Best Customer Engagement Software
Companies that excel in customer engagement no doubt see higher customer lifetime value. One of the best practices to attain this is to have onboard a customer engagement solution. Investing in the best customer engagement software will help businesses deliver brilliant customer engagement that can drive tangible results. Customer engagement platforms will help businesses of any size and type to efficiently handle customer communication, live chat, video support, content management, feedback management, gamification, etc. Check the following list of best customer engagement software to improve your quality of customer engagement.
List of the Best Customer Engagement Software with Reviews
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Weezmo is a software organization based in Australia that offers a piece of software called Weezmo. Weezmo offers online and 24/7 live support. Weezmo features training via live online and in person sessions. The Weezmo software suite is SaaS and Windows software. Weezmo is customer experience software, and includes features such as analytics, customer segmentation, dashboard, feedback management, ... read more about WEEZMO
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Kangaroo Rewards is a customer loyalty software solution for businesses. Kangaroo's loyalty rewards program app can be downloaded to use on a tablet and/or can be integrated with brick & mortar POS Systems and/or eCommerce websites. Once activated, businesses of any size with multiple branches can start rewarding customers for purchases and actions that are integral to their success and send email ... read more about Kangaroo Rewards
Entry Level PriceFree versionFree TrialAvailableCategory Focus50% in Customer Engagement Software -
PDCflow a simple and efficient payment acceptance and digital signature application. Suitable for any company regardless of size, PDCflow enables merchants to collect any type of payments--whether online, over the phone, or even on a mobile device. The platform also offers integrated compliance management tools, comprehensive reporting, as well as recurring payments automation and payment reminder ... read more about PDCflow
Entry Level Price$40 Per MonthFree TrialN/ACategory Focus33% in Customer Engagement Software -
We’ve built Storyteller for one simple reason - we’re obsessed with Stories. Storyteller has been designed to get your app and website ready to launch Stories as soon as possible. It is simple to use with an industry leading UX and a powerful CMS that gives you all the authoring & publishing tools that you need to create, schedule & preview all your Stories - all in on place. You can even impo ... read more about Storyteller
Entry Level PriceContact vendorFree Trial30 DaysCategory Focus100% in Customer Engagement Software -
5 minutes before every meeting, 1Page alerts you to start preparing. For each person you are meeting, you get a 1Page customized summary of social insights about the person for conversation starters and their company insights. No more last-minute frantic searches! Get insights about the person you are meeting, conversation starters, talking points and data, minutes before every meeting! ... read more about 1Page
Entry Level PriceFree versionFree TrialAvailableCategory Focus100% in Customer Engagement Software -
Be there when customers need you with the ability to connect and collaborate anywhere, any time with the mobile app. Always present the company identity even when using personal devices. 8x8’s SMS, ChatApp, Video Interaction and Voice APIs provide an easy way to create unique brand experiences that increase customer engagement and satisfaction. Fully understand your customer’s journey an ... read more about 8x8 Contact Center
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Engagement Software -
Gallabox integrates WhatsApp Business APIs into a shared multi-agent inbox for team members to access. With the help of WhatsApp Chatbots, Gallabox helps provide your business with the necessary 24x7 customer support. With Gallabox, you can: - Increase your lead conversions - Reduce your sales and support costs - Retain more customers - Improve team productivity - Automate delivery, shippi ... read more about gallabox
Entry Level Price$327 Per YearFree Trial14 DaysCategory Focus50% in Customer Engagement Software -
Unlock digital potential with CXInfinity, an AI-driven digital customer engagement platform enabling agents to engage with customers in real-time. Bring the conversation to new digital channels by allowing brands to offer consistent services across all of them. With CXInfinity, the agents get a unified platform to receive interactions from all the channels. The ability to unify information from mu ... read more about NovelVox CXInfinity
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
CRMzz is a customer development, engagement & retention platform with Influencer's search engine, and management to help amplify brand exposure, Sign up now and enjoy the unlimited features we offer. A 360° customer lifecycle platform from awareness to advocacy, available on web. IOS and Android ... read more about CRMzz
Entry Level Price$0 Per YearFree TrialAvailableCategory Focus50% in Customer Engagement Software -
Valuecase
We enable B2B sales teams to systemise a buyer-centric digital sales process via digital spaces.Valuecase enables B2B sales teams to systemise a buyer-centric digital sales process. Sales teams can create and share digital spaces with their prospects that span the entire buyer-seller relationship from first call to customer success. Every space is automatically personalised through the CRM and used collaboratively by buyer and seller to close a deal. This includes not only sharing of key inf ... read more about Valuecase
Entry Level PriceContact vendorFree Trial14 DaysCategory Focus100% in Customer Engagement Software -
First Insight offers a next-gen decision platform that enables designers, merchants, brand managers, buyers, and marketing teams to answer the key questions they face every day by engaging consumers with digital surveys specifically designed for the retail industry. Retail leaders use First Insight’s digital testing platform (InsightSUITE) to enable growth by unlocking value from their targe ... read more about InsightSUITE
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Engagement Software -
QaizenX manages the experience of your people. QaizenX's customer experience software measures the experience of your customers and helps you boost customer loyalty, which is the ultimate goal of any business. The employee experience software aids your organization to enhance the employee experience and engagement of your employees which can lead to increased productivity and better work cultu ... read more about QaizenX
Entry Level PriceContact vendorFree TrialAvailableCategory Focus30% in Customer Engagement Software -
Churn360 brings together customer's data that is spread across multiple SaaS products like CRM, Subscription billing software, help desk softwares, etc. into one convenient, easy to use page that provides the CSM a 360 degree view of the customer. In addition Churn360 provides features like playbook automation, customer journey mapping and tracking, surveys, AI based opportunity management to effe ... read more about Churn360
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
With virtual selling, engaging customers and managing sales teams has never been more challenging. SalesDeck, customer meeting platform, makes it easy to follow sales processes and collaborate with customers during videoconference . Find out how you can sell more and faster with SalesDeck. ... read more about SalesDeck
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Engagement Software -
Spectrio connects directly with your customers using our Digital Signage, Interactive Kiosks, Wi-Fi Marketing, Overhead Music, On-Hold Marketing, and Scent Marketing. Whether you're looking for a customizable solution or a robust enterprise-grade approach to customer engagement, Spectrio has you covered with a full suite of products to help you connect. Creating, updating, scheduling, and serving ... read more about Spectrio
Entry Level PriceContact vendorFree TrialN/ACategory Focus40% in Customer Engagement Software -
Collect customer feedback close to the time and place of customer interaction. Leverage the reach and familiarity of modern communication platforms to improve the response rate Automate the customer journey mapping by integrating it with the CRM. Visualize real-time data. Merren is a consumer survey solution that uses popular messaging apps that customers are already comfortable with, to run ... read more about Merren
Entry Level PriceContact vendorFree Trial7 DaysCategory Focus30% in Customer Engagement Software -
Touchpoint Suite
The all-in-one platform to engage customers and grow your business. Releasing publicly Q4, 2023Touchpoint is a customer engagement platform that unifies every step of the customer journey, from consideration to support. Achieve a 360-degree overview of all customer activities and share information across sales, marketing, and support departments. Designed with small and medium businesses in mind, Touchpoint offers simple yet robust features, such as: - Touchpoint Serve: ticketing a ... read more about Touchpoint Suite
Entry Level PriceContact vendorFree TrialAvailableCategory Focus50% in Customer Engagement Software -
Donut.cx is the ultimate omnichannel engagement platform for elevating customer service and fostering better relationships with customers. It brings together all customer interactions in one convenient place so that teams can streamline issue resolution, drive sales growth and provide a truly personalized experience for every client all from within an intuitive unified team inbox! Donut.cx helps ... read more about Donut.cx
Entry Level Price$20 Per MonthFree Trial14 DaysCategory Focus33% in Customer Engagement Software -
Authkey.io
Platform Which Provide Bulk SMS & Voice API, WhatsApp business API and Email API For Brand MarketingAuthkey.io is a multichannel API platform enabling businesses to use channels simultaneously to connect via one API. It offers API for Bulk SMS, Event Based Messages, OTP Deliveries, Voice, Email, Authentication via multiple channels and WhatsApp. SMS API Allows businesses to send SMS notifications, alerts, transactional messages, marketing campaigns, and more. Voice API offers businesses ... read more about Authkey.io
Entry Level Price$22 One-timeFree Trial7 DaysCategory Focus33% in Customer Engagement Software