

Switching between different applications to get a task done can be a tedious job. The right integrations within your lead management software can help you get different tasks from a single interface. The integration with different tools would also allow you to import/export required data and save your time spent in manual data entry. Thus, you need to ensure that the lead management software you choose includes the capability of integrating other tools you are currently using in your business.

Mobile-Friendly

In this fast-paced business environment, when most of the tasks are done using mobile devices, why not manage leads. If you are required to manage your leads and monitor the activities of your sales and marketing team, even while you are traveling and moving places, you need to ensure that the lead management software you choose is mobile-friendly.

What Are The Latest Trends In Lead Management Software?

To stay ahead of the competition, achieve the impossible, and set unique benchmarks, you need to adopt future-ready lead management software. For that, you need to consider the below-mentioned latest trends in lead management software.

Chatbots

Chatbots can provide 24/7 customer support, and so have become quite popular among brands these days. Chatbots have enabled businesses to answer the queries of the leads at any time with minimized human efforts. Thus, you need to ensure that the lead management software you purchase can integrate with chatbots as most businesses these days are implementing chatbots on their website to nurture leads and provide exceptional customer service.

Voice Search

The number of people using voice search is growing steadily, and you need to ensure that the lead management software is compatible with this new trend. Through voice search, people post context-specific long-tail keywords, and that should be considered while executing lead capturing strategies using your lead management software.

Personalization

As per recent research, 90% of US consumers find personalized marketing very or somewhat appealing. You need to make sure that the lead management software you choose includes the features that support you in implementing personalized marketing efforts and approaching your leads in a personalized manner.

Video Marketing

People these days prefer watching videos rather than reading text. Videos have taken a prominent place in social media marketing. The lead management software you select should be compatible enough to execute this trend within your digital marketing efforts.

Artificial Intelligence

These days, marketers are using Artificial Intelligence in identifying the quality of the leads and implementing better decision-making strategies. The use of AI in lead management may not be new, but it is evolving and becoming more popular. AI focuses more on probabilistic decision making and thus helps businesses make their sales & marketing processes highly accurate & effective.

Machine Learning

Machine learning is based on data science that can be used to optimize and improve the performance of marketing campaigns. It can also help in qualifying leads in a much more effective manner and allow high-level decision-making with ease. Implementing machine learning in your lead management process means future-proofing your business and achieving heights more than your expectations.

How Much Can A Lead Management Software Cost?

The cost of the lead management software depends on the features it includes and its deployment. There are many lead management systems available, starting from $1/month to $1000/one-time subscription charges.

For example, Miraget Leads is available at $1/month, whereas Salesmate CRM is at $12/month, LeadSquared at $150/month, and LeadSpedia at $1000/month. Depending on your features requirement and budget, you can select the best one.

If you are not comfortable with monthly subscription plans, you can go for a Lead scrape which is available at $97/year, or Integrate at $9995/year, depending on your business requirements and budget.

The businesses do not prefer many times, monthly, and yearly subscription plans. They prefer to pay one time and own the subscription. There are lead management software like Teknovate CRM at $750 and DigitalCRM at $1000 one-time subscription charges that you can consider.

Most of these lead management solutions available at subscription-based prices include free trial options to try using them before making a purchase decision.

If investing in new software is not on your list right now, you can select a free and open-source lead management software that can be customized and implemented without investing a considerable amount. In this case, you may need to spend on the required infrastructure and remuneration to your technical team.

Why Refer GoodFirms’ List Of The Best Lead Management Software?

Still in a dilemma about which lead management software would suit you in terms of price and functionality? We would recommend you to go through the list of the best lead management tools curated by the GoodFirms team because -

  • GoodFirms follows a systematic approach toward listing software and services based on various important parameters and selects only those that are best in terms of emerging technologies and techniques.
  • Besides providing detailed information about each lead management software, GoodFirms' also includes authentic and legit reviews that would help you make smart purchasing decisions.
  • GoodFirms is considered one of the most trusted research firms as we update the details about the software, services, and reviews, frequently helping you access the latest and authoritative information.

The Key Takeaways

Generating leads is not enough; you also require to have an effective process to manage them to gain more conversions. Lead management software can manage innumerable leads generated from multiple marketing campaigns, whether online or offline. Streamline all the interactions with your leads, score, qualify them efficiently, and ensure that you gain maximum conversions with minimum effort.

We hope that this buyer's guide to lead management software has helped you select the right lead management system as per your requirements. You can also contact our experts & consultants to get more information on this subject.

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