Top Answering Services in the United States
The unmatched answering services in the US are the ones that use a combination of professional, experienced staff with cutting edge technology. However, you will have to put in efforts to find telephone answering services in the US that don’t compromise on the quality of services as well as fit in your budget. How about some expert assistance in helping you search for best in class phone answering service in the US? Yes, you heard it right. Here goes the list of top answering service companies in the US prepared by the in-house research experts of Goodfirms.
List of Top Answering Services Companies in the US | Phone Answering Service in the US
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Make your business 24/7. Power your growth every day of the year. AnswerForce provides professional and friendly call and chat answering services, virtual reception services, live chat, appointment scheduling, and more. Our team of experienced, customer-focused agents handle your calls 24/7, 365 days a year, so you can focus on growing your business. Designed for the service ... read AnswerForce reviews & insights
NA250 - 9992003Portland, OregonA wonderful service that keeps my company running smoothly and integrates seamlessly once set up.
- Jose Masso -
Voted #1 Answering Service in 2025 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect. No bots. No AI. Just real people creating real connections that win customers and build loyalty. We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re ... read AnswerConnect reviews & insights
NA1,000 - 9,9992002Portland, OregonTheir competitive pricing, accessibility, and commitment to understanding our needs have consistently made them a valuable support partner for all of our businesses.
- Dr.Tejeda at Medicinal Technologies -
Vserve Ebusiness Solutions specializes in end-to-end supply chain support, eCommerce solutions, and digital marketing services, helping businesses optimize operations and scale efficiently. Our supply chain expertise includes procurement, inventory management, order fulfillment, logistics, vendor management, purchase order processing, shipment tracking, and trade compliance, ensuring seamless supply chain efficiency. In eCommerce, we provide marketplace management, catalog ... read Vserve Ebusiness Solutions reviews & insights
< $25/hr250 - 9992004NYC, New YorkVeServe made the transition to an offshore workforce seamless and efficient.
- Liam Gutierrez, HR Manager at Coll SWFL -
SupportYourApp is a Support-as-a-Service company that has been providing secure technical, customer support and CX services to growing companies around the globe since 2010. We offer omnichannel, scalable support tailored to diverse business needs — whether that’s low-volume 24/7 coverage or consistent 9–5 support across all seven days. With flexible hybrid scheduling options and data-compliant ... read SupportYourApp reviews & insights
< $25/hr1,000 - 9,9992010Wilmington, DelawareReliable, fast, and refreshingly human exactly what financial support should feel like.
- Anonymous -
HelloSells call answering service is an efficient way to optimize your sales funnel. Get real support from real people for your marketing & sales teams, 24/7. Your company is unique and our scripts are too. We work with your team to show your brand personality from the first greeting. Your business needs fast, experienced sales agents. ... read HelloSells reviews & insights
< $25/hr250 - 999Portland, Oregon -
With more than 20 years of experience in Data Management industry, Data Entry Outsourced is one of the most trusted names for outsourcing any data entry or data management assignments. Catering to clients with varied requirements from across the globe, Data Entry Outsourced has been able to carve out a special niche in quality data entry ... read Data Entry Outsourced reviews & insights
$50 - $99/hr50 - 2492006Princeton, New JerseyReliable Partner for Data Entry & Automation Services
- Danial Bowman, SEO at ZingZone Agency -
CallZent is at the forefront of transforming customer support through innovative, human-centric communication solutions. Our mission is to deliver unparalleled customer experiences that build loyalty and trust. Operating state-of-the-art contact centers in Tijuana and Hermosillo, Mexico. CallZent specializes in multilingual customer support, third-party verification, debt collection among other call center services. Our commitment to excellence and operational ... read CallZent reviews & insights
< $25/hr50 - 249San Diego, CaliforniaCallzent exceeded our expectations with their professionalism and responsivenes.
- Christopher Evan, Director at Collinson -
Wing Assistant is changing the way companies hire remote employees world wide. Wing is a fully managed virtual assistant experience that helps entrepreneurs, SMBs and enterprise teams offload tedious, time consuming tasks to dedicated assistants for a flat monthly fee. If you are looking to hire a virtual assistant for generalized tasks, or an assistant ... read Wing Assistant reviews & insights
< $25/hr10 - 492018Berkeley, Californiavery good experience overall with a good follow up from the wing team with a supervisor to constantly improve the assistant
- Sam Loufrani, Founding Partner at Padel USA -
Since 1991, Blue Valley Marketing has supported businesses operating in B2B, and B2C industries. With six locations staffed with professional full time qualified and trained employees in the US (Midwest), and Belize, we create a partnership with our clients built on trust. Over the years we have successfully completed over five thousand (5000+) outbound and inbound ... read Blue Valley Marketing reviews & insights
$25 - $49/hr250 - 9991991Kansas City, KansasA Game-Changer in Our Sales Pipeline!
- Todd Schwarzenbach, Vice President of Sales & Marketing, Electrical Markets Division at 3M -
LEX Reception is a legal reception service that gives lawyers more time. You have time for what matters most when LEX legal receptionists answer calls, schedule appointments and take payments 24/7. Our team also supports wildlife non-profits – giving more time to animals at risk of extinction. With our client's help, we donate 1% every ... read LEX Reception reviews & insights
< $25/hr250 - 9992011Portland, OregonThey genuinely care for their potential clients.
- Chris -
ExpertCallers is a global consulting and outsourcing company, with a wealth of experience in providing operational and strategic excellence to call center businesses around the world. We began our journey way back in 2002, and have, over the years, grown and diversified our services to provide value-added support to over 5400 businesses across 45 countries ... read ExpertCallers reviews & insights
< $25/hr1,000 - 9,9992007Princeton, New JerseyProfessional Customer Support with Strong Quality Control
- John Faraday -
STOP MISSING IMPORTANT PHONE CALLS WITH PCN’S 24-HOUR ANSWERING SERVICE Did you know that 85% of your prospects will hang up and call a competitor rather than leave a voicemail message? Or that 73% will not call a competitor if you answer the first time they call? Think of the missed opportunity that each missed ... read Professional Communications Network reviews & insights
< $25/hr10 - 49Riverside, CaliforniaThey Make My Job Easier
- Kurt Abel -
Tasks Expert is a USA-based outsourcing company established in 2017 having an operational office and delivery center at Mumbai, India. It is basically one of the leading full-time Offshore Virtual Assistant companies serving global markets. We work round the clock providing 24/7 services to small, mid, and large sized businesses and even to busy professionals and ... read Tasks Expert- A Virtual Assistant Company reviews & insights
< $25/hr50 - 2492019Kansas City, MissouriOperations are now smooth, efficient, and stress free thanks to Tasks Expert.
- Basil Peyton, Chief Executive Officer at Floral Image -
Evateck is dedicated to offering tech firms and online business effective and dependable outsourced support services. In our commitment to maintaining the highest standards of quality, we currently onboard only TWO clients each month. Whether you require a dedicated phone line or an advanced CRM system, we are equipped to meet these needs. Along with ... read Evateck reviews & insights
< $25/hr10 - 492023Fort Lauderdale, FloridaCreation and implementation of a multichannel customer support system for the dental network
- Eugene Sloma, Marketing Strategy / Brand Management / Influence Marketing / Business Development at Astra Dent -
Net2Success IT Solutions - Gateway to Comprehensive Outsourcing Solutions Net2Success IT Solutions stands as a beacon in the dynamic realm of digital marketing, offering a comprehensive suite of services to elevate your online presence. As a leading Digital Marketing Service Provider, we specialize in Marketing Consultation, Outsource Digital Marketing Services, and cutting-edge Web Designing and ... read Net2Success IT Solutions reviews & insights
$50 - $99/hr50 - 2492020Milton, DelawareBest Business Plan
- Whitney Johnson -
Cures Medical Billing is a highly familiar medical billing company that uses superior billing and coding methods for doctors who want to outsource these tasks to a professional third-party service. Our experienced medical billing service coders and billers assist healthcare providers in recovering overdue payments and addressing insurance claim denials.
$25 - $49/hr2 - 92023NYC, New YorkCuresMB provides exceptional medical billing services with accuracy.
- Jason, Doctor at doctor OnDemand -
CallStar® was designed to understand and meet the needs of busy professionals with our specialized answering services. We are the perfect answer for incoming calls to your office. Your calls will be answered on the first ring with a custom message and quickly connected to one of our highly trained, professional staff. They can handle complicated on-call schedules to make ... read CallStar reviews & insights
< $25/hr10 - 491979Saint Petersburg, Floridato call or not to call.......
- Maria Shelzi -
When you need assistance with your phones, Endicott Call Centers can help. Our friendly call center answering service provides the kind of customer experience that everyone wants! Our agents are upbeat, understanding, and responsive. Whether you own a small business or a large one, it never hurts to have an extra hand. Endicott tailors our ... read Endicott Call Centers reviews & insights
$100 - $149/hr50 - 2492007Miami, FloridaThe quality of their employees answering the phones was poor.
- Steve Ferringer -
PRETO Business Corp. – a PR agency that employs a comprehensive approach to communication. We shape narratives, formulate strategies, engage audiences, and elevate your story to the forefront. Our team comprises innovators, trendsetters, and problem solvers, fostering a collaborative environment that embraces diverse backgrounds and individual expertise. VISION: WE RISE BY LIFTING OTHERS
$200 - $300/hr10 - 492022Fort Lauderdale, FloridaThe project delivered impressive results.
- Myles Lazarevic, Founder at Mastery: custom growth content -
Fusion CX is a global leader in customer experience (CX) transformation, offering end-to-end outsourcing solutions powered by a unique blend of human expertise and cutting-edge Gen-AI technologies. With over 10,000 employees across 40+ global centers, Fusion CX delivers multilingual support in more than 40 languages. The company specializes in customer service, sales, tech support, and ... read Fusion CX reviews & insights
< $25/hr10000+2004Draper, UtahAwesome Experience
- Manish Jain, Chief Marketing & Strategy Officer | CX and BPO Leader | Championing Tech-Driven Growth at CMO Needs -
A globalized world and breakthrough changes in the field of communication and technology have added new dimensions to customer service. Something that was simply limited to attending to the customers through telephone is now available to them through a plethora of mediums. Being a service provider, you cannot deny that your customers are all over ... read Vcallglobal reviews & insights
$25 - $49/hr1,000 - 9,9992003Needham, MassachusettsAmazing service quality that we have learned to love
- Lisa Martin -
TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support. The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility with “Best Shore” solutions by providing teams in the ... read TMP Direct reviews & insights
$25 - $49/hr50 - 249New Jersey, New JerseyExcellent IT services and support. Professionally resolved the issue with in timeline
- Sachin Sachdeva -
PATLive is a virtual receptionist and call answering service designed to help your business sound its best 24/7. Just like a front-office receptionist, PATLive virtual receptionists will greet callers with a fast answer and friendly service, patching calls through when you’re available and taking a message when you’re not. And if you need more than ... read PATLive reviews & insights
NA250 - 9991990Tallahassee, Florida -
Experience innovation focused on you! AstraQom is a fast-growing multinational telecom company connecting opportunities one call at a time. We proudly serve businesses in 105 countries and still growing. With data-centers located around the world to give you stable, secure, and reliable connections, we are your ideal partner for both single and multi-site VoIP deployments ... read AstraQom reviews & insights
$50 - $99/hr250 - 9992008San Jose, California -
When you choose QTMS by AAA Communications for your medical or non-medical answering service needs, you are given access to a local number, toll free number or both according to your needs. You can even bring your existing number to our service, and we also offer multiple extensions to help keep your calls and messages organized ... read QTMS reviews & insights
< $25/hr10 - 491986Brandon, Florida -
With packages for your business, wake-up services and so much more, count on Answering Tampa Bay to be your newest branch office. You can trust our professionals to handle all of your office needs. Answering Tampa Bay can provide call accounting, 24-hour voicemail and appointment reminders for your company. We're here to handle any amounts ... read Answering Tampa Bay reviews & insights
< $25/hr2 - 9Tampa, Florida -
A-1 Alert Answering Service is a telecommunications business. While we primarily focus on inbound telephone calls, we also offer a variety of other messaging services. We are proud members of the Association of Telemessaging Services International and have received Level One Technical Certification from Telescan, LLC. Our company adheres to a strict code of ethics that is ... read A1 Alert Answering Service reviews & insights
< $25/hr10 - 49Akron, Ohio -
We provide your customers with a high quality point of contact that is concerned first and foremost with patient safety, available every hour of every day of the week. When your patients and callers are supported after 24/7 that means the call center is providing the service you rely on. Our organization is experienced at dealing with every ... read Medical Call Service reviews & insights
< $25/hr2 - 9Detroit, Michigan -
There are several benefits of utilizing a solution like ours: You’ll always know where things stand with patient information because our staff will be able to monitor retrieval rates; if something gets lost or misplaced between visits then there aren’t any worries about data being compromised since all sensitive material are stored on a safe ... read 24×7 Doctors Answering Service reviews & insights
< $25/hr2 - 92014Richmond, Virginia -
Excel Answering Service, Inc. was founded in 1989 with the goal of becoming the top bilingual telecommunications service in Chicago. By providing excellent inbound and dispatching services for local companies, Excel has established a relationship with other customers throughtout the United States.
< $25/hr2 - 91989Chicago, Illinois -
Hello and welcome to Action Telephone Exchange. We have over two decades of experience in the message management business. Our answering service is the the perfect solution for busy life styles and small offices. We're here twenty four hours a day, seven days a week. We have emergency backups in the event of anything from ... read Action Telephone Exchange reviews & insights
< $25/hr2 - 92006Rochester, New York -
NuFone Answering Service offers simple start-up, easy-to-manage telephone answering services. Perfect for busy professionals, our 24/7 answering service provides the support that your business needs to succeed. Instant activation with no set up fees Professional agents answering with your business’s name and script 24/7/365 service, so that your phone lines are open even when your ... read NuFone Answering Service reviews & insights
< $25/hr2 - 9Oak Park, Illinois -
At Northwest Telephone Answering Service, we have live operator answering services available 24 hours a day, 7 days a week, 365 days a year. This means that when your customers call, they reach a live person on the phone every single time. This is an important feature for a business; statistically, 60% of customers will ... read Northwest Telephone Answering Service reviews & insights
< $25/hr10 - 49Atlanta, Georgia -
The Atlanta Advanced Answering management team has a combined 30 years experience in the Answering Service, and Customer Service industries. This experience has allowed our team the distinct advantage to implement known best practices to enhance call quality and overall customer satisfaction. You Never Get a Second Chance to Make a First Impression Everyone on ... read Atlanta Advanced Answering reviews & insights
< $25/hr10 - 49Atlanta, Georgia -
The Perfect Answer is a professional call answering service that answers your phone after hours or anytime you need us. Based in the USA, we truly care about the level of service we provide to our clients. We do not require Contracts, Setup Fees, or Deposit. We believe in our call center service and are ... read The Perfect Answer reviews & insights
< $25/hr10 - 49Atlanta, Georgia -
Our services are tailored to fit your business needs. Our plans include 8/12/24 hour service 365 days a week. No contacts or hidden charges to deal with. Nationwide service 24 hours a day. After 5 p.m. and weekend plans always available.
< $25/hr2 - 9Addison, Illinois -
Looking for a flat rate answering service for nights, weekends, holidays? Whether it’s after hours or overflow, your customer experience can make or break sales opportunities at your small business. It's hard to save on costs and not sacrifice quality. AnswerLive has the BEST pricing available, and we stand by our work. It's why there ... read AnswerLive reviews & insights
< $25/hr10 - 491981Charlotte, North Carolina -
Although our lives are driven by electronic communications, 79% of consumers say they prefer to interact with businesses via phone. Anserve is a 24×7 operation…we do not close. You worry about making your phone ring, Anserve will make sure all calls are answered. Anserve offers customized scripting and high-end technology to ensure we capture EXACTLY ... read Anserve reviews & insights
< $25/hr2 - 91969New Jersey, New Jersey -
GWHS Answering Services is a HIPAA-compliant medical answering service. Our understanding and experience with serving only the healthcare community allows us to offer a suite of answering service solutions designed to help medical practices and healthcare organizations of all sizes. We offer quality and compliance as a service. Your calls are answered by our helpful ... read GWHS Answering Services reviews & insights
< $25/hr10 - 49New Jersey, New Jersey -
We would like to introduce a service that we genuinely believe will help you to maximize your business potential.
< $25/hr2 - 9New Jersey, New Jersey -
Centracomm Professional Answering Service: Since 1994, Centracomm has been a leading provider of quality call center services and answering service solutions. Our specialty and our emphasis is the healthcare industry. It is simply not enough to hire a company that can answer your calls. You need a partner who will collaborate with you on a ... read Centracomm reviews & insights
< $25/hr10 - 49Fayetteville, North Carolina -
Answering every call is next to Impossible for busy medical professionals. Our experienced agents ensure that your staff and patients reach a live person who is trained to handle different type of calls for the healthcare profession. Calls answered 24 hours per day, 7 days per week. Call screening and message forwarding using multi-channel transmission ... read Commlink Global reviews & insights
< $25/hr10 - 49Los Angeles, California -
No matter the size of your business or the scope of your needs, we have a variety of answering service options available for you – all with live agent coverage 24/7/365. If you need immediate support, we scale up quickly, getting you set up in days rather than weeks. Feel safe in the knowledge that ... read Ansercomm reviews & insights
< $25/hr2 - 92014New Jersey, New Jersey -
Southern Voices, Inc. is a telecommunications service. Based in North Carolina, SVI has served here and the surrounding states for more than 20 years while taking pride in customer service and the working relationships with clients. Established in 1995, SVI has continued to grow and stay competitive ensuring customized solutions fitting the most intricate of ... read Southern Voices reviews & insights
< $25/hr10 - 491995Winston-Salem, North Carolina -
All About You believes that everyone has value and the right to contribute to our community. We also believe that customer service should be exceptional and personal. As a Los Angeles based social enterprise, we train and employ those working toward independence in our customer service support center, preparing them for lives and careers of ... read All About You reviews & insights
< $25/hr2 - 92001Van Nuys, California -
Answering Service for Directors has been working with Funeral Homes for more than 40 years. We are an Answering Service that is solely dedicated to Serving the Funeral Profession. We have developed our system specifically for the sensitive needs of this profession.
< $25/hr2 - 91972Philadelphia, Pennsylvania -
People want to deal with other people. They want to know they’ve been heard. That is the key to building strong relationships that go beyond expectations and lead to memorable experiences—and repeat business. That is exactly what CMSCOM has been providing our clients since 1988. It’s been our mission from the start.
< $25/hr10 - 491988Savannah, Georgia -
Secretariats Inc. offers Secure Messaging through Email, Fax or Text/SMS Messaging. Our clients are also able to send mass notifications for inclement weather alerts, office closings, appointment reminders, etc. Business owners know for a fact that when phones are ringing, there's possible money and sales to be made or patients needing care. So missing a ... read Secretariats reviews & insights
< $25/hr10 - 491971Norfolk, Virginia
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