Best CRM Software

Are you seeking the best CRM software to streamline customer relationships and grow your business? Look no further. At Goodfirms, we've curated a comprehensive list of the best CRM software solutions tailored to meet the needs of companies across industries and sizes.

Effectively managing customer interactions is essential in today's competitive market. Choosing the proper Customer Relationship Management (CRM) system can make all the difference. Whether you're a small startup or a large enterprise, our expert-reviewed list helps you find a CRM platform that aligns with your goals, budget, and operational requirements.

From sales automation and customer support tracking to marketing personalization and data analytics, CRM systems are designed to boost productivity, improve customer satisfaction, and drive revenue growth.

Explore our list to discover trusted CRM software providers and compare their features, pricing, verified user reviews, and ratings on Goodfirms.. Let us guide you toward making an informed decision that fits your unique business needs.

Goodfirms conducts a thorough review and verification process before including any company in the listings. Some listings may involve fees. [How Goodfirms ensures trust]
Rankings updated: Jan 19, 2026
590 Software

List of the Best CRM Software & Systems

  • Freeagent CRM

    5.0 2 Reviews

    Freeagent is a perfect CRM software for small businesses to streamline workforce management with unlimited user access. This customized software flawlessly integrates task and project management for automation and monitors sales operations. ... read more about Freeagent CRM

    Freeagent CRM Reviews

    It is a powerful and award-winning online accounting software designed for small businesses, book-keepers to monitor cash flow and other records. reviewed by: Anonyms User
    Entry Level Price
    $18 Per Month
    Free Trial
    N/A
    Pricing Type
    Per User
    17% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Accounting
    • Logistics-supply-chain
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $18 Per Month
    Visit website

  • Pipeliner CRM

    5.0 2 Reviews

    Pipeliner online CRM tool is a unique cloud-based visual CRM specifically designed to fit all sizes and types of businesses. The multilingual CRM software takes all the heavy lifting of managing customer ... read more about Pipeliner CRM

    Pipeliner CRM Reviews

    The best CRM I've Ever Used reviewed by: Fred Sumner, Account Executive West Regional at ISONAS
    Entry Level Price
    $25 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    50% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Custom Dashboard
    • Forecasting & Analytics
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Accounting
    • Logistics-supply-chain
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Case Studies
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $25 Per Month
    Visit website

  • BIGContacts

    5.0 2 Reviews

    BIGContacts the most effective small business CRM will wrap around your business to ensure sales and marketing are working toward revenue as a common goal. This is why BIGContacts software is the ... read more about BIGContacts

    BIGContacts Reviews

    BIGContacts supports exponential growth reviewed by: Shruti Singh
    Entry Level Price
    $0 Per Month
    Free Trial
    30 Days
    Pricing Type
    Per User
    40% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Education-management
    • Information-technology-services
    • Real-estate
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Business Plan
    $9.99 Per Month
    Visit website

  • OpenPro ERP

    5.0 2 Reviews

    OpenPro ERP is the first Web-Based Enterprise Resource Planning (ERP) system available. The latest version of our ERP software solution is flexible enough to run on any operating system and SQL database. ... read more about OpenPro ERP

    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in CRM Software

    Features
    • Calendar & Task
    • Collaboration Tools
    • Email Integration
    • Lead Management
    • Mobile Access
    • Reporting
    • Sales Automation

    Key Details
    Licensing & Deployment
    • On Premises
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • EspoCRM

    5.0 2 Reviews

    An open-source web application that allows you to see, enter and evaluate all your company relationships regardless of the type. People, companies, projects or opportunities — all in an easy and intuitive ... read more about EspoCRM

    EspoCRM Reviews

    The service fully met our needs reviewed by: Jerry Hamilton
    Entry Level Price
    Contact vendor
    Free Trial
    30 Days
    Pricing Type
    Contact Vendor
    33% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • Lead Management
    • Mobile Access
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • On Premises
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • SAP CRM

    5.0 2 Reviews

    SAP is a reliable customer experience and CRM solution well known for its efficiency and impactful results. The integrated sales force automation facility of SAP helps in building quality sales leads to ... read more about SAP CRM

    SAP CRM Reviews

    The best part is that automated data entry is possible reviewed by: Lorie Carson, Founder at RealPeopleFinder
    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Contact Vendor
    25% in CRM Software

    Features
    • Contact Management
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Information-technology-services
    • Logistics-supply-chain
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Snov.io

    5.0 2 Reviews

    Snovio is a perfect solution for Sales reps, Marketers, Startups, Recruiters, and anyone who relies on email outreach or outbound research. Cut down the time it takes to find and collect leads ... read more about Snov.io

    Snov.io Reviews

    Building relationships with customers and prospects reviewed by: Anastasiia Khlystova, Content marketing manager at HelpCrunch
    Entry Level Price
    $33 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Custom Dashboard
    • Email Integration
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $33 Per Month
    Visit website

  • Auro CRM

    4.8 2 Reviews

    Auro CRM platform which helps to make Multiple Marketing Strategies, Real-time Revenue Reports, and Deep Customer Insights. Many companies use to manage and analyze customer interactions and data throughout the customer lifecycle. ... read more about Auro CRM

    Auro CRM Reviews

    Very effective tool. Provides you with the root level customization which fits best for your organisation. reviewed by: Anonyms User
    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Contact Vendor
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Custom Dashboard
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Capsule CRM

    4.5 2 Reviews

    Capsule CRM is a simple, smart CRM that helps businesses of all sizes close more deals. It offers a unique set of features that are designed to help businesses automate, track, and ... read more about Capsule CRM

    Capsule CRM Reviews

    Great reviewed by: Celine Ladoire, Editor & IT Coordinator at Widgety
    Entry Level Price
    $18 Per Month
    Free Trial
    30 Days
    Pricing Type
    Per User
    25% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Marketing-advertising
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $18 Per Month
    Visit website

  • SalesFundaa

    4.5 2 Reviews

    SalesFundaa is a Dial N Search Pvt. Ltd. initiative and provides ERP software, CRM Software, Project Management Software, ERP For Manufacturing Company, Real Estate CRM, Billing Software For Transporter, Human Resource & ... read more about SalesFundaa

    SalesFundaa Reviews

    Really genuine and great service by the team. The CRM has really impacted my business. reviewed by: Jorge Fisher
    Entry Level Price
    Contact vendor
    Free Trial
    More than 30 days
    Pricing Type
    Contact Vendor
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • More than 30 days Trial
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
    Visit website

  • Intellistant CRM

    4.5 2 Reviews

    Intellistant (Intelligent Assistant) is a Customer Relationship Management software that helps businesses create fully customized and automated workflows to manage their leads, quotations, customer needs, client lists, sales team's performance, etc. Intellistant ... read more about Intellistant CRM

    Intellistant CRM Reviews

    Most useful software reviewed by: ALKA S, Marketing Executive at INFOLINK Technologies Pvt Ltd
    Entry Level Price
    $30 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Email Integration
    • Lead Management
    • Mobile Access

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $30 Per Month
    Visit website

  • openCRX

    4.5 2 Reviews

    openCRX is an open CRM solution that meets the needs of organizations requiring multifunctional, enterprise-wide coordination of sales generation, sales fulfillment, marketing and service activities to customers, partners, suppliers or intermediaries.

    openCRX Reviews

    openCRX is a professional open-source CRM which helps to automate all business processes including sales, marketing and other things. reviewed by: Anonyms User
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in CRM Software

    Features
    • Contact Management
    • Collaboration Tools
    • File Management
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Free
    Vendor pricing page
    Visit website

  • Glue Up

    4.5 2 Reviews

    Centralize all your data in one place and get deep insights into your community so you can understand engagement and improve your campaigns. CRM built for engagement that helps you manage all ... read more about Glue Up

    Glue Up Reviews

    Intuitive Design, speedy sign up and onboarding process reviewed by: Manzar Mashhood
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Email Integration
    • File Management
    • Lead Management
    • Pipeline Management
    • Reporting

    Key Details
    Industries
    • Financial-services
    • Management-consulting
    • Nonprofit-organization-management
    • Professional-training
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Case Studies

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Quote Based
    Vendor pricing page Try Software Demo
    Visit website

  • Daylite

    4.5 2 Reviews

    Daylite CRM software is designed explicitly for Mac-based small businesses to seamlessly handle unlimited customers, track more leads, increase project accuracy, and collaborate effectively. This online CRM offers integrated project management, CRM, ... read more about Daylite

    Daylite Reviews

    Great fully featured CRM and project management reviewed by: Kevin Neal, Developer / Director at AVIDD Design
    Entry Level Price
    $29 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Mac
    Support
    • Chat
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Webinars

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $29 Per Month
    Visit website

  • Thryv

    4.5 2 Reviews

    Thryv gives small businesses a chance to increase their return on investment from the software they use to get found, bring in new customers, and earn repeat business. It manages time, communicates ... read more about Thryv

    Thryv Reviews

    I am extremely impressed with this software it is helpful for digital marketers to manage customers anytime, anywhere and on any device. reviewed by: Ned Bowen
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    15% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Custom Dashboard
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Computer-software
    • Health-wellness-fitness
    • Legal-services
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Phone
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Odoo CRM

    4.5 2 Reviews

    Odoo is an open-source CRM software for startups and SMEs. With an intuitive user interface, the CRM tool facilitates all the customer relationship management activities like marketing, lead nurturing, sales pipeline management, ... read more about Odoo CRM

    Odoo CRM Reviews

    Odoo CRM is an intuitive module and a complete business management system that covers all your company needs. reviewed by: Leroy Hancock
    Entry Level Price
    $8 Per Month
    Free Trial
    15 Days
    Pricing Type
    Flat Rate
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Accounting
    • Logistics-supply-chain
    • Marketing-advertising
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • Yes
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Available Packages
    Standard
    $8 Per Month
    Visit website

  • Vryno

    4.5 2 Reviews

    Vryno CRM brings to you a comprehensive environment that's easy to learn and use. Now, you can create instances, set rules, schedule meetings, track your customers anytime anywhere, and do more with ... read more about Vryno

    Vryno Reviews

    Easy to use & cost effective software reviewed by: Eshita Jain
    Entry Level Price
    Contact vendor
    Free Trial
    15 Days
    Pricing Type
    Per User
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Business-supplies-equipment
    • Commercial-real-estate
    • Consumer-services
    • Education-management
    • Facilities-services
    • Hospital-health-care
    • Hospitality
    • Information-services
    • Information-technology-services
    • Nonprofit-organization-management
    • Real-estate
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • VS CRM

    4.5 2 Reviews

    You can learn how to manage your firm with the help of a decent CRM. A clever CRM provides you with the data you require in an effective manner. A perfect CRM ... read more about VS CRM

    VS CRM Reviews

    Variable Soft CRM: A Comprehensive Insight reviewed by: Anand Nishad, Android Developer at TechTree It System Pvt Ltd
    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per User
    100% in CRM Software

    Features
    • Contact Management
    • Custom Dashboard
    • Email Integration
    • File Management
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Banking
    • Education-management
    • Financial-services
    • Health-wellness-fitness
    • Hospital-health-care
    • Real-estate
    • Wholesale
    Licensing & Deployment
    • Open Source
    • Cloud Hosted
    • On Premises
    • Web-based
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • Support Days
    Training
    • In-person

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • Ordaana

    4.5 2 Reviews

    Ordaana CRM is built to help small businesses organize their sales pipeline and customer relationships with ease. From lead management to quotes, contracts, and order tracking, Ordaana CRM simplifies your entire workflow. ... read more about Ordaana

    Ordaana Reviews

    Ordaana is an excellent all-in-one solution reviewed by: Nancy Jones
    Entry Level Price
    $20 Per Month
    Free Trial
    7 Days
    Pricing Type
    Per User
    80% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Apparel-fashion
    • Architecture-planning
    • Business-supplies-equipment
    • Commercial-real-estate
    • Computer-software
    • Electrical-electronic-manufacturing
    • Events-services
    • Outsourcing-offshoring
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation
    Knowledge Base
    • Help Guide
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • Yes
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page Try Software Demo Get Free Trial Download Pricing Document
    Available Packages
    Ordaana Starter Plan
    $20 Per Month
    Ordaana Pro Plan
    $40 Per Month
    Visit website

  • Pepper Cloud

    4.5 2 Reviews

    Pepper Cloud CRM is a top AI-powered sales CRM designed for SMEs, enabling efficient management of leads, sales opportunities, customer interactions, and revenue forecasting. This all-in-one solution offers features like sales and ... read more about Pepper Cloud

    Pepper Cloud Reviews

    Top CRM with handy features like WhatsApp and AI Integration reviewed by: Anshul Jain, AEM Content Manager at Hogarth Worldwide
    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per User
    70% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation
    • AI Features

    Key Details
    Industries
    • Accounting
    • Airlines-aviation
    • Animation
    • Apparel-fashion
    • Architecture-planning
    • Automotive
    • Aviation-aerospace
    • Banking
    • Broadcast-media
    • Business-supplies-equipment
    • Civic-social-organization
    • Civil-engineering
    • Commercial-real-estate
    • Computer-network-security
    • Construction
    • Consumer-services
    • Cosmetics
    • Design
    • Education-management
    • E-learning
    • Electrical-electronic-manufacturing
    • Events-services
    • Facilities-services
    • Food-beverages
    • Food-production
    • Furniture
    • Hospital-health-care
    • Hospitality
    • Human-resources
    • Industrial-automation
    • Information-technology-services
    • Marketing-advertising
    • Venture-capital
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • In-person
    • Documentation

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    • One-Time Payment
    Vendor pricing page Get Free Trial

    Integration
    Integrated With
    • WhatsApp
    • Instagram
    • Facebook
    • Zoom
    • LinkedIn
    • Shopify
    • Xero
    • Jira Service Management
    • Cin7
    • KrispCall
    • Aircall
    • gmail
    • Google Calendar
    • Google Workspace
    • Google Drive
    • Google Sheets
    • MailChimp
    • MailerLite
    • QuickBooks Commerce
    • Telegram
    • outlook
    Visit website

  • WORKetc

    4.0 2 Reviews

    With the WORKetc CRM feature, you can track all of your customer contact details, as well as a full history of every customer interaction, in one place. Since the CRM is integrated ... read more about WORKetc

    WORKetc Reviews

    It has made work easy by enabling collaboration across all departments reviewed by: Owen Wilcox, CEO at USInstallmentLoans
    Entry Level Price
    $78 Per Month
    Free Trial
    14 Days
    Pricing Type
    Per User
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Email Integration
    • File Management
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Civic-social-organization
    • Computer-network-security
    • Computer-software
    • Consumer-services
    • Design
    • E-learning
    • Entertainment
    • Events-services
    • Financial-services
    • Graphic-design
    • Human-resources
    • Information-services
    • Information-technology-services
    • Legal-services
    • Management-consulting
    • Marketing-advertising
    • Media-production
    • Online-publishing
    • Program-development
    • Research
    • Staffing-recruiting
    • Telecommunications
    • Writing-editing
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Phone
    • Weekdays
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guide
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Get Free Trial Download Pricing Document
    Available Packages
    Starter Plan
    $78 Per Month
    Team Plan
    $195 Per Month
    Foundations Plan
    $395 Per Month

    Integration
    Integrated With
    • Evernote
    • Box
    • Dropbox
    • Gmail
    • Outlook
    • QuickBooks Online
    • Xero
    Visit website

  • Perfectum CRM

    4.0 2 Reviews

    Perfectum's CRM product is designed to help businesses of all sizes streamline their sales efforts. It offers a comprehensive suite of tools to manage leads, track customer interactions, and close deals efficiently. ... read more about Perfectum CRM

    Perfectum CRM Reviews

    A product worth your attention reviewed by: Evgeny Korobchansky
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    70% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • File Management
    • Lead Management
    • Mobile Access
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Commercial-real-estate
    • Construction
    • Consumer-goods
    • Consumer-services
    • Education-management
    • Financial-services
    • Health-wellness-fitness
    • Hospital-health-care
    • Information-technology-services
    • Nonprofit-organization-management
    • Retail
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • On Premises
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • UAH (₴)
    Free Version
    • Yes
    Payment Frequency
    • One-Time Payment
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • Zendesk Sell

    3.5 2 Reviews

    Zendesk Sell is a conversational CRM that helps sales teams build relationships, close deals, and deliver exceptional service. Zendesk Sell brings together all of your sales data in one place so that ... read more about Zendesk Sell

    Zendesk Sell Reviews

    Zendesk is appropriate for us because we have broad spectrum of clients with support for several brands with connected accounts reviewed by: Dave Cimon, Co-Founder at Costumes Heaven
    Entry Level Price
    $19.00 Per Month
    Free Trial
    14 Days
    Pricing Type
    Flat Rate
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • Lead Management
    • Mobile Access
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Logistics-supply-chain
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • Webinars
    • Case Studies

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page
    Available Packages
    Standard
    $19.00 Per Month
    Visit website

  • Kechie ERP

    5.0 1 Review

    Kechie ERP helps streamline your business needs by automating and synchronizing your inventory management, procurement, sales order management, finance, manufacturing, CRM, warehouse management, and much more. The Kechie ERP (enterprise resource planning) ... read more about Kechie ERP

    Kechie ERP Review

    Kechie ERP, a very handy and comprehensive solution with full-features suitable for all sizes of businesses and industries. reviewed by: Mike Mason
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Consumer-electronics
    • Consumer-goods
    • Cosmetics
    • Electrical-electronic-manufacturing
    • Food-beverages
    • Food-production
    • Medical-device
    • Nonprofit-organization-management
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides in-app
    • Video
    • Blog
    • Webinars
    • Case Studies
    • Whitepapers

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo

    Integration
    Integrated With
    • QuickBooks Online
    • Avalara
    • EBizCharge
    • CardConnect
    • Authorizenet.biz
    • SPS Commerce
    • Shopify
    • Shipstation
    • Shopify Plus
    • Gordon Foods
    • Amazon
    • Etsy
    • EasyPost
    • Ebay
    • Square
    • TaxJar
    • Pacejet Shipping
    • US Foods
    • Walmart
    Visit website

  • Digiteam

    5.0 1 Review

    Digiteam mobile app CRM is a sales gamification CRM that helps guide, engage and track sales teams. Our mobile assistant to manage sales pipeline and collaboration.

    Digiteam Review

    The gamification of the CRM is a very much unique option to choose for breaking stereotypes. reviewed by: Anonyms User
    Entry Level Price
    $10 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    100% in CRM Software

    Features
    • Metered Billing
    • Design Management
    • Custom Dashboard
    • Forecasting & Analytics
    • Multi-Channel Management
    • Requirements Management
    • Reporting
    • Sales Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • iPhone/iPad
    • Android
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Available Packages
    Standard
    $10 Per Month
    Visit website

  • SarvCRM

    5.0 1 Review

    SarvCRM, is a cloud based CRM application based on Software as a Service architecture.  It helps clients to address their CRM objectives across marketing, sales, and service funtional areas.  In addition, it ... read more about SarvCRM

    SarvCRM Review

    SarvCRM is an end-to-end CRM accounting software developed by sarveno business solution to help small and mid-sized organizations. reviewed by: Anonyms User
    Entry Level Price
    Free version
    Free Trial
    Available
    Pricing Type
    Free
    100% in CRM Software

    Features
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • On-Site Training

    Packages
    Pricing Type
    • Free
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Free
    Vendor pricing page
    Visit website

  • Perfex CRM

    5.0 1 Review

    Customer Relationship Management software that is a great fit for almost any small business, freelancer or many other uses. Explore the awesome Perfex CRM features that will help you get your business ... read more about Perfex CRM

    Perfex CRM Review

    Perfex CRM... is a next level CRM! reviewed by: Online Professionals
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    34% in CRM Software

    Features
    • Calendar & Task
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • Windows
    • Mac
    Support
    • Email
    • 24x7 Support
    Knowledge Base
    • Help Guides
    • Video
    • Blog
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Annual Subscription
    Vendor pricing page
    Visit website

  • SalesBabu

    5.0 1 Review

    Our aim is to be recognized as the most valuable supporter of small and medium sized companies by creating freedom for them to succeed. We provide SMEs a range of easy-to-use online ... read more about SalesBabu

    SalesBabu Review

    SalesBabu is an online CRM and ERP software solution designed to cater to small businesses to manage their accounting and CRM processes. reviewed by: Anonyms User
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    50% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Forecasting & Analytics
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • Windows
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • Corefactors

    5.0 1 Review

    Corefactors is an all-in-one business management solution that integrates cross-functional responsibilities of marketing, sales, and client communication. A cloud based Device-Agnostic product that inculcates personalized bulk SMS, bulk Email, and voice call ... read more about Corefactors

    Corefactors Review

    Teleduce is an integrated CRM software that helps businesses to capture, distribute and nurture leads effectively. reviewed by: Perry Snider
    Entry Level Price
    Contact vendor
    Free Trial
    7 Days
    Pricing Type
    Per User
    100% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Reporting
    • Sales Automation

    Key Details
    Industries
    • Automotive
    • Banking
    • Education-management
    • Financial-services
    • Hospital-health-care
    • Information-technology-services
    • Nonprofit-organization-management
    • Real-estate
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • In-person
    • Documentation
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • Case Studies

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • INR (₹)
    Free Version
    • No
    Free Trial
    • 7 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    • Quote Based
    Vendor pricing page Try Software Demo Get Free Trial
    Visit website

  • ClinchPad

    5.0 1 Review

    ClinchPad is a deal focused CRM that enables you to close deals faster. It is simple to use, a web-based application built for small teams who are looking to transition from a ... read more about ClinchPad

    ClinchPad Review

    ClinchPad is a web-based sales pipeline management application and an alternative to traditional CRMs. reviewed by: Chloe Covington
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    33% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Email Integration
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • InTouchCRM

    5.0 1 Review

    InTouch is an award-winning sales and marketing system, bringing together more than 10+ core business tools, to give you a one-stop-shop to not only manage your business but to grow your business ... read more about InTouchCRM

    InTouchCRM Review

    InTouchCRM is a web-based CRM software that provides all necessary things in one place for businesses to manage their clients. reviewed by: Anonyms User
    Entry Level Price
    Contact vendor
    Free Trial
    14 Days
    Pricing Type
    Contact Vendor
    100% in CRM Software

    Features
    • Contact Management
    • Collaboration Tools
    • Email Integration
    • Forecasting & Analytics
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    • Linux
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Blogs
    • Case Studies
    • On-Site Training

    Packages
    Pricing Type
    • Contact Vendor
    Free Version
    • No
    Free Trial
    • 14 Days Trial
    Payment Frequency
    • Monthly Payment
    Vendor pricing page
    Visit website

  • OXON

    5.0 1 Review Verified

    Oxon enables users to easily store and find contact information, such as names, addresses, telephone numbers and firm names. In addition, the system provides the creation of tags and comments for individual ... read more about OXON

    OXON Review

    Intelligent solution reviewed by: igor szabo
    Entry Level Price
    Contact vendor
    Free Trial
    N/A
    Pricing Type
    Contact Vendor
    20% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Email Integration
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Banking
    • Financial-services
    • Hospital-health-care
    • Industrial-automation
    • Information-services
    • Information-technology-services
    • Insurance
    • Telecommunications
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    Support
    • Email
    • Chat
    • Phone
    • 24x7 Support
    Training
    • Webinar
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Contact Vendor
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Payment Frequency
    • Quote Based
    Vendor pricing page
    Visit website

  • Flectra

    5.0 1 Review Verified

    Flectra is the next-generation business ERP system and CRM software that helps you grow your business, with a powerful modular design covering all essential aspects of a business. Protect your critical business ... read more about Flectra

    Flectra Review

    Flectra, easy to use and very helpful ERP solution for businesses to manage their financials, inventory, organize and complete follow-up tasks. reviewed by: Anonymous
    Entry Level Price
    $9 Per Month
    Free Trial
    N/A
    Pricing Type
    Flat Rate
    50% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • File Management
    • Forecasting & Analytics
    • Lead Management
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Licensing & Deployment
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    • Windows
    • Mac
    Support
    • Phone
    Knowledge Base
    • Help Guides
    • Video Guides
    • Blogs
    • On-Site Training

    Packages
    Pricing Type
    • Flat Rate
    Free Version
    • No
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $9 Per Month
    Visit website

  • Salesmate

    5.0 1 Review

    Salesmate is a CRM tool designed to supercharge sales activities and expand customer relationships throughout the sales lifecycle. This CRM tool comprises features like sales force automation, lead management, marketing automation, etc. ... read more about Salesmate

    Salesmate Review

    Salesmate is an intelligent customer relationship management system to help the sales team to get more leads. reviewed by: Eden Savage
    Entry Level Price
    $23 Per Month
    Free Trial
    15 Days
    Pricing Type
    Per User
    35% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Custom Dashboard
    • Email Integration
    • Forecasting & Analytics
    • Lead Management
    • Mobile Access
    • Pipeline Management
    • Reporting
    • Sales Automation
    • Security
    • Workflow Automation

    Key Details
    Industries
    • Marketing-advertising
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Chat
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Per User
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 15 Days Trial
    Payment Frequency
    • Monthly Payment
    • Annual Subscription
    Vendor pricing page Try Software Demo
    Available Packages
    Standard
    $23 Per Month
    Visit website

  • SutiCRM

    5.0 1 Review

    SutiCRM helps organizations manage customer data and interactions, automates marketing, sales, and customer service activities. The CRM software provides a complete view of what customers want and easily integrates with your existing ... read more about SutiCRM

    SutiCRM Review

    A real versatile document management software that allows us to efficiently manage our documents and files in a centralized location reviewed by: Ashley Quinn
    Entry Level Price
    $10 Per Month
    Free Trial
    30 Days
    Pricing Type
    Flat Rate
    15% in CRM Software

    Features
    • Calendar & Task
    • Contact Management
    • Collaboration Tools
    • Custom Dashboard
    • Forecasting & Analytics
    • Lead Management
    • Reporting
    • Sales Automation
    • Workflow Automation

    Key Details
    Industries
    • Accounting
    • Banking
    • Financial-services
    • Hospital-health-care
    Licensing & Deployment
    • Proprietary
    • Cloud Hosted
    • Web-based
    • iPhone/iPad
    • Android
    Support
    • Email
    • Phone
    • 24x7 Support
    Training
    • Documentation
    Knowledge Base
    • Help Guides
    • Video
    • Blog

    Packages
    Pricing Type
    • Flat Rate
    Preferred Currency
    • USD ($)
    Free Version
    • No
    Free Trial
    • 30 Days Trial
    Payment Frequency
    • Monthly Payment
    • Quote Based
    Vendor pricing page
    Available Packages
    Standard
    $10 Per Month
    Visit website

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Buyer’s Guide

Buyer’s Guide for CRM Software : Benefits, Features & Pricing

CRM software provides a 360-degree view of customer and prospect information. It helps cultivate customer relationships and improve a business organization's operational efficiency.

CRM is consistently augmenting the software market. The driving force behind the growth in CRM solutions is businesses' requirement to manage their data perfectly, provide excellent customer service, and acquire real-time information to help them make smart decisions and achieve sales goals.

Furthermore, delivering an exceptional customer experience has become mandatory for your organization to sustain and expand in this competitive business scenario. Whether you plan to invest in your first CRM system or change your existing one, choosing a CRM is challenging. Fortunately, this buyers' guide provides you with complete information about CRM systems, as below, that can help you select the right CRM system and achieve your business goals.

What is CRM (Customer Relationship Management)?

CRM combines practices or strategies businesses use to build better customer relationships, improve revenue, and provide a flawless customer experience. It enables you to prioritize your customers and helps your organization take a customer-centric approach, resulting in increased customer loyalty, exponential growth in sales, and ROI.

Why is Customer Relationship Management Important?

Building and nurturing relationships with customers is essential to acquire and retain customers. It is pretty crucial to build healthy customer relationships to keep them happy. One unhappy customer can result in several unhappy customers, especially in this era of social media, where everything gets viral quickly. According to Deloitte's research report, customer-centric companies are 60% more profitable than companies not focusing on the customers.

How to Use CRM to Deliver Exceptional Customer Experiences?

Besides following the right philosophy for exceptional customer service, you must also use the right tools and technology. A streamlined CRM system deployed in an organization helps the employees directly deal with the customers. It helps sales, marketing, and customer support teams take action in terms of selling, communicating, improving the quality of the products/services, coordinating, and everything else, which can benefit both the customers and the business.

What is a CRM system?

CRM, or customer relationship management system, is a tool that helps improve contact management, client communication, order management, operations, and productivity. CRM systems and practices help you promptly access all the information with a single click or a tap, whether it is about the last conversation with a client or understanding the likes and dislikes of a potential buyer.

Components of a CRM Software

Below are the major components of the CRM software platforms:

Marketing

  • Organizing Campaigns
  • Generating Leads
  • Maintaining Customer Database

Sales

  • Assigning Leads
  • Converting Leads to Customers
  • Upselling & Reselling

Support

  • Resolving Customer Queries/Complaints
  • Managing Service Requests
  • Maintaining & Growing Knowledge Base

Orders

  • Delivering Products
  • Generating Invoices

What Does A Customer Relationship Management Software Do?

CRM software was used to store customer data and information, but it has changed over the years. Now, CRM software can accomplish many tasks like -

Contact Management: All information about customers, such as their contact details, purchase history, payments, preferences, demographics, etc., is stored in one place. It is easy to access the required information whenever needed.

Lead Nurturing: It is very important to track leads and assign them to the specific sales team or executive to ensure efficient management and high conversions. 

Tasks Management: CRM adds tasks and deals automatically with customer information. It helps assign and monitor tasks in your sales pipeline. Moreover, updated data in real-time ensures you access the latest information.

Marketing: CRM software assists in all marketing and promotion activities, such as bulk emailing, customer segmentation, inbound marketing, campaign creation, etc., and enhances their effectiveness, helping to achieve sales goals. 

Salesforce Automation: CRM software platform can automate the entire sales process, including tracking client interactions, analyzing sales opportunities, tracking sales team performance, forecasting sales, and more. This can provide clear visibility of market trends, patterns, and behavior.

Workflow Automation: CRM software can automate and streamline various processes in an organization and enhance its efficiency. It saves time, money, and paperwork, eliminates task repetition, and improves accuracy at the same time.

Reporting: CRM software platform can generate various reports that provide visibility into the overall business. Whether tracking sales performance or marketing expenses, customer relationship management software can provide quick and accurate reports.

What are the Benefits of CRM Software Solutions?

Real-time and reliable reporting

CRM software provides sorted, structured, well-tabulated, and actionable data metrics and reports that help in real-time decision-making related to deals, clients, and potential leads. The visual sales funnels CRM applications create are trusted resources for sales teams.

Data visualization and organized information

CRM's dashboard visualizes crucial customer, sales, and lead data on a centralized dashboard. The dashboard can be configured for graphs, tables, charts, etc. Using CRM means keeping all the information about your customers organized to make it more accessible. Every interaction with your customers is identified, documented, and recorded. 

Elevates Personalized Communication and Proactive Service

CRM software solutions elevate personalized communications by sending automated emails at various stages of the customer journey and sales process. Your customers may often have to communicate with different people in your team. In that case, it can become a hassle for the customer to explain their issues and preferences every time they speak to a new person. The customer relationship management tool can eliminate this problem by ensuring everyone on the team has the same customer data.

 Automates Repetitive Tasks To Increase Efficiency

Some tasks, like filling out the forms, completing legal formalities, etc., are monotonous but vital in sales. A CRM platform helps automate these repetitive tasks and helps your representatives focus on functions like closing deals and solving customers' queries with chatbots and automated messaging tools. 

Increases Collaboration and Efficiency Within Multiple Teams

CRM helps access the calendar, emails, phone call details, etc., keeping multiple teams updated about meeting and conference information. Marketing, sales, and customer service teams can easily share valuable data using CRM and accomplish common goals.

Encourages Smart Decision Making

Miscalculated data accessed from Excel sheets or guesswork can lead to wrong decisions and failures. The best CRM platform tool can provide accurate data in customized reports, giving information about your business's current status. Based on that, you can design strategies that work and grab the opportunities that yield long-term profitability in your industry.

In a Nutshell, 

  • CRM provides real-time and reliable reporting of customer data and potential leads
  • CRM's dashboard gives exceptional data visualization of crucial sales, leads, and customer data
  • CRM solutions elevate personalized communication at various stages of the customer journey and sales process.
  • CRM automates repetitive tasks with tools such as chatbots and automated messaging to increase efficiency
  • CRM platform tools increase collaboration and efficiency within multiple teams
  • The best CRM tool provides accurate data and customized reports that enable smart decisions.
  • CRM follows a predictive data-based approach to solve issues proactively

Industry Wise Use of CRM Solutions

CRM Software for Real Estate: 

A CRM system assists real estate developers in automating the document approval process, automatically assigning clients to employees for follow-ups, conducting customer analytics, segmentation, workflow automation, and lead scoring. Companies can use top free and open-source real estate CRM systems to streamline their daily workflows. By implementing CRM, property developers can build strong relationships with customers.

CRM Software for Healthcare :

CRM solutions for Healthcare enable healthcare providers to unleash a personalized patient experience. CRM for Healthcare delivers exceptional results and improves operational efficiencies from onboarding employees to providing self-service options to patients. 

CRM for Software Companies/ CRM for IT industries. 

CRM in the IT industry can work wonders when aligning marketing and sales teams. By deploying CRM in the IT sector, IT companies can provide the best CX and customer success programs. 

CRM Software for Banking/Insurance/Finance

With digital economies coming into play, CRM for the Banking, Insurance, and Finance sectors faces unique challenges in delivering consumer satisfaction. It enables Inter-department data tracking, efficient communication, and funnel-based lead conversion. It helps banks create valuable customer journeys for their customers. 

CRM Software for Retail

CRM for retail software helps retailers target strategically essential customers. Its SMS, WhatsApp, and Live chat integration create an omnichannel selling experience. Most CRMs for Retail have inbuilt AI that enables retailers to make faster decisions. 

CRM Software for Manufacturing

Customer relationship management software for manufacturing gives a 360-degree view of sales pipelines, improved services, analytics tools, intelligent planning, and sales projections. CRM data mapped with AI can help manufacturers make real-time sales decisions. 

CRM Software for Travel & Hospitality

CRM for hospitality and travel provides tools for tracking customer interactions, sending proactive responses, offering special discounts, and crafting personalized customer journeys. CRM also helps with multi-channel advertising and managing customer loyalty. 

CRM Software for Media

Media companies can boost revenues across media publications, converge the organization's data, and increase circulation with the help of  CRM solutions. CRM assists in conducting budgeting, loyalty analysis, and customer retention.

How CRM software caters to the Below Entities?

CRM Software for Small Businesses: 

Small businesses differ entirely from large enterprises in terms of their customer base, focus, and scale. Therefore, the complexity and clunkiness of CRM for large businesses don't apply to small ones. CRM for small businesses is designed to provide mobility, flexibility, easy adoption capabilities, a single platform interface, and affordable prices.

CRM Software for Mid-sized Businesses

CRM for midsize businesses helps them in customer onboarding, lead generation, and increasing profitability by keeping processes agile. CRM solutions for midsize businesses provide all functionalities required by midsize enterprises with complete security features.

CRM Software for Large Businesses

CRM for large businesses unleashes complete workflow automation, exceptional functionalities, and lead-capturing essentials. Large enterprises have a huge customer base and require stringent data security and privacy features. CRM designed for large enterprises provides robust data safety features and modules needed for various CRM-related tasks.

Who Uses CRM Software?

CRM Software for Sales Teams

A CRM system helps streamline sales teams' work by automating their daily workflow. This process involves analyzing sales opportunities and marketing campaigns, communicating with prospects, designing customized marketing strategies, evaluating sales team performance, and forecasting sales.

CRM software for the Lead Generation Team

CRM solutions for lead generation help you build a customized funnel for attracting prospects, nurturing their interest, and capturing and converting leads.

CRM Software for the Project Management Team

CRM applications for project managers keep projects on track, automate processes, track budgets, and manage employees, resources, and customers under the project.

Types of Customer Relationship Management Software

Strategic CRM:

Strategic CRM prioritizes customers' requirements. Its job is to collect, segregate, and apply information about customers and market trends to develop business strategies that benefit customers.

Operational CRM:

Operation CRM is focused on recording customer interactions and allowing sales and marketing professionals to access that information and communicate accordingly. It ensures that all sales opportunities, contacts, and tasks are attended to efficiently at the right time.

Analytical CRM

Analytical CRM is oriented towards analyzing the data required to make informed decisions about future business strategies. For example, an analytical CRM can provide answers to questions referring to details about customers' positive responses to previous marketing campaigns. It helps analyze the target audience and launch new marketing campaigns accordingly.

Collaborative CRM

Collaborative CRM keeps your sales team, marketing team, partners, management, production team, and all the stakeholders on the same page. It allows smooth communication and transactions between the teams involved in a sales and marketing campaign, production, or task.

What are various CRM Deployment options?

On-Premise CRM software:

Many companies prefer on-premise deployment of their CRM tool, as they have full control over data and security. 

Cloud-based CRM System

A cloud-based deployment, also known as Software-as-a-service (SaaS) or cloud CRM, is hosted by the service provider and can be accessed from anywhere as long as the Internet is available. Several companies opt for cloud CRM because of its cheaper setup, low maintenance costs, and quick deployment.

Web-based CRM Software

Web-based CRM software or online CRM systems can be accessed from anywhere using the Internet. These are scalable SaaS-based CRM products. 

Open Source CRM Software:

Most open-source CRM software has its source code in the public domain. It can be customized easily to fit your needs. It can also be downloaded and deployed for various OS platforms, such as Windows CRM software, iOS CRM software, and more.

How to Choose the Perfect CRM System for Your Business?

Several CRM tools are available in the market, but not all can suit your business. You must analyze what CRM software can do for you and your sales teams. Below are some factors you must consider while selecting the right CRM for your business.

Goals

When analyzing CRM software requirements, you must understand the problem you must resolve using a CRM. You must prioritize your goals to determine which CRM suits your business type and size. For example, if tracking customer interactions is of prime importance to you and your CRM doesn't allow that, then investing in it would be useless. If you are a small business owner, you can use CRM software for small businesses. 

Implementation

Implementing a new CRM system can be tedious if it does not match your organization's existing resources. You need to ensure that the new CRM tool you invest in doesn't require you to provide time-consuming training to your employees or hire new ones to implement it. That would increase costs and add to your problems instead of solving them.

User Adoption

Regardless of your chosen system, your employees are always resistant to change. This is a common issue faced by most organizations: employees are not ready to get trained or acquainted with the new system. In this case, it is always better to take suggestions from employees before purchasing a CRM tool.

Compatibility to Integrate

Whether for social media marketing, email campaigns, or automating any other task, you are already using several tools in your organization. Before buying a CRM tool, you must check its compatibility with different tools and how well it can integrate with those systems to make your jobs seamless.

CRM Software Demo

It is always better to purchase a CRM system after using it for a specific time. Ask for a Demo of services for various CRM software packages offered by the vendor. Once you have seen a demo for different pricing plans, you can decide which one from the available  CRM software options will suit your needs. You can ask your employees to take a product demo of CRM software or try using it within a trial period to get an idea of whether it would work for your business.

Customized Reports

The customer relationship management software you pick should allow you to generate customized reports according to your business operations and logic. The reports would help you make informed decisions and set you apart from your competitors; thus, it becomes necessary to consider this aspect without fail before investing in a CRM.

What are the Features of CRM Software?

Contact Management

All CRM solutions allow users to feed the names, contact information, and social media accounts of customers, suppliers, prospects, etc. However, the essential feature is that the fields should be logically organized. The interface should be appealing and user-friendly, and you should be able to access that information quickly.

Interaction Tracking

It is an important feature when team members work with duplicate contacts. If you don't know when your colleague last spoke to one of your customers, you cannot move on with the conversation. Customer relationship management software should allow you to view the history of interactions with customers to communicate accurately and effectively.

Lead Management

You are converting leads to users smoothly, which is essential for any type or size of business. Proper lead management can do that. The key to the best selection here is to ensure that the CRM follows a process that can work as per your business logic. Your sales team can test CRM software to determine this aspect.

Integrations

Every business is distinctive, and so is yours. You need to ensure that the CRM you plan to invest in allows for integrating the applications and software you frequently use, like email marketing software, marketing automation software, social media marketing software, etc. If it has the in-built capability to manage the tasks you are getting done using different tools, that can be a better choice.

Document Management

Collecting, storing, and sharing documents from a centralized hub directly benefits your team members and indirectly benefits your customers. Keeping the entire sales team on the same page helps provide an excellent customer experience. A centralized hub for knowledge is an asset to an organization, and if your CRM includes that, it can definitely be a major reason for your business growth. 

Quotes/Proposals Management

If your business requires creating, printing, and managing quotes and proposals, this feature in your CRM can help. You can easily create and email quotes and proposals, check the history of contracts with your customers and suppliers, and manage these documents at a centralized location.

Sales Pipeline Management

Want to check the buyers' journey of a specific contact? A CRM that allows you to manage the sales pipeline can help you do that. You can check each individual's status and progress at each stage of the sales pipeline and design a customized marketing strategy for your prospects to ensure successful conversions.

Workflow Automation

Several tasks in an organization need to be done repeatedly—for example, sending promotional emails, birthday greetings, etc., to your customers. The CRM allows you to automate the workflow and ensures that your sales team focuses on productive tasks instead of utilizing their time on monotonous tasks.

Reporting/Analytics

With the reporting feature, you can generate customized reports relevant to sales figures, individual salespersons or teams, customers based on geographical location, buyers' journey, etc. You must ensure that your selected CRM allows you to generate customized reports per your business requirements.

Proactive Approach

CRM allows you to follow a proactive approach based on its predictive data. It helps you in solving the issues before they even arise. For example, from predictive data, if you will not get more projects this year, you can follow a proactive approach by hiring more resources to complete those projects and save your business from disruptions.

Factors to Consider While Evaluating a CRM software Vendor:

After identifying the major factors to consider when selecting customer relationship management software, the next step is picking the right CRM vendor. Here is the list of significant aspects you must consider while evaluating a CRM vendor.

Industry Experience

By going through the website and client list of the CRM vendors, you would get an idea of whether they have served with CRM tools to companies similar to yours. An experienced vendor should be able to match your demands.

Configuration & Training

Customer relationship management software is useless if it is not configured properly and your staff has not been trained on how to use it. So, when you ask the vendor for other details about customer relationship management software, ensure that you ask whether they will provide configuration services and training to your employees.

Flexibility & Scalability

The CRM vendor you select should be able to provide you with scalable and flexible CRM solutions. Today, if you have opted for an on-premise CRM solution, it is not necessary that you will not need a cloud-based CRM in the future. Moreover, your business is going to grow, and so are your requirements. Your CRM vendor should be ready to match your software expectations in the future.

Customer Support

Customer support is required, especially when customer relationship management software has been newly deployed in your organization. You must ensure that the CRM vendor you chose has a local partner network and provides prompt customer support.

Check Reviews

Don't purchase customer relationship management software from any vendor at face value. Try to buy the top-rated CRM after checking the customer reviews, which will give you an idea about the quality of the CRM tools and services they offer. Get answers to the questions like - are they quick at responding to their customers? Or the quality of their CRM product. Because once you buy customer relationship management software from any vendor, you cannot change your decision until the purchase period expires.

Average Cost of a CRM Software

Most CRM system costs are based on a monthly subscription and the number of users. A CRM tool's price can be as minimum as $5 per month and go up to $100 per month, depending on its features. For example, you can use the services of a CRM software company, such as  Taskeo, by paying only $5 per month, whereas CRM software vendors, such as LionO360 CRM, will cost you around $100 per month, depending on the features you require. If you are uncomfortable with monthly subscription plans, you can go for solutions like Conduct CRM, which is for $150 per year.

The CRM tools for large enterprises are usually by quote as their requirements are specific, and users can be unlimited. Usually, the more features and the number of users a CRM has, the higher its pricing.

Some CRM solutions are free for a specific period, thus allowing you to use and invest in them—them. The free trial periodicity in the accessible terms of users and features gives you an idea about whether that customer relationship management software is compatible with your business or not.

Some free and open-source CRM software is available in the market, which you can customize and deploy without making huge investments. These free ones might not have the dynamic and robust features you are looking for, but you can check them out, as some of them, like Hubspot and Zoho CRM, can provide many benefits free of cost.

Tips to Successful CRM Implementation

For any organization, implementing a CRM system is a challenging task. Companies often invest in customer relationship management software with high-end features and functionality, but lacking user-friendliness prevents users from adopting it. What is the point in investing so much in the software when your people are not using it? So, below are some tips that can help you successfully implement CRM in your organization.

  • Encourage top management to involve and motivate their subordinates to use the CRM. 
  • Create enthusiasm within the teams to use the software
  • Launching the new CRM system by organizing a party or posting motivational information
  • Provide detailed usage guidelines of the new CRM system to the users
  • Provide sufficient training about using the new CRM tool to your employees
  • Be clear about introducing a new CRM system in your organization with your employees

What are the Upcoming Trends in CRM?

Leaving history behind, CRM is evolving and will continue to evolve in the future. So, here are some upcoming trends of CRM that you need to consider -

  • The use of AI in CRM would increase at an exponential level.
  • IoT would be a significant advancement in the CRM market.
  • Mobility in CRM is here to stay.
  • Social media will continue to play a significant role in customer relationship management.
  • CRMs would become much more user-friendly.

Why Referring to Goodfirms List of CRM Software Can Help?

The competitive software landscape requires buyers to examine the core functionalities, modules, and framework of CRM software solutions before making an investment. However, unearthing everything on your own requires time, resources, and knowledge of all parameters that should be considered before finalizing the vendor. This is exactly where Goodfirms can help CRM software seekers.

Resourceful and curious, Goodfirms’ software research team analyzes every aspect of the best CRM solutions available in the software world with its unique research strategy. After following the intricate research process, Goodfirms lists more than 60k software and services with detailed information and 30k+ unbiased reviews. Goodfirms leaves no stone unturned to bring you the best perspective on CRM software solutions, including detailed descriptions of features, alternatives, comparisons, and prices. Goodfirms uses a spectrum of methodologies to accurately analyze various software vendors before finalizing the top software providers in the market.

Frequently Asked Questions

What is CRM software and why is it important for businesses?

CRM (Customer Relationship Management) software is a tool that helps businesses manage customer interactions, sales, marketing, and service processes in one centralized system. It improves customer retention, streamlines communication, and enhances productivity across teams.

Why do businesses need CRM software?

Businesses need CRM software to build stronger customer relationships, improve communication, streamline processes, increase sales, enhance customer service, and gain valuable insights into their customer base. It helps you understand your customers better, personalize interactions, and ultimately boost profitability and customer loyalty.

What's the difference between on-premise and cloud-based CRM?

On-premise CRM:

  • Software installed on your company's servers
  • One-time licensing fee plus ongoing maintenance costs
  • Your IT team manages all maintenance and security
  • Complete control over your data and system
  • Typically higher upfront costs but potentially lower long-term costs

Cloud-based CRM (SaaS):

  • Accessed through web browsers or mobile apps
  • Subscription-based pricing model
  • Vendor handles maintenance, updates, and security
  • Data stored on vendor's secure servers
  • Lower initial investment with predictable ongoing costs
  • Faster implementation and easier remote access

Today, approximately 87% of new CRM implementations are cloud-based due to lower barriers to entry and faster deployment.

Which is the best CRM software for small businesses?

HubSpot CRM, Zoho CRM, and Freshsales are excellent choices for small businesses due to their user-friendliness, affordability, and essential features that scale as you grow.

How do I choose the right CRM software for my business?

Choosing the right CRM involves understanding your business needs, defining your goals, evaluating features, considering your budget, and assessing the vendor's support and scalability. It's recommended to request demos from different providers and involve key stakeholders in the decision-making process to ensure the chosen CRM aligns with your overall strategy.

What are the essential features to look for in a CRM?

Essential features often include contact management, lead management, sales pipeline management, email integration, reporting and analytics, task management, and customer service tools. Depending on your business, you might also need features like marketing automation, quoting and invoicing, or knowledge base management.

How much does CRM software typically cost?

CRM software costs vary widely based on factors like the number of users, features, and vendor. Common pricing models include per-user per-month subscriptions, tiered pricing based on features, and sometimes flat-rate plans for smaller teams. Be sure to consider potential additional costs for implementation, training, and integrations. We offer flexible pricing plans to suit different business sizes and needs.

Per-user licensing costs:

  • Basic CRM: $12-30 per user/month
  • Mid-range CRM: $30-100 per user/month
  • Enterprise CRM: $100-300+ per user/month

Additional cost factors:

  • Implementation services: $1,000-15,000+ for small business, $15,000-100,000+ for enterprise
  • Data migration: $2,000-50,000+ depending on complexity
  • Custom development: $5,000-250,000+ for specialized functionality
  • Training: $2,000-25,000+ depending on organization size
  • Ongoing support: 15-25% of licensing costs annually

For accurate budgeting, consider the Total Cost of Ownership (TCO) over a 3-5 year period rather than just initial licensing.

Is open-source CRM software a good choice for businesses?

Open-source CRM software offers flexibility and cost savings, especially for tech-savvy teams or those with access to developers. However, it may lack vendor support and require more maintenance.

How easy is it to implement a new CRM system?

The ease of implementation depends on the complexity of the CRM and your business processes. Many modern CRMs are designed to be user-friendly with guided setup processes. We provide comprehensive onboarding resources, including documentation and support, to ensure a smooth transition.

Can CRM software integrate with my existing business tools?

Yes, most modern CRM systems offer integrations with a wide range of other business applications, such as email platforms (e.g., Gmail, Outlook), marketing automation tools, accounting software, and more. Seamless integration is crucial for data synchronization and streamlined workflows.

How secure is my data in a CRM system?

Data security is a top priority for us. We employ robust security measures, including encryption, regular backups, and secure data centers, to protect your sensitive customer information. We are also compliant with relevant data privacy regulations.

Why should I trust Goodfirms when choosing CRM software?

Goodfirms offers verified reviews, expert-curated comparisons, and a transparent ranking methodology. Our platform helps businesses make informed decisions by evaluating CRM software tools based on performance, pricing, features, and real user experiences.

What are the future trends in CRM software?

Future trends in CRM include increased use of artificial intelligence (AI) for personalized experiences and automation, greater emphasis on mobile CRM for on-the-go access, enhanced data analytics for deeper insights, and tighter integration with emerging technologies to create more connected customer journeys. We are continuously innovating to incorporate these advancements into our platform.

Related Categories

Marketing Automation Software
Workflow Management Software
Email Marketing Software
Contact Management Software
Lead Management Software
Real Estate CRM Software
Sales Force Automation Software
Partner Relationship Management Software
Email Management Software
Sales Forecasting Software
Healthcare CRM Software
Lead Generation Software

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