Customer Success Software

Listed Top Customer Success Platforms | Best Customer Success Tools

• LiveAgent

  5.0 20 Reviews Verified

  LiveAgent is a comprehensive help desk and live chat software that streamlines all your customer interactions into an integrated, hybrid ticketing system where everything is easily accessible and manageable. LiveAgent harnesses the ... read more about LiveAgent

  LiveAgent Reviews

  LiveAgent is very reliable, and I never had any bad experience with them, especially when it comes to customer service. reviewed by: Jeroen van Gils, Founder & CEO at LiFi.co

  Entry Level Price

  $15 Per Month

  Free Trial

  30 Days

  Pricing Type

  Per User

  2% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Reporting & Analytics
  • Task Management
  • AI Features

  Key Details

  Industries

  • Accounting
  • Airlines-aviation
  • Apparel-fashion
  • Automotive
  • Banking
  • Business-supplies-equipment
  • Civic-social-organization
  • Commercial-real-estate
  • Computer-software
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • Entertainment
  • Events-services
  • Facilities-services
  • Financial-services
  • Food-beverages
  • Fundraising
  • Government-administration
  • Health-wellness-fitness
  • Hospital-health-care
  • Hospitality
  • Human-resources
  • Information-technology-services
  • Insurance
  • Leisure-travel
  • Logistics-supply-chain
  • Luxury-goods-jewelry
  • Marketing-advertising
  • Media-production
  • Nonprofit-organization-management
  • Package-freight-delivery
  • Political-organization
  • Real-estate
  • Retail
  • Staffing-recruiting
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • On-Site Training

  Reviews

  What User‘s Say

  Good service

  Ahmad Falah, CEO at Pros Onsite Locksmith

  A great all-in-one platform

  Magdalena Markov

  25/7 in the air!

  Milica Taleva

  Review Summary

  LiveAgent is a powerful, all-in-one help desk solution that offers a range of features to streamline customer support. With its omnichannel approach, it integrates email, live chat, phone support, social media, and more into one unified platform, making it easier to manage communication across different channels. One of its standout features is the real-time live chat functionality, which enhances response time and improves customer satisfaction. ...Read full review

  

  Ahmad Falah, CEO at Pros Onsite Locksmith

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Available Packages

  Small

  $15 Per Month

  Medium

  $29 Per Month

  Large

  $49 Per Month

  Enterprise

  $69 Per Month

  Visit website

• Zendesk Support

  4.5 16 Reviews Verified

  Zendesk is a powerful and flexible customer service software and engagement platform that scale to meet the needs of any business, from startups and small businesses to growth companies and enterprises. Zendesk ... read more about Zendesk Support

  Zendesk Support Reviews

  Zendesk's intuitive design makes it easy for our team to navigate reviewed by: Joosep Seitam, Co-founder and Chief Content Strategist at Adsellr

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  5% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Health Score
  • Reporting & Analytics
  • Task Management

  Key Details

  Industries

  • Information-technology-services

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • 24x7 Support

  Training

  • In-person

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training

  Reviews

  What User‘s Say

  The platform offers a high degree of personalization in managing workflows

  Diana Stepanova, Operations Director at Monitask

  Cloud-based customer service platform with an intuitive and user-friendly interface

  Jessica Carrel, Co-founder at Any Software Tools

  Zendesk helps us to manage customer support inquiries easily

  Matt Bailey, Founder and Lead Instructor at SiteLogicMarketing

  Review Summary

  Our company, Monitask, has been utilizing Zendesk Support as our primary ticketing software for close to two years now. We handle various inquiries and provide technical support to our customers using this software daily.

  ...Read full review

  

  Diana Stepanova, Operations Director at Monitask

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Visit website

• Agile CRM

  4.6 5 Reviews Verified

  Agile CRM is an all-in-one customer relationship management software that automates sales, marketing, and service under one platform. The free version of this affordable next-generation cloud-based SaaS CRM software can be best ... read more about Agile CRM

  Agile CRM Reviews

  Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses. reviewed by: Anonyms User

  Entry Level Price

  $9.99 Per Month

  Free Trial

  N/A

  Pricing Type

  Per User

  10% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Revenue Management
  • Reporting & Analytics
  • Task Management

  Key Details

  Industries

  • Marketing-advertising
  • Retail
  • Wholesale

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Case Studies
  • On-Site Training

  Reviews

  What User‘s Say

  Comprehensive software for CRM and Automation tools designed for marketing practice in small and mid-size businesses.

  Anonyms User

  Agile CRM is an Affordable, Easy-to-Use Platform and has been great for building our business

  Jorge Vivar, Creative Director at Mode

  Decent CRM

  Robin Jennings, Internet Marketing/ Web Consultant at We Push Buttons

  Review Summary

  It is one of the best and easy-to-use tools that allow automating complicated tasks that are helpful for the marketing sector like automating emails and appointment scheduling. It has more knowledge-based functionalities and features like building landing pages, generating reports, capturing forms and customers data precisely and some more features can be added after upgrading to another plan. They provided online training videos to support our work process. Overall, it is a great marketing tool to boost the sales of businesses. ...Read full review

  

  Anonyms User

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page Try Software Demo

  Available Packages

  Standard

  $9.99 Per Month

  Visit website

• Intercom

  4.3 5 Reviews Verified

  Intercom is a modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Intercom builds a suite of messaging-first products that all modern internet ... read more about Intercom

  Intercom Reviews

  I will highly recommend it due to its ease-of-use and great compatibility. reviewed by: Daniela Sawyer, Founder at FindPeopleFast

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Reporting & Analytics

  Key Details

  Industries

  • Education-management
  • Financial-services
  • Hospital-health-care

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Reviews

  What User‘s Say

  Intercom uses powerful messaging and automatic to give a better experience and faster answer to your customers.

  Michael Hudson

  Highly recommended!

  Malte Scholz, Co-Founder at Airfocus

  Suitable for small businesses

  Momchil, Marketing Manager at Codegiant

  Review Summary

  I have been using it in my business. Have all the options to use and everything is streamlined. Really a great support platform with a very friendly design and really good internal support. It allows me to respond and update from anywhere. Nice ticket application and support. ...Read full review

  

  Michael Hudson

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• Tidio

  5.0 3 Reviews Verified

  Tidio makes advanced customer support automation accessible to businesses of any size—without the usual technical barriers. It merges live chat, help desk, issue ticketing, chatbot automation, and AI agents into one cohesive ... read more about Tidio

  Tidio Reviews

  Tidio is a multifunctional customer experience solution with live chat and chatbot functions that enable to actively generate more leads and sales. reviewed by: Halle Stone, Operations Manager

  Entry Level Price

  $0 Per Month

  Free Trial

  7 Days

  Pricing Type

  Flat Rate

  10% in Customer Success Software

  Features

  • Account Management
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Reporting & Analytics
  • Task Management
  • AI Features

  Key Details

  Industries

  • Banking
  • Business-supplies-equipment
  • Computer-games
  • Computer-software
  • Consumer-electronics
  • Consumer-goods
  • Consumer-services
  • Cosmetics
  • Financial-services
  • Gambling-casinos
  • Health-wellness-fitness
  • Higher-education
  • Restaurants
  • Retail
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Center
  • Youtube
  • Developers
  • Case Studies
  • Blog
  • Academy

  Reviews

  What User‘s Say

  Great AI chatbot

  Anonymous

  One of my favorite apps to use!

  Crystal Diaz

  Review Summary

  Used Tidio for an ecommerce client to automate his customer service. Tidio's pricing plan was very clear, and we liked how the sales rep explained everything. We came for the affordability, but stayed for the quality. Incredible. ...Read full review

  

  Anonymous

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 7 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial Download Pricing Document

  Available Packages

  Starter

  $29 Per Month

  Growth

  $59 One-time

  Plus

  $749.00 Per Month

  Premium

  $2999 Per Month

  Integration

  Integrated With

  • Zendesk Sell
  • Zendesk Support
  • HubSpot CRM
  • Salesforce CRM
  • Shopify
  • Wordpress
  • WooCommerce
  • Zoho Desk
  • WhatsApp
  • Instagram
  • ActiveCampaign
  • Adobe Commerce
  • Agile CRM
  • Brevo
  • Drupal
  • Drupal Commerce
  • Ecwid
  • Google Analytics
  • Klaviyo
  • Omnisend
  • Zapier

  Visit website

• Gainsight CS

  4.5 2 Reviews

  Gainsight CS makes customers your best growth engine. Get a comprehensive view of your customers, understand trends and risks, and empower your team to scale with proven actions that deliver outcomes.

  Gainsight CS Reviews

  Versatile tool with a good customer support reviewed by: Tal Admon

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Revenue Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• TeamSupport

  5.0 1 Review

  TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you ... read more about TeamSupport

  TeamSupport Review

  TeamSupport is a post-sale award-winning customer support software that is specifically designed for customer-centric businesses. reviewed by: Marvin Tillery

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  25% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management

  Key Details

  Industries

  • Computer-software
  • Financial-services
  • Hospitality
  • Information-technology-services
  • Internet

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blog

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• HubSpot Service Hub

  5.0 1 Review

  Customer service software that makes it easy to manage and connect with customers, and truly help them succeed. You’ll make customers happier, keep them longer, and grow your business faster.

  HubSpot Service Hub Review

  HubSpot Service Hub is a robust live chat software that allows you to chat with customers and leads on your own website. reviewed by: Sadie Andrews

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  33% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics
  • Case Studies
  • Whitepapers
  • On-Site Training

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• Froged

  5.0 1 Review

  Froged is easy to install, just with a few steps, you can include in your product, live chat, knowledge base, in-app messages and much more to have a life cycle customer service

  Froged Review

  Froged is an impressive behavioral messaging and product success platform that helps companies to evolve their entire customer lifecycle. reviewed by: Laurel Kirk

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  20% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Operations Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• iCallify

  5.0 1 Review

  Below is the ORM-optimized Customer Success sub-category content for iCallify. 🔹 Short Description (Under 250 Characters) iCallify Customer Success solution enables proactive engagement through omnichannel communication, real-time insights, performance tracking, and structured ... read more about iCallify

  iCallify Review

  iCallify.. The simplest powerful Omni Contact Center reviewed by: Akinbiyi Oluwole David, Managing Director at Revodums Technology Ltd

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Per User

  10% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Reporting & Analytics

  Key Details

  Industries

  • Airlines-aviation
  • Banking
  • Broadcast-media
  • Computer-network-security
  • Health-wellness-fitness
  • Hospitality

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

  Support

  • Email
  • Chat
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • In-person
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • News
  • Ebook
  • Business Events
  • Brochure
  • Awards

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Zoho Analytics
  • Salesforce CRM
  • WhatsApp
  • Odoo

  Visit website

• Akita Customer Success Platform

  5.0 1 Review

  - The Akita Customer Success Platform helps growing SaaS companies eliminate churn, maximize retention and grow revenues from existing customers. - This is achieved by providing super-simple tools to centralize all customer ... read more about Akita Customer Success Platform

  Akita Customer Success Platform Review

  really great reviewed by: Barry Jones at Patchplanner

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  100% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Onboarding
  • Task Management

  Key Details

  Industries

  • Computer-software
  • Internet

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows
  • Mac

  Support

  • Email
  • Chat
  • Weekdays

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial

  Integration

  Integrated With

  • Salesforce CRM
  • HubSpot CRM
  • Pipedrive
  • Zendesk Support
  • Intercom
  • Chargebee
  • Stripe Billing
  • Jira
  • Freshdesk
  • Recurly
  • SurveyMonkey
  • Segment
  • Delighted
  • AskNicely
  • Qualtrics
  • Drift
  • ActiveCampaign
  • Basecamp
  • Capsule CRM
  • Close

  Visit website

• Tribe

  4.5 1 Review

  Increase user engagement, drive retention, and boost member lifetime value. Create a stand-alone social network or integrate into your product/site. Enable your users to connect and discuss under your brand. Users can ... read more about Tribe

  Tribe Review

  A great platform to engage plentiful users and partners and make them stay reviewed by: Werner Jorgensen , Marketing & Sales expert at Tooleto

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  25% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Operations Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Zendesk Guide

  Impress your customers and make it easier for them to reach out to you. Sunshine gives your developers everything they need to build custom experiences on your mobile, web or social apps. ... read more about Zendesk Guide

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Per User

  20% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Reporting & Analytics
  • Task Management

  Key Details

  Industries

  • Education-management
  • Electrical-electronic-manufacturing
  • Information-services
  • Information-technology-services
  • Retail
  • Telecommunications
  • Transportation-trucking-railroad

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies
  • On-Site Training

  Packages

  Pricing Type

  • Per User

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page Try Software Demo Get Free Trial Download Pricing Document

  Visit website

• Taskfeed

  Precursive is the all-in-one project platform for Customer Success and Professional Services on Salesforce. Get, grow and retain customers with easy-to-use apps for project management, resource management, and professional services automation (PSA). ... read more about Taskfeed

  Entry Level Price

  $40 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  50% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding
  • Revenue Management
  • Operations Management
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $40 Per Month

  Visit website

• UserGuiding

  UserGuiding is a results-oriented and user-friendly onboarding guides and walkthroughs creator and manager. This allows you to assist your new users to perform and complete their tasks efficiently and adroitly. Furthermore, this ... read more about UserGuiding

  Entry Level Price

  Contact vendor

  Free Trial

  14 Days

  Pricing Type

  Contact Vendor

  50% in Customer Success Software

  Features

  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • On Premises
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • On-Site Training

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page

  Visit website

• SmartKarrot

  The SmartKarrot platform drives product and customer success through better user engagement and retention. SmartKarrot combines product insights and personalization engine with rich notifications, pulse feedback and referral management to provide an ... read more about SmartKarrot

  Entry Level Price

  Contact vendor

  Free Trial

  30 Days

  Pricing Type

  Contact Vendor

  25% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Task Management

  Key Details

  Industries

  • Broadcast-media
  • Education-management
  • Electrical-electronic-manufacturing
  • Entertainment
  • Health-wellness-fitness
  • Information-technology-services
  • Real-estate
  • Retail
  • Telecommunications

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Video Guides
  • Webinars
  • Infographics
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Free Trial

  • 30 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Visit website

• Helpwise

  Helpwise Shared Inbox provides separate logins for the same business email hence allowing you to easily share the workload, assign emails to the right people, implement automation around your email workflow and ... read more about Helpwise

  Entry Level Price

  $12 Per Year

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  20% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Task Management

  Key Details

  Industries

  • Accounting

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Chat
  • 24x7 Support

  Training

  • Webinar

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinar

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • Yes

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page

  Available Packages

  Standard

  $12 Per Year

  Visit website

• Ivinex CRM

  Ivinex CRM is a cloud-based solution that can be scaled to meet the business needs of any company. Flexible platform that provides sales and customer service functionality: forecasting, lead management, call center, ... read more about Ivinex CRM

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Success Software

  Features

  • Communication Management
  • Customer Engagement

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
  • Linux

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based

  Vendor pricing page

  Visit website

• Planhat

  Planhat is a Customer Success Platform focused on making Customer Success simple. Planhat is beautiful and easy to use. It brings all your customer data together in one place, helping you understand ... read more about Planhat

  Entry Level Price

  $750 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  50% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Infographics

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $750 Per Month

  Visit website

• Precursive

  Improve services delivery to maximize revenue by aligning sales, services, and success teams on the platform that matters, Salesforce. Customer success starts with customer onboarding. Use repeatable playbooks for implementations to onboard ... read more about Precursive

  Entry Level Price

  $40 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  6% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Onboarding
  • Reporting & Analytics
  • Task Management

  Key Details

  Industries

  • Construction
  • Education-management
  • Government-administration
  • Hospital-health-care
  • Human-resources
  • Marketing-advertising
  • Nonprofit-organization-management

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • Windows

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video
  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Available Packages

  Standard

  $40 Per Month

  Visit website

• CallMiner Eureka

  CallMiner Coach aggregates insights from conversations, identifying which individuals are effective based on customized manual or automated scoring criteria. By deeply understanding agent and customer interactions, supervisors can identify performance trends, target ... read more about CallMiner Eureka

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  20% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Reporting & Analytics
  • Task Management

  Key Details

  Industries

  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
  • Retail
  • Wholesale

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based

  Support

  • Email
  • Phone
  • 24x7 Support

  Training

  • Webinar
  • Documentation

  Knowledge Base

  • Help Guides
  • Video
  • Blog
  • Webinars
  • Case Studies
  • Whitepapers

  Packages

  Pricing Type

  • Contact Vendor

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page Try Software Demo

  Visit website

• inSided

  The best online community software to build the community; inSided is a community platform enables conversation across all channels and it will be helpful to the customers to get valuable advice anytime, ... read more about inSided

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Health Score
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Knowledge Base

  • Help Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Monthly Payment
  • Annual Subscription

  Vendor pricing page

  Visit website

• Pendo Platform

  Pendo helps product teams deliver the value users want, even as their needs evolve. Communicate with your customers where they live. Combine product engagement, surveys, and feedback to maximize customer retention. Optimize ... read more about Pendo Platform

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Success Software

  Features

  • Customer Engagement
  • Onboarding
  • Revenue Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • Yes

  Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Free

  Vendor pricing page

  Visit website

• Freshsuccess

  Freshworks provides intelligent customer engagement software for businesses of all sizes, making it easy for teams to win customers for life. Freshworks SaaS products are ready to go, easy to use, and ... read more about Freshsuccess

  Entry Level Price

  $79 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $79 Per Month

  Visit website

• CustomerSuccessBox

  CustomerSuccessBox is an AI-powered customer success platform for B2B SaaS. CustomerSuccessBox is an Outcome-Driven customer success platform that helps B2B SaaS companies reduce churn and grow their recurring revenue. It automates customer ... read more about CustomerSuccessBox

  Entry Level Price

  $499 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  100% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Health Score
  • Onboarding
  • Revenue Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $499 Per Month

  Visit website

• UserIQ

  Predict user behavior. Create winning experiences. With UserIQ, you’ll finally prove that customer success is company success. The one platform you need to do customer success right: engage, measure, teach, learn. Data-driven ... read more about UserIQ

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows

  Support

  • Chat
  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• ChurnZero

  ChurnZero is Customer Success software for growing SaaS and subscription businesses. Our platform is uniquely designed to integrate with CRM systems and tightly into an application or service. In doing so, ChurnZero ... read more about ChurnZero

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  33% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• TOTANGO

  Totango is a Customer Success Platform that drives action and focuses for teams and predictable results for management. Totango is a customer success platform that helps recurring revenue businesses simplify the complexities ... read more about TOTANGO

  Entry Level Price

  Free version

  Free Trial

  Available

  Pricing Type

  Free

  33% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Whitepapers

  Packages

  Pricing Type

  • Free

  Payment Frequency

  • Quote Based
  • Free

  Vendor pricing page

  Visit website

• Textline

  Textline gives you a platform to text directly with your customers. Have the freedom to multitask, respond as a team and quickly resolve customer issues and new sales. Use SMS and make ... read more about Textline

  Entry Level Price

  $59.97 Per Month

  Free Trial

  14 Days

  Pricing Type

  Flat Rate

  50% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Task Management

  Key Details

  Industries

  • Marketing-advertising

  Licensing & Deployment

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android

  Support

  • Phone
  • 24x7 Support

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Preferred Currency

  • USD ($)

  Free Version

  • No

  Free Trial

  • 14 Days Trial

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $59.97 Per Month

  Integration

  Integrated With

  • Salesforce CRM
  • Pipedrive
  • Help Scout
  • Vonage Communications
  • Zapier
  • Shopify
  • Zendesk Sell

  Visit website

• Custify

  Custifys Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from ... read more about Custify

  Entry Level Price

  $199 Per Month

  Free Trial

  N/A

  Pricing Type

  Flat Rate

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Onboarding
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Flat Rate

  Free Version

  • No

  Payment Frequency

  • Monthly Payment

  Vendor pricing page

  Available Packages

  Standard

  $199 Per Month

  Visit website

• Nalia

  We use machine learning to detect when a customer is at risk of churn. We aggregate all the available data and capture every change in customer's behavior. We give you a complete ... read more about Nalia

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Health Score
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Flatfile

  Data import should be simple, even for enterprise customers with complex needs. Create a collaborative workspace with your customer in minutes, no code required, with Flatfile Concierge. Create a delightful data import ... read more about Flatfile

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Onboarding

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Chat

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Client Success

  All conversations in one place. Foster relationships with the right people and the right frequency. Plus, no more BCC or cut-n-paste with our Gmail and Office 365 integration. Deliver a consistent customer ... read more about Client Success

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  50% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Onboarding
  • Revenue Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Support

  • Phone

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Catalyst

  Catalyst is the world's most intuitive Customer Success Platform (CSP), built by an experienced group of industry leaders. Previously, our founder built an effective Customer Success organization for one of the fastest-growing ... read more about Catalyst

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Success Software

  Features

  • Account Management
  • Alert/Notification
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website

• Canvisi

  Canvisi monitors and leverages user behavior to help you identify who's engaged, and who's about to churn. Prioritize your outreach, getting the most productivity from your team. Canvisi empowers Customer Success teams ... read more about Canvisi

  Entry Level Price

  Contact vendor

  Free Trial

  N/A

  Pricing Type

  Contact Vendor

  100% in Customer Success Software

  Features

  • Alert/Notification
  • Customer Engagement
  • Health Score
  • Revenue Management
  • Task Management

  Key Details

  Licensing & Deployment

  • Cloud Hosted
  • Web-based

  Knowledge Base

  • Help Guides
  • Video Guides

  Packages

  Pricing Type

  • Contact Vendor

  Free Version

  • No

  Payment Frequency

  • Quote Based

  Vendor pricing page

  Visit website