Best Customer Engagement Software

List of the Best Customer Engagement Software with Reviews

• Zendesk Support

  4.5 16 Reviews Verified

  Zendesk is a powerful and flexible customer service software and engagement platform that scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk ... read more about Zendesk Support

  Zendesk Support Reviews

  Zendesk's intuitive design makes it easy for our team to navigate reviewed by: Joosep Seitam, Co-founder and Chief Content Strategist at Adsellr

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  5% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Live Chat
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training

  Reviews

  What User‘s Say

  The platform offers a high degree of personalization in managing workflows

  Diana Stepanova, Operations Director at Monitask

  Cloud-based customer service platform with an intuitive and user-friendly interface

  Jessica Carrel, Co-founder at Any Software Tools

  Zendesk helps us to manage customer support inquiries easily

  Matt Bailey, Founder and Lead Instructor at SiteLogicMarketing

  Review Summary

  Our company, Monitask, has been utilizing Zendesk Support as our primary ticketing software for close to two years now. We handle various inquiries and provide technical support to our customers using this software daily.

  ...Read full review

  

  Diana Stepanova, Operations Director at Monitask

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Visit website

• Lessonly

  5.0 6 Reviews Verified

  Quickly and confidently connect with customers-to-be Spark sales-ready conversations Easily develop real-life connections with buyers across social media, SMS, and email, driving 65% more revenue for new reps. Stand out from the ... read more about Lessonly

  Lessonly Reviews

  User Friendly Internal Knowledge Base reviewed by: Talika Sarin

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  10% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • Financial-services
  • Hospital-health-care
  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Reviews

  What User‘s Say

  A must have tool as an SME or Trainer

  Zea Andrews

  Lessonly is very helpful especially for work at home setup.

  Latika Dutt

  Lessonly was the perfect fit for our scale-up!

  Richard Avenius

  Review Summary

  Lessonly has been a lifesaver for me when it comes to creating polished updates and questions. Its user-friendly interface makes the whole process a breeze. What I love most is the ability to seamlessly add questions at the end of updates—it's a game-changer for identifying opportunities and outliers. With Lessonly by Seismic streamlining the process of creating updates and reports, I now have more time to focus on other tasks. This boost in productivity has been invaluable, allowing me to accomplish more in less time and ultimately enhancing my overall workflow. ...Read full review

  

  Zea Andrews

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Microsoft 365
  • Google Analytics
  • Salesforce CRM

  Visit website

• Genesys

  4.5 4 Reviews Verified

  Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across ... read more about Genesys

  Genesys Reviews

  Solid products with good support, and the clout behind them to keep developing. reviewed by: Kristopher Kauth

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Per Feature

  10% in Customer Engagement Software

  Features

  • Communication Management
  • Feedback Management
  • Gamification
  • Live Chat
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • Accounting
  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar
  • On-Site Training

  Reviews

  What User‘s Say

  Genesys is a suite of cloud- services that enable companies to deliver a personalized experience that makes life easier.

  Anthony Horton

  Great Call Center phone systems

  Richard Oberle

  Genesys Cloud - all the technology and know-how under one roof!

  Robert Wakefield-Carl

  Review Summary

  Nice and very helpful solution. This suite has made my life at work so much easier. Super-fast to submit a ticket, I can input plenty of information, plus I can see all updates. customized domain, knowledge base, and self-service portal. Overall, it is a cool tool that makes it easier to track your work. ...Read full review

  

  Anthony Horton

  Packages

  Pricing Type

  • Per Feature

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page Download Pricing Document

  Visit website

• ContactPigeon

  5.0 2 Reviews

  ContactPigeon is the all-in-one marketing automation solution for eCommerce. We turn one size fits all marketing communication to perfectly timed and personalized messages for each of your customers.

  ContactPigeon Reviews

  We can make any automation we want and measure its impact reviewed by: Apostolis Lianos, Growth Marketer at ONmarketing.io

  Entry Level Price

  $165.00 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  50% in Customer Engagement Software

  Features

  • Communication Management
  • Content Creation
  • Feedback Management
  • Response Template
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Blogs
  • On-Site Training

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $165.00 Per Month

  Visit website

• Salesforce Service Cloud

  4.6 2 Reviews

  Salesforce Service Cloud is a unique help desk software because it is part of a comprehensive customer relationship management (CRM) platform. This makes it easy for businesses to manage their customer interactions ... read more about Salesforce Service Cloud

  Salesforce Service Cloud Reviews

  Salesforce Service Cloud is a unified platform to automate service processes, for making your customer journey more efficient. reviewed by: Margot Pierce

  Entry Level Price

  $25 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  25% in Customer Engagement Software

  Features

  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • Computer-software
  • Financial-services
  • Hospital-health-care
  • Information-technology-services
  • Internet
  • Management-consulting

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • On-Site Training

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $25 Per Month

  Visit website

• Qualtrics

  4.5 2 Reviews

  Real-time customer insights that lead to action across the entire organization. Deliver breakthrough customer experiences with the most powerful, agile Experience Management Platform™. Qualtrics Experience Management (XM) is the only software platform ... read more about Qualtrics

  Qualtrics Reviews

  Overall, great software reviewed by: Jeanette Høj Jensen

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  15% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Industries

  • Computer-software
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Phone
  • Weekdays

  Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Gainsight CS

  4.5 2 Reviews

  Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

  Gainsight CS Reviews

  Versatile tool with a good customer support reviewed by: Tal Admon

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Churn Management
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Falcon.io

  5.0 1 Review

  Falcon.io provides a unified SaaS platform for social media listening, advertising, engaging, publishing and analytics. We enable our clients to explore the full potential of digital marketing by managing multiple customer touchpoints ... read more about Falcon.io

  Falcon.io Review

  Really helpful for a startup reviewed by: Ujwal Surampalli, Founder at InterviewBuddy

  Entry Level Price

  $108 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  25% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Content Creation
  • Gamification
  • Reporting/Analytics

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Chat
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Quote Based

  Vendor pricing page Try Software Demo

  Available Packages

  Standard

  $108 Per Month

  Visit website

• SpiceCRM

  5.0 1 Review

  Speed matters and is the base to make users love and use a system. All we do focuses on building fast and reliable applications that deliver an out-standing and intuitive user experience. ... read more about SpiceCRM

  SpiceCRM Review

  The Best Open Source CRM reviewed by: Christian Knoll, CEO at twentyreasons business solutions GmbH

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

  Knowledge Base

  • Help Guides
  • Video Guides
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• LearnUpon

  5.0 1 Review

  LearnUpon's LMS helps businesses to train their employees, partners, and customers. Our platform is built to deliver high-quality corporate learning experiences in a scalable way. Businesses can manage, track, and achieve their ... read more about LearnUpon

  LearnUpon Review

  LearnUpon is an enterprise learning and development management system that helps companies to train employees, partners, and customers. reviewed by: Matthew Rowse

  Entry Level Price

  $699 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  30% in Customer Engagement Software

  Features

  • Community Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • E-learning

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $699 Per Month

  Visit website

• Influitive

  5.0 1 Review

  Influitive works with forward-thinking marketers and digital businesses who want a better way to engage customers and mobilize advocates to increase referrals, references, reviews, case studies, and more. Our easy-to-use platform combines ... read more about Influitive

  Influitive Review

  Influitive, your customer's experience is important reviewed by: Ernesto Marengo Palomino

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Churn Management
  • Community Management
  • Feedback Management
  • Gamification
  • Response Template
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Quiq

  5.0 1 Review

  Every month, billions of people use Facebook to connect with their friends and favorite brands. Facebook messenger for business allows brands to have more meaningful conversations with their customers. Quiq combines the ... read more about Quiq

  Quiq Review

  Quiq is a leading customer service messaging platform designed to connect consumers with enterprises. reviewed by: Gary Hunt

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Engagement Software

  Features

  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services

  Key Details

  Industries

  • Financial-services
  • Hospitality
  • Leisure-travel
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Froged

  5.0 1 Review

  Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service

  Froged Review

  Froged is an impressive behavioral messaging and product success platform that helps companies to evolve their entire customer lifecycle. reviewed by: Laurel Kirk

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  20% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics
  • Self Services

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• BombBomb

  5.0 1 Review

  Quickly and easily add a video to any message with the Chrome extension and mobile app. We know that you are better in person. Yet, most business communication happens through faceless, text-only ... read more about BombBomb

  BombBomb Review

  love using BombBomb reviewed by: Bailey Hahn, SEM Strategist at Summit Digital Marketing

  Entry Level Price

  $29.99 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  33% in Customer Engagement Software

  Features

  • Communication Management
  • Content Creation
  • Feedback Management
  • Response Template
  • Reporting/Analytics
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $29.99 Per Month

  Visit website

• iCallify

  5.0 1 Review

  Below is the ORM-optimized Customer Engagement sub-category content for iCallify. 🔹 Short Description (Under 250 Characters) iCallify Customer Engagement solution enables businesses to interact with customers across voice and WhatsApp using intelligent ... read more about iCallify

  iCallify Review

  iCallify.. The simplest powerful Omni Contact Center reviewed by: Akinbiyi Oluwole David, Managing Director at Revodums Technology Ltd

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Per User

  10% in Customer Engagement Software

  Features

  • Communication Management
  • Feedback Management
  • Reporting/Analytics
  • Self Services

  Key Details

  Industries

  • Airlines-aviation
  • Banking
  • Broadcast-media
  • Computer-network-security
  • Health-wellness-fitness
  • Hospitality

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • News
  • Ebook
  • Business Events
  • Brochure
  • Awards

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Zoho Analytics
  • Salesforce CRM
  • WhatsApp
  • Odoo

  Visit website

• CXInfinity

  5.0 1 Review

  CxInfinity is a contact center solution provider for omnichannel engagement. We intend to create software that equips businesses to engage with their customers in real-time, when and where it matters the most. ... read more about CXInfinity

  CXInfinity Review

  Reliable & Best Tool reviewed by: Connie Stevens

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Thought Industries

  5.0 1 Review

  Deliver quality and engaging learning experiences to your target audience with Thought Industries, the world's leading B2B customer education and extended enterprise learning platform designed for for-profit training organizations, software companies, consulting ... read more about Thought Industries

  Thought Industries Review

  It provides a cloud-based customer training platform which meets the needs of businesses reviewed by: Tiffany Payne, Head of content at PharmacyOnline

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Tribe

  4.5 1 Review

  Increase user engagement, drive retention, and boost member lifetime value. Create a stand-alone social network or integrate into your product/site. Enable your users to connect and discuss under your brand. Users can ... read more about Tribe

  Tribe Review

  A great platform to engage plentiful users and partners and make them stay reviewed by: Werner Jorgensen , Marketing & Sales expert at Tooleto

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Feedback Management
  • Gamification
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Disciple

  4.0 1 Review

  Disciple is where communities thrive. The platform helps people build independent, valuable and trusted communities in a safe space that they own and control. Disciple offers the best features of social platforms ... read more about Disciple

  Disciple Review

  Disciple functions and appears exactly like any other social networking program reviewed by: Jamie Irwin, Digital Marketing Expert at TutorCruncher

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Visit website

• Airship

  4.0 1 Review

  Airship (formerly Urban Airship) is the #1 customer engagement platform for enterprise brands. Right from the start, show your customers how valuable they are by sending hyper-relevant messages, creating more opportunities to ... read more about Airship

  Airship Review

  Suitable for all types of businesses in generating leads from various platforms. reviewed by: Anthony Martin, CEO & Founder at Choice Mutual

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Response Template
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• SurveyMonkey

  1.0 1 Review

  SurveyMonkey is the world’s leading survey platform enabling curious individuals and companies – including 98% of the Fortune 500 – to have conversations at scale with the people who matter most. Ask ... read more about SurveyMonkey

  SurveyMonkey Review

  Great Product With Appalling Policies reviewed by: Chuck Flacks

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  20% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • Yes

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• Pipefy

  Improve team efficiency with Pipefy's workflow automation software. The tool makes it easy to integrate, automate, and boost your operational efficiency in departments like HR, Finance, Marketing, and CS, among others. Pipefy's ... read more about Pipefy

  Entry Level Price

  $18 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  20% in Customer Engagement Software

  Features

  • Communication Management
  • Feedback Management
  • Reporting/Analytics
  • Self Services

  Key Details

  Industries

  • Education-management
  • Higher-education
  • Human-resources
  • Nonprofit-organization-management

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Blog
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page

  Available Packages

  Standard

  $18 Per Month

  Visit website

• SoGoSurvey

  SoGoSurvey makes it easy to conduct online surveys, analyze survey data in an efficient way. We are different from the traditional survey industry as we provide extremely powerful ways to collect and ... read more about SoGoSurvey

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  33% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• IXACT Contact

  IXACT Contact® is an easy-to-use web-based real estate CRM and marketing solution. IXACT Contact includes robust real estate contact management, powerful email marketing, and mobile friendly agent websites. IXACT Contact helps real ... read more about IXACT Contact

  Entry Level Price

  $39.00 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  50% in Customer Engagement Software

  Features

  • Content Creation
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Android
  • Windows

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $39.00 Per Month

  Visit website

• Vivantio

  Vivantio is for all service teams looking to scale beyond simple ticketing, our highly configurable solutions deliver enterprise service management, without breaking the bank. Great service reaches well beyond your organization’s help ... read more about Vivantio

  Entry Level Price

  $42 Per Month

  Free Trial

  N/A

  Pricing Type

  Per User

  25% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Self Services

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Available Packages

  Basic

  $42 Per Month

  Visit website

• Kustomer

  Kustomer is the customer service CRM platform helping contact centers and businesses reimagine service and support in today’s customer-first world. Kustomer enables personalized, efficient and effortless customer and agent experiences by delivering ... read more about Kustomer

  Entry Level Price

  $89 Per Month

  Free Trial

  N/A

  Pricing Type

  Per User

  25% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Live Chat
  • Reporting/Analytics

  Key Details

  Industries

  • Banking
  • Consumer-services
  • Financial-services
  • Nonprofit-organization-management
  • Retail

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page Try Software Demo

  Available Packages

  Standard

  $89 Per Month

  Visit website

• 3C Logic

  3CLogic is a leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on Amazon Web Services (AWS), the pure or hybrid cloud solution provides advanced and scalable ... read more about 3C Logic

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Engagement Software

  Features

  • Communication Management
  • Feedback Management
  • Reporting/Analytics

  Key Details

  Industries

  • Marketing-advertising
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Android
  • Windows

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Visit website

• Emarsys

  Emarsys is the largest independent marketing platform company in the world. Our software enables truly personalized, one-to-one interactions between marketers and customers across all channels — building loyalty, enriching the customer journey, ... read more about Emarsys

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Engagement Software

  Features

  • Communication Management
  • Reporting/Analytics

  Key Details

  Industries

  • Information-technology-services
  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Maropost

  Maropost is a fully unified customer engagement platform, designed to provide a single solution for all areas of business—across marketing, commerce, service, clienteling, referral, and more. Connecting brands with their customers, Maropost ... read more about Maropost

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Reporting/Analytics
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Mongrov

  Mongrov is a platform that has engagement at the core and uses Artificial Intelligence to personalize the user experience. Seamless engagement includes collaboration, work, voice, video & geo-location to connect the user ... read more about Mongrov

  Entry Level Price

  $3.99 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  50% in Customer Engagement Software

  Features

  • Communication Management
  • Community Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Knowledge Base

  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $3.99 Per Month

  Visit website

• Acobot

  Building artificial intelligent chatbots for the everyday online retailer. Acobot is one of the leading artificial intelligence chatbot providers for e-commerce and online retailers. Powered by advanced machine learning technology, Acobot learns ... read more about Acobot

  Entry Level Price

  Contact vendor

  Free Trial

  15 Days

  Pricing Type

  Contact Vendor

  33% in Customer Engagement Software

  Features

  • Feedback Management
  • Response Template
  • Self Services

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • Yes

  Free Trial

  • 15 Days Trial

  Payment Frequency

  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• Annex Cloud

  Since 2010, Annex Cloud has provided hundreds of leading brands and retailers, including Hewlett-Packard, Bed Bath & Beyond, G.H. Bass, Olympus and VF Corp., with the ability to engage tens of millions ... read more about Annex Cloud

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Reporting/Analytics
  • Self Services

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Loyalty Prime

  We are Loyalty Prime, since 2014, our team of experts has been driving the growth of our award-winning loyalty platform, Prime Cloud, serving clients worldwide, to run the leading Loyalty Programs in ... read more about Loyalty Prime

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Gamification
  • Reporting/Analytics

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• ReferralCandy

  Grow your sales through word-of-mouth marketing! Reward your customers for referrals and watch the sales and shares roll in. ReferralCandy connects instantly with popular e-commerce platforms (Shopify, WooCommerce, BigCommerce, Magento) or choose ... read more about ReferralCandy

  Entry Level Price

  $39 Per Month

  Free Trial

  30 Days

  Pricing Type

  Flat Rate

  33% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Content Creation
  • Feedback Management
  • Gamification
  • Reporting/Analytics
  • Self Services
  • Video Support

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Windows
  • Mac

  Support

  • Email
  • Chat
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Webinar

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $39 Per Month

  Integration

  Integrated With

  • Shopify
  • Klaviyo
  • Intuit Mailchimp
  • Bold Subscription

  Visit website

• Mixpanel

  At Mixpanel, our mission is to increase the rate of innovation. Through our powerful web analytics platform, companies can analyze how and why their users engage, convert, and retain across their website ... read more about Mixpanel

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  50% in Customer Engagement Software

  Features

  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Management
  • Reporting/Analytics
  • Video Support

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac

  Knowledge Base

  • Help Guides
  • Video Guides
  • Webinars
  • Whitepapers

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Quote Based
  • Free

  Vendor pricing page

  Visit website