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Built for the busy

WaitWell is a secure, scalable queue management and appointment scheduling platform that helps organizations improve customer flow, reduce wait times, and operate more efficiently. Customers can book appointments or join virtual queues through multiple channels including QR codes, web links, SMS, kiosks, and Waillo Chat, making access simple and flexible. Real time updates and AI powered wait time predictions keep customers informed and reduce uncertainty.

For staff and managers, WaitWell provides real-time dashboards showing queue status, service volume, and customer flow. Waillo Insights supercharges WaitWell reporting by enabling teams to ask plain language questions, quickly identify bottlenecks, uncover trends, and make data-driven staffing and operational decisions without complex reports.

With secure payments, open API integrations, and HIPAA and SOC 2 compliant security, WaitWell delivers a modern solution for efficient, high quality service delivery.
WaitWell
2020
Canada
  • Government-administration
  • Health-wellness-fitness
  • Higher-education
  • Hospital-health-care
  • Hospitality
  • Medical-practice
  • Retail
  • Veterinary
8 Industries
  • Arabic
  • English
  • French
  • German
  • Somali
  • Spanish
  • Ukrainian
7 Languages
Industries
  • Government-administration
  • Health-wellness-fitness
  • Higher-education
  • Hospital-health-care
  • Hospitality
  • Medical-practice
  • Retail
  • Veterinary
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Training
  • Webinar
  • Documentation

Media

WaitWell
WaitWell
WaitWell
WaitWell
WaitWell

WaitWell Core Features

Focus of School Management Feature
  • Administrative Management
  • Attendance Management
  • AI Features
Focus of Reporting Feature
  • Automated Reports
  • Customizable Dashboard
  • Drag & Drop
  • Financial Reports
  • Marketing Reports
  • Report Export
  • Sales Reports
  • Visual Analysis
  • AI Features
Focus of Appointment Scheduling Feature
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database Management
  • Group Scheduling
  • Mobile Compatibility
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • AI Features
Focus of Scheduling Feature
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Employee Scheduling
  • Multi-Location
  • Online Booking
  • Real-time Scheduling
  • Reminders
  • Reports & Analytics
  • AI Features
Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Response Templates
  • AI Features
Focus of Veterinary Feature
  • Alerts/Reminders
  • Appointment Scheduling
  • Client Communication
  • Payment Processing
  • Reports
  • AI Features
Focus of Payment Processing Feature
  • Data Security
  • Debit/Credit Card Processing
  • Mobile Payments
  • Online Payments
  • Payment Processing
  • POS Transactions
  • Reporting & Analytics
  • Signature Capture
Focus of Patient Management Feature
  • Appointment Scheduling
  • Billing and Invoicing
  • Patient Communication
  • Reporting/Analytics
  • Telemedicine Integration
  • Workflow Automation

WaitWell Pricing

Pricing Type
  • Usage Based
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Annual Subscription
  • Quote Based
Vendor pricing page

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WaitWell Integration