Top Call Center Services in South Africa

Martal is your on-demand sales partner, servicing B2B companies worldwide. Our high-performing international sales team implements our proprietary workflow to help your company generate more qualified leads, book more sales appointments, and close more deals.

#1 Specialty provider of customer care, data, and community support solutions. We build and manage high-performance teams that deliver a more nuanced approach to customer support, data annotation, and marketplace operations. A trusted partner to disruptive startups and iconic brands such as Meta, Google, Faire, Attentive, and Topicals. We bring an exceptional ... read more about Hugo

When thhistorye business opened its doors for the first time in 1992, it was with a staff compliment of 5 people, a small capital base, and a dream of building a customer care company that would focus on the FMCG sector. By bringing the best in customer relations and by ... read more about 121 BPO Client Services

Indox is a business process (BPO), document collection and call centre outsourcing company based in Cape Town, South Africa. We relieve businesses of the roles and responsibilities of many of their internal processes. We collect documents of borrowers who approach a credit provider for a loan, offer call centre services ... read more about Indox

Virtual B2B Solutions is your virtual partner in business development by providing your organisation with a professional outsourced Cold Calling service setting up qualified appointments for your sales team. Our appointment setting services assist your sales team to focus on what they do best, gaining more face to face time ... read more about Virtual B2B Solutions

Founded in 2000 by financial and legal professional Chris Terblanche and human resources specialist Unali Nunes, JT has earned its place as a leading contact centre in South Africa and the number one choice for affinity-based campaigns. If a task, campaign or intervention can be done by a person on ... read more about JT Call Centre

When you’re not available clients don’t want to hear your voicemail, they want to speak with someone who can assist them with their query. Answering every call is important for the business to generate revenue...Consultation is critical to several desired outcomes for a new or expanding business.  

Afrishore BPO – South Africa’s Leading Outsourcing Partner Afrishore BPO is a premier business process outsourcing provider based in South Africa, delivering world-class customer support, accounts receivable management, back-office solutions, and specialized outsourcing services to global clients. With a focus on cost efficiency, quality, and 24/7 multilingual support, Afrishore has ... read more about Afrishore BPO

We’re able to improvise and relate to your customers, while always following your brand’s objectives, policies and procedures. Our people are encouraged to be individuals and build connections. Every single call is an opportunity to impart a positive brand experience to your customers, and every aspect of interaction will ultimately ... read more about Outworx

Ninzi-Connect is a telecommunications and customer engagement solutions company. Ninzi-Connect have over 25 years experience in providing contact centre management solutions which add value to customer experience. Ninzi-Connect solutions include call automation, interactive voice response, workforce optimisation, interaction recording, quality management, business analytics and automation. Our solution offerings are designed ... read more about Ninzi

uSorted Group (Pty) Ltd was founded through its affiliate company called Dial4Life Call Centre Solutions Pty Ltd which is registered with the Financial Services Board of South Africa after it was acquired from the Sanlam Group through a successful MBO. This company together with its sister company uCovered Insurance Solutions ... read more about U Sorted Group

CareCall delivers In and Outbound services such as FSP Services, Telesales, Event & RSVP Management, Client Care, Compliments & Complaints Logging, Full outsourced Call centre seat, Order Taking, Surveys and many more. The commitment to excellence in service means that you can rest assured, knowing that your company image is ... read more about CareCall

Altron Bytes People Solutions is the largest South African-owned Business Process Outsourcing (BPO) solutions provider. We enable you to focus completely on your core business operations by offering a wide range of outsourced business process solutions to assist in the increased productivity and growth of your organisation. Whether you want ... read more about Altron

South Africa has witnessed high growth in the business process services (BPS) industry over the past four years, growing by 22% annually which is twice the global growth rate of the industry and three times faster than India and the Philippines Many global and regional companies have set up or ... read more about iContact

3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. ... read more about 3iSolutions

Mango5 has built a reputation of delivering quality outsourced service offerings since December 2005. Our product offerings have always been innovative and in keeping with the needs of our clients. The focus is providing customers with the freedom of choice, complimented by superior customer service. In consideration of our client’s ... read more about Mango5

BOOMERANG SA is an outsourced Contact Centre and authorized financial services provider. Boomerang offers performance based telemarketing and contact centre services. We plan and execute telemarketing campaigns expertly with a proven partner. The Boomerang Bouquet of services include: Telemarketing & Telesales, Lead Generation and Appointment Setting. Boomerang operates a contact ... read more about Boomerang Marketing

At SA Commercial BPO, we connect our clients with their customers, 24/7. We’re steadfast and dependable, yet agile and flexible to adapt to the exact nature of your business – to become your voice, your touch-point with the customer. As an active member of our industry body, BPeSA, we’re non-negotiable ... read more about SA Commercial

UK Consumer Links works with some of the largest brands in the US, UK, Australia, Canada and Ireland. assisting them to connect with their customers through telephony, e-enquiries and social media. We provide the servicing of Customer Acquisition, Social Media Engagement, Customer Service Helpdesk, Administration and Debt Collection from our ... read more about Consumer Links SA

At Clever Call, we provide call centre and administration support services from our contact centres in Durban South Africa and Manchester England.We take time to understand your company's products  and what makes it successful to ensure that we can represent you correctly before we commence any trial campaigns. We will ... read more about Clever Call

The CCI group of companies provides and delivers leading Business Process Outsourcing. We deliver consumer sales, service, and digital customer management strategies to some of the leading brands in the UK, Australia, and Africa in the mobile technology, telecommunications, financial services, retail, and leisure sectors. We lead in the international ... read more about CCI Global

SkyHigh Global Contact center is located in South Africa. It is a contact center made up of customer experience experts who work across many different digital service channels. These experts are skilled at delivering top-notch customer experiences via inbound and outbound calls, email, live chat, screen sharing, social media, text ... read more about SkyHigh Global Contact center

Leading and advanced BPO contact centre successfully providing outsourcing/offshoring services for companies from the UK, USA, Europe & Australia. Think customer support, tech support, sales, appointment setting, accounting and more. Services are offered in English and multiple languages improving your value proposition and performance across the globe.

As with most outsourcing service providers, Outsource-X has a core “bread and butter” range of services, but, imagine any position you need filled where the employee is not required on premise, and we can fill the position for you, remotely, with our experienced agents, all the way from South Africa.Whether ... read more about Outsource X

The iOpen Group of companies is an IT Solutions provider specialising in Business Systems and Service outsource offerings. Our focus is on implementing and maintaining systems, including software development and database design. We specialize in Service Call Centres, Service Call Centre Software as well as CRM Solutions.

ITalk is a Contact Specialist Company. We are a market leader in Contact Centre Management, IP telephony products, connectivity solutions, software development, system integration and consultancy. We are a team of professionals with extensive experience in Sales, Collections, and Data management, BPO, IT Services, Support, Project Management and Quality Assurance. ... read more about ITalk Financial Services

In2IT is a global technology services firm focused on providing IT Consultancy, Application Development & Maintenance, Technology Infrastructure Services, Program and Project Management as well as Future Edge Services to its Clientele. We constantly drive towards anticipating the rapidly changing technology landscape and the impact on clients. In2IT offers IT ... read more about In2IT Technologies