Bot Development Companies
Are you searching for the best bot development companies to easily scale business relations with the customers? Chatbots allows your customer to raise their queries and get an appropriate response in their preferred language. Thereby, with the assistance of bot services, you have the freedom to expand your business to localities speaking multiple languages without compromising your customer service. The bot developers dedicatedly build the top-notch chatbot offering fast, efficient, and effective customer communication. At GoodFirms, we understand the trouble faced by most business owners in finding the best chatbot service. Hence, we have designed the list of the best bot development service providers.
List of Bot Development Companies | Hire Bot Developers
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Your Vision Our Mission
About Us Prabha Technologies is a leading software development company based in Dubai, specializing in innovative solutions tailored to meet the dynamic needs of various industries. Founded by Pradeep Kalagatha, our mission is to empower ... read more about Prabha Technologies Est
$25 - $49/hr10 - 492009Dubai, UAE5% Bot DevelopmentReview Highlight - Prabha Technologies Est has 11 reviews and 5.0 ratingsI'm impressed with their general willingness to work our way.
reviewed by: Van p, Head of Network Implementation Europe Services at Nokia -
Empowering Progress Through Innovation
Zethic Technologies is a leading technology company that excels in delivering innovative solutions to businesses worldwide. With a strong focus on software development, web design, mobile app development, and digital marketing, we empower organizations to ... read more about Zethic Technologies
< $25/hr10 - 492019Bengaluru, India4% Bot DevelopmentReview Highlight - Zethic Technologies has 11 reviews and 5.0 ratingsSoftware Development
reviewed by: Lucas Martin, Chief Executive Officer at Deliveroo -
User Experience Matters*
We are tech partners to various growing Startups as well as to Enterprises. We drive ROI for growing companies in providing cutting edge product development by using latest and fast technologies. We' ve worked with ... read more about Roars Technologies Pvt. Ltd.
< $25/hr10 - 492005Bengaluru, India5% Bot DevelopmentReview Highlight - Roars Technologies Pvt. Ltd. has 11 reviews and 4.8 ratingsExcellent customer satisfaction
reviewed by: Reece Obasuyi -
Building Big for Everyone
Yugasa is an award winning company and provides custom software solutions around AI, Machine Learning and Mobility. We have served 400+ clients across 24 countries.Yugasa caters chatbot services to the clients of different verticals ... read more about Yugasa Software Labs Private Limited
< $25/hr50 - 2492015Gurgaon, India5% Bot DevelopmentReview Highlight - Yugasa Software Labs Private Limited has 11 reviews and 4.6 ratingsYougasa is open, trustworthy, and a pleasure to work with.
reviewed by: Stacy Taylor, Manager at Elite Club Marketing -
Deliver your Thoughts
With over 8+ years of onsite and offshore engagements, FOREBEAR PRODUCTIONS is a leading global consulting and IT services provider Company, delivering innovative and easy-to-use solutions that are supported by unmatched customer service through quality and ROI. Our experienced ... read more about Forebear Productions
< $25/hr10 - 492011Glen Allen, Virginia10% Bot DevelopmentReview Highlight - Forebear Productions has 10 reviews and 5.0 ratingsGreat work
reviewed by: Mathias Blomqvist, VD at Graded AB -
Fluent in Development
Solicy is the place for blockchain and software development, providing all-in-one-place services with innovative and state-of-the-art technologies. We offer a wide range of services that are best suited for your company. 𝐎𝐮𝐫 𝐂𝐨𝐦𝐩𝐫𝐞𝐡𝐞𝐧𝐬𝐢𝐯𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬 ... read more about Solicy
$25 - $49/hr10 - 492021Yerevan, Armenia5% Bot DevelopmentReview Highlight - Solicy has 10 reviews and 4.9 ratingsGreat partners in Software Development
reviewed by: Maria D. -
Your Digital Growth Partner
About Us: Zapperr IT Solutions Ltd is a forward-thinking technology consultancy headquartered in New Zealand with a larger overseas team. Our mission is clear: to empower businesses of all sizes with cutting-edge IT solutions that ... read more about Zapperr
$25 - $49/hr10 - 492017Auckland, New Zealand2% Bot DevelopmentReview Highlight - Zapperr has 10 reviews and 5.0 ratingsMobile App Design & Development for ADP
reviewed by: Michael Derrico, Director at ADP -
Trusted End-to-End Innovative Technology Partner
PurgeSoft is a software development company. We have been providing solutions to clients across the world for over 7 years and boast of our extensive experience on website designing and development projects. For the past ... read more about Purgesoft
$25 - $49/hr10 - 492017Jaipur, India1% Bot DevelopmentReview Highlight - Purgesoft has 10 reviews and 5.0 ratingsDevelop mobile App and App designing UIUX for our Financial firm
reviewed by: Peter W Pritchard, President/Owner/Animas Mountain Mortgage Inc. at Animas Mountain Mortgage Inc. -
Web & Mobile Development
We are company Dunice LLC with more than 8 years of market experience and over 300 successfully completed projects. We help clients to increase the influx of customers and their profits by developing web&mobile applications, websites and ... read more about DUNICE
$25 - $49/hr50 - 2492012Taganrog, Russia10% Bot DevelopmentReview Highlight - DUNICE has 9 reviews and 5.0 ratingsVery reliable company!
reviewed by: Roman Koroboff, Project Manager at Digitalquill -
Offshore Web & Mobile App Development Company
We are an ISO-certified Offshore Outsourcing Software Company. Our expertise is AI/ML, Web, and Mobility solutions, helping startups, SMEs, and Enterprises in 25 countries for their digital transformation goals. WeblineIndia provides a range of software ... read more about WeblineIndia
< $25/hr50 - 2491999Irvine, California10% Bot DevelopmentReview Highlight - WeblineIndia has 9 reviews and 5.0 ratingsEverything we had in our mind was done perfectly by the team
reviewed by: Steve -
Award Winning Software Development Company
Digital Transformation Partners for Startups, Enterprises, SMBs, and Government Agencies Bringing an idea to life in the digital space is a journey filled with tough choices and potential obstacles. At App Maisters Inc., we know ... read more about App Maisters Inc
$50 - $99/hr50 - 2492014Houston, Texas5% Bot DevelopmentReview Highlight - App Maisters Inc has 9 reviews and 5.0 ratingsWe're impressed with their professionalism, execution, and dedication, Mobile App Development for Gas Manufacturing Company
reviewed by: Alexander joseph -
Simplifying Digital Transformation for Businesses
AdaptNXT is a boutique technology solutions organization, simplifying the digital transformation for businesses. We closely engage with our customers, understand the requirements well and simplify the digital adaption for them which directly increases their bottomline. ... read more about AdaptNXT Technology Solutions
$25 - $49/hr10 - 492020Bengaluru, India5% Bot DevelopmentReview Highlight - AdaptNXT Technology Solutions has 9 reviews and 4.9 ratingsHead of Content Marketing
reviewed by: Giselle Schubert -
Tech Partner Where Innovation Meets Excellence
Tech Partner EST is a leading provider of software development and digital marketing solutions. With a team of highly skilled professionals, we specialize in delivering innovative and tailored solutions to help businesses thrive in the ... read more about Tech Partner
< $25/hr50 - 2492019Jeddah, Saudi Arabia3% Bot DevelopmentReview Highlight - Tech Partner has 9 reviews and 5.0 ratingsThey were experts at streamlining our business.
reviewed by: Andre Luongo, Founder at AMC Networks -
Forward Thinking Digital Innovation Partner
Gleecus TechLabs Inc.(ISO 9001:2015 and ISO 20000-1:2018) is a fast growing Forward Thinking Digital Innovation Company that empowers businesses to achieve their Digital Transformation goals. We partner with leading Enterprises, SMES and Startups to realize ... read more about Gleecus TechLabs
< $25/hr50 - 2492016Cheyenne, Wyoming15% Bot DevelopmentReview Highlight - Gleecus TechLabs has 8 reviews and 4.8 ratingsDeveloped the product with a great understanding of our goals
reviewed by: Mohan Thutta, Founder/Managing Partner at PurpleMESH Solutions -
Expert in WordPress, Laravel, Yii, Angular& NodeJS
Codebrik is focusing on both internal and external customer, as we believe Pareto Principal that "20% of your customers represent 80% of your sales". Before entering into service industry, we were involved in product and designed quality products ... read more about Codebrik Solutions LLP
< $25/hr10 - 492019Ahmedabad, India10% Bot DevelopmentReview Highlight - Codebrik Solutions LLP has 8 reviews and 5.0 ratingsTop WordPress Development Company
reviewed by: Dhaval Jadav, PPC Expert at HV InfoTech -
Startups - Web - Apps - Node - SFDC - Wordpress
We like to make things for web & mobile, We are thinkers. We believe that a well-thought product strategy is a thing of admiration — but unlike few agencies, we equally focus on the aesthetics ... read more about Yield Interactive
$25 - $49/hr10 - 492012Delhi, India10% Bot DevelopmentReview Highlight - Yield Interactive has 8 reviews and 5.0 ratingsFinancial E-learning Platform
reviewed by: Anonymous -
BUILDING A BETTER FUTURE THROUGH DIGITAL EVOLUTION
Our company was founded in 2009 in L'viv, Ukraine, as a custom software development provider, specializing in Microsoft tech stack. Now Blackthorn Vision is a dynamically growing global outsourcing partner with deep expertise in a variety ... read more about Blackthorn Vision
$50 - $99/hr50 - 2492008Lviv, Ukraine3% Bot DevelopmentReview Highlight - Blackthorn Vision has 8 reviews and 4.9 ratingsAccessible streaming platform
reviewed by: Nick Temple -
Blockchain Development Company | Oodles Blockchain
Oodles Blockchain has vast experience in designing and developing robust blockchain solutions for businesses across diverse industries. Apart from blockchain app development, experts at Oodles specialize in cutting-edge technology services, including AI, web development, software ... read more about Oodles Blockchain
$25 - $49/hr250 - 9992009Gurgaon, India10% Bot DevelopmentReview Highlight - Oodles Blockchain has 7 reviews and 4.8 ratingsWorking with Oodles Blockchain exceeded our expectations
reviewed by: Richard Hashwell, Senior Software Engineer at SuggestChain -
Smart Technology Provider
Prakash Software Solutions is Microsoft Gold Certified Partner with specialization in Net and SharePoint development - Migration, BI, Branding, Web Parts, and Workflow. We have a team of near to 100 experienced and certified developers ... read more about Prakash Software Solutions Pvt Ltd
$25 - $49/hr50 - 2492000Vadodara, India10% Bot DevelopmentReview Highlight - Prakash Software Solutions Pvt Ltd has 7 reviews and 4.7 ratingsA good partner you can trust
reviewed by: Diego D. -
INNOVATION TO GROW BUSINESS
AOZ Software is a Global AI & Software Solutions Company based in Hochiminh City, Vietnam. We aim to be your top-notch Technical partner in your business transformation journey helping you reduce time and cost for ... read more about AOZ SOFTWARE TECHNOLOGY SOLUTION JSC
< $25/hr50 - 2492018Ho Chi Minh City, Vietnam5% Bot DevelopmentReview Highlight - AOZ SOFTWARE TECHNOLOGY SOLUTION JSC has 7 reviews and 5.0 ratingsExceptional Website Development Experience
reviewed by: Rustam Sharapov -
Web/App Development | Design | Digital Marketing
Global IT APP are web development, mobile app development, web design, digital marketing and agency offering a wide range of services around the world. Incorporated in 2011, The team of engineers and developer at our ... read more about Global IT APP
< $25/hr2 - 92011Jaipur, India15% Bot DevelopmentReview Highlight - Global IT APP has 6 reviews and 5.0 ratingsVery Skilled Web developer
reviewed by: Suvendu Sarkar, Sr.Project Manager at Crazy Animation Studio -
We solve business challenges with IT solutions
Arixess is a software development company with over 13 years of experience in the industry. We offer a range of services, including developing on-site and cloud IT-systems, platform-based and custom-made solutions, revamping and upgrading existing software, and integrating, testing, supporting, and maintaining IT-systems. ... read more about Arixess
$25 - $49/hr10 - 492009Vinnytsya, Ukraine5% Bot DevelopmentReview Highlight - Arixess has 7 reviews and 4.8 ratingsThey are a solid collaborative partner, I highly recommend them
reviewed by: Morris Sneor, VP Sales, Marketing And Strategic Planning at Paradigm Productions -
Digital boost for your business to succeed!
Hello, everyone! Burning Buttons is an IT development company accelerating your digital transformation. We build cutting edge IT solutions integrating into your business strategy to help your company grow. Remote dedicated IT department perfectly matched for your requirements can successfully develop ... read more about Burning Buttons LLC
$25 - $49/hr50 - 2492009Antalya, Turkey10% Bot DevelopmentReview Highlight - Burning Buttons LLC has 6 reviews and 5.0 ratingsBurning Buttons Review
reviewed by: Maxim Pekush, Operations Manager at Williams Martini Racing -
Software consulting and development services
V2STech Solutions offers a spectrum of software implementation services. Our core offering includes services like software integration and product design and development. We specialize in providing solutions for Microservice implementation, Middleware ESB implementation, Event driven application integrations and ... read more about V2STech Solutions Private Limited
< $25/hr50 - 2492013Thane, India10% Bot DevelopmentReview Highlight - V2STech Solutions Private Limited has 6 reviews and 5.0 ratingsExcellent Service
reviewed by: Kerri-Lee Gascoigne -
Automation at its Best
Linea Digitech is a growing App Development, Software Development and Digital Marketing Company having offices in India and Saudi Arabia. We have been continuously working to improve user experience over mobile application by using the ... read more about Linea Digitech
$25 - $49/hr50 - 2492018Delhi, India5% Bot DevelopmentReview Highlight - Linea Digitech has 7 reviews and 4.3 ratingsQuality work was delivered
reviewed by: Sakchita Mishra -
Software with taste.
At Softserve, our focus is on you, our valued client. We understand that your business success is the ultimate goal and we're here to help you achieve it. Our team is dedicated to designing and ... read more about Softserve Digital Development
$25 - $49/hr10 - 492011Johannesburg, South Africa5% Bot DevelopmentReview Highlight - Softserve Digital Development has 6 reviews and 5.0 ratingsPhenomenal!
reviewed by: Khomotso Madiba -
AI Software Development Company
Softblues is a UK-based AI software development company. Established in 2014, Softblues Solutions LTD, headquartered in the UK with offices in London and Nordhalben, Germany, specializes in global AI technology solutions. Our mission is to provide powerful ... read more about Softblues
$25 - $49/hr50 - 2492014London, United Kingdom25% Bot DevelopmentReview Highlight - Softblues has 4 reviews and 5.0 ratingsSapone.com.ua, an eCommerce store for ingredients of handmade cosmetics with a blog, ensuring tech support and SEO optimization service
reviewed by: Tetyana Sobol -
Ideation to Release
Pioneers in FinTech, MediaTech, Digital Media, EdTech & Enterprise Software Products with 11+ years of experience, serving 200+ clients across the globe. Started in 2009 as a boutique IT services agency, primarily focussed towards US & ... read more about WebInfoMart
$25 - $49/hr10 - 492011Gurgaon, India5% Bot DevelopmentReview Highlight - WebInfoMart has 6 reviews and 4.7 ratingsProactive, quality delivery without the cost and time overheads of a typical service organization
reviewed by: Prashanth Susarla, Co-founder & CTO at Unilodgers -
Empowering Digital Transformation through Code
At Goldfish we turn your app & website ideas into reality. Whether you want an iOS app in Swift, an Admin Portal in PHP/Larvel, a cross-platform React Native app or a highly scalable Python/Django ... read more about Goldfish Code, Inc
$50 - $99/hr50 - 2492014NYC, New York2% Bot DevelopmentReview Highlight - Goldfish Code, Inc has 6 reviews and 4.9 ratingsVery solid company who strive for excellence. Technically brilliant and very customer focused. Some areas can use improvement
reviewed by: Steven Moskowitz, PMP, SAFe5, CSM, Chief Operating Officer / Sr. Vice President - Solutions Delivery at IvoryCloud -
Results Delivered
Ally Digital Media was started in 2013 inspired by the vision of Shri. Narendra Modi of Digital India. We are 360-degree and a full-service digital marketing company that specializes in SEO, digital sales, graphic designing, ... read more about Ally Digital Media
$25 - $49/hr10 - 492013Mumbai, India2% Bot DevelopmentReview Highlight - Ally Digital Media has 6 reviews and 4.8 ratingsDigital Marketing & Software Development
reviewed by: Hassan, IT Manager at FlyingColour -
Your Technology Partner for Growth
AIMDek, incorporated in the year 2014, aims at empowering businesses across the globe with high-class infrastructure for information technology solutions. As an organization, we excel in delivering quality, innovative business strategies and resolve complex business ... read more about Aimdek Technologies
$25 - $49/hr50 - 2492014Ahmedabad, India3% Bot DevelopmentReview Highlight - Aimdek Technologies has 6 reviews and 4.7 ratingsAIMDek is a serious company, and we are very satisfied with the work.
reviewed by: Polargentina, CTO at POL Argentina -
Grow Your Business With Swaran Soft
SwaranSoft is a software Development and IT solutions firm with its expert areas in web development, Mobile app development, Digital marketing, and website design services. We always work with a customer centric approach and make ... read more about Swaran Soft
$25 - $49/hr10 - 492002Tallinn, Estonia10% Bot DevelopmentReview Highlight - Swaran Soft has 5 reviews and 5.0 ratingsMobile App development company
reviewed by: Deepika sain, SEO Executive at CrossGraphicIdeas -
Top rated software development company
Akoode Technology stands as a preeminent software development company, with headquarters in Gurgaon, Delhi NCR, India, and a strong presence in the USA. We specialize in pioneering ideas that drive substantial value for businesses, with ... read more about Akoode Technology
$50 - $99/hr10 - 492015Gurgaon, India10% Bot DevelopmentReview Highlight - Akoode Technology has 5 reviews and 5.0 ratingsAI powered app
reviewed by: George H. Watson, Technical Consultant at Webreinvent -
Bitrix24 Integration Company
We are a team of Bitrix 24 developers: More than 12-year experience Signing NDA Convenient connection by GIThub and Skype Creating and customizing Bitrix modules and components Gold Bitrix partner Capable leading several projects simultaneously 20+ ... read more about Avivi
$25 - $49/hr10 - 492011Khmel'nyts'kyy, Ukraine10% Bot DevelopmentReview Highlight - Avivi has 5 reviews and 5.0 ratingsOur experience working with Avivi team
reviewed by: Oleksandr Pobuta, Web Developer at Life Division -
Your IT consultant, anywhere.
Dawntech Inc. helps companies to speed up their software development process by providing them with software development resources. The company also develops software on demand, such as web apps and chatbots for national and international companies.
< $25/hr10 - 492020Rio Grande do Sul, Brazil40% Bot DevelopmentReview Highlight - Dawntech Inc. has 2 reviews and 5.0 ratingsChatbot desenvolvido com muita qualidade e agilidade para uso de nossos clientes
reviewed by: Gi Group Brasil, Recruitment and selection at Gi Group -
Custom development of high load pro backend
Our expertise is custom development of complex backend systems on .NET platform: Distributed services and applications High-load services Transaction processing services IoT services Management, control and monitoring systems Biometric identification systems All services and servers ... read more about ITA Labs
$50 - $99/hr10 - 492004Moscow, Russia5% Bot DevelopmentReview Highlight - ITA Labs has 5 reviews and 5.0 ratingsGuys did a great job, created server framework with 10K tps on single node
reviewed by: Dmitry Makarov, System and Business Analyst at Aladdin R.D. -
Ideas to Profit
At Aspire SoftServ, We Transform Ideas to Profit Established in 2010, Aspire SoftServ is a distinguished software development company with over 13+ years of expertise in the industry. Our global presence includes sales offices in the United ... read more about Aspire SoftServ Private Limited
$25 - $49/hr50 - 2492010Dover, Delaware5% Bot DevelopmentReview Highlight - Aspire SoftServ Private Limited has 5 reviews and 5.0 ratingsAspire SoftServ Private Limited delivered a terrific product on time and on budget, demonstrating tremendous competency and professionalism.
reviewed by: Tom Witmer, Founder at Sage Legion -
Web and Mobile Application Development Company
Aipxperts is a Web and Mobile application development firm that is dedicated to providing best-quality software solutions to our clients and helping them realize their big digital ideas into reality. Our company works across a ... read more about Aipxperts Technolabs Pvt Ltd
$25 - $49/hr10 - 492012Sunrise, Florida5% Bot DevelopmentReview Highlight - Aipxperts Technolabs Pvt Ltd has 5 reviews and 5.0 ratingsMy Preferred IT Development Company for Years
reviewed by: Jerome Tan, Business Development Manager at at Digital Zoopedia Sdn Bhd -
Exceeding expectations of our clients
Exceed Team provides Web & Mobile development services with strong expertise in custom CRM development services for startups and SMBs. Our developers provide solutions to streamline your interactions with customers, automate pipelines, cut expenses, and ... read more about Exceed Team
$25 - $49/hr50 - 2492013Taganrog, Russia5% Bot DevelopmentReview Highlight - Exceed Team has 5 reviews and 5.0 ratingsWorked with front-end projects
reviewed by: Ricardo Matos, Head of Tech at AlfaConvert -
[Mobile, Web, BigData, Ruby, Python Expert]
Space-O is one stop solution for all your mobile app development, software development, Internet of things (IOT), AR & VR app development needs. From concept to development to marketing to ongoing maintenance, Space-O delivers. We are ... read more about Space-O Technologies
$25 - $49/hr50 - 2492010Ahmedabad, India5% Bot DevelopmentReview Highlight - Space-O Technologies has 5 reviews and 4.9 ratingsGood value for the cost
reviewed by: Tom Sieron, Co-Founder at punktum -
Bringing Your idea to reality
Aeliusventures is led by like-minded people with a ‘Customer Centric’ approach and working in-line towards its Goals & Visions. Aeliusventures 10 years career comes with a blend of Hard work, technology adaption, Trust & support ... read more about Aelius Venture
$25 - $49/hr10 - 492014Fort Worth, Texas5% Bot DevelopmentReview Highlight - Aelius Venture has 5 reviews and 4.9 ratingsVery professional and accurate
reviewed by: Valerio Paoletti, Chief Technology Officer at at Contents.com -
You Think We Create
Stellen Infotech is a global software development and technology services company serving the industry for over 12 years. We are the leading provider of professional and innovative solutions in web development, mobile app development, digital ... read more about Stellen Infotech
$25 - $49/hr50 - 2492011Mohali, India2% Bot DevelopmentReview Highlight - Stellen Infotech has 5 reviews and 5.0 ratingsGreat communication and able to solve complex issues in a timely manner
reviewed by: Eunice Adebiyi -
BMC Helix Service & Operations Management
Test 18
$50 - $99/hr250 - 9992020Houston, Texas5% Bot DevelopmentReview Highlight - BMC Software Company has 5 reviews and 4.7 ratingsGreat company to use for Nearshore development.
reviewed by: Vincent Porter, Marketing Specialist at Freelance Marketing -
Ushering in Innovation
Idea Usher is a pioneer in developing mobile apps and web development along with IT and digital marketing services. We have beeen working with Startup's, individuals, enterprises and franchise since a decade & are into ... read more about Idea Usher
< $25/hr10 - 492014Chandigarh, India10% Bot DevelopmentReview Highlight - Idea Usher has 4 reviews and 5.0 ratingsExcellent App for Radical Body Transformations
reviewed by: Anthony Lolli -
The innovator's engineering team
ETEAM is a seasoned digital product agency specializing in transformative growth for different types of businesses, from VC-backed startups to the largest company in the world, for the last decade. We're best known for translating ... read more about ETEAM
$50 - $99/hr50 - 2492016Irvine, California10% Bot DevelopmentReview Highlight - ETEAM has 4 reviews and 5.0 ratingsA terrific experience with a contracted engineering team
reviewed by: Corbin Fraser, Group Product Manager at at Bitcoin.com -
Fueling Digital Products with Innovation
Welcome to Origami Studios! Origami Studios gets its fame for developing mobile applications aimed at the 5-star rating and ultimate user experience with the latest technology embedded. We believe in writing success stories for our ... read more about Origami Studios
$25 - $49/hr50 - 2492013New Jersey, New Jersey10% Bot DevelopmentReview Highlight - Origami Studios has 4 reviews and 5.0 ratingsMobile App Development for Transportation Industry
reviewed by: James Eberhard, Founder & CEO at Fluid Truck -
software and digital marketing
Portalnet is a Software Development & A Digital Marketing Agency that serves a diverse client base. We help our clients identify, plan for, and capitalize on digital opportunity wherever it is found. Portalnet goal is ... read more about Portalnet
$25 - $49/hr50 - 2492017Toronto, Canada10% Bot DevelopmentReview Highlight - Portalnet has 4 reviews and 5.0 ratingsTheir guidance throughout the process was invaluable, leading to positive changes.
reviewed by: Joseph Dolle, Director of Web Services at GTT -
Team Extension | Your leading workforce partner
We are a nearshoring and offshoring technology company based in Bucharest. Our company was founded by a Swiss entrepreneur with more than 10 years of experience in the tech area. Opened in Romania in 2016, ... read more about Team Extension SA
$25 - $49/hr50 - 2492008Bucharest, Romania20% Bot DevelopmentReview Highlight - Team Extension SA has 3 reviews and 5.0 ratingsTeam Extension brought outstanding client and user centric results with urgency.
reviewed by: Sofya Gething, Product Manager at at Sony Music Entertainment -
ActiveSpan
Activespan operates at the dynamic intersection of two boundaries. We firmly believe that we can serve as the catalyst and facilitator for your product development journey, effectively bridging the gap between the starting point and ... read more about ActiveSpan
< $25/hr2 - 9Yerevan, Armenia20% Bot DevelopmentReview Highlight - ActiveSpan has 3 reviews and 5.0 ratingsReliable and already going the extra mile
reviewed by: Gevorg Babayan, CEO at LIKELOCAL LLC -
wrapping ideas innovetively
Innowrap Technologies is an ISO, DAC and IAF certified global Information Technology and Consulting Services company. We have our service presence in India, US, UK and UAE and are recognized globally for our indomitable quality ... read more about Innowrap Technologies
$25 - $49/hr10 - 492015Mumbai, India10% Bot DevelopmentReview Highlight - Innowrap Technologies has 4 reviews and 4.9 ratingsReview of Innowrap Technologies
reviewed by: AMIT MULANI, Director at Snehanjali -
Recreate Restore Revive
At Recro we combine Design Thinking, Lean and Agile to help you achieve market-leading performance. We develop Mobility Solutions for various applications at various platforms, we help you adapt to change – and generate business value ... read more about Recrosoft Technologies Pvt. Ltd
< $25/hr10 - 492012Bengaluru, India5% Bot DevelopmentReview Highlight - Recrosoft Technologies Pvt. Ltd has 5 reviews and 4.2 ratingsUp for challenges and are proactive.
reviewed by: Anonymous -
Custom web and mobile apps development
KeyUA limited aimed to provide clients with full life-cycle software development starting with project concept to a live application with first users. We combine business domain knowledge with technology competence and proven methodologies to deliver ... read more about KeyUA Ltd
$25 - $49/hr50 - 2492008Dnipropetrovsk, Ukraine25% Bot DevelopmentReview Highlight - KeyUA Ltd has 3 reviews and 4.4 ratingsExceptional development skills & proactive.
reviewed by: Anonymous
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Get a Personalized ShortlistWhat is a Bot?
A bot is a software that is equipped with Artificial Intelligence (AI) technology, which simulates a natural language dialogue (or chat) with customers as well as perform transactions on their behalf. These activities are performed via various online channels like messaging apps, websites, mobile apps, etc. The system is designed in a manner that answers the query in a fashion as a human does. A bot, when presented with a question, goes through a series of complex algorithms in order to process the input, comprehend the user's query, and resolve the problem with the most suitable answer.
What is Bot Development?
Bot development deals with crafting applications that establish a flawless communication with visitors without requiring any external assistance from a human being.
The bot's responses can be either a generic/predefined text or a detailed explanation based on the information provided by the customer or extensive data stored in the database. Some of the most popular applications of bots are virtual assistants like Google Assistant, Windows Cortana, Apple Siri, etc. Moreover, several organizations are investing in the top bot development companies to install bots within their websites, apps, and instant messaging platforms.
What Are the Different Types of Bots?
To better grasp how the bot operates, it is crucial to understand the different types of bots:
1. Chatbots:
Chatbots are conversational bots. Depending on their type, they can either have a predefined conversational flow or possess the ability to detect the intent of the user and reply accordingly. The best chatbot development companies design bots to handle various functions such as sales funnel management, eCommerce, order processing, etc. The chatbot service providers can also be used to gather useful data of the user to help understand the customer’s preferences and behavior. There are three types of chatbots:
- Scripted Bots
- NLP Chatbots
- Social Messaging Chatbots
2. Crawlers:
These bots operate in the background continuously, primarily retrieving data from different APIs or websites, and comply with directives provided to them. For instance, search engine spiders are crawlers, extracting URLs from documents. These URLs are subsequently forwarded on to the indexing infrastructure to access content, which is then parsed, and embedded in a searchable index. Googlebot and Bingbot are the two most famous examples of spiders on search engines.
3. Informational Bots:
Informational bots primarily focus on collating information from various sites and provide beneficial pieces of data. These bots are helpful in delivering push notifications and keeping subscribers updated on diverse articles, news, events, etc. Some bots broadcast information as accessible. It can also be remodeled as an FAQ bot, providing users the answers to specific queries.
4. Transactional Bots:
These bots are capable of communicating with external systems to achieve a specific transaction, transferring data from one platform to another. It enables users to perform transactions within the chat window, saving them the hassle of going through the entire purchasing process. An apt example of this solution is Dominos’ transactional bot, which allows customers to order their preferred pizza via emoji.
5. Entertainment Bot:
Entertainment bots include video game bots, art bots, etc. These bots are mainly used for amusement purposes or to build user engagement. For instance, video game bots can function as a human and be used to play multiplayer games. These bots may offer multiple gaming options, music, and art activities, etc. For example, Facebook Messenger has multiple bots offering different games.
What Are the Benefits of Using Bot Development Services?
Bot development offers several benefits such as instant replies to customers’ queries, standardized responses, etc.
1. Improved Customer Service:
Bots can help businesses in delivering extensive assistance to their customers. Whether they require aid in comprehending the products or services, or any other queries, bots can resolve them quickly without keeping them on hold. These applications are 24*7 online, allowing users to reach out without any time constraint. This plays a crucial role in enhancing customer satisfaction. The bot development service providers further create software that will handle repetitive queries that otherwise would have taken excessive time from the staff's productive routine.
2. Cost-Effective:
Hiring bot service providers enable the integration of fully functional bot efficiently, at a much cheaper rate than assigning dedicated staff for each task. Bots can manage multiple customers at once due to its automated nature. This allows the organization to not only save on employee expenses, but you will also prevent the issues created by human errors. It is easy to implement and can be considered as a one-time investment capable of finishing assigned tasks with greater speed and more efficiency.
3. Monitor Data and Gain Insights:
Bot companies develop bot applications capable of collecting data provided by the customers including their contact details, preferences, grievances, etc. They can also be used for tracking user data to analyze their purchasing habits and behaviors. Businesses can set up quick questionnaires and surveys to identify why the consumer prefers a specific item or what is the reason for abandoning the cart, etc.
Which Industries Employ Bot Technology?
Some of the most common usage of bot development technology within different industries are as follows:
1. eCommerce:
eCommerce companies majorly depend on their websites for trading purposes. The retailers need to handle product description and availability, answer questions concerning the shipping process, payment option, etc. The bot development companies create an efficient bot system capable of assisting the staff in streamlining these tasks in many ways. A bot solution can either reduce or eliminate the need for customer service phone lines entirely. The bot can also answer the queries with a pre-designed questionnaire or maintain a conversational chat. Moreover, the bots can also aid in identifying the main issue and redirecting the client to the right department, thereby saving the employees from the hassle, save time, shorten the sales cycle, boost conversion and product performance.
2. Healthcare:
Incorporating bots within the health industry can aid in building cooperation amongst the patients and the healthcare workers. The bots can preemptively collect information related to the medical history and any severe health conditions from the ailing persons. Bot development services can streamline various hospital functions such as admissions, discharge, transfer requests, etc. The medical facilities can develop software that enables patients to list their symptoms and either provide a preliminary diagnosis or schedule an appointment with the right physician. The applications are programmed to automatically update patients' records and send appointment and prescription refill reminders. It can save a substantial amount of time for the hospital staff and doctors, reducing their burden.
3. Real Estate:
The real estate industry includes several different parties in a transaction, such as a seller, the buyer, and the mediator or estate agency. When selling a property, agencies and real estate agents may need to deal with several queries from both the prospective customers, who would demand information about the development and the seller focusing on the number of leads and prospects. Having a bot enables the real estate company to stay always in contact with the buyer, keeping them up-to-date about the newest properties in the market. Moreover, bot development services present the clients with an opportunity to personalize their search by answering surveys or questionnaires listing their preferences.
4. Hospitality:
These sectors are focused on delivering first-rate customer services. Hence, incorporating a bot solution enables the hospice industry to provide exceptional services to each customer. The bot companies help conceive bots to expedite the countless procedures to improve their customers' encounter before and throughout a trip or vacation. The hotel can resolve prospects' queries regarding booking information, accommodation vacancy, check in - check out timings, and other crucial details concerning their holiday. Additionally, this allows the clientele to accomplish multiple tasks without human assistance, such as scheduling of meeting rooms, booking cabs, and auto ordering food off the hotel menu based on voice and text commands.
5. Banking:
By introducing bots within the finance and banking sector, the customers can receive a 24*7 support system. They are designed to assist with customer KYC, resolving queries, and providing information regarding the latest products and services. These are further apt to reduce the customer waiting time, thus boosting the customer experience. The AI bot can additionally act as the users' 'personal finance assistance,' alerting on investments, and fund allocations. Moreover, patrons can avoid physically visiting the bank by resolving any problems concerning their account and transaction through the bots' assistance. Bot service providers deliver a well-planned bot solution that will also act as a guard against identity theft, other fraudulent activities.
What Is the Difference Between Off-The-Shelf Bot and Custom Bot Solution?
An off-the-shelf bot is generally built on a bot platform using pre-existing templates, tools, dialogue flow builders, etc. Bot development companies deliver ready to use bots to interact without any human interaction with the customers across multiple channels (website or mobile app). However, incorporating customizable or contextual communication skills within these applications can be challenging. A plug-and-play, live chat software is ideal when dealing with scripted interaction, resolving straightforward queries, gathering data, or redirecting clients to another department/location.
Contrarily, the best bot developers design customized bot from scratch to understand customer intent, allowing the bot to form two-way communication and respond to the customer's complex queries. The custom applications are powered using Artificial Intelligence, Machine Learning, or Natural Language Processing (NLP) technologies. Hence, they are capable of learning and evolving to tackle complicated dialogues and interactions. It is ideally used when dealing with clients requiring context-sensitive conversation.
What Are Some of the Crucial Challenges in Bot Development?
While dealing with bot development, businesses need to focus on overcoming hurdles related to the incorporation of the bot solution.
1. Bot Security:
Bot solutions may face potential vulnerabilities and threats ranging from data tampering, data theft, identity fraud, and other such complexities.
Some of the best practices to ensure adequate bot security.
- Use the https protocol and Web Application Firewall to protect data.
- Set up two-factor authentication to assure the identity of the user.
- Apply authentication timeouts to confirm that the user is still active.
- Establish Beta-testing to warrant bot security.
- Prevent the bot from answering to questions detailing business-critical information.
2. Plugin Integration:
Bot solutions need to undergo integration with other existing or newly introduced sales and marketing platforms. The bot can merge with external messaging channels such as Facebook, WhatsApp, etc. as well as websites and mobile apps. However, the entire integration process could be hectic and result in complications if not properly executed.
Focus on building a bot that is flexible and offers scalability to better comply with other solutions. Test the bot to ensure plugin features such as search, payment, RSS feeds, subscription, etc. works successfully.
3. Bot Testing:
The bot solution must be tested after the deployment and prior to its implementation. This ensures that the bot is capable of handling the proper client queries and matches your business requirements. Moreover, natural language processing (NLP) is continuously expanding, requiring bots to be frequently updated. Bot applications further interact with other plugins, hence should be tested based on these criteria.
The four vital testing domains are:
- Conversation Design Testing
- Entities Testing
- Fulfillment Testing
- User Acceptance Testing (UAT)
GoodFirms Research Process:
Having an efficient bot development service stimulates a real interaction between the bot and clients. GoodFirms pioneering research method enables service seekers to distinguish suitable companies that can satisfy their business requirements.
GoodFirms assesses the most reliable bot development companies based on three principal evaluation criteria, viz. Quality, Reliability, and Ability. The above-mentioned list of bot development agencies allows service seekers to contemplate and identify the ideal associate for their business. The expert researchers at GoodFirms have examined the extent of the solutions offered by the top bot development companies and only then devised the list. We have conducted a thorough review of each participating agency, focusing on their portfolio, market discernment, years of experience in the domain, along with the scalability of the solutions provided.
Another vital criterion considered by our team is the invaluable reviews and testimonials offered by verified clients. This feedback enables prospects in determining the strength and weaknesses of the bot development service provider and assess their past project to gain better insight within their business operations.
GoodFirms is pleased to welcome upcoming as well as top bot developers to expand our list. Hence, we would like to encourage bot development service providers to participate and get listed in our Research segment by providing evidence of their work.