Best Call Center Software
Explore the best Call Center Software to connect with your customers, offer exceptional service, and improve customer experience. Goodfirms is an expert in software analysis, and its research team is second to none when it comes to evaluating software applications. Goodfirms has listed the top call center software solutions that you can partner with for providing robust contact center solutions to your customers.
List of Best Call Center Software with Reviews
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![Aircall]()
Simplify call center setup so your support and sales teams can get up to speed sooner. Invite your agents, organize your workflows, and open for business anywhere. Build IVR menus and smart ... read more about Aircall
Entry Level Price$30 One-timeFree TrialN/APricing TypePer User25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Information-services
-
Information-technology-services
-
Marketing-advertising
-
Retail
-
Telecommunications
-
Wholesale
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
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Android
-
Windows
-
Mac
-
Linux
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Available Packages
Standard$30 One-timeIntegration
Integrated With
- Shopify
-
![CallFire]()
NOW EASIER THAN EVER - Use Voice Broadcast to send important alerts, promotions, updates, and notifications to customers, employees, voters, and more. Our new streamlined process lets you quickly pick your sender, ... read more about CallFire
Entry Level Price$99.00 Per MonthFree TrialN/APricing TypeUsage Based20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Insurance
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$99.00 Per Month -
![Newfies-Dialer]()
Newfies-Dialer is focused on call centers and has predictive dialling, inbound calling and can be used with existing call center and PBX equipment. An agent interface is included and will display any ... read more about Newfies-Dialer
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeUsage Based70% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Marketing-advertising
-
Market-research
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
Support Days
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
-
![Toky]()
Toky integrates with existing business tools and offers a turn-key communication solution for all of your teams Unify data across business systems and enable your support team to offer highly personalized customer ... read more about Toky
Entry Level Price$20 Per MonthFree TrialN/APricing TypePer User25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Information-services
-
Information-technology-services
-
Insurance
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinar
-
Case Studies
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$20 Per MonthIntegration
Integrated With
- Zapier
- Pipedrive
- Salesforce CRM
- Asana
-
![Zingtree]()
Make sure things get done the right way by helping your team self-serve key information. Our interactive agent scripting solution powers inbound and outbound call centers, customer service teams, sales orgs, and ... read more about Zingtree
Entry Level PriceContact vendorFree Trial14 DaysPricing TypePer User70% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Hospital-health-care
-
Outsourcing-offshoring
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Blog
-
Webinar
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Integration
Integrated With
- Zendesk Guide
- Freshdesk
- Salesforce CRM
- Kustomer
- Cisco AnyConnect
- Cisco Jabber
-
![CallHub]()
Send custom voice messages to thousands at once. Set call transfers for up to 10 digits. Our call center software enables unlimited agents to connect with people over a call to have ... read more about CallHub
Entry Level PriceContact vendorFree TrialN/APricing TypeUsage Based50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Education-management
-
Financial-services
-
Insurance
-
Nonprofit-organization-management
-
Political-organization
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
One-Time Payment
-
![Linphone]()
A single SDK with abstraction of platform specificities, to develop your VoIP client for smartphones, tablets, desktop platforms and embedded systems. Liblinphone offers APIs for various programming languages: C#, Java/Kotlin, Swift, C++ ... read more about Linphone
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
Key Details
Industries
-
Banking
-
Financial-services
-
Retail
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Free
Preferred Currency
-
USD ($)
-
![3CX]()
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration, replacing proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost ... read more about 3CX
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
Case Studies
Packages
Pricing Type
-
Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Annual Subscription
-
![Asterisk]()
IP media gateways convert phone calls between legacy circuit-switched technologies and modern packet-switched technologies (aka VoIP). You can use gateways to connect legacy phone lines with your Asterisk system or to connect ... read more about Asterisk
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Insurance
-
Railroad-manufacture
-
Retail
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Free
-
![Ekiga]()
Ekiga (formely known as GnomeMeeting) is an open source SoftPhone, Video Conferencing and Instant Messenger application over the Internet.It supports HD sound quality and video up to DVD size and quality.It is ... read more about Ekiga
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Conference Calling
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Free
-
![Microsip]()
It allowing to do high quality VoIP calls (person-to-person or on regular telephones) via open SIP protocol. From cloud of SIP providers you can choose best for you, register account and use ... read more about Microsip
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Free
-
![Dialer360]()
Dialer360 is Call Center Software which provides you inbound, outbound and blended services on high voltage and low cost for your call center. It is the complete telecom solution including Omni Channel, ... read more about Dialer360
Entry Level PriceContact vendorFree TrialAvailablePricing TypeContact Vendor20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Financial-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Infographics
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
Available Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
Integration
Integrated With
- Insightly
- Kustomer
- Pipedrive
- Salesforce CPQ & Billing
- Salesforce CRM
-
![Armada CRM]()
Armada Customer relationship management (CRM) is an approach to manage a company’s interaction with current and potential customers. It uses data analysis about customers’ history with a company to improve business relationships ... read more about Armada CRM
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Campaign Management
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Financial-services
-
Marketing-advertising
-
Nonprofit-organization-management
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Five CRM]()
We create outstanding software to solve business problems, whether that’s trying to make sense of your data or automating key customer touch points. As a call center CRM, FIVE contains all the ... read more about Five CRM
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Logging
- Call Scripting
- Campaign Management
- Escalation Management
- Queue Management
Key Details
Industries
-
Marketing-advertising
-
Nonprofit-organization-management
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![HoduCC]()
Being one of the top VoIP (Voice over Internet Protocol) solutions providers across the globe, HoduSoft ensures that this Call Center System offers intelligence, security, and advanced features.Highlights: Predictive Dialer, Skill Based ... read more about HoduCC
Entry Level PriceContact vendorFree Trial30 DaysPricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
E-learning
-
Financial-services
-
Hospital-health-care
-
Insurance
Licensing & Deployment
-
Proprietary
-
On Premises
-
Web-based
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
Infographics
-
Case Studies
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
One-Time Payment
-
![VICIdial]()
VICIdial is an enterprise-class, open-source, contact center suite in use by many large call centers around the world. VICIdial has a full-featured predictive dialer. It can also function as an ACD for ... read more about VICIdial
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Free
-
![Vmukti1.1]()
The Voip-Info.org wiki covers everything related to VoIP, software, hardware, service providers, reviews, configurations, standards, resources, tips and tricks and everything else related to voice over IP networks (VoIP), IP telephony and ... read more about Vmukti1.1
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Conference Calling
- Escalation Management
- Manual Dialer
- Queue Management
Key Details
Industries
-
Banking
-
Financial-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Open Source
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Free
-
![GOautodial]()
GoAutoDial Inc. is an information technology company duly registered under the Philippine SEC in Pasig City, NCR. It was established in 2010 by three entrepreneurs who have been in the forefront of ... read more about GOautodial
Entry Level Price$24 Per MonthFree Trial30 DaysPricing TypePer User50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Insurance
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$24 Per Month -
![ActiveDEMAND]()
ActiveDEMAND has been designed to work with other online tools including CRMs, social media platforms, webinar tools, analytic platforms and more. Additionally, ActiveDEMAND is more comprehensive, built to eliminate the need for ... read more about ActiveDEMAND
Entry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Manual Dialer
- Predictive Dialer
- Reporting & Analytics
Key Details
Industries
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
![CrazyCall]()
CrazyCall is a cloud-based app that helps contact centers and sales teams boost performance of their outbound and inbound projects. Easy to install, CrazyCall requires no download or technical skills. Start making ... read more about CrazyCall
Entry Level Price$11.00 Per MonthFree Trial14 DaysPricing TypeFlat Rate100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$11.00 Per Month -
![Nectar Desk]()
We have built NectarDesk with simple belief in mind - don't charge clients before they try and happy with the product, make it super simple to use, and keep all customer interaction ... read more about Nectar Desk
Entry Level Price$50 Per MonthFree Trial14 DaysPricing TypeFlat Rate100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$50 Per Month -
![Vocalcom]()
Vocalcom’s multi-award winning cloud-based contact center solution and inside sales platform help businesses to drive a more effective sales team, and manage multichannel customer interactions as one single conversation. With a strong ... read more about Vocalcom
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Webinars
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![AgentTime]()
Call center workforce management software products from Portage Communications are the world-wide leaders in affordable and flexible call center software tools for small call center scheduling. Design and maintain your call center ... read more about AgentTime
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![Voicent]()
Voicent is dedicated to developing affordable, easy-to-use communication software that helps people, businesses and communities share information, exchange ideas and build strong relationships.Voicent's innovation always aims to simplify the complex --to make ... read more about Voicent
Entry Level Price$19 Per MonthFree Trial30 DaysPricing TypeFlat Rate25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$19 Per Month -
![3C Logic]()
3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable ... read more about 3C Logic
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Whitepapers
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![dialerAI]()
DialerAI is focused on call centers and has predictive dialling, inbound calling and can be used with existing call center and PBX equipment. An agent interface is included and will display any ... read more about dialerAI
Entry Level Price$299.00 Per MonthFree Trial7 DaysPricing TypeUsage Based70% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Predictive Dialer
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Market-research
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
-
Mac
-
Linux
Support
- Email
- Chat
- Phone
-
Weekdays
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Blog
-
Case Studies
-
Video
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
7 Days Trial
Payment Frequency
-
Monthly Payment
Available Packages
Standard$299.00 Per Month -
![One Call Now]()
One Call Now's message notification service delivers automated phone calls, SMS text messages and emails—within moments—to any group, large or small. Tens of thousands of schools, congregations, sports teams, businesses and municipalities ... read more about One Call Now
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Predictive Dialer
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![Arbeit Dialer]()
When two collection agency owners became frustrated over phone dialers and automated calling systems that didn’t grow their business—they built their own. The result was Arbeit Software, a platform dedicated to helping ... read more about Arbeit Dialer
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor34% in Call Center SoftwareFeatures
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![CallRail]()
Most callers see your business several times before picking up the phone. With visitor-level tracking, CallRail illuminates every touchpoint so you can understand your entire marketing funnel. The best marketing decisions are ... read more about CallRail
Entry Level Price$40 Per MonthFree Trial14 DaysPricing TypeUsage Based50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
-
Government-administration
-
Hospital-health-care
-
Legal-services
-
Marketing-advertising
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
14 Days Trial
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$40 Per Month -
![Daktela]()
The best cloud-based contact center software that helps you deliver great customer service. Handle voice, email, web chat, SMS and all communication via social media channels in one solution with extended features ... read more about Daktela
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Hospital-health-care
-
Information-technology-services
-
Leisure-travel
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
![My Call Cloud]()
My Call Cloud assists clients to effectively manage Inbound, Outbound and Blended calling with agents in-house or, remote. Cutting-edge contact center solutions such as SMS, IVR message blasting (with Text-to-Speech), FB messaging, ... read more about My Call Cloud
Entry Level Price$69.00 Per MonthFree TrialN/APricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$69.00 Per Month -
![Noble Solution Suite]()
Noble Systems Corporation is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management, and Analytics technologies. Tens of thousands of agents at client installations worldwide ... read more about Noble Solution Suite
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Industries
-
Financial-services
-
Hospital-health-care
-
Insurance
-
Telecommunications
-
Utilities
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
On Premises
-
iPhone/iPad
-
Android
-
Windows
-
Mac
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
Infographics
-
Case Studies
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
-
![Snapforce]()
Use Snapforce for your organization's Phone System, Phone Service, and CRM Software. Logging into Snapforce is like coming to work. Work from your office computer, then continue to work on the road ... read more about Snapforce
Entry Level Price$12 Per MonthFree TrialN/APricing TypeFlat Rate33% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
Support
- Chat
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
Available Packages
Standard$12 Per Month -
![eGain Agent Desktop]()
Digital-first agent desktop that combines rich, digital engagement capabilities with enhanced call handling, embedded knowledge and Artificial Intelligence (AI), operational analytics, and journey analytics for customers and agents. Digital-first, omnichannel workspace that ... read more about eGain Agent Desktop
Entry Level PriceContact vendorFree Trial30 DaysPricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Scripting
- Escalation Management
- Interactive Voice Response
- Manual Dialer
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
Android
-
Windows
Support
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinar
-
Infographics
-
Case Studies
-
Whitepapers
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Annual Subscription
-
![Easymeeting]()
Easymeeting delivers video conferencing that was made for humans, by humans. Imagine you could meet with a customer across town, a coworker across the state, and a partner across the country all ... read more about Easymeeting
Entry Level PriceContact vendorFree Trial14 DaysPricing TypeContact Vendor33% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Conference Calling
Key Details
Industries
-
Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
-
Mac
-
Linux
Support
- Chat
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
14 Days Trial
Payment Frequency
-
Quote Based
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