Best Call Center Software
Explore the best Call Center Software to connect with your customers, offer exceptional service, and improve customer experience. Goodfirms is an expert in software analysis, and its research team is second to none when it comes to evaluating software applications. Goodfirms has listed the top call center software solutions that you can partner with for providing robust contact center solutions to your customers.
List of Best Call Center Software with Reviews
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![Ring.io]()
Ring.io is a dialer platform for CRM (Salesforce, Hubspot, Pipedrive, Zoho, Dynamics & more) that makes sales teams more productive. With click-to-call & power dialing modes, Ring.io enables your sales team to ... read more about Ring.io
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Recording
- Campaign Management
- Interactive Voice Response
Key Details
Industries
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Marketing-advertising
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
-
Windows
Support
- Email
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24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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![ipSCAPE]()
ipSCAPE is a true cloud customer experience technology solution that is feature rich, scalable and offers advanced integration capabilities. Ensure Business Continuity for your Contact Centre during COVID-19 - ipSCAPE can implement ... read more about ipSCAPE
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Voicemail
Key Details
Industries
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Marketing-advertising
-
Telecommunications
Licensing & Deployment
-
Proprietary
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Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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![Kavkom]()
KavKom offers Centrex VOIP telephony services and call center software solutions that are easily integrated, easy to use, reliable and tailor-made. All your business telephony tools in a CRM Supplier of VOIP ... read more about Kavkom
Entry Level Price$12.19 Per MonthFree TrialN/APricing TypeFlat Rate25% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Voicemail
Key Details
Industries
-
Marketing-advertising
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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Windows
-
Mac
Support
- Chat
- Phone
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24x7 Support
Training
-
Webinar
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Webinars
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
-
Quote Based
Available Packages
Standard$12.19 Per Month -
![ContactQ]()
Fluency Call Center is Modular, flexible call center solutions for Enterprise and SMB call centers and voice applications.
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Recording
- Campaign Management
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
Knowledge Base
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Help Guides
Packages
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
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![Call Center Predictive Dialer]()
Predictive dialer gives you the ability to connect with thousands of viable customers while filtering out the busy, disconnected, no answer, and voicemail calls. All you have to do is upload a ... read more about Call Center Predictive Dialer
Entry Level Price$7.49 Per MonthFree TrialN/APricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
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Cloud Hosted
-
Web-based
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
Available Packages
Standard$7.49 Per Month -
![PRO-T-S]()
We knew what researchers needed to improve their data collection operations and interviewer productivity without sacrificing data quality. So, we built the PRO-T-S® predictive dialing system to seamlessly integrate your interviewers, CATI ... read more about PRO-T-S
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor33% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Escalation Management
- Manual Dialer
- Predictive Dialer
- Queue Management
Key Details
Licensing & Deployment
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Cloud Hosted
-
Windows
Knowledge Base
-
Help Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
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![AutoDialer]()
Convoso Predictive Dialing uses smart algorithms to select agents and dial numbers in advance. It’s power dialing with scaling capabilities to adjust the total number of outbound dials up and down based ... read more about AutoDialer
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor0% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Manual Dialer
- Reporting & Analytics
Key Details
Industries
-
Marketing-advertising
-
Retail
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
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![Five9]()
Five9 call center software enables agents to create more effective customer relationships. Engage customers on their channel of choice, streamline operations, and use the power of collaborative intelligence, AI, automation, and cloud ... read more about Five9
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor15% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
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Consumer-services
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Financial-services
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Hospital-health-care
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Information-services
-
Information-technology-services
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
Annual Subscription
-
Quote Based
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![ZIWO]()
With Ziwo, handling inbound and outbound calls has never been easier. Our cloud-based solution allows your agents to make and receive calls from anywhere, as long as they have a computer, a ... read more about ZIWO
Entry Level Price$40 Per MonthFree Trial14 DaysPricing TypePer User30% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
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Consumer-services
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Financial-services
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Information-services
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Information-technology-services
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Insurance
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Retail
-
Telecommunications
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Infographics
Packages
Pricing Type
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Per User
Preferred Currency
-
USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
Available Packages
Standard$40 Per MonthIntegration
Integrated With
- Zapier
- HubSpot CRM
- Pipedrive
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![MiCloud Connect]()
MiCloud Connect is an easy-to-use, all-in-one cloud communications, collaboration and contact center service. By combining an intuitive user experience with Google Cloud’s proven reliability, MiCloud Connect makes every aspect simple and secure. ... read more about MiCloud Connect
Entry Level PriceContact vendorFree TrialN/APricing TypeFlat Rate34% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
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Banking
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Financial-services
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Hospital-health-care
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Insurance
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Nonprofit-organization-management
Licensing & Deployment
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Proprietary
-
Cloud Hosted
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Web-based
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iPhone/iPad
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Android
-
Windows
Support
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Flat Rate
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
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![Channels]()
Channels connects to the platforms of your choice. Thanks to it you can get straight to the conversation with your customers instead of asking them dozens of questions. Have shorter and more ... read more about Channels
Entry Level Price$15 Per MonthFree TrialN/APricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Blogs
Packages
Pricing Type
-
Flat Rate
Free Version
-
Yes
Payment Frequency
-
Monthly Payment
-
Free
Available Packages
Standard$15 Per Month -
![Text-Em-All]()
Texts and emails can be impersonal, but hearing an actual voice can be more comforting. Calls are often preferred for the first contact and with older contacts. Adjust the rate at which ... read more about Text-Em-All
Entry Level PriceFree versionFree TrialAvailablePricing TypeFree50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
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Financial-services
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Government-administration
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Hospital-health-care
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Information-services
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Information-technology-services
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Insurance
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Telecommunications
Licensing & Deployment
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Proprietary
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Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Free
Preferred Currency
-
USD ($)
Payment Frequency
-
Monthly Payment
-
Quote Based
Integration
Integrated With
- Greenhouse
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![FocalScope]()
Add phone numbers, agents, queues and call flows and monitor business interactions from a single centralised platform to support your global operation. Empower your agents to work remotely. Answer calls from your ... read more about FocalScope
Entry Level Price$9 Per MonthFree Trial30 DaysPricing TypePer User50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Financial-services
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Hospital-health-care
-
Information-services
-
Information-technology-services
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Insurance
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
-
Yes
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Quote Based
Available Packages
Standard$9 Per Month -
![Exelysis Contact Center]()
Exelysis has integrated and interconnected with a number of 3rd party software, including CRM, ERP and GIS systems, Web services and even Highway management systems, complementing them with communications features.
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Predictive Dialer
- Voicemail
Key Details
Industries
-
Marketing-advertising
-
Retail
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Email
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![QueueMetrics]()
They will be rewarded with increased customer engagement that leads to revenue growth, competitive advantages and huge improvement in the decision-making process. Success requires passion, performance and trust. That’s why we want ... read more about QueueMetrics
Entry Level PriceContact vendorFree TrialN/APricing TypeUsage Based100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
-
Banking
-
Consumer-services
-
Financial-services
-
Hospital-health-care
-
Information-services
-
Information-technology-services
-
Insurance
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Chat
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
-
On-Site Training
Packages
Pricing Type
-
Usage Based
Preferred Currency
-
CHF (Fr.)
Free Version
-
Yes
Payment Frequency
-
Annual Subscription
-
![CALLN]()
We’re a cloud-based call recording and speech analytics platform born in Australia. Providing customers with the tools they need today. Imagining and creating what they need for tomorrow.Every day businesses around the ... read more about CALLN
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Blogs
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Aria CCS]()
Founded in 2003, "Aria Telecom Solutions (P) Ltd." has carved a niche throughout India, Africa, Nepal, Bhutan, UK and Bangladesh by offering a world-class range of stable software. Our software is precisely ... read more about Aria CCS
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
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Automotive
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Banking
-
Financial-services
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Government-administration
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Information-services
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Information-technology-services
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Insurance
-
Mining-metals
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Telecommunications
Licensing & Deployment
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Proprietary
-
Cloud Hosted
-
Web-based
Support
- Email
- Phone
-
24x7 Support
Training
-
Webinar
-
Documentation
Knowledge Base
-
Help Guides
-
Video
-
Blog
-
Case Studies
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![QEvalPro]()
QEval Pro is an AI-powered quality monitoring and performance management platform tailored for modern contact centers. It empowers teams with omnichannel evaluation, real-time dashboards, and automated QA workflows to drive operational excellence. ... read more about QEvalPro
Entry Level PriceContact vendorFree Trial30 DaysPricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
Key Details
Industries
-
Bpo
-
Information-technology-services
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Email
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Free Trial
-
30 Days Trial
Payment Frequency
-
Quote Based
-
![Enghouse Interactive]()
Enghouse Interactive delivers global interaction management solutions from Arc Solutions, CosmoCom, Datapulse, Syntellect, Telrex, Trio & Zeacom.We strive to be the worlds most reliable contact center technology provider. Our technology transforms contact ... read more about Enghouse Interactive
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Manual Dialer
- Predictive Dialer
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Vonage Communications]()
Change is an essential part of the Vonage DNA. Our original business brought VoIP to families and small businesses. And now we’re making communications more flexible, intelligent, and personal to help enterprises ... read more about Vonage Communications
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor25% in Call Center SoftwareFeatures
- Call Recording
- Call Scripting
- Campaign Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Industries
-
Banking
-
Education-management
-
Financial-services
-
Hospital-health-care
-
Retail
-
Telecommunications
Licensing & Deployment
-
Proprietary
-
Cloud Hosted
-
Web-based
Support
- Chat
- Phone
-
24x7 Support
Knowledge Base
-
Help Guides
-
Video
-
Blog
Packages
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Call Box]()
Call Box is a high-energy technology company that created a first-of-its-kind call tracking software. Call Box is defined by its unique culture that encourages growth by pursuing new challenges and ideas to ... read more about Call Box
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Manual Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Sip2Dial]()
Sip2Dial is one of the leading cloud contact center software providers across the globe. We help contact centers of every size create powerful customer connections. Our call center support software creates more ... read more about Sip2Dial
Entry Level Price$19.95 Per MonthFree TrialN/APricing TypeFlat Rate100% in Call Center SoftwareFeatures
- Call Scripting
- Campaign Management
- Conference Calling
- Manual Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Flat Rate
Free Version
-
No
Payment Frequency
-
Monthly Payment
-
One-Time Payment
Available Packages
Standard$19.95 Per Month -
![bxp software]()
bxp software is a remarkable tool that will make your workforce more efficient, your procedures simpler and your business more profitable.We create brilliant one-off solutions and are expert at working with legacy ... read more about bxp software
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Kiamo]()
Kiamo is a robust cross-channel solution for ambitious organizations wanting to improve the efficiency of their Customer Relations.Kiamo optimizes the Customer Experience on all contact channels: phone, emails, messaging, social networks, chat, ... read more about Kiamo
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Recording
- Call Scripting
- Conference Calling
- Escalation Management
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Infographics
-
Whitepapers
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![CyCX Connect]()
Since 1995, CyTrack has been working with businesses across the globe to improve services, increase productivity and save costs through effective interaction and communication technology. Our tailored solutions and agile approach to ... read more about CyCX Connect
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Infinity ECM]()
Info Novitas is a high-tech IT software company which develops award-winning cutting-edge software (web apps, mobile apps, and web portals).An innovative platform that brings a fast IT digital transformation, and includes a ... read more about Infinity ECM
Entry Level Price$19 Per MonthFree Trial30 DaysPricing TypeFlat Rate50% in Call Center SoftwareFeatures
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Flat Rate
Free Version
-
Yes
Free Trial
-
30 Days Trial
Payment Frequency
-
Monthly Payment
-
Free
Available Packages
Standard$19 Per Month -
![CallMiner Eureka]()
CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions ... read more about CallMiner Eureka
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor20% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Key Details
Industries
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Banking
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Financial-services
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Information-services
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![CXM Recording]()
Since 1999, we've equipped organizations of all types and sizes with vital tools for world-class Customer eXperience Monitoring & Management — always providing excellent return-on-investment.Today, we empower some of the largest companies ... read more about CXM Recording
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
- Phone
Knowledge Base
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Help Guides
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Blogs
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Payment Frequency
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Quote Based
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![Natterbox]()
Natterbox enables organisations to deliver class-leading service levels to their customers through efficient and effective integration of voice into their digital customer communications.Natterbox launched in 2010 to solve these business telephony issues ... read more about Natterbox
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor50% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
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Video Guides
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Blogs
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Webinars
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Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
-
Quote Based
-
![Aavaz]()
Aavaz Voice CCA plug-in for Sugar does more than just add telephony to Sugar, it automatically captures data and streamlines agent workflows by integrating all relevant modules in simple pop-ups. There’s virtually ... read more about Aavaz
Entry Level PriceContact vendorFree Trial7 DaysPricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
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Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
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Video Guides
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Blogs
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Webinars
Packages
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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7 Days Trial
Payment Frequency
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Quote Based
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![TASKE Contact]()
TASKE features include enhanced up-to-the-second real-time views of all callers waiting for or speaking with agents, historical reporting on all inbound, outbound and internal call activity as well as call search tool ... read more about TASKE Contact
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
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Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
-
Webinars
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Centcom]()
Centcom’s pay-as-you-go pricing means that you pay only for the service you use. No long distance charges, no start-up costs and no annual support fees. Centcom combines low-cost, web-enabled predictive dialing with ... read more about Centcom
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Escalation Management
- Manual Dialer
- Predictive Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![ClientCallPlus]()
ClientCallPlus is a proud product of ClientCall USA. With over 28 years of experience supporting companies through the use of information technology and telecommunications, we’re dedicated to improving the efficiency of your ... read more about ClientCallPlus
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Unicentrex]()
Ubicentrex centralizes the taking of calls with the management tool for shared calendars, multichannel messaging and invoicing.Ubicentrex is a start-up which was founded in 2009 in Strasbourg with the aim of creating ... read more about Unicentrex
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
iPhone/iPad
-
Android
-
Windows
Support
- Phone
Knowledge Base
-
Help Guides
-
Video Guides
-
Blogs
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
-
![Nixxis Contact Suite]()
Nixxis Contact Suite is the last generation of unified contact center software solution. It transforms your call center operations giving a single, unified platform for a full breadth of customer contact capabilities ... read more about Nixxis Contact Suite
Entry Level PriceContact vendorFree TrialN/APricing TypeContact Vendor100% in Call Center SoftwareFeatures
- Call Logging
- Call Recording
- Call Scripting
- Conference Calling
- Manual Dialer
- Predictive Dialer
- Queue Management
- Voicemail
Key Details
Licensing & Deployment
-
Cloud Hosted
-
Web-based
-
iPhone/iPad
-
Android
-
Windows
Support
- Chat
- Phone
Knowledge Base
-
Help Guides
-
Blogs
-
Whitepapers
Packages
Pricing Type
-
Contact Vendor
Free Version
-
No
Payment Frequency
-
Quote Based
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