Heylee

Heylee helps high-volume B2C contact centers automate customer conversations and turn every interaction into actionable intelligence. Its platform combines AI agents for customer-facing workflows, agent assist for live teams, and conversation intelligence for evaluating and improving performance.Heylee supports calls, email, SMS, web chat, social messages, meetings, and offline recordings. Teams can connect workflows across contact-center and CRM environments, including Five9, NICE CXone, Genesys, Talkdesk, RingCentral, Salesforce, HubSpot, Microsoft Dynamics, and LeadSquared, with marketing connections to Google Ads and Meta Ads.

The platform is designed for conversation-led consumer sales and service operations, with implementation tailored to each customer’s workflows, integrations, and conversation volume.