Top Customer Service Software
Are you trying to discover the best customer service software on the web? Get the listing of top customer support software by the research team of GoodFirms to ease your search. The customer service solutions spare time and help to respond rapidly to the clients. With regards to giving stand out customer service, speed is significant. Another advantage of customer service software is the utilization of pre-scheduled email templates or push notifications that saves cost and time. Are you in need of reliable customer service support software? Just go through the below rundown of top the best customer support solutions in the market and choose one confidently.
List of the Best Customer Service Software
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Help desk solution that enables customer response through phone calls, email integration, client history, tickets tracking and more. Web-based customer support solution that assists businesses of all sizes with ticket management, knowledge bases, live chat & more. ... read more about Enchant
Entry Level Price$15 Per MonthFree Trial30 DaysCategory Focus100% in Customer Service Software -
Helpy is the customer support platform engineered for companies that are serious about customer data security and control. Safeguard your data without compromising on giving customers heroic support! Designed for on-premise and private instance deployments, Helpy Pro lets you avoid vendor lock-in, own your data, and integrate with the tools you alr ... read more about Helpy
Entry Level PriceFree versionFree TrialAvailableCategory Focus50% in Customer Service Software -
Vocalcom’s multi-award winning cloud-based contact center solution and inside sales platform help businesses to drive a more effective sales team, and manage multichannel customer interactions as one single conversation. With a strong track record of innovation and a never-ending desire to be the first, Vocalcom powers more than 1 billion of the ... read more about Vocalcom
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Service Software -
Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering unprecedented views of a customer's history, facilitating continuous omnichannel conversations and ... read more about Kustomer
Entry Level Price$99.00 Per MonthFree TrialN/ACategory Focus33% in Customer Service Software -
xSellco’s connected eCommerce platform helps online sellers manage customer support, feedback and pricing in one place. With 80+ live connections to Amazon, eBay, Walmart and many more, our products centralize your support tickets and order details, improve your seller ratings and win the Amazon Buy Box at the best price. ... read more about xSellco eDesk
Entry Level Price$99.00 Per MonthFree Trial7 DaysCategory Focus100% in Customer Service Software -
We’re building the software layer that powers and automates support for every connected technology in the world. We put the customer at the center of the support experience by enabling technology organizations to see the world the way their customers do; as an interconnected ecosystem of technologies and services, that collectively represent the ... read more about Relay
Entry Level Price$99.00 Per MonthFree TrialN/ACategory Focus100% in Customer Service Software -
HelpShelf combines all of your support resources into one gorgeous widget and then makes sure that it's available when it matters the most.HelpShelf connects the support tools and resources you're already using, and combines them into one single widget. Less clutter in your navigation bar; one single, easy to find destination for your customers to ... read more about HelpShelf
Entry Level Price$25.00 Per MonthFree Trial30 DaysCategory Focus100% in Customer Service Software -
UUChat is a fully open-source, hackable platform for building and running a modern online customer service system. UUChat hopes to provide a compact and convenient and efficient customer service system. ... read more about UUChat
Entry Level PriceFree versionFree TrialAvailableCategory Focus100% in Customer Service Software -
The best cloud-based contact center software that helps you deliver great customer service. Handle voice, email, web chat, SMS and all communication via social media channels in one solution with extended features such as CRM, real-time, wallboards and much more. A breakthrough contact center solution designed to transform customer service. Manage ... read more about Daktela
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Service Software -
The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an actionable mapping across the user journey. SmartKarrot is actively helping businesses across indust ... read more about SmartKarrot
Entry Level PriceContact vendorFree Trial30 DaysCategory Focus20% in Customer Service Software -
Redtie is the true multi-channel messaging platform to acquire, engage & support customers. Get Leads, drive sales and scale your business to new heights. Acquire leads and speed up conversions in your sales funnel with Redtie's omnichannel messaging platform - text, email, voice and chat. Re-target your leads in multi-directions, to scale your con ... read more about Redtie
Entry Level PriceContact vendorFree Trial30 DaysCategory Focus50% in Customer Service Software -
Tryvium Desk an Enterprise collaboration platform fueled with AI chatbots, to transcend difficulty in automating certain IT operations and providing most comprehensive customer experience & services. To go beyond traditional customer services and to expand the voice of the customer, Tryvium integrates MS Teams with markets leading ITSM tools empowe ... read more about Tryvium Desk
Entry Level PriceContact vendorFree TrialN/ACategory Focus100% in Customer Service Software -
eGain Solve is the industry’s leading omnichannel customer engagement software suite. Rated #1 by analysts and trusted by some of the biggest brands in the world, eGain Solve helps businesses design and deliver smart, connected customer journeys across social, mobile, web, and contact centers. With it, you can sell smarter, serve better, and know ... read more about eGain Solve
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Service Software -
Clarabridge helps hundreds of the world's leading brands understand and improve their customer experience. Using advanced text analytics, Clarabridge transforms survey, social, voice and all other forms of customer feedback into intelligence used to empower confident, decisive action across the business. The result: happier customers. With customer ... read more about Clarabridge
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Service Software -
iSupport, is used by more than 250,000 help desk professionals every day to help them solve their most demanding support issues. iSupport Software two editions (Incident Management and Service Desk) with the power and flexibility to meet your company's needs as they change over time. iSupport enables you to manage Incidents, Problems, Changes, CMDB ... read more about iSupport
Entry Level PriceContact vendorFree TrialN/ACategory Focus25% in Customer Service Software -
Your instantly scalable on-site document & web-app repository with a fully integrated video/voice helpdesk. Cloud based video platform, allowing you and your human team to have a physical presence anywhere. ... read more about Teleportivity
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Service Software -
World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity, and difficulty of the conventional systems, CCS is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and can be set up anywhere in the world within minutes. ... read more about Call Center Studio
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Service Software -
Replicant is a Conversational AI technology that works out of the box to solve customer problems over the phone. The platform lets you offer high-touch customer service without hiring, offshoring, or adding complex technical infrastructure to your call center. Replicant's state-of-the-art AI voice technology enables full phone conversations between ... read more about Replicant
Entry Level PriceContact vendorFree TrialN/ACategory Focus34% in Customer Service Software -
AKIO is a company that provides customer experience software platforms. It proposes cross-channel solutions that help you with customer engagement management, voice of the customer analysis and brand reputation monitoring. Akio proposes Akio.CX, a unified customer relations platform - with all channels including voice, emails, chat, social media,.. ... read more about Akio.CX
Entry Level PriceContact vendorFree TrialN/ACategory Focus20% in Customer Service Software -
Stop losing customers due to long response times. Sugester helps you collect and sort through incoming messages, assign team members to deal with each question and monitor their resolution. Providing stellar customer support has never been so simple. Cut down on helpdesk costs by helping your customers help themselves. Sugester makes it easy to sha ... read more about Sugester
Entry Level Price$9 Per MonthFree Trial30 DaysCategory Focus20% in Customer Service Software -
Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience. Glia’s Digital Customer Service solution ... read more about Glia
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Service Software -
A Unified Customer Service platform for your customers to reach you on all major Messaging Apps like WhatsApp, Messenger, Telegram and even SMS ... read more about Ongair
Entry Level Price$29 Per MonthFree TrialN/ACategory Focus50% in Customer Service Software -
Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and easily track the performance & other metrics. By using Helpwise Shared Inbox, your team will not only get highly productive but customers ... read more about Helpwise
Entry Level Price$12 Per YearFree Trial14 DaysCategory Focus20% in Customer Service Software -
Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and ... read more about Wix Answers
Entry Level Price$24 Per MonthFree Trial14 DaysCategory Focus25% in Customer Service Software -
Jacada is a customer service automation company that builds software designed to future-proof your customer experience with robotic automation and artificial intelligence.With Jacada's one of a kind robot factory, you can automate your customer interactions, conversations and related processes across the entire customer lifecycle to deliver an effo ... read more about Jacada
Entry Level PriceContact vendorFree TrialN/ACategory Focus50% in Customer Service Software